PEGAS STUDIO LIMITED

We are an iGaming company with over three years of experience and a team of more than 1000+ specialists.

Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.

Join the team that launches new projects in various markets and shapes the future of the iGaming industry.

What experience is important to us:

• Proficiency in Excel (pivot tables, formulas, data analysis).
• Analytical mindset, ability to work with large datasets, attention to numbers, and accuracy in calculations.
• Knowledge of transactions, banking operations, payment tools, and interactions between payment participants.
• Responsibility, attention to detail, and organizational skills.
• Experience with financial planning, budgeting, and reporting.

• Understanding of cryptocurrencies and international financial operations.

   

What you will do:

• Prepare and manage payment schedules, ensuring timely execution.
• Oversee partner payments, account balances, and manual adjustments.
• Prepare and analyze financial reports (P&L, Cash Flow, Balance Sheet).
• Conduct budgeting, forecasting, and variance analysis.
• Manage accounts receivable, partner program payments, and service refunds.
• Analyze financial performance, identify risks, and optimize processes.
• Collaborate with internal teams and external partners on financial matters.

Why you should join us:

• We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) – save time by avoiding commuting.
• Paid vacation and sick leave – we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.
• Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions.
• Competitive salary – your contribution will be properly valued.
• Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise.
• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.
• 100% guaranteed professional development and acquisition of new skills.

We are an iGaming company with more than three years of experience and a team of 1000+ specialists.

Our achievements include 8 large projects that are popular among our customers and successfully operate in Tier 1-3 locations.

The company attracts and values highly qualified specialists, which allows us to build processes efficiently and successfully expand our presence in new locations

Responsibilities:

• Ensuring stable email deliverability: The Senior Email Deliverability Specialist is responsible for ensuring company emails reach the target audience's inbox with the highest possible engagement rates. This involves analyzing infrastructure, managing domain and IP reputations, and implementing long-term deliverability strategies.
• Advanced diagnostics and strategic analysis: The role requires a thorough audit of technical aspects like SPF, DKIM, DMARC, DNS configurations, and blacklist monitoring.
• Sender reputation management: Proactively manage the organization’s sender reputation to prevent blacklisting and minimize spam complaints.
• Collaboration with marketing teams: Align email strategies with marketing goals and best deliverability practices to increase email efficiency and scale.
• Compliance with email regulations: Stay updated on email regulations (e.g., GDPR) to ensure all campaigns comply with legal and provider standards.
• Analysis and reporting: Regularly analyze delivery performance and provide actionable insights for improving engagement and efficiency.

Key Skills and Experience:

• Minimum of 3 years of experience in email marketing or deliverability.
• Proven track record of improving email deliverability metrics.
• Proficiency in CRM platforms (Customer.IO, Sendgrid) and analytics tools (PowerBI, LookerStudio).
• Practical experience with warm-up tools (Folderly, Warmy) and deliverability testing tools.
• Strong knowledge of SPF, DKIM, DMARC, and email infrastructure.

We are an iGaming company with more than three years of experience and a team of 1000+ specialists.

Our achievements include 8 large projects that are popular among our customers and successfully operate in Tier 1-3 locations.

The company attracts and values highly qualified specialists, which allows us to build processes efficiently and successfully expand our presence in new locations

We are looking for Email Deliverability CRM Operations Specialist which key responsibilities include advanced diagnostics and strategic analysis of the email environment (SPF, DKIM, DMARC, DNS configuration, blacklist monitoring), proactive reputation management, close collaboration with marketing teams, compliance monitoring, and performance reporting.

      Responsibilities:

• Deliverability & Technical Operations
• Monitor and improve email deliverability metrics across transactional and marketing campaigns.
• Conduct technical audits (SPF, DKIM, DMARC, DNS, IP reputation, blacklist checks) and implement corrective actions.
• Manage SMTP setups (Mailgun, SendGrid, etc.) and ensure their optimal performance.
• Oversee domain and IP reputation management, IP warming, and DNS configuration.
• Ensure compliance with GDPR and other global email marketing regulations.
• Manage and optimize CRM processes within Smartico.
• Build and optimize segmentation strategies to increase engagement and sender reputation.
• Identify key metrics, monitor trends, and provide actionable insights for improvement.

• Prepare regular performance and compliance reports using analytics tools (Power BI, Looker Studio, etc.).

   

  Key Skills and Experience:

• 3+ years of experience in email deliverability, CRM operations, or ESP management.
• Experience with Smartico CRM or similar platforms.
• Hands-on experience with Mailgun, SendGrid, or custom SMTP setups.
• Strong understanding of SPF, DKIM, DMARC protocols, DNS configuration, and troubleshooting.
• Familiarity with deliverability tools (Folderly, Warmy, GlockApps, mail-tester, etc.).
• Knowledge of segmentation, engagement metrics, and audience lifecycle management.
• Experience managing multiple projects and coordinating cross-functional teams.

• Analytical mindset, strong attention to detail, and ability to translate data into actionable insights.

   

  Why you should join us:

• We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) – save time by avoiding commuting.
• Paid vacation and sick leave  – we care about your health and timely rest.
• Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions. 
• Competitive salary  – your contribution will be properly valued. 
• Participation in company internal events  – knowledge exchange among colleagues and enhancing your expertise. 
• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.

• 100% guaranteed professional development and acquisition of new skills.

   

  This role is designed for someone who can build and lead the deliverability function from scratch, ensuring that email remains a reliable and effective communication and marketing channel for the company

We are looking for a Head of Email Deliverability / Email Infrastructure Lead to build and manage our email ecosystem from scratch — ensuring high inbox rates, excellent IP/domain reputation, and technical compliance across our iGaming brands.
You’ll be responsible for the full deliverability stack: SMTP servers, DNS configuration, SPF/DKIM/DMARC setup, blacklist monitoring, ESP integrations, and performance analytics.

If you live and breathe IP warm-ups, DNS troubleshooting, reputation recovery, and email diagnostics — this role is for you! 🚀

iPlayTech is a fast-growing iGaming company with 4+ years on the market and 1300+ talented professionals.
With 10+ successful projects operating across Tier 1–3 regions, we’re scaling fast and expanding our infrastructure team.

We’re seeking a Head of Email Deliverability who will own and optimize our global email delivery systems — ensuring maximum deliverability, reputation, and compliance.

🎯 Responsibilities

• Manage and optimize the full email infrastructure (SMTP, DNS, ESP integrations).
• Conduct advanced deliverability audits (SPF, DKIM, DMARC, DNS, FBL, blacklist).
• Maintain strong IP/domain reputation, handle warm-ups and blacklist recovery.
• Monitor and improve inbox, bounce, and complaint rates.
• Collaborate with CRM/Marketing teams on best send practices.
• Build monitoring dashboards (PowerBI, Grafana, LookerStudio).

• Ensure compliance with GDPR / CAN-SPAM / global email standards.

   

⚙️ Requirements

• 3+ years in email deliverability, ESP infrastructure, or SMTP administration.
• Deep knowledge of SPF, DKIM, DMARC, DNS records, IP warming, reverse DNS.
• Hands-on experience with ESP/CRM systems (SendGrid, Customer.io, SparkPost, Amazon SES, Ongage).
• Familiar with monitoring tools (Folderly, GlockApps, Warmy, mail-tester, MXToolbox).
• Analytical mindset and ability to explain technical issues clearly.

• Experience in iGaming, affiliate marketing, or high-volume email systems is a big plus.

   

  Why you should join us:

• We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) – save time by avoiding commuting.
• Paid vacation and sick leave  – we care about your health and timely rest.
• Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions. 
• Competitive salary  – your contribution will be properly valued. 
• Participation in company internal events  – knowledge exchange among colleagues and enhancing your expertise. 
• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.

• 100% guaranteed professional development and acquisition of new skills.

   

🚀 Join one of the strongest teams in iGaming and unlock your full potential!

We are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1–3 markets, serving thousands of active players worldwide. 🌍

We value top-tier specialists, which allows us to streamline processes and expand successfully into new markets. 🚀

We are looking for a Chief Commercial Officer (CCO) to lead our retention and CRM strategies, drive customer loyalty, and maximize player lifetime value across all our brands.

What You’ll Do

• Develop and implement retention strategies across all company brands.
• Lead and oversee VIP management programs.
• Design and monitor loyalty programs, CRM campaigns, and personalized offers.
• Collaborate with marketing and product teams to increase LTV and ARPU.
• Implement player segmentation tools and automate communications (email, push, SMS, in-app).
• Lead and mentor a team of CRM/Retention Managers, promoting best practices.
• Analyze key retention and engagement metrics (Churn, DAU/MAU, campaign ROI).
• Optimize bonus policies to balance profitability and player retention.
• Monitor KPI achievement across all projects in terms of retention and loyalty.

• Negotiate with game providers and partners to secure better collaboration terms and maximize value.

   

What We’re Looking For

• Proven leadership experience in iGaming, Gambling, or Betting.
• Deep understanding of retention marketing and player behavior.
• Strong knowledge of CRM systems and analytics tools (Braze, Optimove, Emarsys, etc.).
• Experience in building and scaling retention strategies.
• Exceptional analytical, strategic, and leadership skills.

• Excellent communication and team management abilities.

   

Why Join Us

• Fully equipped home office setup 🖥️
• Paid vacation, sick leave, and holiday gifts 🌴🎁
• Competitive salary and performance bonuses 💰
• Internal knowledge-sharing events and professional development opportunities 🎓
• Open, collaborative environment with no micromanagement ✨

• A culture of innovation, collaboration, and growth 🚀

   

We are committed to helping our team grow professionally while building the best iGaming experience for our players. Join us and make a real impact!

We are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1–3 markets, serving thousands of active players worldwide. 🌍

We value top-tier specialists, which allows us to streamline processes and expand successfully into new markets. 🚀

We are looking for a Chief Commercial Officer to lead our retention and CRM strategies, drive customer loyalty, and maximize player lifetime value across all our brands.

What You’ll Do

• Develop and implement retention strategies across all company brands.
• Lead and oversee VIP management programs.
• Design and monitor loyalty programs, CRM campaigns, and personalized offers.
• Collaborate with marketing and product teams to increase LTV and ARPU.
• Implement player segmentation tools and automate communications (email, push, SMS, in-app).
• Lead and mentor a team of CRM/Retention Managers, promoting best practices.
• Analyze key retention and engagement metrics (Churn, DAU/MAU, campaign ROI).
• Optimize bonus policies to balance profitability and player retention.
• Monitor KPI achievement across all projects in terms of retention and loyalty.
• Negotiate with game providers and partners to secure better collaboration terms and maximize value.

What We’re Looking For

• Proven leadership experience in iGaming, Gambling, or Betting.
• Deep understanding of retention marketing and player behavior.
• Strong knowledge of CRM systems and analytics tools (Braze, Optimove, Emarsys, etc.).
• Experience in building and scaling retention strategies.
• Exceptional analytical, strategic, and leadership skills.
• Excellent communication and team management abilities.

Why Join Us

• Paid vacation, sick leave, and holiday gifts 🌴🎁
• Competitive salary and performance bonuses 💰
• Internal knowledge-sharing events and professional development opportunities 🎓
• Open, collaborative environment with no micromanagement ✨
• A culture of innovation, collaboration, and growth 🚀

We are committed to helping our team grow professionally while building the best iGaming experience for our players. Join us and make a real impact!

We are an iGaming company with over three years of experience and a team of more than 1,000 professionals. Our portfolio includes 8 successful large-scale projects that are popular among clients and operate effectively across Tier 1–3 countries.

We value and attract highly qualified specialists, which allows us to build efficient processes and expand into new markets. Join a team that launches new projects worldwide and shapes the future of the iGaming industry.

Who are we looking for?

💼 A responsible Sales Manager to work on the Turkish line of our contact center.
🕹️ Your main task is to promote and sell our gaming brands to customers, working remotely and using your sales skills to achieve outstanding results.

What we expect:

✔️ At least 2 year of experience in sales, call center or customer support.
🌍 Fluent Turkish for communication with clients (Russian or English will be a plus).
🗣️ Strong persuasion and negotiation skills, ability to handle objections effectively.
⚡ Stress resistance, friendliness  and a positive attitude.
💻 Access to your own PC or laptop.

Your responsibilities:

📞 Active sales of gaming products to clients in Turkish via outbound calls.
🔍 Handling objections and finding solutions to close deals successfully.
💡 Maintaining a high level of service and building long-term client relationships.
📋 Sharing relevant information with other departments when necessary.
🚀 Proposing ideas to improve sales processes and increase conversion rates.

Working conditions:

🕙 Schedule:  5/2 (rotating days off).

Why join us?

🎯 All the tools and resources you need for productive, comfortable work.
💰 Competitive salary.
🏖️ Paid vacation and sick leave.
🎓 Opportunities for professional and financial growth.
🤝 Friendly supportive team.

Join the best!

We are an iGaming company with over three years of experience and a team of more than 1,000 professionals. Our portfolio includes 8 successful large-scale projects that are popular among clients and operate effectively across Tier 1–3 countries.

We value and attract highly qualified specialists, which allows us to build efficient processes and expand into new markets. Join a team that launches new projects worldwide and shapes the future of the iGaming industry.

Who are we looking for?

💼 A responsible Sales Manager to work on the Turkish line of our contact center.
🕹️ Your main task is to promote and sell our gaming brands to customers, working remotely and using your sales skills to achieve outstanding results.

What we expect:

✔️ At least 2 year of experience in sales, call center or customer support.
🌍 Fluent Turkish for communication with clients (Russian or English will be a plus).
🗣️ Strong persuasion and negotiation skills, ability to handle objections effectively.
⚡ Stress resistance, friendliness  and a positive attitude.
💻 Access to your own PC or laptop.

Your responsibilities:

📞 Active sales of gaming products to clients in Turkish via outbound calls.
🔍 Handling objections and finding solutions to close deals successfully.
💡 Maintaining a high level of service and building long-term client relationships.
📋 Sharing relevant information with other departments when necessary.
🚀 Proposing ideas to improve sales processes and increase conversion rates.

Working conditions:

🕙 Schedule:  5/2 (rotating days off).

Why join us?

🎯 All the tools and resources you need for productive, comfortable work.
💰 Competitive salary.
🏖️ Paid vacation and sick leave.
🎓 Opportunities for professional and financial growth.
🤝 Friendly supportive team.

Join the best!

Areas of responsibility

Deliverability monitoring and optimization: OR, CTR, bounce rate, spam/complaint rate, inbox placement (Gmail/Yahoo/Outlook), reputation & blocklists.

Technical compliance: SPF, DKIM, DMARC, rDNS/HELO, alignment, DNS configurations, BIMI, FBL.

Sender reputation: IP/Dedicated vs Shared, domain/address warming, working with blacklists, correspondence with ESP/MBP.

Analytics and reporting: dashboards in Power BI/Looker, hypothesis testing, practical recommendations for OR/CTR growth and complaint reduction.

Collaboration with marketing/CRM/IT: content guides, timing, frequency, segmentation, consent policies, double opt-in, preference center.

Compliance: GDPR/local requirements, provider policies, documentation management.

Requirements

3+ years in email marketing/deliverability (real cases of inbox placement improvement are a must).

Deep understanding of SPF/DKIM/DMARC, alignment, DNS, rDNS, IP/domain warm-up.

Experience with ESP (Customer.io, SendGrid, or similar), postmaster tools.

Practical experience with Folderly/Warmy, GlockApps, Mail-Tester, inbox placement tests, blacklist monitoring.

Analytics: Power BI or Looker Studio (dashboards, metrics, visualizations).

Knowledge of GDPR and provider policies; working with data and consent.

Strong communication skills: ability to explain complex issues in simple terms, conduct training sessions.

Would be a plus: BIMI, ARC, DMARC aggregate/forensic analysis; experience scaling volumes of 1M+/month; multi-domain strategies, SMTP-relay/self-hosted stacks.

Why Join Us

Remote-first schedule: Mon–Fri, 10:00–19:00 (UTC+2).

Paid vacation (18 days) and sick leave (10 days).

Competitive salary based on your experience and performance.

Birthday day off and company gifts.

Flat structure, no micromanagement — we value initiative and speed.

Professional growth and continuous learning within a strong CRM team.

Real impact: shape player retention strategies across international projects.

We are an iGaming company with 5+ years on the market and a team of 1300+ professionals.

Our portfolio includes 10+ successful projects that are popular among clients and operate in Tier 1–3 countries.

 

We’re looking for a Head of Retention - a strategic leader who will develop and scale multi-channel retention strategies, boost key performance metrics (LTV, ROI, Retention Rate), and guide the team toward excellence.

🛠 Responsibilities

• Build and execute a comprehensive Retention & CRM strategy across multiple iGaming projects.
• Plan and launch multi-channel marketing campaigns (email, push, SMS, messengers, calls).
• Segment user base, design personalized offers, and develop automated communication flows.
• Analyze player behavior and campaign performance using metrics such as Retention Rate, ARPU, ROI, Churn, Conversion.
• Manage and optimize CRM platforms and marketing automation tools.
• Lead a team of CRM specialists: set goals, monitor performance, and mentor professional growth.
• Collaborate with marketing, analytics, dev, and creative teams to synchronize initiatives.

• Stay up to date with industry trends and apply best retention practices in iGaming.

   

🧠 Key Skills & Experience

• 2+ years of experience as Head of CRM, Retention Lead, or CRM Manager.
• Proven experience managing a team of 5+ people.
• Deep understanding of player lifecycle, segmentation, and engagement flows.
• Strong knowledge of A/B testing, data analysis, and KPI optimization.
• Hands-on experience with CRM & ESP platforms (Smartico, Customer.io, Emarsys, etc.).
• Understanding of multi-channel marketing and retention mechanics in iGaming.

• Proficiency with analytical tools (Google Sheets, Power BI, Looker Studio).

   

💡 Nice to Have

• Experience developing loyalty or VIP programs, dynamic bonuses, or cashback systems.
• Knowledge of dynamic segmentation logic (LDD, wager, GGR, churn).
• Awareness of compliance and communication regulations in different regions.
• Experience scaling retention strategies across multiple GEOs (EU, LATAM, SEA).

  Why Join Us:

🏡 Remote work (Mon–Fri, 10:00–19:00 UTC+2).

🏖️ Paid vacation & sick leave, plus a day off on your Birthday 🎂.

💸 Competitive salary – your expertise will be valued.

🤝 Participation in internal company events & knowledge sharing.

🚫 No micromanagement, no rigid hierarchy – quick decisions & open communication.

📈 Guaranteed professional development & new skills growth.

If you’re ready to take responsibility for finances in a fast-growing iGaming company, we’d love to hear from you! 🎉

We are a dynamic iGaming company with over 5 years of experience and a team of 1,000+ specialists. Our portfolio includes 8 successful projects, loved by players and operating across Tier 1–3 markets.

At our core, we attract and value top talent, enabling us to streamline processes and confidently expand into new markets.

💼 Join us as an Email Marketing Manager and become part of a team that launches new projects, drives innovation, and shapes the future of iGaming! 🚀

🎯 Who we’re looking for?

A results-driven Email Marketing Specialist with hands-on experience in launching and optimizing email campaigns. You know how to segment, automate, A/B test, and analyze performance. Experience in iGaming or betting is a big plus. If you're detail-oriented, data-savvy, and creative — let’s talk

💼Your Responsibilities:

• Develop and launch email marketing campaigns targeting various user segments.
• Optimize campaign performance with a focus on improving open, click, and conversion rates.
• Localize email content and strategy according to regional market specifics.
• Analyze campaign results and prepare detailed performance reports.
• Conduct A/B testing of subject lines, content, and CTAs to enhance user engagement.
• Work across multiple communication channels including email and in-app/push notifications.
• Create and optimize email templates: promotional campaigns, trigger-based messages, automated flows, and newsletters.
• Manage and segment customer databases to ensure precise targeting.
• Collaborate with designers and copywriters to produce high-quality, engaging content aligned with the casino and sports betting verticals.
• Stay up-to-date with the latest trends and best practices in email marketing.
• Ensure all campaigns are compliant with data protection regulations and anti-spam laws.

📌What we’re looking for:

• Minimum 6 months of experience in email marketing (preferably within the online casino or sports betting industry).
• Proficiency in email marketing platforms such as Mailchimp, Customer.io, or similar ESPs.
• Experience in planning, executing, and optimizing email campaigns, including A/B testing.
• Solid understanding of segmentation strategies and trigger-based email flows.
• Basic knowledge of HTML and CSS for email template customization.
• Familiarity with analytics tools for campaign performance tracking and optimization.
• Strong attention to detail and excellent communication skills.
• Ability to collaborate effectively with cross-functional teams.

🎁 What we offer:

🌍 Remote work from anywhere in the world

💸 Competitive salary

🏖️ Paid vacation days

🤒 Paid sick leave

🚀 Career growth opportunities

💼 Professional and result-oriented environment

We are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1–3 markets, serving thousands of active players worldwide. 🌍

We value top-tier specialists, which allows us to streamline processes and expand successfully into new markets. 🚀

We are looking for a Chief Revenue Officer to lead our retention and CRM strategies, drive customer loyalty, and maximize player lifetime value across all our brands.

What You’ll Do

• Develop and implement retention strategies across all company brands.
• Lead and oversee VIP management programs.
• Design and monitor loyalty programs, CRM campaigns, and personalized offers.
• Collaborate with marketing and product teams to increase LTV and ARPU.
• Implement player segmentation tools and automate communications (email, push, SMS, in-app).
• Lead and mentor a team of CRM/Retention Managers, promoting best practices.
• Analyze key retention and engagement metrics (Churn, DAU/MAU, campaign ROI).
• Optimize bonus policies to balance profitability and player retention.
• Monitor KPI achievement across all projects in terms of retention and loyalty.
• Negotiate with game providers and partners to secure better collaboration terms and maximize value.

What We’re Looking For

• Proven leadership experience in iGaming, Gambling, or Betting.
• Deep understanding of retention marketing and player behavior.
• Strong knowledge of CRM systems and analytics tools (Braze, Optimove, Emarsys, etc.).
• Experience in building and scaling retention strategies.
• Exceptional analytical, strategic, and leadership skills.
• Excellent communication and team management abilities.

Why Join Us

• Paid vacation, sick leave, and holiday gifts 🌴🎁
• Competitive salary and performance bonuses 💰
• Internal knowledge-sharing events and professional development opportunities 🎓
• Open, collaborative environment with no micromanagement ✨
• A culture of innovation, collaboration, and growth 🚀

We are committed to helping our team grow professionally while building the best iGaming experience for our players. Join us and make a real impact!

About the Role:

We're growing fast and are excited to expand our team! We're looking for a passionate IT Project Manager to join our partner team and help us continue our journey of innovation and excellence.

 Responsibilities:

• Internal and External communication on the main stages (design, platform provider, product owners)
• Effectively manage and control parallel projects.
• Monitor and analyze key performance indicators (KPIs)
• Compile and present comprehensive project reports
• Compile and present complete reports or notes on projects and meetings.
• Process (Agile/Scrum ceremonies, daily + status checks)

Experience:

• Minimum of 3 years' experience in Project Management
• Proficiency in engaging with customers in the IT domain
• Proficient in assembling, processing, and formulating project requirements
• Expertise in devising plans for scrum teams across different timeframes, adept at navigating change
• Comprehension of web development principles and Software Development Life Cycle (SDLC)
• Proved effective direct people management 5+ employees teams
• Exceptional aptitude for handling stakeholders with finesse
• Profound ability to oversee multiple projects in a dynamic environment
• English level: Upper-Intermediate 

Technical/specialized knowledge:

• Basic knowledge of Project Management in gambling domain
• Experience working using various methodologies (Scrum, Kanban)
• Theoretical knowledge on methodologies (Agile, Scrum, Kanban, Waterfall)
• Proven experience working in gambling or similar domains
• Basic Technical understanding of Gambling platform components
• Proven Leadership and communication skills
• Ability to find and deep search for edge to edge cases over requirement.
• Being proactive over communication and strict with notes and future results and follow ups 

What We Offer:

• Flexible remote work schedule
• Paid sick leave and vacation days
• All necessary equipment provided as needed
• Opportunities to participate in internal company events, open discussions, product meetups, and training sessions on soft skills development

A supportive work environment with no micromanagement or rigid hierarchy—quick decision-making is our style.
 

We are looking for a Head of Deliverability responsible for advanced diagnostics, strategic analysis, and optimization of our entire email environment: SPF, DKIM, DMARC, DNS configuration, domain/IP reputation, blacklist monitoring, compliance, close cooperation with marketing teams, and performance reporting.

📌 Responsibilities

🔍 Email Deliverability Monitoring

Track and improve deliverability metrics across transactional and marketing campaigns.

🛠 Advanced Diagnostics

Perform technical audits (SPF, DKIM, DMARC, DNS, blacklist monitoring) and implement improvements.

⭐ Reputation Management

Maintain strong domain and IP reputation, manage blacklists, and minimize spam complaints.

⚖️ Compliance Management

Ensure compliance with GDPR and provider-specific policies.

🤝 Collaboration

Work closely with marketing and IT teams to align campaigns with deliverability best practices.

📊 Reporting & Analysis

Generate reports, identify trends, and recommend actionable improvements.

💡 Key Skills & Experience

• 3+ years of experience in email marketing or email deliverability.
• Proven record of improving deliverability and sender reputation.
• Hands-on experience with CRM/ESP platforms (Customer.io, SendGrid, Smartico).
• Proficiency with analytics tools (PowerBI, Looker Studio).
• Experience with warm-up and monitoring tools (Folderly, Warmy, GlockApps, mail-tester, etc.).
• Strong understanding of SPF, DKIM, DMARC, DNS setup, and troubleshooting.
• Knowledge of dedicated/shared IP setups, IP warming, and reverse DNS.
• Familiarity with GDPR and international email compliance standards.
• Ability to explain complex technical concepts to non-technical stakeholders.
• Strong analytical skills, attention to detail, and ability to work with large datasets.

✨ Nice to Have

• Experience building long-term deliverability strategies across multiple regions.
• Understanding of segmentation, personalization, and content relevance as engagement drivers.
• Strong communication and training skills to educate internal teams.

🎁 Why Join Us

🌍 Remote work: Mon–Fri, 10:00–19:00 (GMT+3).

🏖 Paid vacation & sick leave — we care about your well-being.

🎉 Creative gifts for holidays and team events.

💰 Competitive salary — your contribution matters.

🔄 Internal events and knowledge-sharing opportunities.

🚫 No micromanagement — fast decision-making and open communication.

📈 100% guaranteed professional development.

If you’re ready to dive into the iGaming world and help us deliver the best player experience — we’d love to hear from you! 🎉

We are a fast-growing iGaming company with 4+ years of experience and a strong team of 1500+ talented specialists! 💪

With 10+ successful projects thriving across Tier 1–3 countries, we continue to expand and shape the future of the iGaming industry. We value highly qualified professionals who help us grow and deliver the best results globally.

We are looking for a Coach / Support Training Specialist — a passionate professional who will drive the growth of our Support Team through structured onboarding, skill development, and performance improvement initiatives.

Be part of a team that builds exceptional player experiences worldwide! 🌎

🎯 Responsibilities

• Conduct onboarding sessions and ongoing training for Support Managers.
• Develop and implement internal training programs focused on communication, service quality, and player satisfaction.
• Identify learning needs and create tailored solutions to improve team efficiency.
• Design learning materials, tests, and performance checklists.
• Collaborate with QA and Team Leads to enhance support quality and consistency.

• Monitor and evaluate training effectiveness and its impact on KPIs.

   

🧩 Requirements

• 2+ years of experience in Customer Support within the iGaming industry — a must.
• Proven experience as a trainer, mentor, or senior shift lead.
• Strong communication, coaching, and presentation skills.
• Fluency in Russian and Turkish; knowledge of Azerbaijani is a strong plus.
• English — at least Intermediate level (for internal communication and documentation).

• Proactive mindset and ability to inspire others to grow.

   

🌍 We offer

• Full-time remote position.
• Opportunity to build and develop the training function within a fast-scaling Support Department.
• Freedom to bring your ideas and improve processes.
• Friendly and professional team culture.
• Continuous learning and career growth opportunities.

👉 Join the best! 🚀