Stablex Solution

🎯 Key Responsibilities:

• Manage onboarding and technical launch of new merchants, including contract coordination (NDA, commercial terms), credential issuance, and settlement tracking
• Act as the main point of contact for active merchants and PSPs: resolve ongoing issues, coordinate priorities, and track performance
• Analyze and monitor conversion metrics, payment flow performance, and chargeback trends across merchant accounts
• Coordinate integration testing and implementation of new payment methods (e.g., BLIK, Open Banking), including geo expansion
• Communicate with internal teams (support, compliance, legal, technical) to ensure smooth operations and merchant satisfaction
• Maintain operational documentation: pricing tables, conversion stats, geo/provider mappings, blacklist/chargeback records
• Switch merchant traffic between providers as needed based on performance or technical considerations

✅ Requirements:

• 1–3 years of experience in Key Account Management, Sales, Operations, or Business Development in fintech, payments, or iGaming
• Experience working with banks, EMIs, PSPs, or payment platforms
• Higher education in Business, Finance, Economics, or a related field
• English language proficiency at B2/C1/C2 level (spoken and written); knowledge of Russian/Ukrainian is a plus
• Strong communication and presentation skills, including ability to manage merchant and partner relationships independently
• Analytical mindset with ability to interpret performance metrics and identify actionable insights
• Familiarity with payment flows, chargeback handling, and onboarding processes

Key Responsibilities:

• Define and own the product roadmap for the crypto platform (wallet, exchange, KYC/AML, blockchain integrations).
• Work closely with development, legal, compliance, and security teams.
• Translate regulatory and business requirements into clear technical specifications.
• Prioritize product backlog and ensure timely delivery of milestones.
• Lead product demos, user testing, and iterative improvement cycles.
• Monitor market trends and ensure competitiveness of platform features.
• Coordinate integrations with blockchain networks, custody solutions, and fiat on/off-ramps.

Requirements:

• 3+ years experience in product management or project delivery in the crypto or fintech space.
• Strong understanding of virtual assets, blockchain technology, and the VASP regulatory landscape (e.g. FATF, EU MiCA, etc.).
• Familiarity with KYC/AML processes, custody, crypto wallets (hot/cold), and smart contract basics.
• Experience working with cross-functional teams (developers, compliance, marketing).
• Excellent organizational and communication skills.

Nice to Have:

• Experience with launching regulated crypto platforms (e.g., EMI, CASP, MSB).
• Knowledge of Ethereum, Bitcoin, stablecoins, and token standards (ERC-20, ERC-721).
• Previous experience with VASP licensing processes in any jurisdiction (e.g. Lithuania, Estonia, Canada).

What We Offer:

• Competitive compensation
• Fully remote work and flexible hours
• Opportunity to shape a regulated crypto product from scratch
• A dynamic and fast-paced environment in one of the most exciting industries