Proxima Research

Required Qualifications

• 3+ years of experience as a Product Manager in cloud software or CRM solutions.
• Strong technical background with an understanding of cloud platforms  and CRM systems
• Experience working with Agile methodologies, writing user stories, and managing product backlogs.
• Excellent written and verbal communication skills with a strong written command of English.
• Ability to work cross-functionally with engineering, sales, and marketing teams.
• Strong analytical skills with experience in data-driven decision-making.
• Ability to present technical concepts to both technical and non-technical audiences.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
• Experience with AI/ML-driven CRM enhancements or workflow automation is a plus.

Key Responsibilities

• Define and drive the product roadmap for cloud-based CRM and related features, aligning with business goals and customer needs.
• Gather and analyze requirements from stakeholders, including customers, sales teams, and engineering.
• Work closely with developers, UX designers, and architects to ensure scalable and high-quality product development.
• Own the backlog, write clear user stories, and prioritize features based on impact and feasibility.
• Conduct market research, competitor analysis, and data-driven insights to refine product strategy.
• Act as a subject matter expert on CRM integrations, APIs, and cloud-based technologies.
• Collaborate with marketing and customer success teams to support product launches and user adoption.
• Monitor KPIs and customer feedback to iterate and improve the product continuously.
• Ensure compliance with security, data privacy, and industry best practices in cloud software development.

🌟 Perks & Benefits:

• 24 working days of paid vacation
• Flexible work schedule & top-notch work conditions
• Competitive salary
• Remote work
• A youthful, talented, and remarkable company culture

🧠 About the role:
We are looking for a Senior Product Manager / Head of Product to lead the development of our core product – Proxima Cloud CRM.

You will be responsible for defining the product strategy, enhancing its functionality, adapting it to new markets, and ensuring the technological leadership of the product.
 
This role is ideal for a candidate with deep expertise in CRM systems (Veeva CRM, SalesForce, OCE, Hubspot, Monday, Zoho etc.) and the experience in the pharmaceutical industry considered a strong advantage.
 
🚀 Key responsibilities:
 

• Manage the entire product lifecycle: from gathering requirements to launch and continuous improvement
• Collaborate closely with tech teams, clients, and internal stakeholders
• Analyze the strengths and weaknesses of the current product vision
• Organize cross-functional strategic sessions to drive product innovation
• Build and scale the product team
• Support customer acquisition and expand the partner ecosystem

 
🎯It’s all about you:
 

• Minimum 5 years of experience as a Product Manager
• Proven experience in building and/or leading CRM products is a must
• Experience working with web and mobile products
• A strong track record of product development with measurable business results
• Experience in managing projects, budgets, and teams
• Familiarity with unit economics and product development frameworks 

You proactively propose improvements, demonstrate a data-driven and ownership mindset, and take full responsibility for both personal and team results.
 
You bring a strong results-oriented approach, outstanding problem-solving skills, and excellent communication abilities, combined with strong self-organization and attention to detail.
 
✅ Would be a plus:
This role is ideal for a candidate with deep expertise in CRM systems and hands-on experience working with solutions from vendors such as Veeva, IQVIA, or Salesforce. Experience in the pharmaceutical industry is considered an additional strong advantage.

Responsibilities:

• Implement new functionality within the existing project.
• Maintain and refactor the current codebase.
• Analyze architectural solutions and suggest improvements.
• Conduct code reviews and mentor team members.

Required Skills and Experience:

• 4+ years of commercial development experience.
• Strong knowledge of modern PHP, with at least 2 years of recent hands-on experience.
• Solid understanding of OOP, SOLID, GRASP, and Clean Code principles.
• Practical experience with design patterns and their application.
• Hands-on experience with Symfony or another modern PHP framework.
• Understanding of client-server architecture and REST API principles.
• Strong SQL skills, ability to optimize queries, experience with PostgreSQL.
• Experience working with message queues (RabbitMQ, SQS, Kafka, etc.).
• Strong knowledge of TypeScript, with at least 2 years of practical experience.
• Confident in HTML, CSS (SCSS), ability to implement layouts from Figma designs.
• Solid experience with Angular 2+, understanding of component-based architecture.
• Proficient with RxJS.
• Experience using linters and static code analyzers (e.g., psalm, eslint).
• Good understanding of Unix systems, terminal usage, and basic bash scripting.
• Experience with Docker (configuration, setup, deployment).
• Skilled in writing unit and integration tests.
• Proficient with Git and branching strategies.
• Ability to debug complex issues, analyze logs, and detect memory leaks.
• Experience conducting code reviews.
• Strong ability to justify technical decisions and clearly document implementation.
• Excellent self-management, learning agility, and problem-solving skills.

Nice to Have:

• Understanding of DDD and CQRS principles.
• Experience with other programming languages (e.g., Go, Node.js, Python).
• Experience with AWS.
• Knowledge of CI/CD processes and the ability to write pipelines (GitHub Actions, GitLab CI, CircleCI).
• Understanding of security best practices (OAuth2, CSRF, XSS, JWT).

What We Offer
 

• Competitive salary
• Opportunity to manage international deployments (e.g., Brazil, Romania, Mexico).
• Flexible schedule and remote work options.

We seek a dynamic and results-oriented Chief Marketing Officer (CMO) to lead our marketing efforts and drive growth for our B2B SaaS platform. The ideal candidate will have a proven track record of success in SaaS marketing, with a strong understanding of the B2B landscape and experience in developing and executing data-driven marketing strategies. The CMO will develop and implement a comprehensive marketing plan, drive lead generation, build brand awareness, and foster strong customer relationships.

Key Responsibilities:

• Develop and execute global marketing strategies to expand market share and enhance brand awareness for a a few products, with the primary focus on the Proxima Cloud CRM
• “Listening” to the trends of the market and directing the market research efforts of the company
• Liaising with other departments to guide a unified approach to customer service, distribution etc. that meets market demands
• Manage the marketing budget, ensuring efficient allocation of resources to maximize ROI
• Provide regular updates to the executive team on marketing performance and strategy impact
• Monitor competitors’ activities and market trends to identify opportunities and threats.
• Define quarterly targets, performance metrics, and go-to-market strategies
• Develop and execute a content strategy aligning marketing and PR efforts with business goals to boost industry recognition
• Collaborate closely with the sales team to create materials, presentations, and tools for acquiring new B2B clients
• Oversee brand identity and ensure messaging consistency across all platforms
• Lead the development of digital marketing initiatives, including SEO, SEM, social media, content marketing and ABM
• Organize and participate in industry events, conferences, and webinars to promote the company and its products
• Identify and manage participation in relevant industry events, sponsorships, and networking opportunities
• Conduct market research and competitor analysis to identify opportunities for differentiation
• Build and manage a high-performing marketing team, providing mentorship and professional development opportunities

Required Experience

• 8–12+ years in B2B SaaS marketing (CRM domain strongly preferred; Pharma CRM is a plus); 3+ years in a Director/Head role.
• Proven experience in US market is a must.
• Hands‑on implementation of MAP and lead lifecycle: scoring, MQL/MQA, routing SLAs, attribution, CRM integration and data hygiene.
• Built and scaled Bowtie‑style revenue engines across pre‑sale and post‑sale loops with measurable impact on pipeline, ARR and NRR.
• Leadership across Demand Gen/ABM/SEO/Paid/Content; running integrated enterprise campaigns with clear revenue accountability.
• Compliance experience: MLR governance, GDPR/consent; understanding of Pharma B2B boundaries.
• Data‑driven operator with strong executive communication to CEO/CCO/CPO; comfortable with funnel math and forecasting.

Key Responsibilities

• Project Management
• Develop and manage detailed implementation project plans.
• Coordinate all stages of CRM deployment — from initial briefing to Go-Live.
• Monitor project risks, deadlines, scope, and quality.
• Client Engagement
• Lead pre-project discussions and client workshops.
• Conduct onboarding sessions, demos, and training for key users.
• Provide Hyper Care support post-implementation.
• Team Leadership
• Assign and monitor tasks across the implementation team.
• Develop and mentor team members, ensuring performance growth.
• Maintain internal documentation and knowledge sharing.
• CRM Configuration Oversight
• Oversee setup of business logic, user roles, reference data, forms, and fields.
• Collaborate with Dev and QA teams on custom client requests.
• Support the development of user manuals and documentation.
• Analytics and Reporting
• Track and evaluate KPIs for all implementation projects.
• Generate project status reports for leadership.

• Contribute to process improvements based on client feedback.

   

Required Skills & Qualifications

• 3+ years of experience in CRM implementation project management (preferably in pharma or FMCG).
• Strong knowledge of CRM systems, sales force automation, and field force workflows.
• Proven team leadership and delegation skills.
• Client-facing experience with C-level stakeholders.
• Proficient in Excel, PowerPoint, Jira/Bitrix, and basic Power BI.

• English proficiency: B2 or higher.

   

Preferred Qualifications

• Experience with Proxima Cloud CRM, Salesforce, Veeva, or similar platforms.
• Familiarity with SQL or basic database configuration.

• Project management certifications (PMP, PRINCE2, or Agile).

   

What We Offer

• Competitive salary with performance-based bonuses.
• Opportunity to manage international deployments (e.g., Brazil, Romania, Mexico).
• Clear growth path toward Head of Delivery.
• CRM and project management training and certifications.

• Flexible schedule and remote work options.

   

Additional Responsibilities:

• Monitor and manage the financial performance of the implementation department.
• Collaborate closely with Sales and Customer Success teams to ensure alignment and seamless client experience.
• Develop and implement KPIs for the implementation team to ensure high performance and accountability

Required Qualifications:

• 3+ years of experience as a Business Analyst, preferably in cloud software or CRM environments.
• Solid understanding of cloud platforms and CRM systems such as Salesforce, HubSpot, Pipedrive, etc.
• Proven ability to gather, analyze, and document business requirements and user stories.
• Experience with Agile methodologies and product lifecycle processes.
• Excellent communication skills and strong written command of English.
• Ability to collaborate across engineering, sales, and marketing teams.
• Strong analytical thinking and attention to detail, with experience in working with large datasets.
• Familiarity with BI tools and data visualization is a plus.
• Bachelor’s degree in IT, Business, Engineering, or equivalent experience.

• Experience with AI/ML-based CRM automation or integration projects is an advantage.

   

Key Responsibilities:

• Collect and analyze business requirements from stakeholders, including clients, sales, and internal teams.
• Document workflows, prepare detailed specifications, and write clear user stories.
• Collaborate with UX designers, developers, and architects to ensure accurate solution delivery.
• Support backlog grooming and feature prioritization in alignment with business goals.
• Conduct market and competitor research to support product and business strategies.
• Facilitate testing and validation of product features before release.
• Provide ongoing analysis of product performance and prepare analytical reports.

• Ensure all deliverables meet security, privacy, and compliance standards.

   

Perks & Benefits:

• 24 paid vacation days
• Flexible schedule and top-tier working conditions
• Competitive salary
• Full remote work

• Young, talented, and ambitious team culture

   

Language Requirements:
🇺🇦 Ukrainian – Native
🇬🇧 English – Advanced

About Proxima Research:
With over 30 years of expertise, Proxima Research is a trusted international partner in delivering advanced data and technological solutions to the healthcare and pharmaceutical sectors. We serve over 400 clients in 47 countries, offering services in CRM/ETMS support, HCP/HCO data management, BI implementation, multi-channel marketing, research, and consulting.

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