WowCube

Location: Remote (preferably within European time zones)

About WOWCube

At WOWCube®, we’re redefining play with a one-of-a-kind cube-shaped gaming console that merges the physical and digital worlds. 

The WOWCube Entertainment System combines modular hardware, immersive software, and creative game design to create a brand-new category of interactive entertainment.

About the Role

We are looking for a hands-on Game Designer to shape core mechanics, design levels, and turn ideas into playable experiences alongside the team.

You will design puzzles, systems, and progression at every stage, from first sketch through documentation to shipped feature, working in tight cooperation with developers, artists, and animators.

We expect a designer who thinks in systems and player experience, communicates through clear documentation, and drives decisions backed by playtests and data.

What You’ll Do

• Design, document, and refine core gameplay mechanics, progression systems, and game economy.
• Drive rapid prototyping in close collaboration with developers: shaping interactions, validating mechanics, and iterating on playable builds.
• Create and iterate on levels, puzzles, and gameplay challenges that are fun, logical, and intuitive.
• Prepare clear, concise design documentation for the core loop and meta systems.
• Define an MVP scope for each new idea so it can be prototyped and validated fast, before the team commits to full production.
• Build configuration systems that give you full control over game feel and keep the design coherent and easy to tune as the project grows.
• Define clear asset requirements for artists and animators, making sure assets are exported correctly and ready for integration into builds.

Requirements

• Minimum 3 years of professional experience as a Game Designer.
• 1–3 shipped products (mobile titles at least in soft launch, or released PC games).
• Strong command of technical game design documentation, game balancing, and day-to-day work in Jira and Confluence.
• Comfortable in a highly iterative R&D environment, working in close cooperation with developers.
• Hands-on experience with Figma, including active collaboration with artists and other designers inside the tool.
• Experience working with AI pipelines (e.g., generating concepts via image/video generation).
• Examples of original levels or puzzles with a clear explanation of the design intent and why they work.
• Ability to produce short, structured, and clear design specs.
• Openness to iteration and user testing.

Nice-to-Haves

• Experience in casual or puzzle game development.
• Experience designing onboarding, tutorials, and dynamic difficulty.
• Basic 2D/3D art skills (greyboxing, concept sketches, simple sprites or models).
• Ability to prototype full gameplay mechanics with AI assistance, not just visually.
• UI/UX design experience with visual prototyping in Figma.

What We’d Like to See in Your Application

• 1–2 game design documents from your portfolio of shipped games.
• 2–3 links to shipped games (videos of those games are also welcome).

Location: Remote Europe / UK / overlap with US hours 

About WOWCube

At WOWCube®, we’re redefining play with a one-of-a-kind cube-shaped gaming console that merges the physical and digital worlds. The WOWCube Entertainment System combines modular hardware, immersive software, and creative game design to create a brand-new category of interactive entertainment.

About the Role

We’re looking for a Customer Support Agent who will be responsible for delivering high-quality support experience to WOWCube customers across all active communication channels.

This role sits at the intersection of customer care, product knowledge, and process discipline. You’ll help customers resolve issues, understand the product, and feel supported, while also contributing feedback that helps us improve WOWCube as a product and as a service.

What You’ll Do

• Handle incoming customer requests via support platforms (primary channel - ticketing system)
• Provide clear, professional, and empathetic responses to customer inquiries
• Follow internal support policies, workflows, and quality standards
• Escalate complex or technical cases according to internal procedures
• Review and moderate AI-generated replies before they are sent to customers
• Stay up-to-date with product releases and internal process changes
• Collaborate with team leads, billing/technical teams, and quality control
• Share feedback and insights that help improve customer experience and internal processes

Requirements

• Previous experience in customer support or a client-facing role (tech/product support is a plus)
• Strong written English communication skills (C1 preferably)
• High level of empathy and customer-oriented thinking
• Ability to work with structured processes, guidelines, and KPIs
• Attention to detail and responsibility for the quality of responses
• Ability to learn quickly and work with a large amount of product information
• Calm, professional behavior in stressful or non-standard situations
• Willingness to work with internal tools and follow team workflows

Nice-to-Haves

• Experience working with ticketing systems (e.g., Zendesk or similar)
• Experience reviewing or working alongside AI-assisted customer support tools
• Familiarity with knowledge bases (Confluence or similar)
• Experience in gaming, hardware products, or consumer electronics
• Experience working in distributed or remote teams

Location: Remote (Preferably European time zones)

About the Company 

At WOWCube®, we’re redefining play with a one-of-a-kind cube-shaped gaming console that merges the physical and digital worlds. 

The WOWCube Entertainment System combines modular hardware, immersive software, and creative game design to create a brand-new category of interactive entertainment. We are a fast-growing, innovative game development studio pushing the boundaries of interactive entertainment.

About the Role 

We are looking for a highly skilled and experienced Senior C/C++ Developer (Embedded / Game & Systems Software Engineer) with a strong background in low-level development, game engines, and resource-constrained environments.

In this role, you will be responsible for designing software architecture, building gameplay systems, and optimizing performance under strict hardware limitations. You are a perfect fit if you are comfortable with real-time constraints, embedded-like platforms, and taking end-to-end ownership of features - from design and implementation to debugging on real devices.

Key Responsibilities

• Design and develop core game logic and architecture using C/C++ (including game state design and event-driven gameplay).
• Implement essential gameplay systems, such as AI, game state machines, and custom GUI.
• Work on 2D programming and special effects finely tuned and optimized for resource-constrained hardware.
• Design high-performance, asynchronous architectures, network pipelines, and queue-based systems with low-latency requirements.
• Perform performance tuning, profiling, memory diagnostics, and crash analysis.

• Collaborate closely with technical artists and designers; develop internal tooling, custom engine features, and automation scripts to streamline production.

   

Requirements

• 5+ years of experience in low-level C/C++ development across mobile, console, or embedded-like platforms.
• Solid understanding of gameplay and engine programming concepts, including rendering pipelines, memory management, and hardware optimization.
• Familiarity with RTOS or real-time concepts (tasks, priorities, timers, scheduling) and event-driven systems.
• Strong networking skills, including experience with TCP/IP, UDP, WebSockets, and non-blocking I/O operations.
• Proficiency with development tools, version control systems (GCC, CMake, Git, SVN, Perforce, etc.), and build-deploy automation.

Desirable Pluses

• Experience with platform compliance and certification processes (e.g., Nintendo TRC, Sony TRC, or similar vendor requirements).
• Experience with multiple programming languages and environments (e.g., Rust, Java, TypeScript, Python, Bash, Lua, Android NDK/SDK, or AOSP).
• Familiarity with multimedia and audio/video frameworks (SDL2/SDL3, Raylib, GStreamer, FFmpeg, ALSA, Vorbis, etc.).
• Experience in complex automation or integrating game software with specific physical hardware layouts/models.

What We Look for in Your Application

• An updated CV highlighting your technical stack and the commercial or shipped projects you have been part of.
• Examples (or GitHub links) demonstrating how you have approached complex architectural challenges or performance optimisations in hardware-limited environments.