Quoroom

Job Title: Investment Deal Manager

Location: Remote

Languages: English (Professional/ Fluent)

Employment Type: Full-time

About Quoroom:

Quoroom is a London-based financial technology company specialising in regulated capital raising, SPV and VC funds management software. We streamline capital raising, investor relations, and deal execution, helping our clients grow their networks and secure investments. As we continue to expand, we are seeking a proactive and detail-oriented Investment Deal Manager to join our team.

Role Overview: The Investment Deal Manager will play a crucial role in supporting our clients throughout and after investment deal execution. You will be the primary point of contact for clients, ensuring they have a seamless experience on the platform, while also handling operational tasks such as filling in simple legal documents and managing invoicing processes.

Key Responsibilities:

• Serve as the main contact for clients (angel syndicates and funds) and users (investors), guiding them through product demo, onboarding, investment deal execution and post-deal processes.
• Provide responsive and solution-oriented customer support via email and chat from 9.00 to 18.00 UK time Monday to Friday, resolving inquiries with efficiency and empathy.
• Collaborate with clients to fill in legal documents, such as investment agreements, subscription forms, and SPV-related paperwork.
• Manage invoicing, including issuing invoices and supporting clients with any billing-related questions.
• Ensure accurate calculations of fees, investment amounts, and wire transfers.
• Identify opportunities for process improvements and contribute to the automation of workflows.
• Work closely with internal teams (Product, Legal, and Finance) to address client needs and streamline operations.
• Collect client feedback to enhance the user experience and product development, you will also works with the development team on resolving user-specific issues and testing platform functionalities once development/product tasks are executed.
• Develop a deep understanding of Quoroom’s platform, its features, and the venture capital ecosystem.

Key Requirements:

• Bachelor’s or Master’s degree in Finance, Law, Accounting, or a related field.
• 2+ years of experience in customer success, finance operations, or legal support, ideally in a fintech or venture capital setting.
• Strong understanding of invoicing, contract review, and financial calculations.
• Excellent written and verbal communication skills in English and Ukrainian.
• Highly organized with strong attention to detail and problem-solving abilities.
• Proficiency in Microsoft Office (Excel, Word).
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to multitask and manage multiple client interactions simultaneously.
• Ability to perform a deep analysis of the situation and truly care about the user/customer and our company success (you should be ready to jump on a call with customer anytime to learn more about the situation, analyse situation thoughtfully and solve the situation).

Nice -to-have Qualifications:

• Work experience in venture capital, private equity, or alternative investments.
• Legal or finance background or experience working alongside legal or finance teams.

(Work terminology and communication with clients will be difficult for you if you don't have an investment/banking background)

What We Offer:

• Competitive base salary ($1500-$2000, depending on the experience) + performance-based bonus.
• Remote-first work environment with flexible hours.
• Opportunities for professional development
• Employee option (ESOP)
• The chance to work at the intersection of finance, technology, and venture capital.
• A collaborative and fast-paced team that values innovation and client success.

If you are passionate about helping clients succeed while diving into the operational side of venture capital and fintech, we want to hear from you. Join Quoroom and be part of shaping the future of investment management.