Jobs of company Petcube 5

Become a Customer Support Specialist at Petcube and assist pet parents worldwide by resolving their inquiries with care and expertise.

We’re seeking energetic, tech-savvy individuals with clear communication skills and fluent English to provide outstanding support and ensure an exceptional customer experience with Petcube products.
 

Responsibilities

• Effectively address customer inquiries via chat & email.
• Monitor and respond to feedback on social media.
• Maintain professionalism when owning customer interactions.
• Take responsibility for your work.
• Identify, document, and follow up with engineers on product bugs and features.
• Identify trends in customer requests and suggest improvements to processes and products.
• Collaborate with members of other teams.
   

Requirements

• Strong natural will to help other people.
• Fluency in English with no or minimal accent and clear communication skills.
• Motivation and passion for getting work done properly.
• Ability to learn quickly.
• Attention to detail.
• Discipline and a strong work ethic.
• Genuine curiosity about people and business.

• Young, trendy, and fun.

   

Shift

9 pm — 5 am, Kyiv Time, Sunday — Thursday
 

Benefits

• Great compensation package with company-wide benefits.
• Silicon Valley rooted startup environment with a sharp focus on the US market.
• Rapid professional development in a healthy corporate culture.
• Remote work.
• Health benefits.

Petcube makes the best pet cameras and software, connecting people to their pets.

Our products enable people to watch, talk to, play with, and feed pets remotely while keeping their pets safe and healthy.

If you’re interested and think you could be a great fit for this role, we encourage you to apply.

Petcube is the leader in pet technology, creating innovative products that improve the lives of pets and their owners. Our interactive pet cameras, combined with smart AI features, allow people to stay connected with their pets from anywhere. We’re driven by a passion for pets and technology, and our products are used by millions of pet owners worldwide.

We are looking to build a long-term, impactful collaboration with a skilled Affiliate Marketing Manager to join our team and expand Petcube’s partnership network.

Key Responsibilities:

• Identifying and evaluating websites for high-quality affiliate partnership opportunities across Petcube products
• Contacting and pitching affiliate partnership options including link placements to prospective partners
• Building and maintaining strong relationships with affiliate partners to ensure ongoing collaboration and increased performance
• Identifying and negotiating new strategic partnerships to grow Petcube’s affiliate program
• Developing the commission structure for affiliates based on performance and strategic goals
• Signing contracts with new affiliate partners to ensure all terms are clearly defined
• Executing and optimizing various affiliate partnerships while staying updated on the latest trends and techniques in affiliate marketing
• Developing, tracking, and analyzing the performance of the affiliate marketing program with clear and transparent reporting

• Providing direct updates to the Growth Marketing Lead

   

Requirements:

• 1-2+ years of hands-on experience with affiliate management
• Experience working with the US or Western markets
• Strong knowledge of tools like Ahrefs, Semrush etc.
• At least upper-intermediate English level, excellent communication skills
• Fast learner with strong attention to detail
• Analytical mindset to assess performance metrics and optimize campaigns effectively

• Experience with affiliate networks (such as ShareASale, CJ, and Rakuten) will be plus

   

What We Offer:

• A fast-paced start-up environment that encourages rapid personal and professional growth
• Collaborative engineering culture and strong work ethics from the founding team
• A team of passionate professionals who make every Zoom call engaging
• We work only with people who take pride in their work and are genuinely excited about what they do
• Opportunities for career progression in a growing company
• Flexible work hours, allowing for a better work-life balance

Petcube, Inc. is a leading technology company that keeps people connected with their pets. It has emerged as a technology leader, claiming a new category of Connected Pet that’s defined at the intersection of Connected Home and Pet Care.

We are looking to hire a skilled Middle Data/Product Analyst to join our growing team.

As a Middle Data/Product Analyst at Petcube, you will play a key role in supporting various teams with data-driven insights, conducting in-depth product research, and building analytical tools to enhance our product offerings. 

Your work will directly impact the evolution of our smart pet care solutions.

Responsibilities

• Support teams by providing relevant data, reports, and investigation results.
• Conduct comprehensive product research and develop recommendations for product improvements.
• Design, support, and build dashboards to highlight new feature performance and identify valuable user patterns.
• Utilize statistical analysis and A/B testing to drive data-informed decision-making.

• Collaborate with cross-functional teams to translate business requirements into analytical frameworks.

   

Will be a plus

• Knowledge of Python for data analysis and manipulation.

• Basic understanding of Data Engineering principles and familiarity with Apache Airflow.

   

Requirements

• Proven experience (2+ years) in conducting in-depth product research and providing actionable recommendations.
• Strong foundation in statistics, probability theory, and A/B testing methodologies.
• Minimum 2 years of hands-on experience with SQL, including both Data Definition Language (DDL) and Data Manipulation Language (DML).
• At least 1 year of experience working with Google Data Stack, specifically BigQuery and Looker/Looker Studio.
• Excellent analytical and problem-solving skills.
• Strong communication skills with the ability to present complex data in a clear, concise manner.
• At least B2+ English.
   

Benefits

• Great compensation package with company-wide benefits.
• Silicon Valley rooted startup environment with a sharp focus on the US market.
• Rapid professional development in a healthy corporate culture.
• Remote work, flexible hours.

• Health benefits. 
  
  Petcube makes the best pet cameras and software, connecting people to their pets. Our products enable people to watch, talk to, play with, and feed pets remotely while keeping their pets safe and healthy.

   

  If you're interested and think you could be a great fit for this role, we encourage you to apply.

Petcube, the leader in connected pet care devices, is seeking a Senior Software Engineer to drive our backend development and DevOps efforts. 

Join our passionate team as we push the boundaries of what's possible in the pet tech industry. You'll be at the forefront of developing intelligent systems that bring pet parents closer to their beloved companions, no matter the distance.

Responsibilities

• Develop and maintain robust backend systems for our mobile apps and device connectivity.
• Implement best practices (SOLID, KISS, DRY) for high-quality, maintainable code.
• Design secure architectures for our cloud services.
• Manage end-to-end DevOps processes and infrastructure.
• Optimize database performance, particularly MySQL, for large-scale data handling.

• Ensure scalability, reliability, and security of our cloud-based services.

   

Requirements

• 4+ years of experience as a Backend Engineer.
• Strong proficiency in PHP, (Symfony framework).
• Solid experience with Kubernetes, Helm charts, and Google Cloud Platform (GCP).
• Working knowledge of Python, Golang, and Java.
• Expertise in implementing security best practices across software development and cloud environments.
• Strong skills in database optimization, particularly MySQL.
• Thorough understanding and application of CI/CD principles.

• Experience with monitoring and logging systems for distributed devices.

   

Will be a plus

• Understanding of cybersecurity principles in cloud environments.
• Experience with secure coding practices and security-focused code reviews.

• Familiarity with video streaming technologies and real-time communication systems.

   

Personal Qualities

• Passion for technology and its application in pet care.
• Strong focus on security in software development and infrastructure management.
• A systematic approach to problem-solving.

• Transparent communication and effective teamwork skills.

   

Benefits

• Great compensation package with company-wide benefits.
• Silicon Valley rooted startup environment with a sharp focus on the US market.
• Rapid professional development in a healthy corporate culture.
• Remote work, flexible hours.
• Health benefits.

Petcube makes the best pet cameras and software, connecting people to their pets. Our products enable people to watch, talk to, play with, and feed pets remotely while keeping their pets safe and healthy.

Join Petcube and help us shape the future of pet care through data-driven insights and innovative product development!

If you’re interested and think you could be a great fit for this role, we encourage you to apply.

Petcube, Inc. is a leading technology company that keeps people connected with their pets. It has emerged as a technology leader, claiming a new category of Connected Pet that’s defined at the intersection of Connected Home and Pet Care.

We are looking to hire a passionate Product Researcher to join our product team, which is making technology indistinguishable from magic by connecting pets to the internet and giving them a voice.

Responsibilities

• Focus both on Hardware & Software products, including existing products like Petcube Mobile Apps, subscription services, and web experience, as well as some unannounced products.
• Conduct quantitative and qualitative studies, including user interviews, surveys, usability research, user session reviews, and Sensor Tower reports.
• Monitor the overall pet market and competition performance.
• Emerging products and categories research.
• Collect, organize, and document the research outputs into the research Knowledge Base.
• Interpret collected data and identify patterns.
• Present the research outputs to the product and executive teams.

• Collaborate with the product & design team on research matters.

   

Requirements

• 2+ years in Product research or product management.
• Proven skills in running effective market research that led to impactful business results.
• Practical knowledge of competitive intelligence tools and methodologies.
• Customer development and user interview hands-on experience.
• Strong presentation skills, and ability to process and effectively structure the research outputs.
• Understanding of key product and business metrics.
• A data-driven mindset and sense of product ownership.
• Knowledge of product experimentation and AB test approaches.
• Basic skills in wireframing / UX flow design.
• Strong communication and problem-solving skills.

• C1+ English.

   

Would be a plus:  hardware and IoT products research experience

Benefits

• Great compensation package with company-wide benefits.
• Silicon Valley rooted startup environment with a sharp focus on the US market.
• Rapid professional development in a healthy corporate culture.
• Remote work, flexible hours.

• Health benefits.

   

Petcube makes the best pet cameras and software, connecting people to their pets. Our products enable people to watch, talk to, play with, and feed pets remotely while keeping their pets safe and healthy. 

If you're interested and think you could be a great fit for this role, we encourage you to apply.