Jobs

Being part of our growing R&D team involved in groundbreaking mobility focused research in the Mobile and IoT sectors, you will be provided with amazing opportunities to work on exciting projects that offer innovative mobile device solutions to our enterprise clients across the world. You will be able to take part in brainstorming and bringing new ideas to the table, which will be rewarded by your professional growth and a motivating career advancement with SOTI.

Who We Are

At SOTI, we are committed to delivering best-in-class mobile and IoT device management solutions. We are looking for out-of-the-box thinkers who appreciate the art of great software and how it revolutionises the world in which we live.

To us, being visionary is more important than doing things the way they’ve always been done.

What We’re Looking For

Our people are our most important resource. For us to continue to develop new innovations and achieve the impossible, we are looking for out-of-the-box thinkers that appreciate the art of creating great software. 

As the successful candidate, you have strong math and logical thinking, excellent understanding of algorithms, data structures, software architecture and design, and you understand the logic behind how things work. 

We are looking for a Senior ServiceNow Developer who will be responsible for designing, developing, and implementing ServiceNow applications and solutions to meet complex business requirements. This role goes beyond traditional ServiceNow responsibilities, allowing you to leverage your expertise in software development and contribute to other critical projects across our tech stack. The position involves full-stack development, custom app building, and integrating ServiceNow with other enterprise systems. You will be able to take part in brainstorming and bringing new ideas to the table, which will be rewarded by your professional growth and motivating career advancement with SOTI.

What’s in it for you?

The People - Our people are our most important resource. From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll work with leading-edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners, including leading tech giants that will keep you on the cusp of emerging technologies.

SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. You are someone who is passionate about software architecture and design, and enjoy building robust scalable applications in a cross-platform environment.

Responsibilities

• Custom Development & Configuration (ServiceNow): Lead the design, development, and deployment of custom ServiceNow applications, including building new features, scripting, and enhancing existing modules.
• Platform Expertise (ServiceNow): Develop and manage Business Rules, Script Includes, UI Actions, and other scripted elements to drive efficient and scalable solutions.
• ServiceNow UI Customization: Create and maintain custom UI pages using ServiceNow’s UI Builder, Content Management System (CMS), and CSS for enhanced user experiences.
• Full-Stack Development Beyond ServiceNow: Contribute to non-ServiceNow projects using modern programming languages (e.g., C# , JavaScript/TypeScript, or others), cloud platforms (AWS, Azure), and frameworks (Angular).
• Integrations & Data Migrations: Design and implement integrations between ServiceNow and external systems, as well as other third-party tools, using APIs, ensuring seamless data flow and system interoperability.
• Cross-Platform Solution Design: Collaborate with stakeholders to translate business requirements into technical designs across multiple platforms, ensuring holistic and robust solutions that are scalable, efficient, and aligned with best practices.
• Troubleshooting & Optimization: Identify, diagnose, and resolve technical issues across the ServiceNow platform and other software applications, ensuring optimal performance and stability.
• Agile Development & Collaboration: Work in an agile environment, actively participating in sprint planning, reviews, and retrospectives. Provide technical guidance and mentorship to junior developers as needed.
• Stay Current with Industry Trends: Continuously research and stay up-to-date with new ServiceNow features, software development best practices, and emerging technology trends to recommend and implement new ideas.

Qualifications:

• Minimum of 3- 5 years of hands-on experience with ServiceNow development, configuration, and publishing custom applications on the ServiceNow App Store.
• Advanced experience in both Server-side (Business Rules, Script Includes, etc.) and Client-side (UI Pages, CMS, CSS) scripting on the ServiceNow platform
• Strong understanding of ServiceNow’s core administration settings and platform capabilities.
• Expertise in designing and developing integrations between ServiceNow and external systems.
• Minimum 3 years of experience in coding in B/E using C# or Java in general software development, including experience with cloud platforms, web development, or enterprise applications outside of ServiceNow. 2-3 projects undertaken.
• Ability to contribute to full-stack development projects using modern programming languages and frameworks (e.g., C#, JavaScript/TypeScript, Angular).
• Strong problem-solving skills with the ability to troubleshoot complex technical issues across multiple platforms and environments.
• Excellent communication and collaboration skills, with a focus on customer satisfaction and continuous improvement.

Preferred Qualifications:

• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).
• Familiarity with IT Service Management (ITSM), IT Operations Management (ITOM), or IT Asset Management (ITAM) frameworks.
• B/E Developer expertise having undertaken projects in C# or Java

About the SOTI Galway office (Ireland)

Boasting our growing Research and Development team in Galway, Ireland, we are involved in groundbreaking mobility-focused research, to provide innovative mobile device solutions to our enterprise clients around the world. We are in the heart of Galway City next to the Cathedral and National University of Ireland Galway.

Known as a place of innovation and a growing technology hub, Galway is also an ideal place for families, while keeping young professionals entertained. Whether you are interested in the best restaurants, cozy pubs, festivals, fresh produce or the beautiful sights and landscapes, there is always something to do in Galway.

Enjoy fishing, surfing or hiking, take a day trip to the Aran Islands, or perhaps indulge in the rich cultural heritage and explore the many historical sites in the area. The city’s booming economy, great schools, significantly lower cost of living compared to Dublin, and fun and friendly atmosphere make Galway a great place to live and work.

Relocating from abroad? Moving to a new country can be exciting and challenging. We have prepared a list of resources to ease your transition to Ireland, and our People and Culture Team will always be available to you for support. Visa sponsorship and relocation assistance are available to successful Software Developer and QA candidates, contingent on approval from the local government.