StellarTech

StellarTech is looking for Motion Designer to strengthen our Creative Production Department.

What You’ll Do

Create and deliver high-quality advertising creatives — including both video and static formats — tailored to the requirements and best practices of major digital platforms (Facebook, Instagram, TikTok, Snapchat, Google Ads/AdWords, etc.)

What We’re Looking For

- Experience working with performance marketing creatives and a portfolio showcasing creative work (applications without portfolios will not be considered).
- Proficiency in After Effects, basic experience with Photoshop/Illustrator, Figma.
- Attention to detail and a healthy sense of perfectionism.
- Interest in social media and knowledge of current design trends.
- Initiative and a drive to create the coolest creatives!
- Independence, strong communication skills, and a readiness to tackle tasks from start to finish.
- Creative thinking is a must-have!
 

Why You'll Love Working With Us

 - Impactful Work: Your contributions will directly shape the future of our company.

 - Innovative Environment: We're all about trying new things and pushing the envelope in EdTech.

 - Freedom: Flexible role based either remotely or hybrid from one of our offices in Cyprus, Poland.

 - Health: We offer a health Insurance package for hybrid mode (Cyprus, Poland) and a health corner in the Cyprus office.

 - AI solutions

 - Wealth: We offer a competitive salary.

 - Balance: Flexible paid time off, you get 21 days of annual leave + 10 bank holidays.

 - Collaborative Culture: Work alongside passionate professionals who are as driven as you are.

As a Customer Care Representative, you’ll be the friendly first point of contact for users of SmartyMe — our inspiring mobile EdTech app. You’ll help users navigate the product, answer questions, and resolve issues to ensure a positive and motivating learning experience.

You’ll work with our in-house automation system, which minimizes routine tasks and lets you focus on meaningful support and user communication. You’ll also collaborate with the Tech Support team to report issues and suggest improvements that help make SmartyMe even better

Responsibilities:

• Managing web and app user requests in Zendesk;
• Escalating user issues to the technical team;
• Tagging user requests to gather analytics;
• Ensuring response times are within our SLA;
• Processing PayPal/Stripe disputes;

Requirements:

• Proficiency in English;
• Previous experience in customer support and familiarity with Zendesk are a plus but not required.

Schedule:

- Work hours: 8 hours a day, 40 working hours a week
- Work days: on a rotational basis, 5/2
- Night shifts: 02-10am EET 
- Breaks: 1 hour per shift

- Cooperation type: Freelance