Webxloo, LLC was founded in 2005 by a small group of innovators, who dared to take a step and make a change. Time has passed and our hard work paid off: now Webxloo is a team of 70+ professionals with big plans for the future.
There are three things you will be provided with in Webxloo:
Employee benefits
Our company is our people. We care about our employees and create the work environment that helps to grow professionally and personally.
✔Rest
Rest is a very important part of our workflow. Each full-time employee who has worked for 6 months is eligible for Paid Vacations. Also, we always try to distribute tasks properly, so we rarely have overtimes. We believe that employees should get enough rest.
✔Healthcare Bonus
We want you to thrive in your career and in your life outside the office as well. Webxloo offers Healthcare Bonus to every full-time employee with 6 or more months of service.
✔Quick promotion
Time is the most valuable asset we have. In Webxloo you won’t have to wait years for promotion, we appreciate our employees’ achievements and reward them accordingly. There is a saying we have in our company: you are moving up or you are moving out. It might sound tough but once you join our team, you’ll understand that there are no chances to avoid personal and professional development in such work environment as ours.
✔Secure future
We have been consistently moving forward for the last 16 years. Our people have been progressing alongside us. The goals we want to achieve are very ambitious. We are not one of those companies who settle for mediocrity, second best is not an option for us. If you join us, you’ll fulfill that dream being a part of big, prominent, and stable community where your ideas will be valued.
If you want to improve your career and your life by becoming a member of our international team, apply for one of our openings.
There are three things you will be provided with in Webxloo:
Employee benefits
Our company is our people. We care about our employees and create the work environment that helps to grow professionally and personally.
✔Rest
Rest is a very important part of our workflow. Each full-time employee who has worked for 6 months is eligible for Paid Vacations. Also, we always try to distribute tasks properly, so we rarely have overtimes. We believe that employees should get enough rest.
✔Healthcare Bonus
We want you to thrive in your career and in your life outside the office as well. Webxloo offers Healthcare Bonus to every full-time employee with 6 or more months of service.
✔Quick promotion
Time is the most valuable asset we have. In Webxloo you won’t have to wait years for promotion, we appreciate our employees’ achievements and reward them accordingly. There is a saying we have in our company: you are moving up or you are moving out. It might sound tough but once you join our team, you’ll understand that there are no chances to avoid personal and professional development in such work environment as ours.
✔Secure future
We have been consistently moving forward for the last 16 years. Our people have been progressing alongside us. The goals we want to achieve are very ambitious. We are not one of those companies who settle for mediocrity, second best is not an option for us. If you join us, you’ll fulfill that dream being a part of big, prominent, and stable community where your ideas will be valued.
If you want to improve your career and your life by becoming a member of our international team, apply for one of our openings.
Website:
https://webxloo.com/
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· 85 views · 30 applications · 16d
Support Specialist
Full Remote · Worldwide · Product · 1 year of experience · Advanced/FluentWebxloo, LLC is looking for an experienced Customer Support Specialist. This role is responsible for providing customer service to the existing customers. The successful candidate must possess professional work etiquette, speak clearly and confidently. ...Webxloo, LLC is looking for an experienced Customer Support Specialist. This role is responsible for providing customer service to the existing customers. The successful candidate must possess professional work etiquette, speak clearly and confidently.
Excellent English is a must.
Responsibilities:
- Provide excellent customer service and support to clients via phone, email, and chat.
- Assist clients with product inquiries, troubleshooting, and technical support.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with internal teams to escalate and resolve complex customer issues.
- Stay up-to-date on product knowledge in order to effectively assist customers.
- Follow up with customers.
- Responsibility for researching and resolving complaints to ensure customers' retention and satisfaction.
Experience and Skills needed:
- Strong computer skills and technical knowledge.
- Proven customer service experience in a call center environment.
- Ability to troubleshoot and resolve technical issues efficiently.
- Excellent follow-up skills.
- Professional phone etiquette with the ability to communicate clearly and professionally.
- Good conflict resolution skills.
- Strong sales skills with the ability to upsell products and services.
- Exceptional customer service skills with the ability to handle difficult situations.
- Level of experience: Middle
100% remote.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Apply today to join our team as a Support Specialist!
Job Type: Full-time
Work Location: Remote
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