sempico.solutions

Sempico Solutions is an innovative international company providing SMS marketing, verification, OTP and OTT messaging services, as well as its own software, and is currently looking for a Business Development Manager.

We offer:

• The opportunity to work remotely.
• A convenient work schedule from Monday to Friday, 9:00 a.m. to 6:00 p.m. (including a 1-hour lunch break).
• Competitive salary, base rate + bonus.
• Step-by-step adaptation to the position.
• Internship at the company's expense.
• Career development.
• Cooperation with international global brands and partners.
• The opportunity to improve your English language skills.
• The opportunity to attend international conferences.
• A well-coordinated team — everyone you will be working with is responsible and hard-working, and we are also progressive and friendly. Common sense and a sense of humour. No formalities — everyone here is on a first-name basis.

Now about our requirements for the specialist we are looking for:

• Fluency in Ukrainian, English — no lower than B2 Upper Intermediate level (oral and written communication), French or German is an advantage.
• Education in international business management/marketing.
• At least 2 years of experience in IT/Telecom/SMS.
• Ability to clearly formulate thoughts, especially in written communication.
• Responsibility, honesty and punctuality.
• Ability to sell, negotiate and establish long-term relationships.
• Experience in communicating and persuading clients (consulting, sales).
• Experience in effective key account management.
• Structured thinking, high level of self-organisation, attention to detail, excellent communication and teamwork skills.
• Motivated to develop and results-oriented.
• Be equipped with power supplies, as our work requires us to always be connected, have internet access and charged office equipment, according to the work schedule, regardless of whether there is electricity or not!

Responsibilities:

• Conduct ongoing search for new customers and manage existing customers by offering them additional services.
• Conduct negotiations and presentations to new and existing customers.
• Seek, develop and expand the customer portfolio. 
• Ensure clear communication and respond promptly to customer inquiries.
• Actively manage the flow of quality leads, strategically developing relationships with potential customers.
• Maintain relationships with existing customers.
• Implement retention strategies to maintain and expand relationships with key customers.
• Search for direct routes from telecommunications operators around the world.
• Use effective negotiation skills and in-depth product knowledge to successfully close deals.
• Provide insights and feedback from customer interactions to improve product and marketing strategies.
• Monitor accounts receivable and ensure timely payment from partners.
• Use existing contact networks and social media strategies to sell and promote the company's telecommunications services.
• Participate in specialised exhibitions and represent the company on the international stage.

Sempico Solutions is an innovative international Telecommunication player providing customers with different telecom services such as: A2P, P2A SMS services, offering omnichannel communication with end users, as well as proprietary software. We are currently looking for an Enterprise sales manager.

We offer:

• Opportunity to work remotely.
• Convenient work schedule: Monday to Friday, from 9:00 to 06:00 (with a 1-hour lunch break).
• Competitive salary with a fixed base and performance-based bonuses.
• Step-by-step onboarding and training process.
• Internship and training at the company's expense.
• Career development opportunities.
• Collaboration with global international brands and partners.
• Chance to improve your English skills.
• Opportunity to attend international conferences.
• A cohesive and friendly team — everyone you’ll work with is responsible, hardworking, progressive, and fun. We value common sense and a good sense of humor. No bureaucracy — we’re all on a first-name basis.
  
   

Our ideal candidate should have:

• Fluent Ukrainian, and English at B2 Upper Intermediate level or higher (both spoken and written).
• Proven sales skills and results.
• Experience in B2B sales, ideally in SaaS or telecommunications.
• Ability to clearly express thoughts, especially in written communication.
• Responsibility, honesty, and punctuality.
• A strong client needs analysis skills and the ability to select effective technological solutions.
• Sales and negotiation skills with the ability to build long-term business relationships.
• Experience in client communication and persuasion (consulting/sales).
• Proven experience in key account management.
• Structured thinking, high self-organization, attention to detail, excellent communication and teamwork skills.
• Self-motivated and result-oriented.
• Be technically equipped — our work requires being online during working hours regardless of power outages. Reliable internet connection and charged equipment are a must!

Advantages:

• Experience in telecommunications.
• Experience with API products and technical sales.
• Knowledge of CRM, SalesNavigator, experience participating in exhibitions, conferences or pitches.

Responsibilities:

• Continuously search for new clients and manage existing ones, offering additional services.
• Conduct negotiations and presentations for new and current clients.
• Identify, develop, and grow the client portfolio.
• Ensure clear communication and timely responses to client inquiries.
• Actively manage a flow of quality leads and strategically develop relationships with prospects.
• Maintain relationships with current clients.
• Implement retention strategies to support and expand key client relationships.
• Use effective negotiation skills and deep product knowledge to close deals successfully.
• Provide insights and feedback from client interactions to improve product and marketing strategies.
• Manage accounts receivable and ensure timely payments from customers.
• Leverage existing networks and social media strategies to promote and sell telecom services.
• Represent the company at specialized exhibitions and on the international stage.
• Build and maintain relationships with large (enterprise-level) clients.
• Prospect new business via email, LinkedIn, Google, professional communities.
• Understand client needs and tailor solutions accordingly.
• Present Sempico’s services (SMS/HLR/MNP/API) to potential customers.
• Support clients throughout the onboarding and integration process.
• Work closely with product and support teams to ensure client satisfaction.
• Maintain client data in a CRM.
• Meeting established KPIs is a key requirement for successful performance and demonstrates a strong result-oriented approach.

Sempico Solutions is an innovative international Telecommunication player providing customers with different telecom services such as: A2P, P2A SMS services, offering omnichannel communication with end users, as well as proprietary software.  We are currently looking for a Technical Support Specialist with experience in telecom (ideally in an SMS hub or provider) to join our growing team.

We offer:

• Opportunity to work remotely.
• Convenient work schedule: Monday to Friday, from 9:00 to 18:00 (with a 1-hour lunch break).
• Competitive salary with a fixed base and performance-based bonuses.
• Step-by-step onboarding and training process.
• Internship and training at the company's expense.
• Career development opportunities.
• Collaboration with global international brands and partners.
• Chance to improve your English skills.
• A cohesive and friendly team — everyone you’ll work with is responsible, hardworking, progressive, and fun. We value common sense and a good sense of humor. No bureaucracy — we’re all on a first-name basis.
  
   

Our ideal candidate should have:

• Fluent Ukrainian, and English at B2 Upper Intermediate level or higher (both spoken and written).
• Ability to clearly express thoughts, especially in written communication.
• Responsibility, honesty, and punctuality.
• A strong client needs analysis skills and the ability to select effective technological solutions.
• Structured thinking, high self-organization, attention to detail, excellent communication and teamwork skills.
• Self-motivated and result-oriented.
• Basic knowledge of network protocols (TCP/IP, HTTP, DNS).
• Basic knowledge of Linux command line.
• Preferred: Familiarity with SMPP protocol basics. 
• Be technically equipped — our work requires being online during working hours regardless of power outages. Reliable internet connection and charged equipment are a must!

Main Responsibilities:

• Provide timely and professional technical support to clients and partners via email, ticketing system and other communication channels.
• Monitor SMS traffic delivery, troubleshoot message delivery issues and escalate to relevant teams when necessary.
• Analyze SMPP logs, and other system data to identify and resolve client issues.
• Assist clients with integration and interconnection processes, including SMPP, HTTP API.
• Maintain detailed records of support cases, actions taken, and resolution outcomes.
• Collaborate with internal teams (sales, routing, billing, operations) to ensure fast and accurate issue resolution.
• Stay up-to-date with system changes, platform updates, and new features relevant to messaging services.