Stay Group

Stay Group is an innovative marketing company on a mission to help businesses acquire their target customers and create effective solutions in the iGaming and entertainment industries. We develop tools that allow our partners to scale their products, optimize processes, and improve performance.

We are currently looking for a Technical Specialist to support the team in managing technical integrations, postback setups, CRM operations, and automation of internal processes.
 

Key Responsibilities:

• Close work with Affilka by SoftSwiss:
• Set and assign commisions, integrate postbacks, set Landing Pages and provide tracking links to the team/Partners
• To be present  by request at chats with Partners and assist with integration process, doing the s2s tests, and setting the deals
• Research and Analyze API doc and implement the solution in providing tg_bot that will automatically do inegration and giving the deal details
• Сlose work with CRM system Nethunt: change cards' status etc.
• Assist the team in terms of technical questions/support
   

Requirements:

• 1+ year of experience in a similar position (Affiliate Manager Assistant / Technical Support
• Integrations Manager / iGaming operations). Experience in iGaming or affiliate marketing will be a strong advantage.
• Strong understanding of affiliate tracking systems, postbacks and conversion tracking.
• Experience working with Affilka (SoftSwiss) or other affiliate platforms will be a big plus.
• Experience with S2S postbacks, testing conversions and troubleshooting tracking issues.
• Familiarity with CRM systems (experience with NetHunt will be an advantage).
• Understanding of affiliate deals, commissions, CPA / RevShare / Hybrid models.
• Ability to communicate with partners during technical integrations and setup processes.
• Basic technical skills: ability to work with URLs, parameters, tracking links, tokens, macros.
• Experience with Telegram bots or automation tools will be a plus.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Good problem-solving skills and ability to independently find solutions.
   

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic office in Kyiv for an inspiring in-person experience.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

Stay Group is an innovative Marketing Сompany with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. Currently, we are in search of our perfect Customer Support Agent, who will join our team to achieve better results together.

Requirements:

• English language at an Upper-intermediate level.
• Proactive approach.
• Sense of responsibility and ability to work in a team.
• Resilience and good communication skills.
• Passion for the customer service industry and the ability to work in different shifts.
• Positive attitude towards gambling.

Responsibilities:

• Work with a large volume of live chats and emails.
• Provide accurate, reliable, and comprehensive information to customers.
• Adhere to communication procedures, instructions, and policies.
• Support other business units by communicating with customers and documenting customer inquiries.
• Manage complaints and provide appropriate problem resolutions within established deadlines.

Nice to have:

• Experience in customer support/sales/ fields.

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic offices in Lutsk and Kyiv for an inspiring in-person experience.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

Stay Group is an innovative Marketing company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry.

We are looking for an experienced Casino Gamification Manager who understands how to drive player engagement through mechanics, not just promotions.

If you know how to turn bonuses into strategy, build engaging player journeys through gamification, and make data-driven decisions — this role might be your next big move in iGaming.
 

Key Responsibilities:

Gamification ownership:

• Own the design, setup, and optimization of all gamification mechanics across brands: tournaments, missions, challenges, loyalty programs, and prize drops
• Analyze performance of mechanics (participation rate, conversion to deposit, bonus ROI) and continuously improve results
• Develop and maintain a structured gamification calendar aligned with acquisition and retention goals

LiveOps & promotional campaigns:

• Build and manage a proactive LiveOps calendar (not reactive execution)
• Own full campaign setup in tools like Plug2Win and Gamify (Optimove)
• Ensure all mechanics are properly configured, tested before launch, and evaluated post-launch

Tool ownership & migration:

• Lead the implementation of Optimove Gamify products (onboarding, setup, internal training)
• Become the internal expert in gamification tools and own documentation and best practices
• Identify gaps between tool capabilities and business needs, and escalate with clear solutions

Cross-functional collaboration:

• Work closely with CRM / Retention teams to align campaigns
• Partner with Analytics to build and improve measurement frameworks
• Collaborate with Product teams on features requiring platform-level changes
   

Requirements:

• 3+ years of experience in iGaming (casino), LiveOps, or gamification roles
• Hands-on experience launching and managing casino promotions and bonus mechanics
• Strong understanding of wagering, bonus structures, tournament logic, and player behavior
• Ability to independently analyze campaign performance and make optimization decisions
• Experience working with at least one gamification tool (Plug2Win, Optimove, or similar)
• English level Intermediate+

Nice to have:

• Experience with Optimove / Gamify
• Experience running A/B tests on promotional mechanics
• Experience working with Tier 1 markets
   

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic office in Kyiv for an inspiring in-person experience.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.