Proxima Research

Job Title: Senior Architect – CRM Platform Ecosystem

Location: Remote
Reports to: СPO
Level: Senior / Principal 

About the Role

We are seeking an experienced Senior Architect to lead the architecture of our CRM Platform Ecosystem, driving the design and evolution of a scalable, modular, and API-first system that supports dynamic customer workflows, integrations, and analytics. You will play a strategic role in transforming our existing monolith into a maintainable, high-performing platform based on modern architectural principles such as Hexagonal Architecture, Event-Driven Design, and Domain-Driven Design.

You will work closely with the CO, engineering teams, product leaders, and external partners to create a CRM ecosystem that is future-ready, cloud-native, and deeply customizable.

Key Responsibilities:
• Design and oversee the implementation of the CRM platform architecture, ensuring alignment with business goals and technology strategy.
• Define architectural standards and lead the transition to a microservices or modular monolith architecture, as appropriate.
• Lead domain modeling and collaborate with product and engineering teams to apply Domain-Driven Design (DDD) practices.
• Architect and guide implementation of integration strategies including REST/GraphQL APIs, event buses (Kafka/RabbitMQ), and third-party services.
• Own decisions related to data architecture, including PostgreSQL modeling, replication, and performance optimization.
• Define and maintain architecture documentation, including diagrams, contracts, and interface specifications.
• Champion non-functional requirements such as performance, scalability, security, and fault-tolerance.
• Collaborate with DevOps to ensure the architecture is cloud-agnostic, containerized, and CI/CD friendly.
• Review and guide technical design decisions across multiple teams and enforce architectural best practices.
• Mentor developers, tech leads, and other architects in clean code, architectural thinking, and technical decision-making.

Requirements:

Must-Have 
• 8+ years of experience in backend or full-stack architecture, with at least 3 years in a senior or lead architect role. 
• Proven experience designing and evolving large-scale CRM platforms or complex enterprise systems. 

• Prior experience working with CRM-specific features such as workflows, custom fields, automation, or user segmentation. 
• Deep knowledge GoLang and PostgreSQL. 
• Hands-on experience applying Hexagonal Architecture, CQRS, Event-Driven Architecture, or similar paradigms. 
• Strong understanding of modular architecture, API versioning, and service orchestration. 
• Experience working in cloud environments (AWS, Azure, or GCP), with infrastructure as code principles. 
• Excellent communication skills and the ability to translate business needs into technical architecture. 

Nice-to-Have 
• Experience in  Flutter/Dart frontend architecture and integrating frontend with backend APIs. 
• Knowledge of PHP (Symfony), GraphQL, Redis, Kubernetes, and Elasticsearch. 

 
 We Offer:

• A fully remote role with flexible engagement (full-time or contract) – you can also choose to work in the office or in a hybrid format if you prefer
• An opportunity to influence and shape the architecture and overall direction of the AI product
• Work at a large product company with a wide range of in-house developed solutions, many of which have been leading the market for over 15 years
• Access to diverse internal projects, enabling you to develop various skill sets and show your potential in different areas
• A competitive compensation package that reflects your experience and skills, with opportunities for review based on performance

We seek a dynamic and results-oriented Chief Marketing Officer (CMO) to lead our marketing efforts and drive growth for our B2B SaaS platform. The ideal candidate will have a proven track record of success in SaaS marketing, with a strong understanding of the B2B landscape and experience in developing and executing data-driven marketing strategies. The CMO will develop and implement a comprehensive marketing plan, drive lead generation, build brand awareness, and foster strong customer relationships.

Key Responsibilities:

• Develop and execute global marketing strategies to expand market share and enhance brand awareness for a a few products, with the primary focus on the Proxima Cloud CRM
• “Listening” to the trends of the market and directing the market research efforts of the company
• Liaising with other departments to guide a unified approach to customer service, distribution etc. that meets market demands
• Manage the marketing budget, ensuring efficient allocation of resources to maximize ROI
• Provide regular updates to the executive team on marketing performance and strategy impact
• Monitor competitors’ activities and market trends to identify opportunities and threats.
• Define quarterly targets, performance metrics, and go-to-market strategies
• Develop and execute a content strategy aligning marketing and PR efforts with business goals to boost industry recognition
• Collaborate closely with the sales team to create materials, presentations, and tools for acquiring new B2B clients
• Oversee brand identity and ensure messaging consistency across all platforms
• Lead the development of digital marketing initiatives, including SEO, SEM, social media, content marketing and ABM
• Organize and participate in industry events, conferences, and webinars to promote the company and its products
• Identify and manage participation in relevant industry events, sponsorships, and networking opportunities
• Conduct market research and competitor analysis to identify opportunities for differentiation
• Build and manage a high-performing marketing team, providing mentorship and professional development opportunities

Skills and Experience:

• SaaS Marketing Expertise: Deep understanding of the B2B SaaS market and its unique challenges and opportunities. 
• Strategic Thinking: Ability to develop and execute long-term marketing strategies that drive business growth. (including PLG Strategy)
• Digital Marketing Proficiency: Strong knowledge of digital marketing channels, including SEO, SEM, social media, and email marketing (will be a plus experience with HubSpot Marketing Hub or Salesforce Marketing Cloud Account Engagement(Pradot))
• Lead Generation & Sales Enablement:Experience in generating high-quality leads and enabling the sales team to convert them into customers (will be a plus experience with Demandbase, Clay, Amplemarket, etc)
• Communication & Collaboration: Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams. 
• Data Analysis & Optimization: Ability to analyze marketing data, identify trends, and optimize campaigns for maximum impact. 

Key Responsibilities

• Project Management
• Develop and manage detailed implementation project plans.
• Coordinate all stages of CRM deployment — from initial briefing to Go-Live.
• Monitor project risks, deadlines, scope, and quality.
• Client Engagement
• Lead pre-project discussions and client workshops.
• Conduct onboarding sessions, demos, and training for key users.
• Provide Hyper Care support post-implementation.
• Team Leadership
• Assign and monitor tasks across the implementation team.
• Develop and mentor team members, ensuring performance growth.
• Maintain internal documentation and knowledge sharing.
• CRM Configuration Oversight
• Oversee setup of business logic, user roles, reference data, forms, and fields.
• Collaborate with Dev and QA teams on custom client requests.
• Support the development of user manuals and documentation.
• Analytics and Reporting
• Track and evaluate KPIs for all implementation projects.
• Generate project status reports for leadership.

• Contribute to process improvements based on client feedback.

   

Required Skills & Qualifications

• 3+ years of experience in CRM implementation project management (preferably in pharma or FMCG).
• Strong knowledge of CRM systems, sales force automation, and field force workflows.
• Proven team leadership and delegation skills.
• Client-facing experience with C-level stakeholders.
• Proficient in Excel, PowerPoint, Jira/Bitrix, and basic Power BI.

• English proficiency: B2 or higher.

   

Preferred Qualifications

• Experience with Proxima Cloud CRM, Salesforce, Veeva, or similar platforms.
• Familiarity with SQL or basic database configuration.

• Project management certifications (PMP, PRINCE2, or Agile).

   

What We Offer

• Competitive salary with performance-based bonuses.
• Opportunity to manage international deployments (e.g., Brazil, Romania, Mexico).
• Clear growth path toward Head of Delivery.
• CRM and project management training and certifications.

• Flexible schedule and remote work options.

   

Additional Responsibilities:

• Monitor and manage the financial performance of the implementation department.
• Collaborate closely with Sales and Customer Success teams to ensure alignment and seamless client experience.
• Develop and implement KPIs for the implementation team to ensure high performance and accountability

Responsibilities:

• Implement new functionality within the existing project.
• Maintain and refactor the current codebase.
• Analyze architectural solutions and suggest improvements.
• Conduct code reviews and mentor team members.

Required Skills and Experience:

• 4+ years of commercial development experience.
• Strong knowledge of modern PHP, with at least 2 years of recent hands-on experience.
• Solid understanding of OOP, SOLID, GRASP, and Clean Code principles.
• Practical experience with design patterns and their application.
• Hands-on experience with Symfony or another modern PHP framework.
• Understanding of client-server architecture and REST API principles.
• Strong SQL skills, ability to optimize queries, experience with PostgreSQL.
• Experience working with message queues (RabbitMQ, SQS, Kafka, etc.).
• Strong knowledge of TypeScript, with at least 2 years of practical experience.
• Confident in HTML, CSS (SCSS), ability to implement layouts from Figma designs.
• Solid experience with Angular 2+, understanding of component-based architecture.
• Proficient with RxJS.
• Experience using linters and static code analyzers (e.g., psalm, eslint).
• Good understanding of Unix systems, terminal usage, and basic bash scripting.
• Experience with Docker (configuration, setup, deployment).
• Skilled in writing unit and integration tests.
• Proficient with Git and branching strategies.
• Ability to debug complex issues, analyze logs, and detect memory leaks.
• Experience conducting code reviews.
• Strong ability to justify technical decisions and clearly document implementation.
• Excellent self-management, learning agility, and problem-solving skills.

Nice to Have:

• Understanding of DDD and CQRS principles.
• Experience with other programming languages (e.g., Go, Node.js, Python).
• Experience with AWS.
• Knowledge of CI/CD processes and the ability to write pipelines (GitHub Actions, GitLab CI, CircleCI).
• Understanding of security best practices (OAuth2, CSRF, XSS, JWT).

• Competitive salary
• Opportunity to manage international deployments (e.g., Brazil, Romania, Mexico).
• Flexible schedule and remote work options.