VEN Commerce Ltd

VEN Commerce Ltd. is an international product and technology company founded in 2012. We are a fully remote team working across Ukraine, Europe, Israel, the USA, and other locations.

Balto Health is a growing U.S. healthcare and telehealth product that helps patients access medications, navigate insurance, receive lab-testing guidance, and get personalized care online.

We’re looking for a Social Media & Influencer Marketing Manager to take full ownership of our organic social channels, community building, and creator partnerships for this healthcare product.

This is a hands-on role for someone who can both shape the strategy and execute it - from content planning, scriptwriting, and community management to creator outreach, campaign analytics, and optimization.

Key Responsibilities

• Develop and implement the SMM strategy for the US market.
• Build content calendars and publish across TikTok, Instagram, YouTube, Facebook, and other social media channels.
• Write engaging posts, captions, stories, short-form content for social media and content for our upcoming podcast in English.
• Work with influencers, creators and communities. Coordinate deliverables and manage campaign rollouts. 
• Write clear briefs for designers and video editors to get content produced.
• Track metrics (engagement, conversions, ROI) and tweak strategy based on performance data.    
• Analyze results and suggest improvements. 

Requirements

• 2+ years of hands-on experience managing organic social media and influencer campaigns.
• English proficiency at a strong B2 level or higher, both written and spoken.
• Strong copywriting and editing skills, with the ability to make complex information clear, credible, and engaging. 
• Strong familiarity with TikTok, Instagram, YouTube, and Facebook formats.
• Understanding of social media analytics and performance metrics.
• Ability to manage creators, meet content deadlines, and work effectively with design teams. 
• Ability to work independently and manage multiple priorities in a fast-moving startup environment. 

Nice to Have

• Experience in healthcare, telehealth, insurance, pharmaceuticals, or another related industry.  

   

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Health insurance.
• Work Schedule: 8 hours per day, 5 days a week.

Requirements for a Candidate:

• 4+ years of product management experience, including hands-on experience with mobile apps for iOS and/or Android.
• Proven experience owning the full product lifecycle, from discovery and roadmap development through backlog prioritization, delivery, launch, measurement, and optimization.
• Strong product discovery skills, including customer interviews, market research, competitor analysis, and hypothesis validation.
• Ability to translate business goals and user needs into clear product requirements, use cases, user stories, acceptance criteria, and priorities.
• Data-driven mindset with the ability to define and track product KPIs, analyze funnels, cohorts, retention, conversion, churn, LTV, CAC, and revenue impact.
• Experience with A/B testing, product experiments, and decision-making based on metrics.
• Solid knowledge of stakeholder management and risk management.
• Good understanding of unit economics.
• Excellent verbal and written communication skills.

• English at Upper-Intermediate (B2+) level or higher, both written and spoken, for collaboration with international teams and stakeholders.

   

Bonus Points:

• Experience with the US commercial or residential real estate/rental market.
• Experience with BPMN or process modeling tools.
• Experience using AI tools for research, analysis, prototyping, or workflow automation.
• Experience with IoT products.
• Experience navigating corporate environments and collaborating across multiple teams and stakeholder groups.

• Experience with payment flows or payment-processing integrations.

   

What will you do: 

• Lead product discovery and validate customer needs, problems, and opportunities.
• Help shape product strategy, roadmap development, and quarterly planning.
• Define and monitor product KPIs, using data to evaluate outcomes and guide decisions.
• Manage and prioritize the product backlog based on customer value, business impact, risks, and dependencies.
• Translate product opportunities into clear requirements and collaborate with cross-functional teams throughout delivery.
• Partner with Customer Service and other stakeholders to gather feedback and turn it into product improvements.
• Communicate product priorities, decisions, trade-offs, and results to relevant stakeholders.

What we offer:

• Competitive compensation based on experience and skills.
• Flexible schedule.
• Remote work. 
• Paid vacation of 20 working days per year. 
• Medical insurance if you live in Ukraine.
• Opportunity to work with a broad technology ecosystem across mobile and web products.

• Visiting conferences, workshops, webinars, trainings. 

   

About Us:

At VEN Commerce Ltd., we are committed to innovation, collaboration, and a customer-first mindset. Our vision and mission drive us to deliver outstanding products and services, and we seek a Product Manager who can integrate these values into their work and contribute to our growth. 

You'll join a project serving B2B and B2C users across the US commercial and residential real estate and rental market. The product suite includes mobile apps and web portals that support essential day-to-day user activities, making reliability, usability, and consistent quality critical. As Product Manager, you'll improve existing products while helping shape the next-generation platform, turning market needs into products people can rely on. 

About VEN Commerce Ltd.

VEN Commerce Ltd. is an international product and technology company founded in 2012. We are a fully remote team working across Ukraine, Europe, Israel, the USA, and other locations.

Talisa is an established global e-commerce brand in personalized jewelry, serving international customers and continuously developing its digital, marketing, and operational capabilities.

Balto Health is a growing U.S. healthcare / telehealth product that helps patients access medications, insurance support, lab testing, and personalized care through an online process.

U.S.-based technology projects include selected engineering projects for external clients, including a major U.S. real estate company. Some project details are confidential and cannot be disclosed publicly.

We are growing and want to strengthen our HR function for one of our product / technology directions.

Job Overview

We are looking for a proactive and structured HR Manager who can take ownership of recruitment, support managers and employees, and help improve HR processes in a remote international team.

The role will focus mainly on one of our product / technology projects, with close cooperation with hiring managers, finance, and company leadership. We need a person who brings structure, clear communication, and practical improvements to HR and recruitment processes.

Location and Cooperation Format

The role is fully remote. We are especially interested in Ukrainian HR professionals who understand the Ukrainian IT market and contractor / FOP cooperation model. Candidates based outside Ukraine, especially in the EU, the U.S., or other stable locations, are welcome.

Cooperation format: official contract / contractor format, depending on the candidate’s location and legal setup.

Key Responsibilities

Recruitment

• Manage full-cycle recruitment for IT, product, operational, and business roles.
• Work with hiring managers to clarify requirements, candidate profiles, salary ranges, and hiring priorities.
• Prepare job descriptions, source candidates through relevant job boards and online platforms, including international channels, and build candidate pipelines.
• Conduct screening interviews and assess candidates by experience, motivation, communication style, ownership, and cultural fit.
• Provide regular recruitment updates, including pipeline status, risks, bottlenecks, next steps, market feedback, and salary expectations.

HR Processes

• Support onboarding, adaptation, probation period follow-up, feedback collection, and offboarding.
• Support performance review cycles together with managers.
• Help improve employee lifecycle processes: onboarding, probation, feedback, development, retention, and offboarding.
• Act as a reliable HR contact point for employees and managers.

Employee Welfare & Company Well-being

• Support employee welfare initiatives that help people stay engaged, informed, and connected in a remote environment.
• Help the company maintain a healthy, transparent, and practical communication culture across teams and projects.
• Support internal communication, engagement activities, and team initiatives when needed.

HR Operations & Documentation

• Help structure and improve HR processes, policies, guidelines, and internal instructions.
• Maintain HR documentation in Confluence or similar tools and track HR/recruitment tasks in Jira.

• Support implementation or improvement of HR systems and automation where needed.

   

Requirements

• 3+ years of experience in HR, HR Manager, People Partner, HR Generalist, Recruitment Partner, or a similar role.
• Experience in full-cycle recruitment, preferably in IT, product, SaaS, e-commerce, or technology companies.
• Experience working directly with hiring managers and sourcing candidates through job boards and online platforms.
• Understanding of the Ukrainian IT market and contractor / FOP cooperation model.
• Experience working with remote or distributed teams.
• Good understanding of core HR processes: onboarding, probation, performance reviews, employee support, documentation, and offboarding.
• Experience with Jira and Confluence or similar documentation/knowledge base tools.
• Ability to write clear process descriptions, policies, instructions, and internal guidelines.
• Upper-Intermediate or higher English level, both written and spoken.

• Strong ownership mindset, structured communication, and ability to work independently without constant supervision.

   

Nice to Have

• Experience with PeopleForce.io or similar HRIS systems.
• Experience building HR processes from scratch or improving existing processes.
• Experience recruiting DevOps, QA, developers, product, support, or operations roles.
• Experience sourcing Ukrainian professionals outside Ukraine.
• Experience preparing HR analytics, recruitment reports, salary benchmarks, or mentoring recruiters / HR assistants.

What We Are Looking For

We are looking for someone who takes responsibility for the result, not only for completing separate HR tasks. You may be a good fit if you like building structured processes, can bring solutions, are comfortable working with managers, can explain market reality using data, and value clear ownership, regular updates, and practical communication.

What We Offer

• Fully remote work and long-term cooperation with an international product and technology company.
• Opportunity to work with interesting business directions: e-commerce, healthcare / telehealth, and U.S.-based technology projects.
• Direct cooperation with hiring managers and decision-makers.
• Opportunity to improve HR and recruitment processes, not only maintain existing ones.
• Official contract and stable payments according to contract terms.
• 20 paid vacation days and 5 paid sick days per year.
• Practical, business-oriented environment where ownership, structure, and clear communication are valued.