PayRoute

Look, we’re not hiring a "Social Media Manager" to check boxes and post on a schedule. We need someone to own our presence and turn this brand into a powerhouse. If you live by a strict content calendar and wait for a Jira ticket before you write a single caption - this isn't the place for you.

We need a hunter. Someone who spots a trend at 2 AM, sees the deep narrative where others see "boring finance" and knows how to turn fintech expertise into the kind of content people actually save to their folders.

What’s the vibe?

• You are the Voice: You own the full loop. Strategy, weird new formats, distribution - all of it.
• Idea Machine: We want you to come to us with "we need to talk about X", not wait for us to tell you what’s trending.
• Constant Beta: We’re down for any wild experiment as long as it moves the needle on reach and loyalty. If it works, it works.

The visual side (Important!) 🎨

We don’t have a designer, and we aren't planning on getting one. We’re doubling down on tech, so AI is your entire creative department. You need to be a wizard with Midjourney, Runway, Pika, and whatever new model dropped this morning. We’re building our SMM on a 100% AI stack because that’s where the world is going. If you can’t prompt your way out of a paper bag, we’re not a match.

You’re our person if:

• You’re dangerously autonomous. You see a gap, you fill it. No hand-holding.
• You actually get the 2026 algorithm. You know why things go viral today, not what worked three years ago.
• You’re an AI nerd. You track every update and probably have 50 tabs open of new neural tools right now.

• You genuinely give a damn about fintech and where technology is headed.

   

We aren't here to teach you "Marketing 1.0" We want a pro who’s already crushing it but wants a bigger, weirder, more complex stage to play on.

The Deal:

• Total Carte Blanche: Zero bureaucracy. If you have a vision, you have the green light.
• Actual Impact: You’ll be the one deciding how the whole industry perceives us.
• The High-Growth Grind: Deep tech, fast moves, and zero boredom.

Sound like you? Hit us up. Send over your portfolio or links to the accounts you’ve built. Bonus points if you include a "flex" of something cool you’ve built using AI.

We are looking for a Payment Operations Specialist to support and maintain the company’s payment infrastructure and operational financial processes.

This role is for someone who understands how online payment systems, banking procedures, and account verification processes work. The key goal is to ensure operational stability, timely execution of payments, and proper coordination with financial partners.

You will be responsible for maintaining payment accounts, monitoring their status, ensuring compliance with verification procedures, and executing payments according to the approved schedule.

What You Will Do

• Maintain operational infrastructure for payment activities
• Work with payment system and banking accounts
• Handle and monitor verification procedures
• Track account statuses and respond to operational limitations
• Ensure timely fund transfers and allocation
• Prepare and follow payment schedules
• Monitor account balances and liquidity
• Execute payments according to plan
• Communicate with financial partners and counterparties
• Support internal operational finance processes

Area of Responsibility

• Stability of payment operations
• No critical operational disruptions
• Timely execution of financial obligations
• Proper handling of verification procedures
• Operational risk minimization

We Expect From You

• Experience working with online payments, banks, or fintech services
• Understanding of risk-control logic in payment systems
• High level of attention to detail and accuracy
• Ability to follow established procedures and guidelines
• Calm reaction to operational limitations or account restrictions
• Strong organizational skills and operational discipline

Why you’ll feel comfortable with us

• Clear expectations.
• Real impact on outcomes and metrics.
• Opportunity to grow expertise in fintech and payment systems.
• A sensible team that values quality and accountability.

The Opportunity

We’re looking for a Chargeback Lead who does more than just "process claims." We need a strategist who can navigate the entire dispute lifecycle, from deep-dive investigations to high-stakes bank escalations.

In this role, you won’t just be following a script. You’ll be the person taking ownership of our case strategies, talking directly to banks about account freezes, and researching how chargeback frameworks operate as we break into new global markets. You’ll combine operational grit with the big-picture thinking needed to set the standards for our entire chargeback function.

What Your Day-to-Day Will Look Like

• Case Ownership: You’ll independently manage your own portfolio, selecting and analyzing transactions to build airtight, strategically positioned evidence packages.
• Bank Relations: You’ll be our voice with banking partners, handling sensitive communications regarding frozen funds, account restrictions, and complex appeals.
• Market Research: As we expand, you’ll dive into the regulations and banking practices of new geographies to ensure our dispute framework is ready for prime time.
• Process Evolution: We want you to find the friction. You’ll develop internal workflows, refine case preparation standards, and leverage AI tools to make our operations faster and smarter.
• Collaboration: You’ll work closely with Accounting, and Tech teams to ensure our financial recovery efforts are seamless.
• Mentorship: As the function grows, you’ll have the chance to guide and mentor junior team members, shaping the future of the team.

What We’re Looking For

• Experience: You have at least 3 years under your belt in chargebacks, disputes, or payment operations.
• Communication: Your written English is sharp and professional. You know how to talk to banks in a way that gets results.
• Strategic Mindset: You don’t just see data; you see the logic behind chargeback requirements and know how to handle high-risk escalations.
• Tech-Savvy: You’re comfortable with spreadsheets and internal systems, and you’re genuinely excited about using AI to enhance your workflow.

• Ownership: You’re someone who takes initiative. You don’t wait for a manual; you help write it.

   

Why You’ll Love Working With Us 

We value accountability over bureaucracy. Here, you’ll have real influence over our financial outcomes and the freedom to shape your own processes. You’ll be exposed to complex international fintech environments where your decisions actually move the needle. If you're looking for a place where "smart decision-making" is more than just a buzzword, you'll fit right in.