Trueplay

Trueplay is a Loyalty Booster Suite that enables iGaming brands to build lasting customer relationships based on trust and mutual benefit. It features three programs that ensure player interactions with gambling platforms are exciting right from the start.

We offer solutions on three epic levels:

• Acquisition and engagement — CopyStake introduces users to an iGaming website, allowing them to bet alongside their favorite streamers.
• Retention — the Play to Earn and Hold to Earn loyalty programs keep player engagement high by guaranteeing rakeback and distributing a share of the platform’s revenue.
• Brand equity — the tokenization of loyalty points helps transform users’ affinity for a brand into a personal interest in its financial success. In Trueplay’s take on Web3 loyalty, players feel like casino stakeholders.

More than 20 iGaming brands from 18 markets are fostering player loyalty with Trueplay. 

Our internal team is currently looking for a skilled Senior ML Engineer.

It is important for us that you have:

• 5+ years of professional experience in software engineering/ML engineering
• Strong programming skills in Python (pandas, NumPy, scikit-learn, PyTorch, TensorFlow)
• Solid experience with cloud platforms (AWS/GCP/Azure) and containerization (Docker, Kubernetes)
• Hands-on experience with MLOps tools (MLflow, Kubeflow, Airflow, SageMaker, Vertex AI, etc.)
• Knowledge of data engineering (ETL pipelines, streaming data, batch processing)
• Strong background in algorithms, data structures, and distributed computing
• Experience deploying and monitoring ML models at scale
• Excellent problem-solving and communication skills

You will be responsible for:

• Designing, implementing, and optimizing end-to-end ML pipelines (data preprocessing, model training, deployment, monitoring)
• Collaborating with data scientists to move ML models from research to production
• Ensuring scalability, reliability, and performance of ML services in production environments
• Developing tools for experiment tracking, model versioning, and reproducibility
• Working with big data platforms (Spark, Hadoop, Snowflake, Redshift, etc.)
• Implementing MLOps best practices (CI/CD for ML, monitoring, automated retraining)
• Conducting code reviews, mentoring junior engineers, and leading technical discussions

We offer:

• Remote work
• Two meeting hubs in Warsaw, Poland, and Kyiv, Ukraine
• Flexible working hours
• Compensation that includes coverage for 20 days to recharge and unwind
• Additional support covering 14 days for health-related matters when needed
• Support in professional growth during the initial months, with guidance from experienced team members
• Engaging corporate events and activities
• Competitive financial compensation

Trueplay is a Loyalty Booster Suite that enables iGaming brands to build lasting customer relationships based on trust and mutual benefit. It features three programs that ensure player interactions with gambling platforms are exciting right from the start.

We offer solutions on three epic levels:

• Acquisition and engagement — CopyStake introduces users to an iGaming website, allowing them to bet alongside their favorite streamers.
• Retention — the Play to Earn and Hold to Earn loyalty programs keep player engagement high by guaranteeing rakeback and distributing a share of the platform’s revenue.
• Brand equity — the tokenization of loyalty points helps transform users’ affinity for a brand into a personal interest in its financial success. In Trueplay’s take on Web3 loyalty, players feel like casino stakeholders.

More than 20 iGaming brands from 18 markets are fostering player loyalty with Trueplay. 

We are looking for an experienced Data Analyst with a strong background in data analytics, reporting, and visualization to join our team. In this role, the Data Analyst will be responsible for analyzing complex datasets, generating insights, and supporting data-driven decision-making across various business functions. The ideal candidate will work closely with engineers and other stakeholders to enhance reporting accuracy, optimize data processes, and provide actionable insights to improve performance.

 

It is important for us that you have/are:

• 2+ years of experience in iGaming/customer experience products (B2B, B2C products)
• Advanced proficiency in SQL
• Proficiency in Tableau or similar tools
• Solid statistical knowledge and experience in using statistics to analyze complex data
• The ability to transform business problems into analytical solutions
• Flexible, self-motivated, proactive, and a critical thinker
• Upper-intermediate level of English
  
   

You will be responsible for:

• Supporting existing and developing new management reports
• Analyzing product metrics, funnels, and providing recommendations for improving product metrics
• Implementing and tracking business metrics that will help drive business
• Analyzing and optimizing current processes
• Working with Tableau using SQL
• Generating high-quality reports that enable the team to quickly respond to changes and make informed decisions
• Finding insights for project growth
• Validating and launching A/B tests
• Covering all user actions with analytical events
• Continuously searching for product weaknesses and areas for improvement
• Monitoring and generating reports using Hotjar to analyze user behavior and engagement trends
• Optimizing data processing to improve report speed and reduce database load
• Enhancing the accuracy of player behavior predictions
• Automating the data collection and analysis processes

We offer:

• Remote and two meeting hubs in Warsaw, Poland, and Kyiv, Ukraine
• Flexible working hours
• Compensation that includes coverage for 20 days to recharge and unwind
• Additional support covering 14 days for health-related matters when needed
• Support in professional growth during the initial months, with guidance from experienced team members
• Engaging corporate events and activities
• Competitive financial compensation

Trueplay is a Loyalty Booster Suite that enables iGaming brands to build lasting customer relationships based on trust and mutual benefit. It features three programs that ensure player interactions with gambling platforms are exciting right from the start.

We offer solutions on three epic levels:

• Acquisition and engagement — CopyStake introduces users to an iGaming website, allowing them to bet alongside their favorite streamers.
• Retention — the Play to Earn and Hold to Earn loyalty programs keep player engagement high by guaranteeing rakeback and distributing a share of the platform’s revenue.
• Brand equity — the tokenization of loyalty points helps transform users’ affinity for a brand into a personal interest in its financial success. In Trueplay’s take on Web3 loyalty, players feel like casino stakeholders.

More than 20 iGaming brands from 18 markets are fostering player loyalty with Trueplay. 

We’re looking for a Product Manager to lead the development of an innovative real-time user engagement tool at the intersection of live content, gaming, and transactions. The product is already live in the market and showing strong early traction, with significant potential for scale and evolution.

It is important for us that you have:

• 2+ years of product management experience in iGaming domain
• Solid understanding of live engagement, user behavior, and monetization mechanics
• Strong prioritization and analytical skills
• Comfortable working with cross-functional teams
• Upper-Intermediate (or higher) English level
  
   

You will be responsible for:

• Defining and communicating product vision and priorities
• Continuously improving user experience and engagement metrics
• Collaborating closely with the engineering, design, analytics, and operations teams
• Launching and evaluating product hypotheses and A/B tests
• Supporting partner integrations and gathering feedback from stakeholders

We offer:

• Two meeting hubs in Warsaw, Poland, and Kyiv, Ukraine
• Flexible working hours
• Compensation that includes coverage for 20 days to recharge and unwind
• Additional support covering 14 days for health-related matters when needed
• Support in professional growth during the initial months, with guidance from experienced team members
• Engaging corporate events and activities
• Competitive financial compensation