VEN Commerce Ltd

At VEN, we help brands grow by putting the customer first and email plays a key role in that mission. We’re hiring a Junior Email Marketing Manager to shape thoughtful, high-performing lifecycle communication, turning real data and creativity into campaigns and automations that build trust, retention, and long-term value.

Role Overview

As an Email Marketing Manager, you will own and evolve our email and SMS marketing strategy. You’ll blend creativity and analytics to nurture meaningful relationships with customers at every stage of the lifecycle. 

You’ll be responsible for building and optimizing campaigns and automations, analyzing performance, and continuously testing new ideas to improve results. Over time, you’ll be encouraged to take greater ownership of projects and strategy.

What You’ll Do:

• Grow subscriber lists, maintain list hygiene and strong sender reputation.
• Drive user retention through Email and SMS channels
• Build and manage audience segments based on user behavior and lifecycle stage
• Plan, create, and manage Email and SMS campaigns/automated flows. Write compelling copies and collaborate with designers on visuals and layouts
• Monitor the performance closely, analyze results, outline next steps
• Develop hypotheses and run A/B tests (subject lines, CTAs, incentives, etc.)
• Bring fresh ideas and improvements that help push performance forward

What We’re Looking For:

Required Experience & Skills

• 1+ year of hands-on experience in email marketing
• Experience working with ESPs such as Klaviyo, Mailchimp, or similar platforms
• Strong copywriting skills with a customer-first mindset
• Solid understanding of email deliverability best practices and compliance (understanding of CAN-SPAM, GDPR, CCPA)
• Results-driven mindset with the knack for analyzing data, forecasting outcomes, and proposing testable hypotheses
• Basic knowledge of HTML/CSS
• Proficiency in English (B2 / Upper-Intermediate or higher), written and spoken
• Strong time-management skills and ability to handle multiple projects

Preferred / Nice to Have

• Experience working with Magento
• Background in e-commerce
• Healthcare industry experience (strong advantage)

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Health insurance.
• Work Schedule: 8 hours per day, 5 days a week.

Ven Commerce Ltd. is an international company with offices in the USA, Israel, and Ukraine. We provide a complex solution for E-commerce businesses. The main goal is to allow consumer brands and retailers to maximize the potential of their online channels. Our clients are successful retailers, who work in the USA, Canada, Europe, and other countries.

As we expand our team, we are looking for a Senior Google Ads Specialist/User Acquisition Specialist (Google Ads).

Your Key Responsibilities Will Be:

• Develop and manage online campaigns in Google Ads on Tier-1 Markets (US, UK, DE, etc).  Knowledge of other platforms (Meta and TT) will be a plus.
• Experience with analytical tools: Google Analytics, Piwik, Tableau, or similar systems for data collection and analysis.
• Autonomy and a strong ability to proactively generate impactful solutions.
• Collaborate with our marketing team in designing creative campaigns.
• Monitor and report on key performance indicators (KPIs).

Skills & Qualifications requirements:

• You have 2 - 5 years of experience in performance marketing (Google Ads), preferably at B2C.
• Experience with the US market is highly preferred.
• Deep understanding of advertising metrics such as ROI, ROAS, LTV, CTR, CPC, CPM, CPA, and the ability to apply them in work.
• Experience working with Tier 1 markets and big budgets.
• Proficiency in English — B2 or higher level.
• Excellent communication skills, with the ability to effectively communicate ideas, feedback, and instructions to team members, stakeholders, and cross-functional teams.
• A strategic thinker with a passion for innovation, and the ability to turn complex ideas into simple, actionable plans.
• We welcome candidates who combine strategic thinking with attention to detail, and a flair for creativity.

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Health insurance.
• Work Schedule: 8 hours per day, 5 days a week.

We’re on the hunt for a dedicated Campaign Manager boasting a minimum of one year’s experience with Meta ads. Your key role will be to design, implement, and optimize growth-oriented online marketing campaigns.
Key Responsibilities:

• Develop and manage online campaigns in Meta, TT, track performance, and oversee budget management.
• Collaborate with our marketing team in designing creative campaigns.
• Monitor and report on key performance indicators (KPIs).
• Keep abreast of industry trends, competitor strategies and market changes.

Skills & Qualifications requirements:

• Minimum one year’s experience managing Facebook Ads, TT campaigns.
• Proficiency in English, both written and verbal communication.
• Additional experience in platforms such as Google, TikTok, X, etc is a plus.
• We welcome candidates who combine strategic thinking with attention to detail, and a flair for creativity.

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Health insurance.
• Work Schedule: 8 hours per day, 5 days a week.

We are seeking a proficient English-speaking Call Centre representative (incoming and outgoing lines) to join our team! Your main mission will be helping customers solve their issues while ensuring a high level of service and satisfaction.

Key Responsibilities:

• Engage with customers through inbound and outbound calls, and emails
• Answer questions about products and services, primarily within the jewellery sector
• Assist with technical, financial, and general support issues
• Escalate complex cases to other departments and keep customers informed
• Report website errors or issues

What we expect:

• Proficiency in English (C1 level) – both verbal and written communication
• 1 year of experience in a similar position
• Positive, empathetic, and professional attitude toward customers
• Strong analytical and problem-solving skills

Skills:

• Attention to detail and thoroughness
• Excellent communication skills
• High level of self-organisation
• Confidence, enthusiasm, and the ability to manage workload effectively
• Strong work ethic
• Quick adaptation to changes in a dynamic business environment
• Capability to work independently and as part of a team
• Proficiency in handling large volumes of information

Will be a plus: 

• Prior experience with Zendesk and Magento
• Knowledge of other foreign languages (Dutch, German, French, Italian, Spanish)
• Possession of a personal laptop if residing abroad

Work conditions:

• Remote work
• No night shifts
• Work schedule: 16:00-01:00 (Kyiv time) / 9:00-18:00 (New York time)
• 8-hour workday
• Shift schedule: 4 working days per week. Sunday - fixed weekend
• Approximately 16-19 working days per month

We offer:

• Competitive salary
• Health insurance after 6 months in the company (if you are in Ukraine)
• English Speaking Club
• Quality training, onboarding into the team, and curator support
• External seminars and training for professional development
• Team-building events in Ukraine
• Cosy office in Kyiv, which you can visit in case of power outages
• Paid vacations (including sick leave)
• Corporate psychological program 

Why us?

We create a modern environment where knowledge, teamwork and openness are valued. If you enjoy helping people and want to grow with the company, we would love to have you on our team!

📩 Send your CV with your expected salary and level of English and German proficiency.

We will contact candidates who pass to the next stage of selection.

VEN Commerce Ltd is seeking a professional Mobile QA Engineer to ensure the quality and reliability of our high-performance Native Mobile Applications (iOS & Android). We are looking for an analytical, detail-oriented individual who thrives in a dynamic environment and is eager to contribute to the continuous improvement of complex mobile solutions.

Requirements:

Core QA Competencies

• Methodology & Process: Comprehensive knowledge of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Deep understanding of Agile/Scrum frameworks and the QA role within the development process.
• Documentation: Expert ability to create and maintain high-quality artifacts, including Test Plans, Checklists, Test Cases, and Bug Reports.

• Requirements Analysis: Strong ability to analyze product requirements for clarity, completeness, and testability.

   

Technical Skills

• Mobile Experience: 2+ years of professional experience specifically in mobile application testing.
• Native App Expertise: Comprehensive knowledge of iOS and Android platforms, including platform-specific UI/UX guidelines, system behaviors, and application lifecycles.
• Technical Diagnostics: Proficiency in log analysis and debugging using Android Studio (Logcat) and Xcode (Console/Instruments).
• Network Analysis: Expert use of traffic inspection tools such as Charles Proxy or Fiddler to validate API integrations and simulate various network conditions.

• Database Management: Solid proficiency in SQL (MySQL) for data verification and backend testing.

   

AI & Productivity Tools

• AI Literacy: Proficiency in using Gemini/GPT and AI Copilots to optimize test documentation and accelerate routine tasks.

Prompt Engineering: Ability to design effective prompts for generating comprehensive test scenarios and edge cases.

Preferred Qualifications (Would be a plus)

• Automation testing: Approximately 0.5+ years of experience (or significant hands-on project work) in mobile test automation.
• Tech Stack: Familiarity with JavaScript / TypeScript and the WebdriverIO + Appium framework.
• Version Control: Understanding of Git and basic Linux command-line operations.

• Native Locators: Knowledge of efficient locator strategies specifically for native mobile components.

   

Key Responsibilities

• Quality Assurance:  Executing comprehensive manual testing for new features and full regression cycles on native iOS and Android builds, ensuring high product stability and release readiness.
• Technical Analysis:  Analyzing system logs, crash reports, and application behavior to identify root causes of platform-specific issues and verify fixes.
• Documentation: Creating, maintaining, and improving high-quality test documentation (test plans, checklists, test cases, reports), leveraging AI tools to optimize documentation workflows.
• Testing Strategy & Coverage: Contributing to the development of effective testing strategies, test coverage approaches, and structured locator conventions for native mobile components.

• Cross-functional Collaboration: Working closely with Developers, Product Managers, and other stakeholders to clarify requirements, assess risks, and ensure releases meet defined quality standards.

   

Personal Growth & Culture:

• No boring routine: No boredom here! We constantly have new tasks that are not always easy, but that’s what makes the work interesting and allows for professional growth. We welcome an intellectual approach to testing.
• Learning Path: We have a well-defined personal development plan for everyone. We invest in your growth and help you master the latest tools.
• Regular Reviews: Constant feedback and regular reviews of your work so you always understand your progress and see clear growth points.
• Dynamics: Tasks and projects are constantly changing, allowing you to stay sharp and work with the most modern stack.

Ven Commerce Ltd. is an international company with offices in the USA, Israel, and Ukraine. We provide a complex solution for E-commerce businesses. The main goal is to allow consumer brands and retailers to maximize the potential of their online channels. Our clients are successful retailers, who work in the USA, Canada, Europe, and other countries.

As we expand our team, we are looking for a Senior Google Ads Specialist/User Acquisition Specialist (Google Ads).

Your Key Responsibilities Will Be:

• Develop and manage online campaigns in Google Ads on Tier-1 Markets (US, UK, DE, etc).  Knowledge of other platforms (Meta and TT) will be a plus.
• Experience with analytical tools: Google Analytics, Piwik, Tableau, or similar systems for data collection and analysis.
• Autonomy and a strong ability to proactively generate impactful solutions.
• Collaborate with our marketing team in designing creative campaigns.
• Monitor and report on key performance indicators (KPIs).

Skills & Qualifications requirements:

• You have 2 - 5 years of experience in performance marketing (Google Ads), preferably at B2C.
• Experience with the US market is highly preferred.
• Deep understanding of advertising metrics such as ROI, ROAS, LTV, CTR, CPC, CPM, CPA, and the ability to apply them in work.
• Experience working with Tier 1 markets and big budgets.
• Proficiency in English — B2 or higher level.
• Excellent communication skills, with the ability to effectively communicate ideas, feedback, and instructions to team members, stakeholders, and cross-functional teams.
• A strategic thinker with a passion for innovation, and the ability to turn complex ideas into simple, actionable plans.
• We welcome candidates who combine strategic thinking with attention to detail, and a flair for creativity.

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Health insurance.
• Work Schedule: 8 hours per day, 5 days a week.

At VEN, we help brands grow by putting the customer first and email plays a key role in that mission. We’re hiring a Junior Email Marketing Manager to shape thoughtful, high-performing lifecycle communication, turning real data and creativity into campaigns and automations that build trust, retention, and long-term value.

Role Overview

As an Email Marketing Manager, you will own and evolve our email and SMS marketing strategy. You’ll blend creativity and analytics to nurture meaningful relationships with customers at every stage of the lifecycle. 

You’ll be responsible for building and optimizing campaigns and automations, analyzing performance, and continuously testing new ideas to improve results. Over time, you’ll be encouraged to take greater ownership of projects and strategy.

What You’ll Do:

• Grow subscriber lists, maintain list hygiene and strong sender reputation.
• Drive user retention through Email and SMS channels
• Build and manage audience segments based on user behavior and lifecycle stage
• Plan, create, and manage Email and SMS campaigns/automated flows. Write compelling copies and collaborate with designers on visuals and layouts
• Monitor the performance closely, analyze results, outline next steps
• Develop hypotheses and run A/B tests (subject lines, CTAs, incentives, etc.)
• Bring fresh ideas and improvements that help push performance forward

What We’re Looking For:

Required Experience & Skills

• 1+ year of hands-on experience in email marketing
• Experience working with ESPs such as Klaviyo, Mailchimp, or similar platforms
• Strong copywriting skills with a customer-first mindset
• Solid understanding of email deliverability best practices and compliance (understanding of CAN-SPAM, GDPR, CCPA)
• Results-driven mindset with the knack for analyzing data, forecasting outcomes, and proposing testable hypotheses
• Basic knowledge of HTML/CSS
• Proficiency in English (B2 / Upper-Intermediate or higher), written and spoken
• Strong time-management skills and ability to handle multiple projects

Preferred / Nice to Have

• Experience working with Magento
• Background in e-commerce
• Healthcare industry experience (strong advantage)

We are offering:

• Competitive compensation based on experience and skills.
• Remote work.
• Paid vacation of 20 working days per year.
• Health insurance.
• Work Schedule: 8 hours per day, 5 days a week.

We are looking for a focused Middle or Senior DevOps Engineer to join our team. We are currently managing a dual infrastructure environment that includes both microservices and modular monolith architectures.

Your primary focus will be ensuring the stability of our current production engine while simultaneously preparing and configuring the infrastructure for our new system. This role is about maintaining high operational standards, ensuring everything is "trackable", and taking full ownership of our security maintenance and monitoring ecosystems. We value steady execution and a proactive approach to reducing manual work.

Key responsibilities

• Infrastructure Management:
  • Provision and configure the production and staging environments.
  • Manage and support the existing production infrastructure to ensure consistent performance.
• Security Ownership:
  • Take full responsibility for the security lifecycle across all environments.
  • Manage and execute regular security updates, OS patching, and system hardening.
  • Implement and manage API security measures, ensuring robust protection against API-specific vulnerabilities and DDoS attacks.
  • Oversee the overall security posture to ensure our infrastructure remains protected and compliant.
• Observability & Monitoring:
  • Lead the transition and setup of our monitoring stack using BetterStack.
  • Configure alerts and health checks to maintain high visibility into the health of both architectures.
  • Regularly review of monitoring tickets as well as escalate of outstanding issues to development team.
• Automation & Efficiency:
  • Identify repetitive manual processes and eliminate them through automation (Bash/Python, CloudFormation).
  • Maintain and optimize the CI/CD build processes for mobile applications (specifically iOS and Android) to ensure reliable app delivery.
  • Ensure all infrastructure changes are documented, reproducible, and cost-efficient.
• Inter-team Collaboration:
  • Support the development teams with infrastructure needs and deployment workflows.
  • Escalation of outstanding monitoring alarms to development teams
  • Co-working with dev team leads to implement complex changes

  • Prioritizing planned tasks vs. monitoring tickets (backlog management)

     

Requirements

• Experience: 4-6+ years in DevOps/SRE (Strong Middle/Senior).
• AWS Expertise: Practical knowledge of VPC, RDS (Postgres), and compute services (ECS/Beanstalk).
• Tools: Proficiency with Docker, Git, and CloudFormation.
• Automation: Strong scripting skills (Bash/Python) to reduce manual work.
• Security: A broad understanding of infrastructure security, with a specific focus on API security.
• Operational Discipline: A drive to keep environments clean, documented, and reliable.
• AI-Assisted Engineering: Experience using AI tools (GitHub Copilot, LLMs) to accelerate scripting, IaC development, and documentation.
• Proactivity: High energy and a "self-starter" mindset - you don't wait for a Jira ticket to fix a visible infrastructure bottleneck.
• Strong communication skills
• Language: Upper-Intermediate English & Ukrainian.

Technical Stack

• Cloud & IaC: AWS (EC2, VPC, Elastic Beanstalk, ECS, ECR, Lambda, S3, CloudFront), CloudFormation, Docker
• Main Platforms: TypeScript, JavaScript, React Native (iOS and Android apps), NestJS, ReactJS.
• Databases: RDS (Postgres), ElastiCache (Redis), MongoDB
• Observability: BetterStack, AWS CloudWatch, Route53 health checks
• Process: GitHub, GitHub Actions (including mobile CI/CD), JIRA/Confluence.

What We Offer

• 100% Remote: Full flexibility within Ukraine or the EU.
• Ownership: Direct influence on the observability and security standards of the project.
• Direct Access: transparent team collaboration
• Stability: Competitive salary with long-term growth potential.

We are looking for an energetic and meticulous Manual QA Engineer to join the VEN Commerce team. Our projects involve complex e-commerce solutions built on Magento (2.x), including custom themes, extensions, and deep integrations with payment systems.

We value proactivity: we need someone who will deeply understand the business logic, put the customer experience first, and truly care about the quality of the final product.

Requirements:

Soft Skills & Personality:

• Energy & Proactivity: You don’t wait for instructions; you actively look for weak spots in the product and propose improvements.
• Customer-Centric Mindset: You understand that behind every bug is a real user, and their comfort is our top priority.
• Communication: Ability to clearly explain a complex bug to a developer and justify your position.
• Analytical Mindset: Ability to analyze requirements and foresee potential risks before development even begins.

Technical Skills (Core):

• Experience: 2+ years of commercial experience in manual Web testing.
• E-commerce Knowledge: Solid understanding of the order lifecycle, shopping cart logic, checkout flows, and payment methods.
• Web Fundamentals: Proficiency in HTML/CSS and experience in Responsive Design testing.
• DevTools & Proxy: Master of Chrome DevTools, experience with logs and traffic inspection tools (Charles Proxy, Fiddler).
• Databases: Knowledge of SQL (MySQL) at the level of writing queries for data verification.
• Documentation: Experience creating and maintaining high-quality test documentation (test cases, bug reports, check-lists).
• English: Intermediate level or higher.

AI Skills:

• Prompt Engineering: Ability to use Gemini/GPT to speed up the creation of test cases and generate test data.
• AI Literacy: Understanding the capabilities and limitations of AI systems (validating responses for logical errors).

Will be a plus (Bonus Points):

• Automation Experience: Experience with Playwright or Katalon Studio (not just running scripts, but actively participating in creating new tests).
• Hands-on experience with the Magento 2 platform.
• Understanding of GitFlow and basic Linux environment skills.

Key Responsibilities:

• Manual Testing: Testing front-end and back-end of websites, new themes, and Magento extensions with a focus on end-user experience.
• Business Logic: Deep testing of business logic, requirements, and complex client scenarios.
• Quality Control: Ensuring quality at all stages of development—from requirements analysis to release.
• AI Implementation: Using AI tools to automate routine documentation tasks.
• Automation Support: Participating in automation processes (depending on your experience and desire to grow).

Personal Growth & Culture:

• No boring routine: We always have new and non-standard tasks that require an intellectual approach.
• Learning Path: We have individual development plans. We will support your desire to grow into automation (Playwright/Katalon).
• Regular Reviews: Constant feedback and regular performance reviews to ensure clear career growth.
• Dynamics: Work with a modern stack in a fast-paced environment where every voice matters.

What are we using:

• Main Platform: Magento (2.x).
• Ecosystem: Yii2, AWS Lambda, Node.js, Python (for microservices).
• Tools & Workflow: Jira, Confluence, GitHub, GitFlow, SCRUM.
• Engineering Culture: Code review, automated deployments, unit-tests, static code analysis tools.
• Infrastructure: Amazon Web Services (AWS), Linux, Docker, Composer.
• Testing Tools: Katalon Studio, Playwright, MySQL.

What we offer:

• Competitive compensation based on your skills and experience.
• Flexible schedule and remote work options.
• Medical insurance.
• 20 working days of paid vacation per year.
• Coverage for conferences, workshops, and professional training.

Ven Commerce Ltd is an international company with offices in the USA, Israel, and Ukraine (Kyiv). We create comprehensive e-commerce solutions and help brands and retailers unlock the full potential of their online channels.

Our clients are successful retailers operating in the USA, Canada, Europe, and other countries.

As we expand our team, we are looking for a Customer Support Specialist – someone who enjoys helping customers, solving issues quickly, and maintaining high standards of service.

What you’ll do:

• Communicate with customers via email, calls, and social media.
• Respond to inquiries about our products (mainly jewelry; potential transition to medical products in the future).
• Resolve customer issues and complaints quickly.
• Forward important requests to relevant teams to improve technical and financial processes.
• Serve as the primary liaison between customers and internal teams.

What we offer:

• Remote work with a flexible schedule.
• 5 working days per week, 2 floating days off.
• Convenient shifts: 10:00–19:00 or 15:00–24:00 Kyiv time.
• Competitive salary.
• Friendly team and support from the team lead.
• Opportunities for career growth and learning.
• Health insurance (for employees in Ukraine) and work equipment (laptop).
• English-speaking club, seminars, and professional development training.
• 25 paid vacation days (including sick leave).
• Team-building events and corporate activities in Ukraine.
• Cozy office space available in case of power outages.
• Corporate psychological support program.

What we expect:

• Fluent English (C1) – both written and spoken.
• Positive, empathetic, and professional attitude toward customers.
• Analytical skills, attention to detail, and problem-solving ability.
• Ability to handle large volumes of information.
• Minimum 1 year of experience in a similar role.
• Experience with Zendesk, JIRA, and Magento is a plus.

Do you want to work in a modern and friendly environment where your knowledge and communication skills are valued?
Join our team! Send your resume with your expected salary and English level. We look forward to meeting you!