Paycord

Paycord is a PayTech company with a high-load platform for payment processing. We combine fintech expertise with merchant insights to create innovative solutions. We’ve successfully developed a strong product that helps businesses succeed in new markets.

Our primary focus is on solution-driven development, and we prioritize the needs of our business clients. We provide access to a wide range of local and international payment methods, supporting businesses in reaching new heights and achieving excellence.

We’re rapidly growing and inviting a Data Engineer to our team.

You would be running tasks such as:

• Develop and maintain ETL pipelines using Airflow, Python, SQL, and AWS services such as S3;
• Write efficient Python code for data processing and transformation (ETL);
• Working with Data Lake and Snowflake based DWH;
• Manage database systems and optimize SQL queries for performance;
• Collaborate with different departments and teams to understand data requirements and deliver scalable solutions;
• Implement best practices for data management, security, and compliance;
• Monitor and troubleshoot data pipelines to ensure reliability and performance;
• Expected to take the initiative by suggesting optimizations and improvements to the BI system.
   

Required skills and expertise:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Mathematics, Statistics, Physics, or related field;
• Experience with AWS services (including S3, Athena will be a plus);
• Advanced programming skills in Python;
• Proved skills in SQL and database management;
• Experience with DWH such as Snowflake or similar (BigQuery, RedShift);
• Experience building and optimizing ETL pipelines in a production environment
• Experience with Airflow.
  
  Will be a plus:
• Experience with Tableau;
• Experience with JS, React ;
• Experience with FinTech or related.
   

We offer:

Care for your health and well-being

• 100 % paid sick leaves;
• 20 working days of paid vacation;
• Medical support;
• Benefits Cafeteria (budget for gym/stomatology/psychological service & etc.);
• Corporate gifts & events.

Professional growth & development

• Competitive salary with annual salary promotions;
• The annual budget for professional courses, conferences, workshops, and books;
• Internal training courses;
• Work with a team of professionals and have the opportunity to share knowledge.

Corporate Culture

• Dynamic and result-oriented work environment;
• The ability to influence product development at an early stage;
• Openness to new ideas and approaches, healthy team discussions;
• No “red tape” culture.

Candidate journey:
HR Interview — Interview with Team Lead — Reference check — Job Offer

We’re rapidly growing and are excited to invite Payment Specialists to join our Paycord team. If you’re ready for new challenges in a dynamic and fast-paced environment, this could be the perfect role for you.

You would be running such tasks as:

• Oversee and manage liquidity across our payment and safekeeping infrastructure.
• Ensure smooth transaction flows and maintain incident records.
• Maintain constant synchronization with the Operations team, providing necessary Treasury inputs.
• Provide ad-hoc data gathering and assist in Cash Flow management when required.

Required skills and expertise:

• Strong ownership, attention to detail, and organizational skills.
• Hardworking with a readiness to assist when needed.
• Ability to learn quickly and adapt to changing environments.
• Excellent written and verbal communication skills.
• Proficiency in Excel.
• Willingness to work rotating shifts: 6.00-14.00, 14.00-22.00, 22.00-6.00.
• Willingness to work in the office (Warsaw)

Nice to have:

• Previous experience working with payment systems.
• Familiarity with handling large volumes of data.

We offer:

Care for your health and well-being

• 100% paid sick leaves.
• 20 working days of paid vacation.
• Comprehensive medical support.
• Benefits Cafeteria (budget for gym, dental services, psychological support, etc.).
• Corporate gifts and events.

Professional Growth & Development

• Competitive salary with annual salary promotions.
• Annual budget for professional courses, conferences, workshops, and books.
• Access to internal training courses.
• Collaborate with a team of professionals and opportunities to share knowledge.

Corporate Culture:

• Dynamic, result-oriented work environment.
• Ability to influence product development at an early stage.
• Openness to new ideas and approaches, fostering healthy team discussions.
• No “red tape” culture, encouraging innovation and creativity.

Candidate journey:
HR Interview -> Final Interview -> Job Offer

Paycord is a PayTech company with a high-load platform for payment processing. We combine fintech expertise with merchant insights to create innovative solutions. We’ve successfully developed a strong product that helps businesses succeed in new markets.

Our primary focus is on solution-driven development, and we prioritize the needs of our business clients. We provide access to a wide range of local and international payment methods, supporting businesses in reaching new heights and achieving excellence.

We`re rapidly growing and inviting a Client Operations Manager to our team.

You would be running such tasks as:

• Quickly and efficiently resolve customer queries regarding payment issues via chats;
• Troubleshoot technical issues with payment systems and software to support payment processing; 
• Initiate escalation of issues to the technical team as required;
• Improve existing customer support processes and make suggestions for their optimisation to ensure the efficiency of the department.

Required skills and expertise:

• Strong ownership, attention to detail, and organizational skills;
• Critical thinking and root cause analysis skills;
• Ability to understand customer needs and resolve issues appropriately and professionally;
• Ability to work in high workload conditions;
• Ability to learn quickly and adapt to changing environments.
• English language from Intermediate level.
• Willingness to work night shifts: 4:30 - 15:30; 3/3

Nice to have:

• Experience in resolving issues related to the payments industry;
• Previous experience in customer support/payment specialist or similar position.

We offer:

• 100 % paid sick leaves;
• 20 working days of paid vacation;
• Medical support;
• Benefits Cafeteria (budget for gym/stomatology/psychological service & etc.);
• Corporate gifts & events.

Professional growth & development:

• Competitive salary with annual salary promotions;
• The annual budget for professional courses, conferences, workshops, and books;
• Internal training courses;
• Work with a team of professionals and have the opportunity to share knowledge.

Corporate Culture:

• Dynamic and result-oriented work environment;
• The ability to influence product development at an early stage;
• Openness to new ideas and approaches, healthy team discussions;
• No “red tape” culture.

Candidate journey:

HR Interview — Interview with Team Lead —  Reference check — Job Offer

We’re rapidly growing and inviting a Payments Tech Support Specialist to our Paycord team.
If you’re ready for new challenges in a dynamic and fast-paced environment, this could be the perfect role for you.
You’ll be the bridge between merchants, the operations team, and the technical team, solving problems so that payments stay on track.

Requirements
 

• 2+ years of background as a technical support manager in PSP/Billing Support Team;
• Understanding of API documentation;
• Ability to communicate with merchants and payment providers;
• Experience in interactions with development and QA teams;
• English level – Upper-Intermediate;
• Sharp attention to detail, and a proactive approach to problem-solving;
• Stress resistance and the ability to work in a dynamic environment.

Responsibilities
 

• Communication with merchants and payment providers about technical aspects;
• Provide technical support to internal teams and merchants, and troubleshoot complex technical issues;
• Address issues and suggest potential solutions;
• Logs analysis, integration code review;
• Collaborate closely with Integration managers, QA, and Development teams.

Nice to have
 

• Experience with Postman (for API testing), Kibana (for log monitoring);
• Familiarity with Jira and Confluence for creating and tracking technical tasks;
• Understanding of SDLC and agile development processes.

Working conditions
 

• Fast-paced and dynamic environment. The fintech sector evolves weekly, so adaptability is key;
• You’ll have a direct line to developers and QA to get answers quickly;
• Expect a high-volume environment where prioritizing is key;
• You’ll see your fixes keep everything running well and help things move to the next stage;
• Every integration is a little different, so you’re always learning something new.
  
  
  Candidate journey:
  HR Interview -> Tech Interview -> Final Interview -> Reference check - > Job Offer