Zoral Labs

We are looking for a goal-oriented, punctual, diligent, committed and decent person to join us for documents verification position remotely.

Responsibilities:

Manage large amounts of incoming requests and documents

Provide accurate, valid and complete information for AI system by using the right methods/tools

Become a product expert and provide documentation updates to our knowledge base

Contribute and share ideas to decrease the workload and improve the quality & speed of teamwork

Working schedule: 

5 working days a week from 18.00 to 02.00 and two days off (UA time zone)

Requirements

Professional:

Intermediate/Upper-Intermediate written English

High typing speed

Basic understanding of reporting, escalation and follow up procedures

Strong communication & interpersonal skills

Ability to multi-task, prioritize, and manage time effectively

Personal:

Attentive to details

Stress resistance

Tech-savvy

Ability to work independently

Enjoy working in a fast-paced environment

Will be a plus:

Customer service skills and experience (especially 24x7 or night shifts)

Experience with CRM systems (Zendesk, JIRA etc.)

Про компанію Zoral Labs

Zoral is a fintech software research and development company. We were founded in 2004.

We operate one of largest labs in Europe focused on Artificial Intelligence/Machine Learning (AI/ML), predictive systems for consumer/SME credit and financial products.

Our clients are based in USA, Canada, Europe, Africa, Asia, South America and Australia.

We are one of the world’s leading companies in the use of unstructured, social, device, MNO, bureau and behavioral data, for real-time decisioning and predictive modeling.

Zoral software intelligently automates digital financial products.

Zoral produced the world’s first, fully automated, STP consumer credit platforms.

We are based in London, New York and Berlin 

Про компанію Zoral Labs

Zoral is a fintech software research and development company. We were founded in 2004.

We operate one of largest labs in Europe focused on Artificial Intelligence/Machine Learning (AI/ML), predictive systems for consumer/SME credit and financial products.

Our clients are based in USA, Canada, Europe, Africa, Asia, South America and Australia.

We are one of the world’s leading companies in the use of unstructured, social, device, MNO, bureau and behavioral data, for real-time decisioning and predictive modeling.

Zoral software intelligently automates digital financial products.

Zoral produced the world’s first, fully automated, STP consumer credit platforms.

We are based in London, New York and Berlin 
 

Сайт компанії:
https://zorallabs.com/company

Сторінка компанії на DOU:
https://jobs.dou.ua/companies/zoral/

Job Vacancy: Pre-Sales Engineer

Overview:

Zoral is a dynamic and innovative software and consulting company with worldwide customer base specializing in Intelligent Automation, Fintech Digital Multi-Product Development, AI/ML, Digital Transformation, IDP and Solutions Implementation Services. We partner with Banks and Financial Institutions to drive AI adoption at scale and deliver significant business outcomes leveraging Zoral Finance Operating System (fOS) and Zoral Configurable and Adaptable Solutions.

We seek a talented Pre-Sales Engineer to join our team and play a pivotal role in our sales process by bridging the gap between our fOS platform and vast technical capabilities and client’s business requirements. We want to hear from you if you are passionate about crafting tailored solutions that address real-world Fintech challenges.

As a Pre-Sales Engineer at Zoral, you will collaborate closely with sales and delivery teams to uncover customer needs, define solutions, help close deals, and kick off new engagements. As a subject matter expert, you will deeply engage with customers to understand their pain points, business objectives, and configure compelling, innovative solutions leveraging Zoral fOS and Zoral configurable solutions library.

Key Responsibilities:

• Solution Design: Analyze customer requirements, pain points, and business goals to design tailored pre-sales solutions to demo and showcase Zoral fOS capabilities.
• Customer Engagement: Partner with the sales team to deliver effective presentations, tailored demonstrations, and technical discussions that convey fOS and Zoral Adaptable Solutions value propositions effectively.
• Technical Expertise: Showcase expertise in finance (Retail Banking, SME and Corporate Finance), business requirements capture, architecture design, low code, no-code software/application development, workflow automation, decisioning, low code/no code UI development, data/AI tuning, 3rd party integration, Agentic AI, cloud technologies/infrastructure, SQL/GraphQL, BI, Enterprise Security. Knowledge of JavaScript is required.
• Proposal Development: Collaborate with sales and delivery teams to develop detailed proposals, statements of work (SOWs), PowerPoint presentations, and technical demo documentation.
• Relationship Building: Establish trust and rapport with customers through deep technical understanding and clear communication.
• Industry Trends: Stay up to date with emerging fintech technologies and industry best practices to ensure Zoral fOS solutions remain cutting-edge, future proof, and highly competitive.
• Cross-Team Collaboration: Work with high powered internal teams to ensure proposed solutions are demonstrable, feasible, scalable, adaptable, smart, and aligned with customer expectations and needs.

Qualifications:

• Proven experience in a pre-sales, hands-on technical consulting, or solution architecture role.
• Strong knowledge of software development methodologies, cloud platforms (AWS, Azure, GCP), and understanding of DevOps practices.
• Knowledge and strong programming skills in JavaScript, React, Json, SQL/GraphQL, and MCP server setup and configuration. Knowledge and experience in other programming languages such as Java, C#, Python, or Go would be a plus. Full stack prior development experience would be ideal.
• Hands on experience building demo systems using low code/no code technologies.
• Experience with AI/ML solutions, data analytics, and some understanding of cybersecurity practices.
• Familiarity with Automation Technologies such as workflow and decision engines.
• Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical audiences.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Demonstrated problem-solving and critical-thinking skills.
• Excellent English written and verbal communication skills

Preferred Qualifications:

• Relevant automation and data base technologies, RPA Scripting, cloud, DevOps, AI/ML technologies certifications.
• Experience with agile methodologies and enterprise-level fintech solution delivery.