ScrumLaunch

ScrumLaunch is a software development company supporting fast-growing US startups across various industries, with locations in Los Angeles, CA, and Portland, OR. We partner with startups by embedding product and engineering teams directly into their core operations.

For this role, we are looking for a Senior Product Manager to own consumer-facing mobile and scheduling products from concept through launch and iteration. This role is ideal for a PM who has built B2C products used by real consumers on a daily basis, has deep familiarity with booking/scheduling/availability logic, and knows how to design transactional flows (booking, payment, cancellation, membership) that feel effortless even when the underlying business rules are complex.

You will be responsible for defining the end-to-end member/user experience across mobile and web surfaces, working closely with Engineering, Design, and Data teams to ship features that drive engagement, retention, and conversion. This includes designing booking and scheduling logic, membership/eligibility rules, multi-location or multi-tenant product behavior, and notification/lifecycle flows. You will also be expected to identify where AI agents and automation can meaningfully improve the consumer experience — from personalized recommendations to proactive, agent-driven suggestions — while keeping the product simple and trustworthy for end users.

This is a hands-on, high-ownership role for a PM who thinks in terms of user journeys and funnels as much as backlogs, and who is comfortable managing the operational complexity that comes with real-time availability, payments, and multi-party bookings.

Requirements

Must Have

• 5+ years of Product Management experience, with a strong track record of building and scaling B2C products used directly by consumers.
• Proven experience owning mobile applications (iOS and/or Android) from requirements through release, including app-store considerations, mobile-specific UX constraints, and cross-platform prioritization.
• Direct experience with scheduling, booking, appointment, calendar, or resource-availability systems — including handling double-booking prevention, real-time availability, cancellation/refund policy logic, and multi-party transactions.
• Experience designing and documenting complex consumer transactional workflows (e.g., booking + payment + split payment, membership eligibility, multi-step checkout).
• AI Agent orchestration experience — practical experience scoping, designing, or delivering AI-agent-driven features such as personalized recommendations, proactive notifications, conversational assistants, or automated matching/suggestion engines.
• Strong product analytics skills: comfortable defining KPIs, working with funnels/cohort data, and using data to prioritize the roadmap.
• Experience managing products with multi-location, multi-tenant, or multi-market complexity (e.g., different pricing, policies, or configurations per location).
• Strong cross-functional collaboration skills across Engineering, Design, QA, and Marketing/Growth.
• Strong documentation skills: PRDs, user journeys, functional requirements, and acceptance criteria for consumer-facing features.

• Experience working within Agile delivery environments, including backlog prioritization and release planning.

   

Nice to Have / Would Be a Plus

• Experience with membership, subscription, or loyalty program products (tiered pricing, lifecycle automation, points/rewards).
• Experience with CRM or lifecycle marketing automation (segmentation, triggered campaigns, churn/win-back flows).
• Experience migrating consumer users off a third-party booking/scheduling vendor onto an owned platform.
• Familiarity with payment processing integrations (e.g., Stripe or equivalent), including split payments and refund logic.
• Experience with social or community features layered on top of a transactional product (e.g., matchmaking, groups, activity feeds).

• Background in hospitality, fitness, wellness, sports, or other appointment-driven consumer verticals.

   

What Makes Someone Successful in This Role

• Thinks like a consumer first — obsessive about reducing friction in booking, payment, and everyday usage flows.
• Comfortable translating messy, real-world operational rules (cancellation windows, eligibility, multi-location pricing) into clean, scalable product logic.
• Data-driven: uses analytics and user behavior to prioritize, not just stakeholder opinion.
• Strong at balancing near-term feature delivery with long-term platform scalability (e.g., supporting new locations/markets without re-architecture).
• Pragmatic about where AI adds real consumer value versus where it adds complexity without benefit.
• Effective at aligning Engineering, Design, and Growth around a shared view of the user journey.
• Comfortable owning ambiguity in fast-moving, growth-oriented environments.

• Detail-oriented about edge cases — the PM who catches the double-booking, the abandoned-cart, or the mid-cycle proration case before it ships.

   

Responsibilities

• Own the end-to-end roadmap for consumer-facing mobile and web product experiences.
• Define and document booking/scheduling logic, including availability rules, eligibility, cancellation/refund policy, and multi-party or split transactions.
• Translate business and operational rules into clear PRDs, user journeys, functional requirements, and acceptance criteria.
• Partner with Engineering and Architecture on technical feasibility for real-time availability, payments, and multi-location/multi-tenant logic.
• Scope and define AI-agent-driven features (e.g., personalized recommendations, proactive suggestions, automated matching) with clear success criteria and guardrails.
• Manage backlog prioritization, sprint planning, refinement, and release planning for the consumer product.
• Define and track product KPIs (conversion, retention, engagement, booking completion rate) and translate insights into roadmap priorities.
• Collaborate with Design on user flows, wireframes, and usability validation for mobile-first experiences.
• Coordinate cross-functional teams (Engineering, QA, Design, Growth/Marketing) through discovery, build, and launch.
• Own membership, loyalty, or lifecycle feature definition where applicable, including automation of renewal/upgrade/downgrade flows.
• Identify and resolve dependencies, risks, and blockers across mobile, backend, and third-party integration workstreams.
• Facilitate product demos, stakeholder reviews, and go-to-market readiness checkpoints.
• Maintain roadmap documentation, decision logs, and product performance reporting.

• Continuously iterate on the product based on usage data, user feedback, and market/competitive analysis.

   

Tools

• Jira, Linear, or similar project management platforms
• Notion, Confluence, or similar documentation tools
• Figma
• Slack
• GitHub, Cursor, and agentic development tooling
• Product analytics platforms (e.g., Amplitude, Mixpanel, or equivalent)

• Payment and scheduling infrastructure familiarity (e.g., Stripe, calendar/availability engines) 

   

Cooperation terms

• B2B cooperation under a Consulting Agreement
• 12 days of Paid Time Off per year
• 5 days of Medical Time Off per year
• 3 paid holidays per year
• Psychologist Consultations for mental well-being
• Professional Development Budget — courses and conferences
• English lessons

We are looking for a Senior UI Designer with exceptional visual craftsmanship who can elevate the quality of digital products through thoughtful interface design.

This role focuses on visual direction, UI craftsmanship, interaction design, rapid concept exploration, and high-quality execution across web, mobile, and SaaS products. You'll work within established product requirements and UX flows, collaborating closely with Product Designers, Product Managers, Developers, and clients to transform complex product ideas into polished, intuitive, and production-ready interfaces.

This is a freelance/contract position. We plan to engage designers when projects require advanced visual expertise, creative direction, or additional execution capacity.

Required Hard Skills

• 5–7+ years of professional experience designing digital products as a UI Designer, or UI/UX Designer.
• Exceptional UI craftsmanship across typography, composition, hierarchy, spacing, color, interaction design, and visual rhythm.
• Outstanding portfolio demonstrating high-quality product interfaces across web and mobile applications.
• Ability to define visual direction and elevate the perceived quality of a product through thoughtful interface design.
• Strong understanding of UX principles and the ability to improve existing user flows through visual design rather than redesigning product strategy.
• Ability to work within existing UX, business, and technical constraints while significantly improving the overall user experience.
• Advanced proficiency in Figma and modern design tools.
• Experience building, evolving, and maintaining scalable design systems in production environments.
• Strong understanding of accessibility standards, Apple Human Interface Guidelines, and Material Design.
• Experience with no-code platforms such as Framer, Webflow or similar tools.
• Practical experience using AI-powered design tools such as ChatGPT, Claude, Figma Make, Lovable, V0, or similar solutions to accelerate ideation, prototyping, design exploration, and delivery.

Strong Advantages

• Experience with motion design, micro-interactions, and advanced prototyping.

• Experience working in agency, outsourcing, consulting, or multi-project environments.

   

Required Soft Skills

• Excellent client communication, presentation, and facilitation skills.
• Ability to clearly explain design rationale and build alignment among clients and stakeholders.
• Confidence in presenting work, navigating feedback, and guiding visual discussions.
• High level of ownership and accountability for design quality.
• Ability to balance creativity, usability, business goals, technical constraints, and delivery speed.
• Strong collaboration skills across Product Design, Engineering, Product Management, and client teams.

• Comfortable working in fast-moving, delivery-focused environments with changing priorities.

   

Responsibilities

• Define visual direction for new features, redesigns, and product improvements.
• Explore multiple visual concepts and rapidly iterate based on feedback and project constraints.
• Transform product requirements and existing UX flows into polished, intuitive, and production-ready interfaces.
• Raise the visual quality, consistency, and perceived value of products through thoughtful UI decisions.
• Build, evolve, and maintain scalable design systems and reusable component libraries.
• Present design work to clients and stakeholders, facilitating visual discussions and alignment.

• Leverage AI and no-code tools to accelerate concept exploration, prototyping, and delivery.

   

Technical Interview

Please be prepared to present 2 projects that demonstrate:

• exceptional UI craftsmanship;
• exploration of multiple visual directions before arriving at the final solution;
• intermediate iterations that clearly show your design process and how the interface evolved;
• ability to iterate effectively based on feedback and project constraints;
• strong interaction design and attention to detail;
• experience contributing to or extending a design system;
• collaboration with clients, and cross-functional teams;
• measurable product or business impact.

The strongest presentations clearly demonstrate not only the final result, but also your creative process, decision-making, and personal contribution throughout the project.

Cooperation terms

• B2B cooperation under a Consulting Agreement
• 12 days of Paid Time Off per year
• 5 days of Medical Time Off per year
• 3 paid holidays per year
• Psychologist Consultations for mental well-being
• Professional Development Budget — courses and conferences
• English lessons

We’re searching for a Data Operations Analyst to join our high-performing team responsible for upholding world-class data quality across our product and analytics environments. Our success—and our ability to innovate—hinges on having clean, reliable data readily available to the entire organization. When data is accurate and trustworthy, we can confidently make decisions, develop cutting-edge AI solutions, and offer unparalleled insights to our customers.

In this role, you will be a data analyst and detective owning the operational heartbeat of our data processes, overseeing recurring processes to uncover potential improvements, collaborating with Engineering and Data Science on solutions, and continuously refining workflows for efficiency and scale. You have a keen eye for detail and are willing to go deep root-causing when the data doesn’t align with expectations. You’ll follow standard operating procedures (SOPs), service-level agreements (SLAs), and other best practices that elevate the team’s performance and ensure seamless cross-functional collaboration.

If you want to help define the next generation of data-powered products in a massive industry, this is the perfect opportunity for you. Expect autonomy in your work, support from a team that values continuous learning, and the chance to directly shape our solutions and strategy.

Project is a leading New York-based data and AI software specializing in the $2.3 trillion dollar building materials industry. Our platform, powered by advanced Machine Learning and Artificial Intelligence, provides manufacturers with a data-driven approach to better service customers and grow their relationships with key accounts. By simplifying massive datasets into actionable business insight, we help businesses make data-driven decisions to optimize pricing, inventory, and product assortment.

Our values
- We value execution: momentum is everything
- Belief in the power of positivity: we are encouraging and take risks
- Proactive ownership: we are passionate about driving financial value with a creative data product
- Foster collaboration: we welcome help and always extend a helping hand, internally and externally

Requirements

- Education: Bachelor's degree in a technical field (e.g., Industrial Engineering, Information Systems) or equivalent practical experience in a data-heavy environment.
- Experience: 1–3 years of experience as a QA Analyst, Data Analyst, or similar role.
- Technical Proficiency: Strong proficiency in SQL and familiarity with data warehousing solutions (e.g., Snowflake, Google BigQuery, ClickHouse).
- Coding: Experience cleaning and normalizing key data sources using SQL and Python.
- Visualization: Experience building and using data visualization tools (e.g. Hex, Preset, Tableau) is a plus.
- Math & Stats: An understanding of statistical measurements of accuracy (e.g., correlation, variance).
- Automation: Experience identifying and executing operational improvements through automation.

Who You Are (Attributes)
- An Owner: You maintain an attitude of ownership of your work and adopt strong organizational skills.
- A Self-Starter: You adopt a self-starter mentality and inspire other team members to do the same.
- A Collaborator: You possess effective communication and collaboration skills, with the ability to work well in a team environment.
- A Clear Communicator: You are adept at clear, concise written and verbal communication, comfortable interacting with both technical and non-technical audiences.
- Resilient: You have the ability to prioritize tasks and manage time effectively in a fast-paced environment.

Responsibilities

- Be the Data Detective: Perform root cause analysis using SQL and Python to uncover nuances and issues with the data, ensuring nothing slips through the cracks.
- Drive Quality Assurance: Conduct QA procedures and regular backtesting processes to pinpoint opportunities for enhancing data accuracy and consistency.
- Engineer Automated Solutions: Identify process improvements through automation and work hand-in-hand with Engineering teams to build automated solutions.
- Optimize Data Pipelines: Clean and normalize key data sources and collaborate with Engineering to refine systems, ensuring data flows smoothly from source to destination.
- Visualize Health: Build data visualizations that support you and your teammates’ day-to-day QA workflows.
Communicate & Align: Communicate updates and progress to Product, Analytics, and other stakeholders, ensuring alignment on priorities and timelines.

Cooperation terms

- B2B cooperation under a Consulting Agreement

- 12 days of Paid Time Off per year

- 5 days of Medical Time Off per year

- 3 paid holidays per year

- Psychologist Consultations for mental well-being

- Professional Development Budget — courses and conferences

- English lessons