Peratera

About Us

At Peratera we believe in the future of digital commerce and the borderless economy. Our products are designed to make digital commerce friction-free, no matter where in the world you operate. The world has gone digital  and the businesses winning in it need payments infrastructure that keeps up.

Our platform combines a full-featured payment gateway with a digital wallet - giving merchants a single, powerful tool to accept payments, hold balances in multiple currencies, and pay out to customers and partners anywhere in the world. We serve some of the most demanding industries in digital commerce: iGaming operators, FX platforms, global e-commerce businesses, and fintech companies who need payments to just work.

We move fast, think commercially, and care deeply about the experience of every merchant on our platform - backed by our authorisation as an FCA-regulated Electronic Money Institution (FRN: 1023849).

Your Mission 

You’ll drive and support the evolving Technology Vision and newly defined CTO strategy, ensure reliability, correctness and scalability of critical payment flows across the platform by combining exploratory testing with automation-first practices. 

Your Tech Environment
You’ll be working in a modern, scalable tech environment built around Java (Spring Boot) and REST APIs on the backend, with React and PHP powering the frontend. Our infrastructure is hosted on AWS, and the platform is designed as a set of distributed services with multiple external integrations, including payment providers.

We follow an API-first, automation-driven testing approach, leveraging tools like Playwright to ensure high reliability and fast delivery across critical payment flows.

What You’ll Do 

Core Quality Ownership 

• Take ownership of end-to-end quality of payment flows (deposit, payout, reconciliation)  
• Validate business-critical scenarios, not just features  
• Identify risks in transaction lifecycle (e.g. callback failures, timeouts)  

Testing and Automation

• Design and execute API-first test scenarios
• Build and maintain automated tests (API + selective UI)
• Develop reusable test components (clients, data builders)  

Integration Testing

• Test integrations and implement automation integration flow with external providers (Open Banking, payment processors)
• Validate async flows (callbacks, polling, retries)  

Debugging and Production Support

• Investigate production issues and reproduce bugs
• Work with logs, DB and API traces
• Support root cause analysis  

Collaboration

• Work closely with backend engineers on testability
• Define acceptance criteria with product team
• Contribute to release quality gates  

Continuous Improvement 

• Help establish regression Testing Strategy  
• Contribute to CI/CD pipelines (smoke tests, pre-release checks)  
• Improve overall engineering quality standards 
•  

What We’re Looking For

• Experience with API testing (REST, JSON, HTTP)  
• Strong understanding of backend systems  
• Experience with test automation (Playwright / RestAssured / similar)  
• Ability to debug issues using logs and databases
• Understanding of async systems (callbacks, queues, retries)
• Experience in payments / fintech

• Experience with CI/CD pipelines  

   

Nice To Have 

• SQL / data validation skills
• Experience with distributed systems
• Hands-on experience with AI tools for QA automation

• Prompt engineering for AI-assisted QA and test automation

   

What You’ll Get

• Competitive, market-aligned compensation
• Opportunity to work on a high-impact product with real-world scale
• Modern tech environment and engineering-driven culture
• International, distributed team with a collaborative mindset
• Remote-friendly setup with flexible working hours

• Supportive team culture focused on knowledge sharing and ownership

   

Sounds like a match? Send us your CV - we’re excited to get to know you.

About Us

At Peratera we believe in the future of digital commerce and the borderless economy. Our products are designed to make digital commerce friction-free, no matter where in the world you operate. The world has gone digital  and the businesses winning in it need payments infrastructure that keeps up.
 

Our platform combines a full-featured payment gateway with a digital wallet - giving merchants a single, powerful tool to accept payments, hold balances in multiple currencies, and pay out to customers and partners anywhere in the world. We serve some of the most demanding industries in digital commerce: iGaming operators, FX platforms, global e-commerce businesses, and fintech companies who need payments to just work.
 

We move fast, think commercially, and care deeply about the experience of every merchant on our platform - backed by our authorisation as an FCA-regulated Electronic Money Institution (FRN: 1023849).

Your Mission

As Merchant Account Manager, you’ll own the full lifecycle of Peratera’s merchant relationships - from onboarding and integration through to retention, upsell, and commercial growth. You’ll work with a portfolio of sophisticated B2B merchants in iGaming, FX, and e-commerce, serving as the link between their business needs and our internal Product, Tech, Finance, and Compliance teams.

What You’ll Do

• Serve as the primary contact for a portfolio of Peratera merchants across industries
• Run regular health-check calls: onboarding, integration, finance, compliance, and technical topics
• Monitor merchant activity and proactively flag risks, declines in processing volume, or satisfaction issues
• Lead merchants through onboarding, KYC, and integration to ensure a smooth go-live
• Coordinate with Tech and Product teams to resolve integration issues and answer technical queries
• Create and maintain onboarding documentation and merchant-facing materials
• Identify upsell and cross-sell opportunities within your merchant portfolio
• Analyse merchant payment performance: success rates, conversion, declined transactions, and recommend improvements
• Collaborate with the CPO on commercial priorities and merchant-specific strategies
• Own and drive merchant-reported issues end-to-end - from first contact to resolution.
• Work with Finance on billing, settlements, and reconciliation queries
• Ensure compliance and legal queries are handled in a timely and accurate manner

What We’re Looking For

• 3–5 years of experience in account management, customer success, or merchant management within a payments or fintech company
• Experience managing a B2B merchant portfolio - owning relationships, driving retention, and growing revenue
• Strong commercial mindset - comfortable identifying upsell and cross-sell opportunities and turning merchant conversations into business outcomes
• Comfortable working with payment data: success rates, conversion, decline reasons - and turning insights into action
• Deep understanding of online payments: processing flows, settlement, chargebacks, and reconciliation
• Strong communicator - able to handle technical, financial, and commercial conversations with equal confidence
• Highly organised and proactive - able to manage a large portfolio without letting things slip
• Fluent English is required (experience working with CIS or Eastern European merchants is a strong advantage)
   

Nice To Have

• Experience with distributed, multi-provider payment platforms
• Familiarity with merchant integration use cases
• Understanding of async flows (callbacks, polling, retries) is a plus

What You’ll Get

• Competitive, market-aligned compensation
• Opportunity to work on a high-impact product with real-world scale
• Modern tech environment and engineering-driven culture
• International, distributed team with a collaborative mindset
• Remote-friendly setup with flexible working hours
• Supportive team culture focused on knowledge sharing and ownership

Sounds like a match? Send us your CV - we’re excited to get to know you.