Wix

Job Description
 

This role is currently available in the following shift. 
 

• Tuesday - Saturday, 6 AM - 3 PM

   

• Work with users to determine their needs and help them reach their business goals and enhance their online presence.
• Manage email, phone, chat, and/or other communication channels as a primary contact for Wix users.
• Introduce Wix users to our different tools, services and products they can benefit from, and help onboard them where appropriate.
• Be an advocate for our technical products and services, being able to explain their functionality and value
• Develop expertise in Wix products and stay up to date with new features and improvements.
• Work with other departments and product teams, and advocate our users’ needs to impact product roadmaps.
• Analyze user behavior and relevance to determine their effect on user satisfaction.
   

***

This is a flexible hybrid position based in Kyiv.

At Wix, we value the flexibility of a hybrid work setup — giving you the opportunity to collaborate in the office when needed while staying connected remotely.
We’re looking for Ukraine-based professionals who can balance their time between working from home and engaging with the Wix team on-site. This setup offers the best of both worlds: the comfort of remote work combined with the energy of face-to-face collaboration when it matters most.
 

Requirements

• Fluent in English (verbal and written) 
• Based in Kyiv
• 1+ year of experience working  in Technical Support/Solution topics in a Web environment
• Ability to digest information quickly and relay it in a clear way
• Gain meaning and pleasure in helping others succeed and are curious to know what really drives users
• Strong critical thinking skills and confidence taking responsibility and ownership 
• High performance standards and constantly working to improve 
• Passionate about new technologies and always eager to learn more
• Ability to thrive in a fast-paced, dynamic environment and look at change as an opportunity to grow

• Bonus points if you have experience working for a tech or at an internet company

   

About the Team
 

We are Wix’s Customer Care Guild. We’re not your typical customer support. We represent the Wix user’s voice and work closely with Product to deeply understand Wix technologies and services. As part of our global organization of Customer Care, we’re responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success. Working with us, you’ll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment. This is a flexible hybrid position based in Kyiv. Currently our employees are given the opportunity to work from wherever they feel most comfortable, at home or at our offices, given the current circumstances

Meet the team: Customer Care

About Wix

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Job Description
 

We are currently hiring Kyiv-based applicants for the following shift:

• Tuesday — Saturday 8AM—5PM
   

Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. You will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. In your day-to-day, you will:
 

• Provide Base44 users with complex technical solutions, including remote access to systems, analyzing diagnostics, and troubleshooting network or database issues 
• Implement fixes, workarounds, or configuration changes to restore functionality 
• Properly identify, document, and escalate bugs for quick resolution 
• Recognize trends in user experiences and advocate for fast solutions 
• Interact closely with the product team to understand features, functionality, and potential pain points 
• Document and clearly communicate technical issues to developers with detailed steps for replication 
   

Requirements

• 1+ years of experience in a customer-facing technical role
• Strong technical skills, comfortable navigating unfamiliar tools and technical documents 
• Demonstrated ability to take ownership of initiatives and drive them to completion within a fast-paced environment 
• Ability to work well in small, collaborative teams and communicate clearly in both verbal and written forms 
• Strong growth mindset and a relentless pursuit of success, with a genuine eagerness to learn and develop new skills 
• Familiarity with JavaScript and React basics 
• Experience troubleshooting API connections, inspecting network requests, and identifying errors in the console 
• Proven experience with vibe coding tools - an advantage 

• Bachelor’s degree in Computer Science, Information Technology, or a related technical field - an advantage

  
   

About the Team
 

We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language—no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
 

We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.

We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
 

The Base44 Support team is the first touchpoint for users who encounter roadblocks while building applications. We leverage deep investigative skills and provide top-level care to ensure their success and satisfaction.
 

About Wix
 

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.

We are looking for an experienced UX Designer to join our Wix team. As a UX Designer, you’ll:
 

• Designing for a platform at a pivotal moment - balancing ambitious new product bets with the complexity of a large, established user base and a fast-moving AI landscape.
• Take ownership of specific product areas end-to-end - from defining the problem space to shipping and iterating post-launch
• Drive design strategy for a given scope, set priorities, and advocate for user needs at a product level
• Collaborate with PMs and engineers to ensure UX solutions align with user needs and technical feasibility.
• Navigate complexity, balancing ambitious new AI-driven product bets with the needs of a large, established user base.
• Take end-to-end ownership of specific product areas—from defining the problem space to post-launch iteration.
• Drive design strategy for your scope, setting priorities and advocating for the user at every level.
  
   

Requirements

• 4+ years of hands-on UX/UI design experience in product teams

• Proficiency in Figma and design systems

• Proven ability to create wireframes, prototypes, and high-fidelity UI in an agile environment

• Strong understanding of UX best practices—from research to final design handoff

• Strong business acumen with a user-centric mindset

• Having excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

• Being highly organized and able to manage multiple projects simultaneously

• Having a strong customer focus and a passion for creating exceptional user experiences

 

About the Team

We're reimagining how online education is built and experienced on Wix. Our roadmap moves from manual course creation to AI-powered academy generation, introduces adaptive "liquid" content consumption (AI audio, interactive tutors, smart summaries), and deepens integration across the Wix ecosystem.

As a Frontend Engineer at Wix, you’ll work on cutting-edge technologies that make a powerful impact on over 243 million users. You’ll build rich React applications with different state-management paradigms. In your day-to-day, you will:

- Tackle tough problems and find creative ways to solve them

- Write a lot of high-quality, functional Typescript and Javascript

- Work with Git, Node.js, React, Redux, MobX, and ES6+

- Manage and complete tasks using TDD, continuous integration, and modern development processes

- Invest time in personal growth and development

At Wix, we’re all about the flexibility of a hybrid setup — giving you the option to collaborate in the office when needed while also staying connected remotely.
We’re looking for Ukraine-based talents who can balance their time between in-office and remote engagement with the Wix team. This approach gives you the best of both worlds: flexibility of remote with the added benefit of in-person collaboration when it matters

Requirements

- Extensive experience in client-side development on large scales

- You’re an expert in the latest JavaScript technologies (React, Angular, Vue, etc.)

- You’re proficient in tools like Webpack, Rollup, Parcel, and Babel

- Fluent in languages like Typescript and ES6+

- You’re an independent worker, eager to learn more while sharing knowledge and best practices

- Experience in Test Driven Development (TDD) and Continuous Delivery - an advantage

Wix Kyiv’s Frontend Engineering group develops the best products in the world. Wix enables more than 200M users around the world to build an online presence and manage their business online. Our group of engineers in Kyiv is developing products at the core of the company’s focus, including our main Editor and ground-breaking Wix Studio, as well as Payments by Wix. We’re facing world-class engineering challenges that impact millions of users, and that’s why we’re obsessed with code quality, testing, performance and code reviews.

About the Guild

We are Wix’s Frontend Engineering Guild. We build unique, scalable, resilient products and technologies that empower anyone to succeed online. Our mission is to develop complex micro-frontends and maintain the highest development standards. We embrace cutting-edge technologies, TDD, and clean code. We work in small teams, follow agile work methods and use continuous integration and delivery methodologies to run quickly. We love sharing knowledge and contributing back to the open-source community.

As a Machine Learning Engineer, you'll work as part of the Wix CTO Office team, researching problems that can give Wix’s products a competitive edge across various challenges. A key focus of the team is on Agents over LLMs, exploring new techniques for building agents and developing innovative products that leverage them.  

In your day-to-day, you will:  

• Build POCs for research projects led by the team  
• Evaluate results and provide actionable insights  
• Collaborate with different teams at Wix to advance their agent implementations  

• Build shared infrastructure for agents  

   

Requirements

• 5+ years building and maintaining production-grade systems at scale
• Proficient in TypeScript; Java and/or Python is a significant advantage
• Hands-on experience building GenAI systems with LLMs and agents
• Deep expertise in at least 2 of: Agentic Orchestration & Tool-Calling, Advanced RAG, Automated Evaluation & Testing
• BSc in Computer Science or related field; MSc preferred
• Excellent communication skills in English; collaborative and comfortable with ambitious, high-risk problems

About the Team  

We are Wix's Data Science CTO Office team, a small group of researchers and engineers. We collaborate with various groups at Wix and the CEO on innovative research projects. Some projects aim to enhance Wix products with new features, while others focus on strategic research areas that can provide Wix with a competitive advantage.

Join the Wix security team as a SOC Analyst and help protect our global platform. This role focuses on incident analysis, threat hunting, and security automation within our large-scale, hybrid-cloud environment. You'll work alongside security experts to defend against modern threats.

Key Responsibilities

• Incident Management: Manage the full incident lifecycle from detection to resolution.
• Security Automation: Build and maintain SOAR playbooks to reduce manual work and improve detection.
• Threat Hunting: Proactively hunt for threats across our networks and endpoints using a hypothesis-driven approach.
• Team Collaboration: Partner with Incident Response and Engineering to enhance our security posture.

Qualifications

• 1+ years of experience in the cyber security field (e.g., SOC, incident response, or similar security roles).
• Hands-on expertise with modern security tools like SIEM, EDR, and SOAR.
• Strong investigative skills with a deep understanding of core cybersecurity concepts.
• Experience securing complex hybrid-cloud environments (AWS, GCP, or Azure).
• Excellent analytical and communication skills.
• Willingness to cover occasional off-hours shifts as part of our 24/7 follow-the-sun team.
• Relevant security certifications (e.g., GIAC, HTB CDSA, THM SAL) are a plus.

Job Description

As a Software Engineer for Wix’s Editor platform, you'll work on building and designing infrastructure to enhance Wix's business solutions, creating scalable APIs, and improving application runtime and UX infrastructure used by millions of users. In your day-to-day, you will: 

• Build infrastructure to allow extendability of existing Wix business solutions 
• Design and build APIs for internal and external users 
• Work on application runtime and UX infrastructure used by millions of users 

• Communicate with colleagues inside and outside of the team: R&Ds, developers, UX designers, business analytics managers and more, to align requirements, dependencies, and move things forward 

   

Requirements

• 5+ years of experience in frontend development
• Proficient in TypeScript and comfortable with Vanilla JS, React Code, or server JavaScript 
• Skilled in solving complex challenges and delivering robust software design and architecture 
• Knowledge about WebWorkers and iframes 
• Ability to write clear, maintainable code 
• Direct communicator who loves owning a feature from end-to-end 

• Working beyond FED framework knowledge, with API design experience – an advantage

   

About the Team

Editor Platform makes products that the majority of FED developers inside Wix are using. We are developing a powerful and flexible infrastructure for App Development. 

Our main challenge is to find a solution that will empower application experience, and open new capabilities, and horizons for developers inside and outside of Wix. 

Part of our work is making great API, tools and providing platformized UX framework for App Experience. 

We are on the stage of opening our products for 3rd party developers and a huge development community. And that's why we need you so much.

Job Description

As a Fullstack Infrastructure Engineer in the Frontend Guild, you will build the core engines that power development at Wix. Your work will be used by every frontend engineer to ship faster and with higher quality. You’ll own projects end to end, from idea to production, at massive scale.

What You’ll Do: 

• Architect and build internal tools to improve developer velocity and code quality 
• Own infrastructure solutions such as production testing and performance tooling
• Take projects from ideation through design, implementation, and production
• Use AI daily for coding, testing, design, and technical decisions
• Work with modern full-stack technologies and industry-leading tools 
• Collaborate closely with experienced engineers on high-impact projects 

• Influence the developer experience across the company

   

At Wix, we’re all about the flexibility of a hybrid setup — giving you the option to collaborate in the office when needed while also staying connected remotely.
We’re looking for Ukraine-based talents who can balance their time between in-office and remote engagement with the Wix team. This approach gives you the best of both worlds: flexibility of remote with the added benefit of in-person collaboration when it matters

Requirements

• 4+ years of frontend development experience 
• Deep expertise in TypeScript, React, and modern build tools (Vite, Next.js, SWC/ESBuild).
• Solid understanding of backend systems (Node.js preferred), including APIs and data flows
• Hands-on use of AI tools in daily development
• Professional-level English communication skills
• End-to-end product development experience (frontend, backend, cloud) is a plus

About the Team

We’re part of Wix’s Frontend Engineering (FED) Guild, serving as the Infrastructure group that empowers every frontend developer at Wix to move faster and deliver higher-quality code. Our mission is to design and maintain impactful tools that boost developer velocity, code quality, and performance.Our team is made up of exceptional developers, passionate engineers, and creative problem-solvers. You’ll work on developer-focused infrastructure - from scalable testing platforms and performance optimization tools to standardization frameworks and AI-driven solutions like automated code migrations and intelligent project bootstrapping.

About Wix

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

Although we're already industry leaders in web creation and business, our work is nowhere near done.  Our goal is to become the main engine of the Internet so we can create a more open web for all.

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.

As a Frontend Engineer at Wix Editor, you'll be part of our frontend community of over 1,000 talented developers. You'll take ownership of the technical side of projects, ensuring feasibility during the discovery phase, delivering features to production in a timely manner, and improving solutions during active development. Collaborating closely with product managers, designers, other developers, and QAs, you'll help create innovative and scalable solutions for our users.  

In your day-to-day, you will:  

• Be responsible for the technical side of projects  
• Participate in code review and pair programming  
• Implement features and help them become a reality  
• Share knowledge and collaborate with other teams  
• Discover the technical debt of features and help liquidate it  
• Participate in technical design, rollout, and post-production support for features  

Qualifications

• 5+ years of experience in frontend development  
• Strong proficiency in React, TypeScript, and frontend fundamentals like performance optimization, accessibility, and testing  
• Expertise in clean code practices and clean architecture principles  
• Passionate about programming  
• Based in Kyiv  

The team is part of the Harmony group, working on Wix Harmony — Wix’s AI-powered site creator. We have shipped big and complex products in less than a year. We are moving towards AI-driven development based on a strong understanding of how programming works. We focus on stable, efficient, and fast delivery while following high-quality standards, solid technical solutions, and complex architecture. We are a team of engineers where each member is proactive, efficient, and success-oriented. We support the growth of each team member and believe that the success of the company lies in its people. We also love sharing knowledge and contributing back to the open-source community.