Zoral Labs

Zoral Labs, a leading provider of research and development to the software industry, is looking for an experienced Senior Data Engineer to join its development center remotely

Required skills:

• 5+ years of enterprise experience in a similar position 
• Expert knowledge of Python - experience with data pipelines and data frames
• Expert knowledge of SQL and DBMS (any) on logical level. Knowledge of physical details will be a plus.
• Experience with GCP (BigQuery, Composer, GKE, Storage, Logging and Monitoring, Services API etc.)
• Understanding of DWH and DLH (Inmon vs Kimbal, medallion, ETL/ELT)
• Columnar data management and/or NoSQL system(s) experience
• Enterprise-like working environment understanding and acceptance

Soft skills:

• Fast learner, open-minded, goal oriented. Problem solver
• Analytical thinking, proper communication
• English B1+

Project description:

We specialize in advanced software fields such as BI, Data Mining, Artificial Intelligence, Machine Learning (AI/ML), High Speed Computing, Cloud Computing, BIG Data Predictive Analytics, Unstructured Data processing, Finance, Risk Management and Security.

We create extensible decision engine services, data analysis and management solutions, real-time automatic data processing applications.
We are looking for the software engineers to design, build and implement large, scalable web service architecture with decision engine used as its base. If you are excited about development of artificial intellect, behavior analysis data solutions, big data approach then we can give you an opportunity to reveal your talents.

About Zoral Labs:

Zoral is a fintech software research and development company. We were founded in 2004.

We operate one of largest labs in Europe focused on Artificial Intelligence/Machine Learning (AI/ML), predictive systems for consumer/SME credit and financial products.

Our clients are based in USA, Canada, Europe, Africa, Asia, South America and Australia.

We are one of the world’s leading companies in the use of unstructured, social, device, MNO, bureau and behavioral data, for real-time decisioning and predictive modeling.

Zoral software intelligently automates digital financial products.

Zoral produced the world’s first, fully automated, STP consumer credit platforms.

We are based in London, New York and Berlin 

Web site:
https://zorallabs.com/company

Company page at DOU:
https://jobs.dou.ua/companies/zoral/

Job Title: Relationship Manager (Europe)

Location: On-site/Hybrid
Employment Type: Full-time

About the Role

Zoral Labs, a leading provider of research and development to the software industry, is looking for a proactive Relationship Manager to join our team and lead and grow our client partnerships across Europe. This role blends strategic relationship management, consulting across pre/post-sales, project coordination, acting as the key liaison between clients and internal teams, ensuring alignment of expectations, requirements, and service quality.

Key Responsibilities

Client Relationship Management

• Build and maintain strong long-term relationships with European clients.
• Serve as the primary point of contact for clients, ensuring smooth communication and collaboration.
• Understand client goals, challenges, strategic priorities and ensure alignment with our solutions.

Consulting & Pre/Post-Sales Support

• Participate in pre-sales activities such as needs assessment, solution scoping, demos.
• Guide clients through onboarding and ensure successful post-sales adoption.
• Provide advisory support and spot opportunities for optimization or expansion.

Project Coordination & Cross-Team Communication

• Facilitate clear communication between clients and internal engineering/product/support teams.
• Ensure clarity around requirements, priorities, timelines, and issue resolution.
• Help coordinate implementation steps and follow up on key issues or blockers.

Internal Collaboration & Feedback Loop

• Channel structured feedback from clients to internal teams.
• Contribute to improving internal processes related to delivery and client experience.

Requirements

• Bachelor’s degree in IT, Finance or related field.
• 3+ years in Relationship Management, Account Management, or Client Success (FinTech / IT / SaaS).
• Experience working with clients in both pre- and post-sales phases.
• Strong communication and negotiation skills and ability to manage senior stakeholders.
• Ability to coordinate across technical and business teams.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Understanding of IT solutions, software development processes, cloud technologies.
• Familiarity with European FinTech ecosystem.
• Data management competence.
• Fluent English.

About Zoral Labs:

Zoral is a fintech software research and development company. We were founded in 2004.

We operate one of largest labs in Europe focused on Artificial Intelligence/Machine Learning (AI/ML), predictive systems for consumer/SME credit and financial products.

Our clients are based in USA, Canada, Europe, Africa, Asia, South America and Australia.

We are one of the world’s leading companies in the use of unstructured, social, device, MNO, bureau and behavioral data, for real-time decisioning and predictive modeling.

Zoral software intelligently automates digital financial products.

Zoral produced the world’s first, fully automated, STP consumer credit platforms.

We are based in London, New York and Berlin 

Web site: 
https://zorallabs.com/company 

Company page at DOU: 
https://jobs.dou.ua/companies/zoral/