WarpJump Company
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· 76 views · 17 applications · 6d
Mobile Product Manager (WebView → Native App)
Full Remote · Countries of Europe or Ukraine · Product · 4 years of experience · Upper-IntermediateШукаємо досвідченого Mobile Product Manager, який допоможе нам вивести WebView-додаток на новий рівень: додати монетизацію (IAP), опублікувати в Google Play та App Store, провести валідацію бізнес-кейсу та запустити розробку нативного додатку. У...Шукаємо досвідченого Mobile Product Manager, який допоможе нам вивести WebView-додаток на новий рівень: додати монетизацію (IAP), опублікувати в Google Play та App Store, провести валідацію бізнес-кейсу та запустити розробку нативного додатку. У майбутньому — зібрати та очолити сильну mobile product команду.
Що потрібно буде робити:
- Розвивати наявний WebView-додаток (оптимізація, IAP)
- Вести процес публікації в сторах (Google Play, App Store), враховуючи політики платформ
- Валідувати бізнес-кейс на основі метрик, визначити KPI успіху
- Сформувати вимоги та roadmap для нативного додатку
- Побудувати команду продукту (розробка, дизайн, аналітика)
- Пріоритизувати фічі для росту монетизації та залучення (IAP, підписки, реклама)
- Проводити A/B тести, аналізувати метрики, ухвалювати data-driven рішення
Що для нас важливо:
- 3+ роки в mobile product management (бажано WebView-додатки)
- Досвід публікації додатків, роботи з App Store/Google Play політиками
- Розуміння монетизації (IAP, підписки), аналітики, retention-стратегій
- Досвід роботи з Firebase, Appsflyer або Adjust
- Англійська B2+
Буде плюсом:
- Досвід у mobile gaming, sweepstakes або casual-іграх
- Знання гейміфікації, reward-механік, маркетингової аналітики
- Розуміння API, SDK, мобільної безпеки
Перші 3 місяці — ключові цілі:
- Опублікувати додаток у сторах з IAP
- Провести валідацію бізнес-кейсу
- Запустити процес розробки нативного додатку
Ми переглянемо ваше резюме протягом 3–5 робочих днів та зв’яжемося з вами. Дякуємо за інтерес до вакансії!
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· 97 views · 13 applications · 6d
Customer Support Agent
Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · IntermediateRole Overview We are looking for a dedicated Customer Support Agent to join our team and deliver exceptional service to our clients. In this role, you will handle diverse inquiries, resolve issues efficiently, and contribute to customer satisfaction. If...Role Overview
We are looking for a dedicated Customer Support Agent to join our team and deliver exceptional service to our clients. In this role, you will handle diverse inquiries, resolve issues efficiently, and contribute to customer satisfaction. If you're passionate about helping others and thrive in a dynamic environment, we’d love to hear from you.
In this role you will:
- Manage large amount of incoming chats and emails.
- Identify and assess customers' needs to achieve satisfaction.
- Deliver accurate, valid, and complete information using the right tools and methods.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Keep detailed records of customer interactions, process customer accounts, and follow up to ensure resolution.
- Adhere to communication procedures, guidelines, and policies.
- Stay updated on product knowledge and actively participate in team meetings.
Probation Period Focus:
- Gaining in-depth knowledge of the product and its specifics.
- Demonstrating or developing skills to meet qualitative and quantitative KPIs.
- Adapting to an irregular schedule.
Key Skills and Experience:
- At least 1 year of experience in customer support or a related field.
- Strong multitasking skills and an understanding of customer support methods and approaches.
- Hands-on experience with support tools like chat applications, CRM systems, and back-office tools.
- Proficiency in English at B1+ (higher levels preferred).
It would be nice if you possess:
- Basic technical knowledge.
- Familiarity with GSuite or other tools.
- Knowledge of iGaming business principles.
Why join us:
- Competitive compensation.
- Paid sick leaves.
- Paid vacation time.
- Flexible working hours to support work-life balance.
- Remote work.
- Professional growth and development opportunities.
Join our team and contribute to the growth of our organization. We encourage you to apply if you are a proactive and dedicated professional seeking a challenging opportunity.
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· 13 views · 0 applications · 26d
Media Buyer (In-App Advertising)
Full Remote · Countries of Europe or Ukraine · Product · 2 years of experience · Upper-IntermediateRole overview: We are looking for an experienced Media Buyer to drive in-app advertising campaigns for our mobile projects. If you have a strong background in performance marketing and experience managing large budgets, let’s talk! Key...Role overview: We are looking for an experienced Media Buyer to drive in-app advertising campaigns for our mobile projects. If you have a strong background in performance marketing and experience managing large budgets, let’s talk!
Key Responsibilities:
- Acquire traffic from in-app ad networks by planning and executing ad strategies.
- Monitor and analyze campaign performance to optimize strategies and budgets, ensuring KPIs and ROI are met.
- Collaborate with the creative team to develop high-performing ad creatives and copy tailored to the target audience.
- Prepare performance reports and provide actionable insights to stakeholders.
- Conduct market research to identify new opportunities for audience targeting and campaign optimization.
Must-Have Requirements:
- 2+ years of experience in performance user acquisition (UA) for mobile projects.
- Experience working with analytics & attribution systems: Appsflyer, Adjust, Google Analytics, Firebase.
- Proven experience with various SDK networks: IronSource, Unity, Mintegral, DSP Liftoff, Moloco.
- Hands-on experience managing six-figure monthly budgets for Android & iOS in-app campaigns.
- Experience working with Tier 1 geos (USA, UK, Canada, Australia, etc.).
- Upper-Intermediate English (B2) – strong communication skills are a must.
- Deep knowledge of Appsflyer.
Would Be a Plus:
- Experience with budget allocation and forecasting ($300,000+ monthly).
- Experience with IronSource, Unity, Liftoff, and other major in-app ad networks.
- Familiarity with CPA, ROAS-based campaigns and campaign type diversification to maximize UA goals.
- Established relationships with publishers and marketing partners in the mobile gaming industry.
- Ability to collaborate with the creative team to produce high-performing ad assets.
Challenges During the Probation Period:
- Launch and scale in-app campaigns to $100,000+ monthly ad spend while maintaining target KPIs.
Why Join Us?
- Competitive salary.
- Paid sick leave.
- Paid vacation.
- Flexible working hours to support work-life balance.
- Remote work.
- No bureaucracy.
- Opportunities for professional growth and development.
Join our team and contribute to the growth of our organization. We encourage you to apply if you are a proactive and goal-oriented professional looking for new opportunities.
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