StartupSoft

WE ARE

StartupSoft connects top Ukrainian engineers with world-class startups from Silicon Valley and EU. Our developers work directly on the product as an integral part of the startup team.

We are seeking a hands-on Cloudera Administrator with 4–6 years of on-prem experience to install, configure, upgrade, and fully administer both CDP Private Cloud Base and Cloudera Data Services end-to-end, including Cloudera Data Warehouse (CDW), Cloudera Data Engineering (CDE), and Cloudera AI (CAI). The role requires strong expertise in High Availability, Kerberos enablement, Cloudera Auto-TLS / TLS certificate management,

STACK ON THE PROJECT

BigQuery SQL, GCP, TypeScript, Cloud Run

STAGE

live

TEAM

Startupsoft side – 1 full-stack, 4 mobile, 2 QAs, 1 UI/UX designer. Client’s side – ~30 people

REQUIREMENTS

• 4–6 years of hands-on Cloudera on-prem administration (CDP Private Cloud Base strongly preferred).
• Proven ability to install and administer Cloudera Data Services (CDW/CDE/CAI) end-to-end (not only support).
• Strong Cloudera Manager experience (install, upgrade, troubleshoot, performance tuning).
• Strong experience enabling/operating High Availability (HA) in Cloudera/Hadoop ecosystems.
• Strong experience enabling/operating Kerberos (principals/keytabs lifecycle and troubleshooting).
• Strong experience enabling/operating TLS, including Cloudera Auto-TLS and certificate lifecycle management.
• Hands-on experience with Ranger (policies, audits, troubleshooting).
• Hands-on experience with Ranger KMS and HDFS TDE (encryption zones, key lifecycle).
• Experience integrating with external HSM / enterprise KMS (PKI, cert chains, trust configuration).
• Strong Linux administration and troubleshooting skills. Preferred / Nice to Have
• Practical experience with Kubernetes administration (networking/ingress, storage classes, certificates, observability) supporting Cloudera Data Services.
• Strong performance tuning for Hive/Impala/YARN workloads.  Familiarity with compliance controls (dual control, break-glass access, audit evidence).

RESPONSIBILITIESCDP Private Cloud Base – Full Administration

• Install, configure, operate, upgrade, and patch CDP Private Cloud Base (repositories, parcels, service roles, configuration baselines).
• Administer and support core components: HDFS, YARN, Hive, Impala, Hue, Kafka, Zookeeper, Ranger, Atlas (as applicable).
• Perform capacity planning, performance tuning, node provisioning/decommissioning, and advanced troubleshooting (logs/metrics/OS-level).

Cloudera Data Services – Installation + Full Administration (Critical)

• Install and configure Cloudera Data Services on the target platform, including prerequisites and platform readiness.
• Perform end-to-end administration of: 1. CDW: creation/operations of Virtual Warehouses, workload isolation, autoscaling/resource allocation, connectivity, performance tuning and troubleshooting. 2. CDE: environment setup, job execution operations, quotas, scheduling/monitoring, dependency/runtime management, and troubleshooting. 3. Cloudera AI (CAI): workspace setup, runtimes, user onboarding/support, and alignment with enterprise security controls.
• Own day-2 operations for Data Services: upgrades, scaling, backups (where applicable), monitoring/alerting, and incident/RCA.

High Availability (HA) & Resilience

• Implement and maintain HA for critical services (as applicable): NameNode HA, ResourceManager HA, HiveServer2 HA, and resilient Kafka/Zookeeper patterns.
• Validate failover behavior and maintain operational runbooks and SOPs.

Security: Kerberos, Auto-TLS, Ranger, KMS/HSM

• Lead Kerberos enablement and ongoing administration (principals, keytabs lifecycle, renewals, troubleshooting authentication issues).
• Enable and manage TLS at scale, including Cloudera Auto-TLS, certificate lifecycle management (keystores/truststores), trust chains, and secure service-to-service communications.
• Administer Ranger access controls (resource-based and tag-based policies), auditing, and ecosystem integrations; support governance via Atlas (as needed).
• Install/configure and operate Ranger KMS and HDFS Transparent Data Encryption (TDE) (encryption zones, key rotation, access policies, audits).
• Integrate Ranger KMS with external HSM / enterprise KMS (vendor-agnostic), ensuring secure key custody, compliance alignment, and auditability.

Operations & Automation

• Operate monitoring and alerting (Cloudera Manager and enterprise tools), manage incidents and RCAs, and drive permanent fixes.
• Maintain documentation, runbooks, change management, and standard maintenance processes.
• Automate repeatable operational tasks using Bash/Python (and optionally Ansible/Terraform where applicable).

ABOUT CLIENT

A dynamic wellness tech venture offering innovative tools to support proactive health management. Its primary product is a smart scale equipped with cutting-edge BIA technology, delivering precise data on key body metrics such as fat percentage, lean mass, and hydration. By merging advanced engineering with a seamless digital experience, it empowers users to make informed decisions about their health.

PROJECT STAGE

live.

REQUIREMENTS

• Native or fully fluent English proficiency (written communication is your entire job)
• Ability to write with clarity, warmth, and precision under time pressure
• Demonstrated ability to resolve billing and account issues independently
• Strong judgment and pattern recognition for triaging edge cases
• Comfort working with sensitive personal and health-adjacent information
• Reliable internet connection and dedicated workspace.

Nice to have

• 2+ years in customer service, particularly in subscription billing, e-commerce logistics, or health-adjacent industries
• Experience with HIPAA-compliant environments
• Familiarity with support platforms (Zendesk, Intercom, or similar)
• Track record of high CSAT in written support channels.

RESPONSIBILITIES

• Billing inquiries (charges, refunds, failed payments, subscription timing)
• Shipping issues (tracking, delays, missing packages, address changes)
• Account management (login issues, password resets, profile updates, subscription changes)
• Charge explanations (why this amount, why this date, what happens next)
• Hardware support (Body Pod and Hume Band setup, connectivity, syncing, measurement troubleshooting)

ABOUT CLIENT

A fast-growing HR tech company transforming how organizations deliver employee benefits. Its platform centralizes and automates benefit management, helping employers reduce complexity, ensure compliance, and create meaningful added value for their teams.

PROJECT STAGE

live.

REQUIREMENTS

• 5+ years of UI/UX design experience;
• Proven experience in B2B SaaS products;
• Experience designing complex, process-driven platforms;
• Strong experience with admin and end-user product structures, design systems and component libraries;
• Experience conducting user research and interviews;
• Ability to lead and build a design function;
• Strong portfolio demonstrating simplification of complex workflows;
• Experience collaborating closely with Product in discovery phases;
• Very good English communication skills (B2 or higher);
• German language proficiency (for direct communication with the users);

Nice to have

• Experience improving or rebuilding design systems;
• Experience working with complex regulatory or finance-related products;
• Experience in companies known for strong UX standards.

RESPONSIBILITIES

• Lead and develop the design function within the company;
• Improve navigation, usability, and discoverability of platform features;
• Simplify complex workflows into intuitive user experiences;
• Create and refine user journey maps for both: Admin users (desktop)& End users (mobile/PWA);
• Conduct qualitative user interviews (especially with German-speaking admins);
• Analyze quantitative user feedback and behavioral data;
• Collaborate closely with Product Owners and Engineering;
• Improve and evolve the existing design system (Material UI-based);
• Define and maintain UI/UX standards and best practices;
• Introduce structured UX research processes;
• Design micro-interactions and improve overall product polish;
• Translate complex tax-related processes into clear UI solutions.

YOU WILL GET:

• Competitive financial reward and other social benefits;
• Possibility to work with minor supervision and low-bureaucracy;
• Flexible schedule and friendly working atmosphere;
• Tight-knit team with an inclusive and transparent culture.