Zoolatech

We are looking for a passionate Automation QA engineer for a top-notch iOS mobile application in a friendly and cozy atmosphere for one of the greatest retail companies in the USA.

Why is our Partner one of the greatest? Founded in 1901, it prospered through two world wars, Spanish flu, Great Depression, the 2020 pandemic, and still produces the highest quality products and service for their customers.

Our Partner is based in Seattle with a technology orientation rooted in Silicon Valley. You will work with the cleverest minds, who are eager to build superb services to match business requirements and win market share.

And then there's Zoolatech! Just imagine a workplace and a team environment that you never want to leave once you have found it. Sound enticing? Apply to our position today, and we can get you there.

We are a close-knit team of iOS & Android developers, designers, testers, and product owners collaborating to make Partner’s mobile applications incredible. We strive to delight our customers with each new release. We work in a high-speed, agile environment to ship features in the shortest time possible. We value energy, collaboration, and teamwork. We are constantly improving professionally, and expect the same from you.

Responsibilities:

• Effectively design and execute test cases, investigate requirements, detect and manage defects
• Perform iOS UI automation using XCUITest (Swift)
• Develop, maintain, and execute automated test cases
• Perform feature automation feasibility analysis
• Track, investigate, and debug automation test results
• Perform manual testing and solution validation as required by the assigned task
• Actively participate in Scrum events and ensure the requirements are clear

Required Skills & Experience:

• 2+ years of experience in QA Automation
• Strong hands-on experience with Swift
• Solid expertise in XCUITest for iOS UI automation
• Experience building and maintaining UI test frameworks from scratch or extending existing ones
• Confident work with GitHub Actions:
  • CI pipelines for iOS builds and test execution
  • Managing secrets, artifacts, and test reports
• REST API testing experience:
  • Understanding of HTTP methods, status codes, headers
  • Writing and automating API tests (e.g. using custom clients or tools)
• Ability to analyze logs, crashes, and test failures on iOS
• Good understanding of iOS app lifecycle, simulators vs real devices
• Experience working with Git, pull requests, and code reviews
  
   

Nice to Have:

• Experience with mocking/stubbing network responses
• Knowledge of JSON parsing and data validation
• Familiarity with Allure / ReportPortal / XCTest reports
• Experience running tests on real devices or cloud device farms
• Basic understanding of performance testing on mobile
• Experience with BDD or test design patterns (Page Object, Screenplay)

Our client is a leading U.S. fashion retailer, offering apparel, footwear, beauty, and home goods. It operates 350+ stores and robust online platforms, combining in-store and digital experiences.

We’re looking for a backend-focused Software Engineer (70% Backend / 30% Frontend) to join a high-impact team.

In this role, you’ll help design, build, and maintain scalable systems that power seamless digital customer experiences. You’ll work closely with cross-functional teams to deliver reliable, high-quality solutions while continuously improving engineering practices.

Responsibilities

• Design, build, and maintain backend services (REST APIs, event-driven systems, databases, cloud infrastructure)
• Collaborate with engineers, product managers, and partner teams in an agile environment
• Write clean, maintainable, and well-tested code following best practices
• Contribute to system design and technical decision-making
• Support and enhance full-stack features when needed (primarily backend-focused)
• Participate in code reviews and help improve overall code quality
• Troubleshoot performance issues and optimize system reliability
• Contribute to monitoring, logging, and observability (metrics, dashboards, alerts)
• Ensure solutions meet security and quality standards

Skills Required

• Strong backend development experience (REST APIs, microservices, event-driven architecture)
• Solid understanding of software engineering fundamentals (OOP, design patterns, data modeling, algorithms)
• Experience with at least one backend language (e.g., Go, Java, .NET)
• Familiarity with cloud platforms (AWS or similar) and modern infrastructure
• Basic frontend experience (JavaScript, React/TypeScript)
• Experience with CI/CD, testing, and modern development workflows
• Familiarity with Docker/Kubernetes and monitoring tools is a plus
• Strong communication skills and ability to work in collaborative teams

As a Support Specialist, you'll be the go-to person when things go wrong - and the driving force behind making sure they go right in the first place. You'll be first point of contact for technical issues, resolving incidents in line with SLA standards through Jira Service Desk, Slack, and email.
 

Beyond day-to-day support, you'll take an active role in shaping how the team works: participating in IT projects, rolling out new tools and automations, and improving internal processes. You'll manage onboarding and offboarding workflows end-to-end, and work hands-on with MDM and EDR platforms - configuring devices, enforcing security policies, and keeping the endpoint environment healthy and compliant.
 

If you enjoy both solving problems and building better systems, this role gives you room to do both.

Responsibilities

• Handle incoming tickets via the Jira Service Desk in a timely and efficient manner
• Communicate with users (reporters) in a polite, clear, and friendly manner via Jira, Slack, and email
• Provide remote technical support and troubleshoot issues for both local and remote employees
• Prepare laptops for new hires, perform device maintenance, and securely wipe laptops when needed
• Coordinate equipment shipments for new employees through courier services
• Maintain up-to-date records in the asset management system and track equipment changes
• Enroll and configure laptops in MDM systems (Intune / Kandji)
• Manage AntiVirus solution. Policy creation / troubleshooting. (ESET)
• Manage user accounts and access rights within Google Workspace
• Create and manage webinars, and provide support for internal events
• Participate in the execution of internal IT projects and process improvements
• Hybrid setup: ~3 days/week in our Warsaw office

Skills Required

Mandatory:

• 3+ years of experience
• Perfect communication skills
• Mac OS (OS installation and configuration)
• Microsoft Windows (OS installation and configuration)
• Experience working with corporate ticketing systems (e.g., Jira Service Desk)
• Experience working with any antivirus solution
• Issues troubleshooting with software/hardware
• Ability to prioritize and manage multiple tickets simultaneously
• Proactive attitude and ownership of tasks
• Experience supporting remote users in distributed teams
• Familiarity with Google Workspace administration (users, groups, policies)
• Familiarity with SSO/SAML authentication
• Language: Poland -A2/B1 / English - B2 (level)
   

Nice to have:

• Hands-on experience with Intune, Kandji, or Jamf (MDM tools)
• Hands-on experience with Google Cloud Platform (GCP) — basic administration, access management, and troubleshooting
• Knowledge of hardware components and troubleshooting (RAM, SSD, battery issues)
• Basic understanding of networking tools (e.g., ping, traceroute, ipconfig/ifconfig)
• Experience with asset tracking systems (e.g., Snipe-IT)
• Experience supporting webinar platforms (Zoom Webinars, Google Meets, etc.)
• Intermediate Excel/Google Sheets (formulas, filters, basic reporting)
• Ability to document procedures and create knowledge base articles
• Accuracy and attention to details
• Language: Ukrainian / Russian

As a Support Specialist, you'll be the go-to person when things go wrong - and the driving force behind making sure they go right in the first place. You'll be first point of contact for technical issues, resolving incidents in line with SLA standards through Jira Service Desk, Slack, and email.

Beyond day-to-day support, you'll take an active role in shaping how the team works: participating in IT projects, rolling out new tools and automations, and improving internal processes. You'll manage onboarding and offboarding workflows end-to-end, and work hands-on with MDM and EDR platforms - configuring devices, enforcing security policies, and keeping the endpoint environment healthy and compliant.

If you enjoy both solving problems and building better systems, this role gives you room to do both.

Location: Warsaw (hybrid form)

Responsibilities

• Handle incoming tickets via the Jira Service Desk in a timely and efficient manner
• Communicate with users (reporters) in a polite, clear, and friendly manner via Jira, Slack, and email
• Provide remote technical support and troubleshoot issues for both local and remote employees
• Prepare laptops for new hires, perform device maintenance, and securely wipe laptops when needed
• Coordinate equipment shipments for new employees through courier services
• Maintain up-to-date records in the asset management system and track equipment changes
• Enrol and configure laptops in MDM systems (Intune / Kandji)
• Manage AntiVirus solution. Policy creation / troubleshooting. (ESET)
• Manage user accounts and access rights within Google Workspace
• Create and manage webinars, and provide support for internal events
• Participate in the execution of internal IT projects and process improvements
• Hybrid setup: ~3 days/week in our Warsaw office

Skills Required

Mandatory:

• 1.5+ years of experience
• Perfect communication skills
• Mac OS (OS installation and configuration)
• Microsoft Windows (OS installation and configuration)
• Experience working with corporate ticketing systems (e.g., Jira Service Desk)
• Experience working with any antivirus solution
• Issues troubleshooting with software/hardware
• Ability to prioritize and manage multiple tickets simultaneously
• Proactive attitude and ownership of tasks
• Experience supporting remote users in distributed teams
• Familiarity with Google Workspace administration (users, groups, policies)
• Familiarity with SSO/SAML authentication
• Language: Poland -A2/B1 / English - B2 (level)

Nice to have:

• Hands-on experience with Intune, Kandji, or Jamf (MDM tools)
• Hands-on experience with Google Cloud Platform (GCP) — basic administration, access management, and troubleshooting
• Knowledge of hardware components and troubleshooting (RAM, SSD, battery issues)
• Basic understanding of networking tools (e.g., ping, traceroute, ipconfig/ifconfig)
• Experience with asset tracking systems (e.g., Snipe-IT)
• Experience supporting webinar platforms (Zoom Webinars, Google Meets, etc.)
• Intermediate Excel/Google Sheets (formulas, filters, basic reporting)
• Ability to document procedures and create knowledge base articles
• Accuracy and attention to details
• Language: Ukrainian / Russian