TechMagic

We are seeking a structured and proactive Client Engagement Manager to serve as a vital support pillar for our pre-sales operations and customer engagement workflows.

In this role, you will manage pre-sale workstreams, coordinate cross-functional teams, and ensure every prospect receives a high-quality, professional, and well-organized discovery experience. Your primary goal is to ensure that every engagement follows a clear, structured process from initial contact to final proposal.
 

Key Responsibilities:

• Customer Engagement Scoring and Prioritization: Evaluate inbound opportunities using established criteria to ensure optimal resource allocation.
• Process Governance and Compliance: Ensure that pre-sales and discovery processes are strictly followed across the entire team.
• Information Management: Create and maintain structured shared folders for all engagement files, ensuring clear version control and easy access for all stakeholders.
• Pre-Sales Team Coordination: Act as the central point for pre-sales activities by scheduling meetings, coordinating between technical and sales teams, and tracking deliverables to ensure deadlines are met.
• Risk Identification and Escalation: Identify potential customer, commercial, or technical risks early in the pre-sales phase and escalate them to the Lead with clear context.
• Presentation and Proposal Development: Prepare clear, client-ready presentations and proposals while maintaining consistent branding, messaging, and formatting.
• Quote and Commercial Support: Assist in preparing quotes, verifying commercial assumptions, and ensuring financial accuracy within proposals.
   

Requirements:

• Minimum 2+ years of experience in IT services delivery or project management.
• Previous experience as a Business Analyst (BA), Project Manager (PM), or Engagement Manager.
• Strong understanding of IT services delivery models and outsourcing engagement structures.
• Proficient in business English (written and verbal) with excellent professional communication skills.
• Superior organizational abilities and project management expertise.
• Analytical mindset with the ability to assess client needs and identify appropriate solutions.
• Proactive problem-solving skills with a focus on risk management.
   

Will be a plus:

• Background in Sales or Business Development.
• Hands-on experience with project management tools and CRM systems.
• Experience managing and preparing formal proposals (RFPs, estimates, high-level presentations).
• Familiarity with specialized proposal and presentation software.
   

Stages:

1. Call with Recruiter
2. Technical Interview
3. Final Interview with Co-founder

We are looking for an experienced HR BP to join our HR team. 

In this role, you’ll support a unit comprising 140 employees and 23 Leads. Your primary mission will be to empower the management and leadership team, helping them thrive and excel by driving employee engagement, fostering leadership development, and aligning HR strategies with business goals. Your team includes team leaders with diverse experience levels - some are new to their roles, while others are seasoned professionals seeking a trusted HR partner to guide and collaborate with.
 

Please note we consider only candidates from Lviv!
 

What about the company?

We are a growing organisation of 400+ great magical people in the company. 

Our team operates from two offices in Lviv and Kyiv, where we frequently come together for in-person collaboration and connection.

Honesty, focus on results and optimism are essential for our daily life in the company. We believe our colleagues are mature and professional, capable of making decisions independently and taking responsibility for their actions. We care about our people, their continuous growth, and the country we live in. We maintain a human-centred approach in all interactions and are always ready to lend a helping hand.

If you’re passionate about HR, thrive in dynamic environments, and want to contribute to our growth, we’d love to hear from you!
 

Requirements

• 4-5 years of experience in an HR role
• Day-to-day working experience with Delivery Managers, PM and Team Leads
• Solid knowledge of people management & business processes
• Strong business orientation with a deep understanding of market dynamics and trends.
• Comprehensive understanding of all HR functions and industry best practices
• Excellent communication and interpersonal skills, with the ability to influence, partner with, and advise leadership teams
• Strong problem-solving abilities, a proactive mindset
• Able to multitask, prioritize, and manage time efficiently
• Upper-Intermediate or higher level of English
   

Responsibilities

• Partnering closely with the leadership team (Delivery Directors, Delivery Managers, PMs and Team Leads) to drive organizational success
• Еnsuring our managers and leads master best practices in people management. Provide HR guidance and consult with managers on people-related matters
• Proactively identifying of problems and risks in your business unit, collaborate with the management team to find effective solutions and mitigate risks
• New leads & managers onboarding, ensuring they are equipped for success in their roles
• Resolving complex employee relations issues (counteroffers, dismissals, conflicts)
• Planning the PDP process and feedback sessions in your business unit 
• Analyzing and evaluating HR metrics
• Manage benefits compensations in your business unit 
• Communication of new policies and changes within the company, ensuring their implementation in the teams
• Collecting training needs (for teams and managers - on an ongoing basis), creating requests for the LnD team 
• Succession planning

The role's primary focus is working with managers rather than all employees. Meetings with employees are conducted at their request or the lead's request in critical situations.
 

Work Schedule

Full-time working days, flexible hours, and hybrid for the candidates from Lviv are available
 

Interview stages

1. Screen with a recruiter (up to 45 minutes).

2. First interview with our HR Director

3. Final interview with Delivery manager and Lead HR BP

About the role 

TechMagic is launching a new venture builder direction focused on creating and scaling B2B SaaS products. We use our own products in our day-to-day work, which gives us a unique perspective on what it means to build software that actually solves real problems.

We're looking for our first Head of Product & Growth who will fully own our products - its strategy, growth, and business outcome. You are someone who thinks and acts like a founder - testing hypotheses, iterating fast, making data-driven decisions, and owning the outcome.

What You'll Own

Product & Market

• Deep understanding of your market: competitors, niches, customer signals
• ICP definition, JTBD frameworks, product-market fit hypotheses
• Roadmap influence: feature proposals based on market insights
• Decision-making: launch, pivot, or kill a direction

• Day-to-day collaboration with the dev team: writing specs, prioritizing backlog, reviewing builds, unblocking delivery

   

Positioning & Marketing

• Messaging, value proposition, and landing page narrative for your product
• Go-to-market strategy for new features and pricing experiments
• Hands-on execution of customer acquisition: running and optimizing paid and organic channels using AI-powered marketing tools

• Building and iterating on landing pages, onboarding flows, marketing campaigns, and conversion assets - independently, with a modern AI stack.

   

Growth & Monetization

• Full ownership of MRR, conversion, retention, and churn
• North-star metrics definition and funnel hypotheses

• Experimentation loops: test → data → decision → scale

   

Budget & Resources

• Autonomous management of ad budgets within approved limits
• Preparation of investment proposals for the Board of Directors

Who We're Looking For

We're open to four candidate profiles:

• Marketer / Product Manager - strong marketing foundation with product management experience
• Product Manager / Marketer - product thinking with a solid go-to-market skillset
• Product Marketing Lead/Head - experience launching and driving products with full ownership of results
• Former Founder - experience launching a product, comfortable operating within a structured environment

What matters most: entrepreneurial mindset, ability to iterate fast, and readiness to own results. This is a business ownership role, not a task execution role.

Requirements

• Experience in product management and product marketing for digital or SaaS products, or a proven track record of independently launching and growing a product or business line - from hypothesis to outcome
• Entrepreneurial mindset: ability to move fast under uncertainty
• Hands-on experience with growth metrics: activation, conversion, retention, MRR
• Ability to run structured experiments and draw actionable conclusions from data
• High autonomy - comfortable operating without top-down instructions
• AI-first approach: active use of AI tools to improve speed and quality of work
• English - Upper-Intermediate or higher (strong B2+)

Why This Role Stands Out

• You will act as the CEO of a product
• Direct collaboration with the Board of Directors and participation in quarterly product reviews
• You get equity - if the products grow, you grow with them
• Opportunity to act as CEO across multiple products as the portfolio grows
• A real entrepreneurial role within a structured environment: decision-making freedom backed by a strong development team
  
  You should be confident in both Product management and Product marketing, as you will handle both hands-on, without a dedicated marketing team behind you.

We are looking for a Customer Experience Analyst to join our client — a globally recognized leader in the luxury hospitality sector. This is an enterprise-level project involving high-traffic web solutions and complex integrations. You will work in a dynamic environment, managing both large-scale initiatives and multiple concurrent small-scale projects to ensure a seamless digital experience for users worldwide.

In this role, you will lead the strategic design, implementation, optimization, and expansion of enterprise-scale digital CX capabilities within Qualtrics and complementary analytics platforms — bridging technical excellence with platform strategy.

JOB REQUIREMENTS

Must have:

• 3+ years of experience combining business and technology (CX, analytics, or platform roles)
• Minimum 2 years deploying Qualtrics for enterprise clients
• XM Discover expertise: building and maintaining categorization, sentiment, and journey models
• XM metrics mastery: NPS, CSAT, CES, Sentiment enrichment, Effort scoring, and designing frameworks around them
• Experience with dashboards, ticketing, and categorization models
• 3+ years architecting enterprise digital CX solutions
• HTML/CSS and web architecture foundations
• Foundational knowledge of AI technologies: machine learning, LLMs, RAG architectures, and agentic AI systems
• Hands-on CX AI experience: evaluating, testing, or building AI/RAG/agentic capabilities (intelligent routing, automated responses, multi-step workflow automation, AI-powered analytics)
• Qualtrics Certification (CXO or Designer/Architect equivalent)
• Upper-Intermediate or Advanced English (B2+)

Nice to have:

• Previous experience in luxury hospitality or premium retail sector
• Salesforce experience
• Databricks experience
• Background in Marketing Technology (MarTech) or Digital Analytics

KEY RESPONSIBILITIES

Platform Architecture & Enterprise Deployment

• QA troubleshooting of complex implementations and playbook establishment
• Ensure data governance and taxonomy consistency across the enterprise
• Own data pipelines and make integrity decisions

Platform Innovation Pipeline & Global Rollout

• Own the innovation pipeline with co-innovation and PoC management
• Build and maintain a testing and validation platform for new features
• Orchestrate global rollout strategies with change management and adoption metrics
• Own the roadmap for new technologies and capabilities — evaluate, recommend timing, and sequence adoption
• Manage vendor partnerships aligned with the product roadmap

PROJECT

Customer: A globally recognized leader in the luxury hospitality sector — well-known brand, large-scale user base, and a great client relationship.

Type: Enterprise Hospitality / Digital CX Platform.

Product: Enterprise-scale digital CX capabilities built on Qualtrics and complementary analytics platforms, supporting high-traffic web solutions and complex integrations across global properties.

Stage: Active development with ongoing global rollout.

Work schedule: Full-time, fully remote.

INTERVIEW STAGES

1. Call with recruiter
2. Technical interview
3. Client technical interview

We are looking for an experienced Sales Manager to lead and grow our cybersecurity services direction. This role requires a strong combination of sales expertise and solid cybersecurity domain knowledge to effectively position, sell, and expand our security offerings across target markets.

You will be responsible for driving new business, shaping go-to-market strategy, and working closely with delivery and technical teams to convert complex opportunities into long-term client partnerships.

Please note we consider candidates only from Lviv and Kyiv!

Key Responsibilities

• Own the final sales cycle for cybersecurity services - closing and account expansion
• Drive new business development across target industries (e.g., SaaS, FinTech, HealthTech, Enterprise)
• Identify, qualify, and pursue high-value opportunities in cybersecurity (application security, cloud security, DevSecOps, compliance, etc.)
• Lead client conversations at C-level (CISO, CTO, CIO) and position strategic value beyond pure delivery
• Build and manage a strong pipeline of qualified opportunities with predictable revenue outcomes
• Contribute to cybersecurity go-to-market strategy, messaging, and offerings development
• Support RFP/RFI responses, proposals, and commercial negotiations
• Collaborate with delivery, pre-sales, and marketing teams to ensure alignment and successful deal execution
• Track market trends, competitor positioning, and emerging cybersecurity demands

Requirements

Sales & Commercial Experience

• 2+ years in B2B sales within IT services, consulting
• Proven track record of closing mid-to-large deals
• Experience managing complex, multi-stakeholder sales cycles
• Strong negotiation and commercial structuring skills (T&M, fixed price, retainers, etc.)
• Strong business acumen and ability to connect technical solutions with business outcomes
• Excellent communication and presentation skills
• Self-driven, proactive, and comfortable operating in a fast-paced environment

Nice to Have

• Willingness to work with cybersecurity domains such as:
  - Application Security (SAST, DAST, secure SDLC)
  - Cloud Security (AWS/Azure/GCP security, IAM, posture management)
  - DevSecOps practices
  - Security assessments, audits, and compliance (SOC 2, ISO 27001, GDPR, HIPAA)
• Ability to confidently communicate with technical and security stakeholders
• Experience selling cybersecurity services or solutions is preferred
• Experience in regulated industries (FinTech, HealthTech, Enterprise SaaS)
• Familiarity with security tools/vendors ecosystem
• Background in technical roles (e.g., engineering, security, DevOps)

What Success Looks Like

• Consistent pipeline of qualified cybersecurity opportunities
• Closed deals with strong margins and long-term growth potential
• Expansion of the cybersecurity service line within existing and new accounts
• Strong positioning of the company as a trusted cybersecurity partner

We're looking for a creative junior UI Designer to support TechMagic's marketing team. You'll design and continuously improve digital assets and web interfaces, working closely with CMS-based publishing workflows. AI tools are a key part of your toolkit — we want someone who uses them to move faster and think bigger.

AI-first mindset required. We expect you to actively use AI design and ideation tools to accelerate your work and expand your creative output — from generating concepts to optimising existing designs.

The idea is to get rid of routine tasks and give you an opportunity to focus of creative side of the job!

Responsibilities

• Create and refine UI designs for marketing pages and digital campaigns
• Optimise existing designs with a focus on usability and visual consistency
• Collaborate with content and dev teams within CMS-based workflows
• Understand CMS constraints and design with them in mind from the start
• Use AI tools for concept generation, image editing, and design iteration
• Maintain and evolve the team's visual style guidelines

What we're looking for

• Solid grasp of UI/UX fundamentals — layout, typography, colour, hierarchy
• Understanding of how CMS platforms work and how they affect design decisions
• Proficiency in Figma or similar tools
• Experience using AI tools in the design process (Adobe Firefly, Midjourney, etc.)
• Attention to detail and a good eye for brand consistency
• Portfolio showing marketing or web design work is a strong plus

We are seeking a structured and proactive Client Engagement Manager to serve as a vital support pillar for our pre-sales operations and customer engagement workflows.

In this role, you will manage pre-sale workstreams, coordinate cross-functional teams, and ensure every prospect receives a high-quality, professional, and well-organized discovery experience. Your primary goal is to ensure that every engagement follows a clear, structured process from initial contact to final proposal.

Key Responsibilities:

• Customer Engagement Scoring and Prioritization: Evaluate inbound opportunities using established criteria to ensure optimal resource allocation.
• Process Governance and Compliance: Ensure that pre-sales and discovery processes are strictly followed across the entire team.
• Information Management: Create and maintain structured shared folders for all engagement files, ensuring clear version control and easy access for all stakeholders.
• Pre-Sales Team Coordination: Act as the central point for pre-sales activities by scheduling meetings, coordinating between technical and sales teams, and tracking deliverables to ensure deadlines are met.
• Risk Identification and Escalation: Identify potential customer, commercial, or technical risks early in the pre-sales phase and escalate them to the Lead with clear context.
• Presentation and Proposal Development: Prepare clear, client-ready presentations and proposals while maintaining consistent branding, messaging, and formatting.
• Quote and Commercial Support: Assist in preparing quotes, verifying commercial assumptions, and ensuring financial accuracy within proposals.

Requirements:

• Minimum 2+ years of experience in IT services delivery or project management.
• Previous experience as a Business Analyst (BA), Project Manager (PM), or Engagement Manager.
• Strong understanding of IT services delivery models and outsourcing engagement structures.
• Proficient in business English (written and verbal) with excellent professional communication skills.
• Superior organizational abilities and project management expertise.
• Analytical mindset with the ability to assess client needs and identify appropriate solutions.
• Proactive problem-solving skills with a focus on risk management.

Will be a plus:

• Background in Sales or Business Development.
• Hands-on experience with project management tools and CRM systems.
• Experience managing and preparing formal proposals (RFPs, estimates, high-level presentations).
• Familiarity with specialized proposal and presentation software.

Stages:

1. Call with Recruiter
2. Technical Interview
3. Final Interview with Co-founder

Our Benefits:

• Opportunity to work with international clients;
• Paid vacations and sick-leaves, additional days-off, relocation bonus;
• Wellness: Medical insurance / sport compensation / health check-up + flu vaccination at your choice;
• Education: Regular tech-talks, educational courses, paid certifications, English classes;
• Fun: Own football team, budget for team-lunches, branded gifts;
• One of the best IT employers in Lviv based on DOU rating.

We are looking for a Customer Experience Analyst to join our client — a globally recognized leader in the luxury hospitality sector. This is an enterprise-level project involving high-traffic web solutions and complex integrations. You will work in a dynamic environment, managing both large-scale initiatives and multiple concurrent small-scale projects to ensure a seamless digital experience for users worldwide.

In this role, you will lead the strategic design, implementation, optimization, and expansion of enterprise-scale digital CX capabilities within Qualtrics and complementary analytics platforms — bridging technical excellence with platform strategy.

JOB REQUIREMENTS

Must have:

• 3+ years of experience combining business and technology (CX, analytics, or platform roles)
• Minimum 2 years deploying Qualtrics for enterprise clients
• XM Discover expertise: building and maintaining categorization, sentiment, and journey models
• XM metrics mastery: NPS, CSAT, CES, Sentiment enrichment, Effort scoring, and designing frameworks around them
• Experience with dashboards, ticketing, and categorization models
• 3+ years architecting enterprise digital CX solutions
• HTML/CSS and web architecture foundations
• Foundational knowledge of AI technologies: machine learning, LLMs, RAG architectures, and agentic AI systems
• Hands-on CX AI experience: evaluating, testing, or building AI/RAG/agentic capabilities (intelligent routing, automated responses, multi-step workflow automation, AI-powered analytics)
• Qualtrics Certification (CXO or Designer/Architect equivalent)
• Upper-Intermediate or Advanced English (B2+)

Nice to have:

• Previous experience in luxury hospitality or premium retail sector
• Salesforce experience
• Databricks experience
• Background in Marketing Technology (MarTech) or Digital Analytics

KEY RESPONSIBILITIES

Platform Architecture & Enterprise Deployment

• QA troubleshooting of complex implementations and playbook establishment
• Ensure data governance and taxonomy consistency across the enterprise
• Own data pipelines and make integrity decisions

Platform Innovation Pipeline & Global Rollout

• Own the innovation pipeline with co-innovation and PoC management
• Build and maintain a testing and validation platform for new features
• Orchestrate global rollout strategies with change management and adoption metrics
• Own the roadmap for new technologies and capabilities — evaluate, recommend timing, and sequence adoption
• Manage vendor partnerships aligned with the product roadmap

PROJECT

Customer: A globally recognized leader in the luxury hospitality sector — well-known brand, large-scale user base, and a great client relationship.

Type: Enterprise Hospitality / Digital CX Platform.

Product: Enterprise-scale digital CX capabilities built on Qualtrics and complementary analytics platforms, supporting high-traffic web solutions and complex integrations across global properties.

Stage: Active development with ongoing global rollout.

Work schedule: Full-time, fully remote.

INTERVIEW STAGES

1. Call with recruiter
2. Technical interview
3. Client technical interview

OUR BENEFITS

• Projects with modern stack at a well-known global brand
• Work from anywhere (fully remotely or in our offices in Lviv and Kyiv)
• Paid vacations and sick-leaves, additional days-off, relocation bonus
• Wellness: Medical insurance / sport compensation / health check-up + flu vaccination at your choice
• Education: regular tech-talks, educational courses, paid certifications, English classes
• Fun: own football team, budget for team-lunches, branded gifts
• One of the best IT employers in Lviv based on DOU rating

We are looking for a Middle strong General QA Engineer with 3+ years of experience to join a distributed product team and take ownership of quality across the full testing cycle. The ideal candidate has a strong manual and automation testing background, mobile testing experience, and — most importantly — an AI-first mindset: you actively use AI tools in your daily work and are excited to push that further.

JOB REQUIREMENTS

Must have:

• 3+ years of QA experience (manual + automation)
• Experience testing mobile applications (hybrid apps)
• Hands-on experience with TypeScript + Appium
• Experience with CLI tools and working in terminal-based environments
• Knowledge of non-relational databases
• Upper-Intermediate or Advanced English (B2+) — active communication with the client

Nice to have:

• Experience in Fintech domain
• Familiarity with DynamoDB
• Experience with or interest in Agentic QA workflows

KEY RESPONSIBILITIES

• Manual and automated testing of a mobile hybrid application
• Maintaining and expanding the existing automation test suite (TypeScript/Appium)
• Handling technical support tickets — reproducing, investigating, and documenting issues
• Collaborating with a distributed team
• Actively using AI tools to improve testing workflows

PROJECT

Customer: Growing SaaS startup based in Australia.

Type: Fintech / management SaaS application.

Product: A platform that helps businesses manage operations and workflows. The product is actively growing and has a significant user base. 

Stage: Growing startup.

Project team: Cross-functional team including backend, QA, and client-side stakeholders (CEO, CTO). The QA team currently consists of 1 QA engineer; you'll be the second.

Technical stack: TypeScript, Appium, Mobile Proxy, DynamoDB, CLI, OpenClaw (AI agent platform integrated with Jira and CI environments)

Work schedule: Full-time, fully remote. Working hours overlap with Australian time zone — expect early morning standups (from ~9:00 AM Kyiv time).

INTERVIEW STAGES

1. AI video screening
2. Call with recruiter
3. Technical interview
4. Client intro call 

OUR BENEFITS

• Opportunity to improve your skills in manual and automation testing (both mobile and web)
• Work from anywhere (fully remotely or in our office)
• Paid vacations and sick-leaves, additional days-off, relocation bonus
• Wellness: medical insurance / sport compensation / health check-up + flu vaccination at your choice
• Education: regular tech-talks, educational courses, paid certifications, English classes
• Fun: own football team, budget for team-lunches, branded gifts

We are looking for an experienced Salesforce Technical Architect with 8+ years of commercial experience to join one of our biggest and key projects from the Canada.

Please note that this role requires a hybrid work format (3 days in the office in Toronto, the rest remote).

Must have

• 8+ years of commercial experience with Salesforce ( with at least 4+ years in a solution architect/ technical lead role). 
• Hands-on expertise across Force.com platform limits, Apex (triggers, batch, async), LWC, SOQL/SOSL, Flows, REST/SOAP integrations, and Salesforce DX & CI/CD
• Deep experience with Sales Cloud, Service Cloud, and Experience Cloud configuration and delivery
• Proven track record designing and delivering enterprise-grade Salesforce implementations, including complex integrations and large data volume handling
• Excellent client-facing written and oral communications skills, as well as presentation skills.
• At least an Upper-Intermediate level of English

Nice to have

• Marketing Cloud (Journey Builder, AMPscript)
• CRM Analytics / Data Cloud
• MuleSoft / iPaaS integrations
• Salesforce certifications (Platform Developer I/II, Architect track)

Responsibilities

• Own solution design and technical architecture for Salesforce implementations across Sales/Service/Experience Cloud, custom Lightning apps, Marketing Cloud and integrations. 
• Engage in frequent meetings with a wide range of stakeholders — business owners, product managers, administrators, architects, QA, and client-side teams — to gather and clarify requirements, align on priorities and scope, facilitate design discussions, present technical solutions and trade-offs, and report on delivery progress and risks. 
• Translate business needs into technical designs and communicate them clearly to both technical and non-technical audiences. 
• Design and deliver enterprise solutions across Sales/Service Cloud, custom Lightning apps, Marketing Cloud and integrations. 
• Define development standards and best practices, conduct code reviews, mentor the team, own architecture/design and release management (DevOps, CI/CD), and ensure code quality, governor-limit optimization and on-time, high-quality delivery in an Agile/Scrum environment.

About Project

Our customer is one of the world’s most successful hotel companies. Hotel has 118 properties in 47 countries. For the second consecutive year, the hotel was named the Best Luxury Hotel Chain in the world by Business Traveller magazine.

You will be working on a large enterprise Salesforce ecosystem with a distributed international team. The project involves enterprise-level system development, scaling, and continuous improvement, providing an opportunity to collaborate with a mature client organization and oversee a big delivery team (Developers, QAs, BAs, Salesforce Admins).

Stage

Ongoing product ecosystem with continuous scaling and active development. Modern tech stack, no legacy.

Work schedule

Full-time workweek (Monday to Friday), hybrid format (2–3 days in the office, the rest remote)

Interview Stages

1. Сall with Recruiter (45 minutes)
2. Interview with our Salesforce Architect
3. Interview with the Head of Delivery
4. Client interview

We are looking for an experienced Salesforce Technical Architect with 8+ years of commercial experience to join one of our biggest and key projects from the Canada.

Please note that this role requires regular businees trips to Toronto.

Must have

• 8+ years of commercial experience with Salesforce ( with at least 4+ years in a solution architect/ technical lead role). 
• Hands-on expertise across Force.com platform limits, Apex (triggers, batch, async), LWC, SOQL/SOSL, Flows, REST/SOAP integrations, and Salesforce DX & CI/CD
• Deep experience with Sales Cloud, Service Cloud, and Experience Cloud configuration and delivery
• Proven track record designing and delivering enterprise-grade Salesforce implementations, including complex integrations and large data volume handling
• Excellent client-facing written and oral communications skills, as well as presentation skills.
• At least an Upper-Intermediate level of English

Nice to have

• Marketing Cloud (Journey Builder, AMPscript)
• CRM Analytics / Data Cloud
• MuleSoft / iPaaS integrations
• Salesforce certifications (Platform Developer I/II, Architect track)

Responsibilities

• Own solution design and technical architecture for Salesforce implementations across Sales/Service/Experience Cloud, custom Lightning apps, Marketing Cloud and integrations. 
• Engage in frequent meetings with a wide range of stakeholders — business owners, product managers, administrators, architects, QA, and client-side teams — to gather and clarify requirements, align on priorities and scope, facilitate design discussions, present technical solutions and trade-offs, and report on delivery progress and risks. 
• Translate business needs into technical designs and communicate them clearly to both technical and non-technical audiences. 
• Design and deliver enterprise solutions across Sales/Service Cloud, custom Lightning apps, Marketing Cloud and integrations. 
• Define development standards and best practices, conduct code reviews, mentor the team, own architecture/design and release management (DevOps, CI/CD), and ensure code quality, governor-limit optimization and on-time, high-quality delivery in an Agile/Scrum environment.

About Project

Our customer is one of the world’s most successful hotel companies. Hotel has 118 properties in 47 countries. For the second consecutive year, the hotel was named the Best Luxury Hotel Chain in the world by Business Traveller magazine.

You will be working on a large enterprise Salesforce ecosystem with a distributed international team. The project involves enterprise-level system development, scaling, and continuous improvement, providing an opportunity to collaborate with a mature client organization and oversee a big delivery team (Developers, QAs, BAs, Salesforce Admins).

Stage

Ongoing product ecosystem with continuous scaling and active development. Modern tech stack, no legacy.

Work schedule

Full-time workweek (Monday to Friday), remotely, regular business trips to Toronto. 

Interview Stages

1. Сall with Recruiter (45 minutes)
2. Interview with our Salesforce Architect
3. Interview with the Head of Delivery
4. Client interview

We're looking for an enthusiastic SMM Specialist to join TechMagic's marketing team. You'll own our LinkedIn presence across multiple company profiles, turning internal expertise into compelling content that resonates with a professional audience — with AI as your everyday co-pilot.

AI-first mindset required. We expect you to actively leverage AI tools to boost your output, speed up content production, and generate visuals — not as a bonus skill, but as a core part of how you work.

Responsibilities

• Manage and grow multiple LinkedIn profiles for TechMagic
• Build and maintain a consistent posting schedule across all accounts
• Interview team members to gather insights, expertise, and story angles
• Transform raw internal knowledge into polished, professional posts using AI tools
• Create and edit post visuals with AI-powered design tools
• Track engagement metrics and iterate on content strategy

What we're looking for

• Proven experience managing or growing a company LinkedIn presence, with a track record of measurable engagement or growth
• Hands-on experience with AI writing and image-generation tools (ChatGPT, Midjourney, Canva AI, etc.)
• Strong written English — ability to write clearly and professionally
• Good interviewing and listening skills to extract insights from colleagues
• Organised, self-driven, and comfortable managing multiple content streams
• A portfolio of any social media or content work is a plus