Scalivo

Join our Fraud & Risk Operations team! Open only to Ukrainian citizens permanently residing in Ukraine.

Our employees provide customer support exclusively in writing via the system (no phone calls).

We’ve been working with a German client for about two years - it’s a major German e-commerce site with a wide range of products (clothing, jewelry, shoes, home goods).

We’re currently looking for specialists with strong concentration, systematic thinking, and the ability to quickly analyze data to work in the Fraud & Risk Operations Department.

This is a Full-time position (8-hour workday) in the Anti-Fraud / Risk Operations department to support Western / European projects.

Skills that are ideal for this role:

• High speed of work and decision-making
• Focus and attention to detail
• Pattern recognition and the ability to identify anomalies
• Consistency and discipline

What you’ll be doing - Fraud Operations & Risk Review

• Investigate Fraud & Policy Abuse: Analyze accounts, transactions, behavior patterns, and customer claims (unauthorized access, fake profiles, identity theft) to identify fraud, abuse, and policy violations.
• Resolve Complex Risk Cases: Handle end-to-end investigations across diverse case types, including account takeovers, payment/refund issues, missing deliveries, and process exploitation.
• Conduct Checks & Verification: Assess evidence, run necessary checks (including payment system verification), and request additional data to reach well-reasoned decisions.
• Detect Patterns & Anomalies: Identify recurring schemes, behavioral anomalies, and links between cases that signal new or coordinated fraudulent activity.
• Make Decisions & Take Action: Apply consistent outcomes (account blocks, additional verification, claim approvals/refusals) in strict accordance with company policies and security standards.
• Document Findings: Maintain clear and concise records of evidence, checks performed, decision rationales, and case outcomes in internal systems.

We’re looking for people who:

• ⚡ Quickly get the hang of interfaces and work on a computer
• 🧠 Pay close attention to small details and anomalies
• 🏆 Love analytics, organization, and results-oriented work
• 🔁 Are not afraid of monotonous or repetitive analytical work—they know how to identify patterns
• ✍️ Have a command of English at the Upper-Intermediate (B2) level or higher
• ⏱️ Are ready for a full 8-hour workday (40 hours per week)

Training and Support

During your first few weeks on the job, you’ll gradually ease into the workflow and master all the necessary tools:

• Support from the team lead: The Team Lead will hold regular meetings, answer questions, and help you analyze complex or unusual fraud cases.
• Openness to questions: Asking questions and seeking guidance during your first few weeks is a normal and encouraged part of the onboarding process.

What You’ll Get:

• 💰 Salary: 750 euros / month
• 🏠 Fully remote work
• ⏰ Schedule: 8-hour workday / 40 hours per week (Full-time)
• 🤝 Paid vacation and sick leave
• 🚫 No micromanagement - what matters is making sound decisions and taking a responsible approach to your work
• 🚀 Possibility of career and professional growth

• 🌍 Experience working with Western and European markets

   

Sound like you? Then apply now!

Join Our Customer Operations Team! Only Ukrainian citizens currently residing in Ukraine!

We’re looking for people who are fast, focused, competitive, and disciplined.

We’re looking for people who are fast, focused, competitive, and disciplined.

Skills that are ideal for our work:

• speed
• focus
• pattern recognition
• consistency

• performance under pressure

   

This is a full-time, written Customer Operations role supporting Western / German companies, where your output is clearly measured and your results speak for themselves.

If you like measurable goals, improving your «stats,» and mastering systems - you’ll feel at home here.

What You’ll Do

1. Customer Operations (Written Support)

• Handle written customer support requests (questions about returns, shipping, refunds, and assistance with customer accounts)
• Work fast, accurately, and consistently
• Follow clear processes and instructions

• Resolve repetitive tasks efficiently - and get better at them over time

   

2. Performance & Focus

• Work in a results-driven environment with clear targets
• Stay focused for long periods without losing quality
• Treat your workday like a performance session - output matters

• Continuously optimize how you work to become faster and better

   

3. Quality & English Writing

• Write clear, professional responses in strong English
• Follow tone-of-voice and guidelines precisely

• Maintain quality even at high speed

   

We Want People Who

• ⚡ Are extremely fast on a computer
• 🏆 Enjoy competition and measurable goals
• 🧠 Can stay focused for long periods
• 🔁 Aren’t scared of repetitive tasks - you master them
• ✍️ Have very strong written English

• ⏱️ Are ready to work at least 40 hours per week

   

Your First Month (Onboarding Targets)

Transparency matters. These are your onboarding targets - designed to help you ramp up steadily:

• Week 1: ~50 closed tickets
• Week 2: ~100 closed tickets
• Week 3: ~150 closed tickets

• Week 4: ~188 closed tickets

   

The goal is progress, not perfection. Speed ​​and confidence will come as you learn the tools, workflows, and patterns.

You won’t be on your own:

• You’ll have daily support from a buddy (who's already hitting those targets)
• Your team lead will check in regularly and help remove blockers
• Questions are expected - especially in the first weeks

If you’re improving week over week, you’re on track!

What You Get

• 💰 Salary: €750 / month for the first month (with a performance-based review afterwards)
• 🏠 Fully remote work
• ⏳ Flexible working hours - plan your own schedule
• 🤝Fully paid vacation and sick leave
• 🤝 No micromanagement - results matter, not excuses
• 🚀 A real career in Customer Operations
• 📈 Fast growth for high performers

• 🌍 Experience working with Western / German companies

   

Sound like you? Then apply now!

Join Our Customer Operations Team! Only Ukrainian citizens currently residing in Ukraine!

We’re looking for people who are fast, focused, competitive, and disciplined.

We’re looking for people who are fast, focused, competitive, and disciplined.

Skills that are ideal for our work:

• speed
• focus
• pattern recognition
• consistency

• performance under pressure

   

This is a full-time, written Customer Operations role supporting Western / German companies, where your output is clearly measured and your results speak for themselves.

If you like measurable goals, improving your «stats,» and mastering systems - you’ll feel at home here.

What You’ll Do

1. Customer Operations (Written Support)

• Handle written customer support requests (questions about returns, shipping, refunds, and assistance with customer accounts)
• Work fast, accurately, and consistently
• Follow clear processes and instructions

• Resolve repetitive tasks efficiently - and get better at them over time

   

2. Performance & Focus

• Work in a results-driven environment with clear targets
• Stay focused for long periods without losing quality
• Treat your workday like a performance session - output matters

• Continuously optimize how you work to become faster and better

   

3. Quality & English Writing

• Write clear, professional responses in strong English
• Follow tone-of-voice and guidelines precisely

• Maintain quality even at high speed

   

We Want People Who

• ⚡ Are extremely fast on a computer
• 🏆 Enjoy competition and measurable goals
• 🧠 Can stay focused for long periods
• 🔁 Aren’t scared of repetitive tasks - you master them
• ✍️ Have very strong written English

• ⏱️ Are ready to work at least 40 hours per week

   

Your First Month (Onboarding Targets)

Transparency matters. These are your onboarding targets - designed to help you ramp up steadily:

• Week 1: ~50 closed tickets
• Week 2: ~100 closed tickets
• Week 3: ~150 closed tickets

• Week 4: ~188 closed tickets

   

The goal is progress, not perfection. Speed ​​and confidence will come as you learn the tools, workflows, and patterns.

You won’t be on your own:

• You’ll have daily support from a buddy (who's already hitting those targets)
• Your team lead will check in regularly and help remove blockers
• Questions are expected - especially in the first weeks

If you’re improving week over week, you’re on track!

What You Get

• 💰 Salary: €750 / month for the first month (with a performance-based review afterwards)
• 🏠 Fully remote work
• ⏳ Flexible working hours - plan your own schedule
• 🤝Fully paid vacation and sick leave
• 🤝 No micromanagement - results matter, not excuses
• 🚀 A real career in Customer Operations
• 📈 Fast growth for high performers

• 🌍 Experience working with Western / German companies

   

Sound like you? Then apply now!

An international company is looking for an experienced financial specialist/accountant for a project with a foreign client. 

If you are proficient in Excel, have extensive experience in finance, and are ready for new challenges - we’d love to see your resume!

Main Responsibilities:

• Handling daily accounting tasks and bank reconciliations.
• Preparing financial statements and participating in month-end closing.
• Working with budgets, forecasts, and large volumes of data in Excel.
• Maintaining documentation and assisting with audit preparation.
• Communicating with the client in German (written and spoken).

Requirements:

• At least 3 years of experience in accounting or finance.
• Proficiency in Excel—working with formulas, pivot tables, and large datasets.
• German—intermediate level (spoken and written).
• Attention to detail, responsibility, and willingness to perform repetitive/monotonous tasks.
• Residence in Ukraine (remote position, but preference given to candidates from Ukraine).

We offer:

• Salary of 2,500 euros per month
• Full-time employment and 100% remote work.
• Five-day workweek, full-time (8 hours per day).
• Flexible work schedule.
• Competitive salary.
• Paid vacation and sick leave.
• A stable international company.
• An interesting project and support during the onboarding phase.