WEBBUNNY UG

We are looking for a tech–savvy problem solver to join our team.
You should have a solid foundation in programming and be eager to dive into new technologies, tools, and daily challenges. Our company operates multiple WordPress (WooCommerce) stores and is rapidly scaling, so you will play an important role in building, optimizing, and automating processes across different projects.
 

What you will do:

• Support and maintain multiple WordPress/WooCommerce stores
• Implement small programming tasks (PHP, JavaScript, HTML/CSS)
• Build and manage automation workflows (e.g. email marketing campaigns, integrations between tools, APIs)
• Explore and set up new software solutions and services for our business
• Troubleshoot technical issues across different platforms
• Work closely with the founder to execute and scale new ideas
   

What we expect:

• Strong technical mindset with a good understanding of programming (PHP, JavaScript, or similar)
• Hands-on experience with WordPress & WooCommerce
• Interest in automation tools and email marketing platforms (e.g. Klaviyo, Mailchimp, Make, Zapier)
• Ability to quickly learn and adapt to new software and processes
• Problem-solving attitude and willingness to take ownership of tasks
• Good English communication skills
   

Nice to have:

• Experience with APIs, database queries, or server management
• Familiarity with SEO, paid ads, or analytics tools
   

What we offer:

• A fast-paced environment with lots of variety in tasks
• Opportunity to grow with the company and take on more responsibility
• Remote work and flexible working hours
• Long-term collaboration with potential for personal growth

We are looking for a Customer Support Specialist to join our team at Genie. We operate several international e-commerce stores and need someone who can deliver excellent support across different channels.

Responsibilities:

• Handle customer inquiries via live chat and email
• Provide support for multiple e-commerce brands under our company
• Assist with additional e-commerce related tasks when support volume is low (no advanced technical knowledge required)

Requirements:

• Good English skills (B1/B2 level) – you should be able to understand and reply to customer requests clearly and professionally
• Basic German skills are a strong plus (some support is in German; you can also use tools like ChatGPT for translation assistance)
• Strong communication skills, customer-oriented mindset, and problem-solving attitude
• Interest in e-commerce and willingness to learn new things

We offer:

• Remote position in an international and fast-growing environment
• Variety in daily work: from customer support to broader e-commerce tasks
• Opportunities to learn and grow in the e-commerce field
• Supportive team and flexible working culture

If you are motivated to help customers and want to develop your skills in the e-commerce industry, we’d love to hear from you! 🚀