Scalivo

We are looking for a motivated and organized professional to join our team. This role combines customer support with workflow automation, giving you the chance to work closely with our COO and help improve company processes. If you enjoy solving problems, optimizing workflows, and working in a dynamic environment, this role is for you.

Key Responsibilities:

Customer Support (approx. 33%)
- Handle customer inquiries in English (email/chat)
- If you speak German, assist with phone support as well
- Provide clear, friendly, and solution-oriented communication
- Document cases accurately and follow internal workflows

Workflow Automation (approx. 66%)
- Build and maintain automated workflows using n8n
- Work with the COO to map and automate business processes
- Test, troubleshoot, and improve existing automations
- Ensure all technical workflows are reliable and well-structured

Requirements:
- Excellent English (written and spoken)
- German language is a strong plus, especially for phone support
- Structured, process-oriented way of working
- Enjoys solving problems and improving workflows
- Proactive, reliable, and hands-on
- Experience with n8n, Make, or Zapier is highly desirable
- Previous experience in customer support, operations, or technical support is a plus

Working conditions:

• Remote role
• Full-time or near full-time availability preferred
• Work schedule: 5 days a week, Saturday and Sunday — days off
• Flexible work schedule and autonomy in planning your time
• All payments are made in euros
• An open sole proprietorship or the ability to open one is required
• Paid vacation and sick leave

Who Should Apply:
This position is perfect for someone with a mix of customer support skills and technical interest, who likes automating processes and making workflows more efficient.

We are looking for a talented engineer who thrives in complex, high-stakes environments. You enjoy solving real-world problems with code, modelling, and analytics, and can turn abstract challenges into working technical solutions that make a real impact.

What You’ll Do

• Solve complex technical challenges in real operational environments
• Turn high-level requirements into clear models, prototypes, and production-ready components
• Build integrations, data pipelines, and proof-of-concepts
• Work hands-on with optimisation, simulation, or ML elements
• Communicate with stakeholders, validate ideas, and guide discussions
• Bring clarity, structure, and momentum into fast-moving situations

You’re a Great Fit If You

• Have excellent spoken and written English 
• Can explain complex technical concepts in a clear and simple way
• Write pragmatic, production-aware code (Python preferred)
• Enjoy solving ambiguous, real-world problems
• Work independently, think analytically, and execute fast
• Have experience in top consulting firms (BCG, McKinsey, Deloitte, Bain or strong Ukrainian equivalents) — a significant advantage

What We Offer

• Work that directly impacts critical, real-world decisions
• Fast professional growth in optimisation, simulation, and ML
• Direct access to senior engineers and technical leaders
• Fully remote role with a flexible schedule

Working conditions:

• Remote role
• Full-time
• Work schedule: 5 days a week, Saturday and Sunday — days off
• Flexible work schedule and autonomy in planning your time
• All payments are made in euros
• An open sole proprietorship or the ability to open one is required
• Paid vacation and sick leave

Ready to make an impact? Apply now!

We are looking for a highly qualified engineer working at the intersection of data science, machine learning, applied mathematics, and engineering. A technical problem solver who can turn complex real-world operational problems into data-driven solutions.

Responsibilities

• Understand business needs and turn them into clear technical tasks
• Lead technical conversations with clients and engineering teams.
• Build small proof-of-concepts to test ideas and show progress
• Create custom integrations and data pipelines
• Work with simulation, optimisation, or ML components when needed
• Support moving solutions into production
• Coordinate between engineering, modelling, and operations teams

• Bring clarity and structure to fast-moving projects

   

Requirements

• Strong analytical thinking and technical problem-solving skills
• Experience in data science, machine learning, modelling, analytics, simulation, optimisation, or applied mathematics
• Solid Python skills (no JavaScript)
• Ability to communicate clearly with both technical and non-technical stakeholders
• Ability to switch between technical and business perspectives
• Comfortable working independently in fast-changing and uncertain environments
• High ownership, curiosity, and self-motivation
• Fluent English (B2+)

Working conditions:

• Remote role
• Full-time
• Work schedule: 5 days a week, Saturday and Sunday — days off
• Flexible work schedule and autonomy in planning your time
• All payments are made in euros
• An open sole proprietorship or the ability to open one is required
• Paid vacation and sick leave

If you are passionate about data, machine learning, analytics, and solving complex technical problems, please send us your application!