Voicespin

Voicespin

Joined in 2019
29% answers

VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From VoIP call center software, AI predictive dialing, and AI speech analytics to omnichannel text messaging, AI chatbots, and AI voice bots – VoiceSpin’s solutions are designed for both sales and customer support teams, enabling them to manage inbound and outbound communications with prospects and customers across multiple channels, deliver excellent customer experiences, and drive better sales conversions.

 

VoiceSpin integrates with 50+ leading CRM systems and business apps, including Zoho, Salesforce, HubSpot, Pipedrive, and Zendesk, and offers custom integration options to meet your specific business needs.

 

 

The company develops solutions for B2B Sales and Support Contact Centers. Voice and chat communications are a priority.

  • · 33 views · 14 applications · 1d

    AI/ML Engineer

    Full Remote · Worldwide · Product · 3 years of experience · English - B2
    VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From...

    VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for

    SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing,

    education, insurance, finance, real estate, and more.

    From VoIP call center software, AI predictive dialing, and AI speech analytics to omnichannel

    text messaging, AI chatbots, and AI voice bots – VoiceSpin’s solutions are designed for both

    sales and customer support teams, enabling them to manage inbound and outbound

    communications with prospects and customers across multiple channels, deliver excellent

    customer experiences, and drive better sales conversions.

     

    Requirements:

    Commercial experience with Python, especially for data processing and AI/ML tasks.

    REST API development – design and implement APIs is a must have.

    Familiarity with AI/ML frameworks – e.g., TensorFlow, PyTorch, OpenAI, Anthropic, etc

    Interest in building AI-driven features or products.

    Basic knowledge of Docker and Kubernetes, helm charts

    Version control – Git/GitHub/GitLab experience.

    Good problem-solving skills – able to work independently and in a team.

    Strong understanding of Linux systems – comfortable working in terminal/shell environments,

    including troubleshooting issues and understanding service logs.

    Cloud platform experience with at least one major provider – GCP , AWS, or OCI – and

    understanding of cloud-native architectures.

     

    Nice to have:

    Commercial experience with Go (Golang) – ability to build efficient backend services/ or the desire to learn this language.

     

     

    Responsibilities:

    Develop backend services using Go and Python for applications.

    Design, build, and maintain RESTful APIs to interface with AI/ML services and other

    components of the existing infrastructure.

    Ensure system scalability and reliability in both development and production environments.

    Optimize applications for speed and efficiency, focusing on resource management and handling

    large datasets.

     

    What we offer:

    Full-time, long-term position.

    Cooperation with international clients and colleagues.

    Paid vacations and sick leave.

    Remote work.

    English classes.

    More
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