VX TELECOM GROUP
Established by VoIP pioneers, VX Telecom provides a portfolio of communication solutions, delivering quality voice and messaging products through direct terminations.
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1st Line Support Engineer
Full Remote Β· Ukraine Β· Product Β· 1 year of experience Β· English - C11st Line Support Engineer (Telecom) β Remote / Office VX Telecom is looking for a Junior / 1st Line Support Engineer. We are open to candidates without prior telecom experience β training is provided. Responsibilities: β’ Work with trouble tickets and live...1st Line Support Engineer (Telecom) β Remote / Office
VX Telecom is looking for a Junior / 1st Line Support Engineer.
We are open to candidates without prior telecom experience β training is provided.Responsibilities:
β’ Work with trouble tickets and live chat with partners
β’ Monitor company systems and network performance
β’ Escalate incidents to senior engineers when neededWe offer:
β’ Remote work with the option to work from the office
β’ Shift schedule: 2/2 (including night shifts)
β’ Medical insurance after probation period
β’ Onboarding, mentoring, and training
β’ Career growth opportunities in telecom and ITWe are looking for:
More
β’ Motivation to learn and grow in telecom / tech
β’ Responsibility and attention to detail
β’ Basic technical understanding is a plus, but not required