Wix

Job Description

Join our Chatbot team and help shape the future of AI-powered customer experience at Wix. As an AI Engineer, you’ll drive the development of intelligent, context-aware features that elevate our Customer Care Chatbot into the go-to solution for users seeking guidance throughout their Wix journey. You’ll work end to end—researching cutting-edge AI methodologies, building scalable features, and ensuring they deliver real, lasting value to millions of users.

You will:

• Design, develop, and integrate AI-driven capabilities using state-of-the-art LLM and NLP technologies
• Conduct research and experimentation to identify innovative approaches and apply advanced models to real customer-care challenges
• Own feature development from ideation to deployment—partnering with product teams, defining requirements, estimating scope, implementing solutions, and monitoring performance
• Enhance system performance, stability, and reliability to ensure a seamless, always-available service
• Collaborate in architectural and technical discussions to continually improve system design and developer experience

Requirements

• 5+ years of experience as a Server Engineer
• Proven ability in designing server solutions, API design, and handling technical discussions
• Passion for product development
• Understanding of business objectives and goals and how to transform business problems into actionable tasks
• Strong communication skills 

Nice to have

• Experience implementing and integrating gen-AI models, particularly large language models (LLMs) into production systems
• Proficiency with Large Language Models, including prompt engineering, fine-tuning, automatic evaluation and Retrieval-Augmented Generation (RAG) – an advantage

About the Team

The Chatbot team’s mission is to make the Customer Care Chatbot the principal choice for users seeking solutions during their Wix experience. We are committed to developing an AI Chatbot that leverages Wix’s knowledge and relies on contextual cues to determine the most appropriate next action to facilitate the user’s journey.

About Wix

Wix makes it possible for anyone to succeed online.

Since 2006, we’ve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 243 million users and their visitors worldwide.

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level.

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

We’re proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.

As a Frontend Engineer at Wix, you’ll work on cutting-edge technologies that make a powerful impact on over 243 million users. You’ll build rich React applications with different state-management paradigms. In your day-to-day, you will:

- Tackle tough problems and find creative ways to solve them

- Write a lot of high-quality, functional Typescript and Javascript

- Work with Git, Node.js, React, Redux, MobX, and ES6+

- Manage and complete tasks using TDD, continuous integration, and modern development processes

- Invest time in personal growth and development

At Wix, we’re all about the flexibility of a hybrid setup — giving you the option to collaborate in the office when needed while also staying connected remotely.
We’re looking for Ukraine-based talents who can balance their time between in-office and remote engagement with the Wix team. This approach gives you the best of both worlds: flexibility of remote with the added benefit of in-person collaboration when it matters

Requirements

- Extensive experience in client-side development on large scales

- You’re an expert in the latest JavaScript technologies (React, Angular, Vue, etc.)

- You’re proficient in tools like Webpack, Rollup, Parcel, and Babel

- Fluent in languages like Typescript and ES6+

- You’re an independent worker, eager to learn more while sharing knowledge and best practices

- Experience in Test Driven Development (TDD) and Continuous Delivery - an advantage

Wix Kyiv’s Frontend Engineering group develops the best products in the world. Wix enables more than 200M users around the world to build an online presence and manage their business online. Our group of engineers in Kyiv is developing products at the core of the company’s focus, including our main Editor and ground-breaking Wix Studio, as well as Payments by Wix. We’re facing world-class engineering challenges that impact millions of users, and that’s why we’re obsessed with code quality, testing, performance and code reviews.

About the Guild

We are Wix’s Frontend Engineering Guild. We build unique, scalable, resilient products and technologies that empower anyone to succeed online. Our mission is to develop complex micro-frontends and maintain the highest development standards. We embrace cutting-edge technologies, TDD, and clean code. We work in small teams, follow agile work methods and use continuous integration and delivery methodologies to run quickly. We love sharing knowledge and contributing back to the open-source community.

Job Description

As a Senior Product Analyst at Wix, you’ll play a key role in solving complex problems at scale and using data and research to validate ideas. You’ll find insights, provide recommendations, and drive our product forward. In your day-to-day, you will:

• Explore data, plan, conduct and interpret the results of A/B tests
• Own the monitoring and reporting of the company, team, and product’s main KPIs and success metrics
• Build and maintain reports, dashboards, and metrics while ensuring data integrity
• Present vital insights and recommendations to senior stakeholders

Requirements

• Experienced data, product, or web analyst with proficiency in writing complex SQL queries
• Skilled at translating business/technical needs into data models and creating impactful analyses
• Proven ability to work independently and collaboratively, with leadership skills to balance team efforts
• Motivated and enthusiastic about data, business, and technologies with a strong analytical background
• Curious, original thinker with attention to detail and a knack for creative business questions

About the Team

We’re Wix’s Editor Team, helping over 200 million people build their professional websites while providing a great DIY experience. We as a data team work closely with PMs, developers, UX designers, content, and marketers to create the best tools and products with the highest impact and value, ensuring people can build any site they want, and be proud of it.

We’re a strongly data-oriented company that asks interesting questions and appreciates data findings. We’re an experienced data team of 7 people from Kyiv and Krakow. You can learn a lot from us and we’d be happy to share.

Job Description

As a Senior Product Analyst at Wix, you’ll play a key role in solving complex problems at scale and using data and research to validate ideas. You’ll find insights, provide recommendations, and drive our product forward. In your day-to-day, you will:

• Explore data, plan, conduct and interpret the results of A/B tests
• Own the monitoring and reporting of the company, team, and product’s main KPIs and success metrics
• Build and maintain reports, dashboards, and metrics while ensuring data integrity
• Present vital insights and recommendations to senior stakeholders.

Requirements

• Experienced data, product, or web analyst with proficiency in writing complex SQL queries
• Skilled at translating business/technical needs into data models and creating impactful analyses
• Proven ability to work independently and collaboratively, with leadership skills to balance team efforts
• Motivated and enthusiastic about data, business, and technologies with a strong analytical background
• Curious, original thinker with attention to detail and a knack for creative business questions

About the Team

We’re Wix’s Editor Team, helping over 200 million people build their professional websites while providing a great DIY experience. We as a data team work closely with PMs, developers, UX designers, content, and marketers to create the best tools and products with the highest impact and value, ensuring people can build any site they want, and be proud of it.

We’re a strongly data-oriented company that asks interesting questions and appreciates data findings. We’re an experienced data team of 7 people from Kyiv and Krakow. You can learn a lot from us and we’d be happy to share.

We’re opening an Event & Community Coordinator role for students — for someone who is just starting their career, is excited about tech, software development and AI, loves networking with people, and wants to grow in the world of developer communities.

You’ll be part of the Wix Engineering Brand Team that represents the company in the local tech ecosystem. As a Coordinator, you’ll help us organize events, support our presence at conferences and meetups, assist internal speakers, and closely collaborate with stakeholders to drive engagement across the community. This role is hands-on and operational, with lots of opportunities to learn from our brand professionals and the Wix culture.

What you’ll do:

• Support community and brand activities across Ukraine among developers and other tech professionals.
• Help us execute the community engagement plans such as meetups, workshops, company-hosted events, blogs, and social media content — from basic planning and logistics to promotion and follow-up.
• Identify, engage and support internal speakers for meetups, conferences, and other tech events.
• Partner with internal teams (Wix Engineering, Employer Brand, Procurement, Ops, HR, and Communications) to coordinate the implementation of Wix brand activities.
• Monitor the events, tech hubs, universities, local tech leaders, tech/AI trends and help spot relevant discussions externally to support our brand visibility.

Qualifications:

• Active student / Junior-level candidate with relevant internships/projects in community management, social media, content, or brand engagement
• Genuine interest in the tech industry and developer culture — you’re curious about how things are built, how tech communities work, and what developers care about.
• Bold, persistent, and proactive personality — you follow up, drive things forward, and are not afraid to reach out to people, ask questions, and learn by doing.
• Solid team collaboration skills — you enjoy meeting new people, connecting them, and building relationships.
• Organized and reliable — you can juggle multiple tasks, keep track of details, and deliver on time.
• Comfortable working in a fast-moving environment where plans can change and you need to adapt quickly.
• Excellent communication skills in English and Ukrainian — clear, friendly, and confident in both written and spoken communication.

Additional Information:

Wix Brand & Community serves as the voice of Wix Engineering, connecting with developers and technology-focused audiences worldwide. 

This role may occasionally require flexible availability or availability outside of standard working hours (within weekdays), depending on community needs (usually on event days). 

This position is designed for active students and can be either full-time or part-time, depending on your study schedule.

As a Machine Learning Engineer, you'll work as part of the Wix CTO Office team, researching problems that can give Wix’s products a competitive edge across various challenges. A key focus of the team is on Agents over LLMs, exploring new techniques for building agents and developing innovative products that leverage them.  

In your day-to-day, you will:  

• Build POCs for research projects led by the team  
• Evaluate results and provide actionable insights  
• Collaborate with different teams at Wix to advance their agent implementations  

• Build shared infrastructure for agents  

   

Requirements

• Creativity and willingness to tackle ambitious, high-risk problems  
• 3+ years of experience in working on production code with active users  
• BSc in Computer Science or related field, MSc preferred  
• Proficient in Python; TypeScript is a significant advantage  
• Experience in training and evaluating Machine Learning models  
• Hands-on experience with building GenAI systems using LLMs and agents  
• Proven ability to work in a collaborative, cross-functional environment  
• Excellent written and verbal communication skills in English 

About the Team  

We are Wix's Data Science CTO Office team, a small group of researchers and engineers. We collaborate with various groups at Wix and the CEO on innovative research projects. Some projects aim to enhance Wix products with new features, while others focus on strategic research areas that can provide Wix with a competitive advantage.

We are the AI Creation Team, a core part of Wix Harmony — Wix’s AI-powered site creator.
Our team builds the foundations that enable AI to create real websites: In Your Day-to-Day, You Will

• Write high-quality, scalable React + TypeScript code
• Design and implement new features end-to-end, from idea to production
• Review pull requests and help maintain strong engineering standards
• Collaborate with product managers, designers, and engineers to launch AI-driven products
• Work on challenging tasks across both frontend and backend (Node.js)

• Participate in technical discussions, architecture decisions, and continuous improvements

   

Requirements

• 4+ years of professional frontend experience
• Strong knowledge of TypeScript + React
• Experience building complex UI systems and scalable frontend architecture
• Strong communication skills and ability to work in cross-functional teams

• A mindset of ownership, product thinking, and high engineering standards

   

About the Team

• We are the AI Creation Team, a core part of Wix Harmony — Wix’s AI-powered site creator.
  Our team builds the foundations that enable AI to create real websites:
• AI-driven creation flows
• Designer tools and editing capabilities
• System prompt generation and orchestration
• Core infrastructure connecting the UI, backend services, and AI logic
• We work primarily with TypeScript, React, and Node.js, and we collaborate closely with designers, product managers, and AI/ML teams.

Job Description

As a Fullstack Infrastructure Engineer in the Frontend Guild, you will build the core engines that power development at Wix. Your work will be used by every frontend engineer to ship faster and with higher quality. You’ll own projects end to end, from idea to production, at massive scale.

What You’ll Do: 

• Architect and build internal tools to improve developer velocity and code quality 
• Own infrastructure solutions such as production testing and performance tooling
• Take projects from ideation through design, implementation, and production
• Use AI daily for coding, testing, design, and technical decisions
• Work with modern full-stack technologies and industry-leading tools 
• Collaborate closely with experienced engineers on high-impact projects 

• Influence the developer experience across the company

   

At Wix, we’re all about the flexibility of a hybrid setup — giving you the option to collaborate in the office when needed while also staying connected remotely.
We’re looking for Ukraine-based talents who can balance their time between in-office and remote engagement with the Wix team. This approach gives you the best of both worlds: flexibility of remote with the added benefit of in-person collaboration when it matters

Requirements

• 4+ years of frontend development experience 
• Deep expertise in TypeScript, React, and modern build tools (Vite, Next.js, SWC/ESBuild).
• Solid understanding of backend systems (Node.js preferred), including APIs and data flows
• Hands-on use of AI tools in daily development
• Professional-level English communication skills
• End-to-end product development experience (frontend, backend, cloud) is a plus

About the Team

We’re part of Wix’s Frontend Engineering (FED) Guild, serving as the Infrastructure group that empowers every frontend developer at Wix to move faster and deliver higher-quality code. Our mission is to design and maintain impactful tools that boost developer velocity, code quality, and performance.Our team is made up of exceptional developers, passionate engineers, and creative problem-solvers. You’ll work on developer-focused infrastructure - from scalable testing platforms and performance optimization tools to standardization frameworks and AI-driven solutions like automated code migrations and intelligent project bootstrapping.

About Wix

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

Although we're already industry leaders in web creation and business, our work is nowhere near done.  Our goal is to become the main engine of the Internet so we can create a more open web for all.

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Job Description

As a Software Engineer for Wix’s Editor platform, you'll work on building and designing infrastructure to enhance Wix's business solutions, creating scalable APIs, and improving application runtime and UX infrastructure used by millions of users. In your day-to-day, you will: 

• Build infrastructure to allow extendability of existing Wix business solutions 
• Design and build APIs for internal and external users 
• Work on application runtime and UX infrastructure used by millions of users 

• Communicate with colleagues inside and outside of the team: R&Ds, developers, UX designers, business analytics managers and more, to align requirements, dependencies, and move things forward 

   

Requirements

• 5+ years of experience in frontend development
• Proficient in TypeScript and comfortable with Vanilla JS, React Code, or server JavaScript 
• Skilled in solving complex challenges and delivering robust software design and architecture 
• Knowledge about WebWorkers and iframes 
• Ability to write clear, maintainable code 
• Direct communicator who loves owning a feature from end-to-end 

• Working beyond FED framework knowledge, with API design experience – an advantage

   

About the Team

Editor Platform makes products that the majority of FED developers inside Wix are using. We are developing a powerful and flexible infrastructure for App Development. 

Our main challenge is to find a solution that will empower application experience, and open new capabilities, and horizons for developers inside and outside of Wix. 

Part of our work is making great API, tools and providing platformized UX framework for App Experience. 

We are on the stage of opening our products for 3rd party developers and a huge development community. And that's why we need you so much.

Job Description

As a Product Manager on our AI Assistant team, you’ll define and execute product strategy for our products — the Platform, the Builder and our own AI assistant, Clippy. You’ll work on making AI capabilities accessible to non-technical teams and collaborate across departments to drive innovation and adoption.

In your day-to-day, you will:

• Drive the evolution of our internal AI assistant creation tools, making complex AI capabilities accessible to both non-technical and technical users
• Collaborate across engineering, design, and business teams to identify and prioritize AI assistant use cases
• Lead Clippy AI assistant end‑to‑end: build, test, and monitor in production; run experiments and ship iterative improvements with engineering support
• Define and operationalize best practices for building and evaluating assistants — turning them into productized capabilities (templates, workflows etc.)
• Keep ahead of the latest AI trends and technologies to drive innovation

Requirements

• 3+ years of product management experience
• A fast learner with a strong technical understanding
• Business insight and the ability to align product development with company goals and user value
• Thrives in dynamic, fast-paced environments where priorities shift quickly

Nice to have:

• Experience shipping platform products, internal tools, developer tools, or workflow/builder products
• Experience building products that enable non-technical users to leverage complex technologies
• Familiarity with AI/LLM product patterns (prompting, evaluation, monitoring)
• UX/UI design experience or expertise

About the Team

In the AI Assistant team, we’re building the next generation of Wix AI solutions. Our mission is to democratize AI assistant creation, empowering teams across Wix to develop powerful, tailored AI solutions. We thrive on technical innovation, user-centric design, and the challenge of transforming complex AI capabilities into intuitive, value-driven products that solve real business problems.

About Wix

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Job Description
 

This role is currently available in the following shift. 
 

• Tuesday - Saturday, 6 AM - 3 PM

   

• Work with users to determine their needs and help them reach their business goals and enhance their online presence.
• Manage email, phone, chat, and/or other communication channels as a primary contact for Wix users.
• Introduce Wix users to our different tools, services and products they can benefit from, and help onboard them where appropriate.
• Be an advocate for our technical products and services, being able to explain their functionality and value
• Develop expertise in Wix products and stay up to date with new features and improvements.
• Work with other departments and product teams, and advocate our users’ needs to impact product roadmaps.
• Analyze user behavior and relevance to determine their effect on user satisfaction.
   

***

This is a flexible hybrid position based in Kyiv.

At Wix, we value the flexibility of a hybrid work setup — giving you the opportunity to collaborate in the office when needed while staying connected remotely.
We’re looking for Ukraine-based professionals who can balance their time between working from home and engaging with the Wix team on-site. This setup offers the best of both worlds: the comfort of remote work combined with the energy of face-to-face collaboration when it matters most.
 

Requirements

• Fluent in English (verbal and written) 
• Based in Kyiv
• 1+ year of experience working  in Technical Support/Solution topics in a Web environment
• Ability to digest information quickly and relay it in a clear way
• Gain meaning and pleasure in helping others succeed and are curious to know what really drives users
• Strong critical thinking skills and confidence taking responsibility and ownership 
• High performance standards and constantly working to improve 
• Passionate about new technologies and always eager to learn more
• Ability to thrive in a fast-paced, dynamic environment and look at change as an opportunity to grow

• Bonus points if you have experience working for a tech or at an internet company

   

About the Team
 

We are Wix’s Customer Care Guild. We’re not your typical customer support. We represent the Wix user’s voice and work closely with Product to deeply understand Wix technologies and services. As part of our global organization of Customer Care, we’re responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success. Working with us, you’ll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment. This is a flexible hybrid position based in Kyiv. Currently our employees are given the opportunity to work from wherever they feel most comfortable, at home or at our offices, given the current circumstances

Meet the team: Customer Care

About Wix

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Job Description

• Take full responsibility and ownership of products from inception to production
• Own the product life cycle from conducting market, data, BI and user research to defining wireframes and KPIs to overseeing the development process
• Create and maintain relationships with Product Managers and teams across Wix
• Work closely with top-notch professionals in a huge range of disciplines across Wix to take your product to market
• Talk to users and members of our Customer Care workforce, analyze user data, and conduct usability tests to continually improve the product

• Play a key role in building the roadmap

   

Requirements

• 3+ years of experience building consumer web or mobile products, working in collaboration with other PMs across multiple teams
• Great visual aptitude and analytical skills
• You’re fluent in defining workflows, sketching wireframes, and analyzing user needs, intents and business cases
• You have excellent teamwork and communication skills and are able to explain ideas in a clear and concise way
• You’re not intimidated by tough challenges — producing high-quality solutions is important to you
• You’re an independent learner with the ability to lead a project from A to Z
• Experience in R&D, UX or Content Management as a developer, designer, writer or manager would be an advantage
• Experience building AI products would also be an advantage

Job Description
 

We are currently hiring Kyiv-based applicants for the following shift:

• Tuesday — Saturday 8AM—5PM
   

Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. You will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. In your day-to-day, you will:
 

• Provide Base44 users with complex technical solutions, including remote access to systems, analyzing diagnostics, and troubleshooting network or database issues 
• Implement fixes, workarounds, or configuration changes to restore functionality 
• Properly identify, document, and escalate bugs for quick resolution 
• Recognize trends in user experiences and advocate for fast solutions 
• Interact closely with the product team to understand features, functionality, and potential pain points 
• Document and clearly communicate technical issues to developers with detailed steps for replication 
   

Requirements

• 1+ years of experience in a customer-facing technical role
• Strong technical skills, comfortable navigating unfamiliar tools and technical documents 
• Demonstrated ability to take ownership of initiatives and drive them to completion within a fast-paced environment 
• Ability to work well in small, collaborative teams and communicate clearly in both verbal and written forms 
• Strong growth mindset and a relentless pursuit of success, with a genuine eagerness to learn and develop new skills 
• Familiarity with JavaScript and React basics 
• Experience troubleshooting API connections, inspecting network requests, and identifying errors in the console 
• Proven experience with vibe coding tools - an advantage 

• Bachelor’s degree in Computer Science, Information Technology, or a related technical field - an advantage

  
   

About the Team
 

We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language—no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
 

We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.

We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
 

The Base44 Support team is the first touchpoint for users who encounter roadblocks while building applications. We leverage deep investigative skills and provide top-level care to ensure their success and satisfaction.
 

About Wix
 

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Job Description

We are looking for a highly organized, proactive, and people-centric Design Operations Manager to join our Kyiv Design Hub team. In this role, you will be the engine behind how the hub functions, blending operational structure with a human touch and a deep understanding of the design world. You will manage the "business of design"—from financial workflows and vendor management to the production of large-scale events and learning activities—ensuring our designers can focus on their best work in a high-energy environment. This is a unique opportunity for a leader who breathes design culture, speaks the professional lingo, and excels at matrix management to turn logistical and operational challenges into seamless, professional experiences.

• Experience: 5+ years in Design Operations, Project Management, or Creative Agency Operations, with a proven track record of supporting large-scale creative teams.
• Design Fluency & Community Connection: Deep familiarity with the design world and various professions (Web, Brand, Motion, etc.). You speak the lingo—you know what "typography," "art direction," and "design systems" mean in practice. Proven experience engaging with the design community is a must.
• Event Production Expertise: Extensive experience in producing high-quality events and learning programs, from logistical planning and venue management to content coordination for diverse audiences.
• Financial & Admin Savvy: Strong experience managing budgets, vendors, and complex administrative/financial workflows (POs, contracts) within a corporate environment.
• Project Management Skills: Proficiency in tools like Monday.com, Asana, and Figma. Ability to manage multiple complex initiatives simultaneously with a "bias toward action."
• Matrix Management: Exceptional ability to lead through influence and build relationships across different departments and global locations.
• People-First Mindset: High emotional intelligence and a genuine passion for building culture, supporting professional growth, and creating a positive, supportive team energy.
• Communication: Excellent verbal and written English, with the presence and authenticity to lead and provide clarity in a fast-paced, dynamic environment.

Note: Due to the current situation in Ukraine, Wix is offering a flexible, hybrid model, up to the hiring manager’s discretion. We value our employees’ safety and needs and are willing to make any necessary arrangements.

Requirements

• End-to-End Project Management: Take full ownership of the project lifecycle for hub initiatives. Define project scopes, set realistic timelines, and track milestones for both creative and operational projects, identifying bottlenecks and unblocking teams to maintain high-velocity output.
• Operational & Financial Enablement: Lead the end-to-end financial operations of the hub. This includes managing the "bureaucracy" of procurement, creating and tracking POs, managing budgets, and navigating internal financial workflows with precision.
• Vendor & Supplier Management: Manage relationships with external providers, creative agencies, and freelancers. Lead negotiations and contracts, ensuring the hub works with the best partners while maintaining cost-effectiveness and quality.
• Event Production & Learning Activities: Own the production of internal and external events, professional workshops, community meetups, and external-facing design events. Curate and coordinate content and learning activities that ensure continuous professional growth and keep the team at the forefront of design trends.
• Design Community & Hub Presence: Act as a bridge between the operational world and the creative community. Foster a design-oriented environment by staying connected to the local and global design community, ensuring the hub remains a lighthouse for talent.
• Matrix Leadership: Influence and align stakeholders across design, product, and business teams. Move work forward by building trust and connecting dots across the organization, often without formal authority.
• Delivery, Capacity & Process Improvement: Maintain a clear view of team capacity to match the right skills to the right projects. Continuously define and evolve workflows that support creativity rather than limit it, removing "operational noise" from the designers’ day-to-day.
• Stakeholder Communication: Effectively communicate operational status, financial updates, and resource needs to global Wix partners and the Design Guild.

About the Team

At Wix Design Guild, we are a multidisciplinary in-house design studio of over 300 designers globally with a mission to implement a cohesive and coherent brand strategy across all visual assets at Wix. In 2025, we expanded our creative footprint with the launch of the Kyiv Design Hub—a new center of innovation, collaboration, and design excellence. This 30+ designer hub serves as a creative powerhouse, bringing together talented designers to tackle strategic design tasks at scale, enhancing the variety and velocity of our in-house design capabilities. With a focus on creativity, collaboration, and user-first solutions, the Kyiv Design Hub plays a key role in shaping the future of design at Wix. We’re a team of visionaries who are passionate about design, driven by innovation, and ready to make an impact.

About Wix

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.