Peratera

iGaming Sales Executive

What You Will Be Doing: 

• Reporting to the Head of UK, your main responsibility will be building relationships with iGaming merchants
• Attending industry events and networking conferences
• Proactively contacting partners via email, LinkedIn, phone, and in-person meetings, and achieving minimum KPI activity levels set by the UK Head
• Assisting the team with the onboarding process by collecting and pre-vetting due diligence documentation
• Supporting the closure of larger international deals
• Providing market insights, feedback, and opportunity input to the product team
   

We Are Looking For: 

• 3+ years of proven success in business development, consistently exceeding targets, with at least 2 years of experience in the banking/payments sector, specifically working with iGaming
• Experience in outbound sales to SME and large business markets
• Familiarity with leading CRMs and strong analytical skills related to sales performance and KPIs
• Excellent communication skills in English
• A proactive problem-solver who removes blockers, drives continuous improvement, and manages multiple stakeholders effectively
• A hands-on individual who’s excited about closing big deals and building strategic partnerships

We Offer 

Competitive compensation: Base Salary + Bonus
Long-term B2B contract with legal entity in New Zealand

Career growth opportunity with the development of the sales team 

What You Will Be Doing

Reporting to the Head of Customer Operations, you will act as the frontline advocate for our clients, ensuring seamless payment performance and delivering actionable insights to help merchants optimize their success with Peratera. You’ll monitor transaction flows, track conversion rates, and work across teams to troubleshoot and improve the customer experience.
 

• Actively monitor payment performance, transaction flows, and conversion rates across all client accounts
• Analyze key metrics to identify trends, anomalies, and opportunities for optimization
• Serve as the main point of contact for merchants post-onboarding, building strong, trust-based relationships
• Investigate and resolve transaction issues, working cross-functionally with product, engineering, and compliance
• Proactively provide clients with performance reports, insights, and recommendations to improve success
• Educate clients on best practices for payment routing, settlement, and reconciliation
• Maintain detailed records of client health, feedback, and support interactions
• Escalate urgent issues and work to remove blockers that impact customer satisfaction or revenue
   

We Are Looking For

• 3+ years in a customer-facing role within fintech or payments
• Strong analytical skills with experience interpreting and visualizing transaction or performance data
• Familiarity with payment flows, conversion tracking, chargebacks, and reconciliation processes
• Proficiency in tools like Excel, Looker, Tableau, or similar analytics platforms
• Outstanding communication skills—confident in explaining technical and financial concepts clearly
• A customer-obsessed mindset with a proactive approach to solving problems before they escalate
• Detail-oriented, highly organized, and comfortable managing multiple client relationships simultaneously
• Able to thrive in a fast-paced, dynamic, and data-driven environment

What You Will Be Doing

Reporting to the Head of Product, you’ll play a key role in shaping the user experience of our core financial platform. Working closely with designers, engineers, and stakeholders, you’ll own the end-to-end product lifecycle—from discovery and UX research to launch and iteration.

• Own the roadmap and development of user-facing features, with a focus on intuitive, seamless interfaces
• Collaborate daily with UI/UX designers to translate customer needs into elegant, functional design solutions
• Conduct user research and usability testing to inform product direction
• Write clear product requirements, specs, and user stories that guide design and engineering
• Prioritize features and enhancements based on impact, effort, and business goals
• Work closely with engineering to ensure high-quality delivery and resolve trade-offs in real time
• Analyze product usage data and customer feedback to identify opportunities for improvement
• Communicate updates, insights, and metrics to stakeholders across the company
   

We Are Looking For

• 3+ years of product management experience, preferably in fintech, SaaS, or payments
• Demonstrated success working on user-facing products with strong UX/UI components
• Experience working closely with design and frontend teams to build consumer-grade interfaces
• Strong understanding of agile product development and tools like Jira, Figma, and Notion
• A keen eye for detail, with a user-first mindset and deep empathy for customer needs
• Analytical and data-driven, comfortable using metrics to guide decisions
• Excellent communication skills—you can clearly articulate product decisions and rally cross-functional teams
• A proactive, hands-on mindset and a passion for building beautiful, useful products in fast-paced environments