Ox Tech

We are currently seeking a qualified and experienced Technical support (night) engineer to join our team.

Preferred skills:

 - Working experience in gambling support/tech support teams;
 - Working experience with RMG projects.

Must have skills:

 - Strong user of Jira Software/Jira service management/Any desk/ Google workspace, etc.
 - English level: Upper-Intermediate;
 - Strong verbal and corporate communication skills;
 - Understanding of the software lifecycle;
 - Ability to learn quickly and work as a part of a team;
 - A challenging and inquiring mind;
 - Attention to detail and tenacity;
 - Quick logical thinking;
 - Sociability, communicability;

Responsibilities:

 - Monitoring of high-priority services,
 - Testing: performance and the new functionality used;
 - Diagnostics and solution of user problems when working with the software used;
 - Prioritizing user requests;
 - Providing individual solutions for customers based on their business needs.

 - Working hours from 21:00 to 9:00 (2/2)

Role Overview
We are looking for a detail-oriented and motivated Junior Technical Project Manager to support the management of our global domain and hosting infrastructure. The primary focus of this role is domain and DNS administration, while also assisting with hosting, vendor coordination, and basic financial tracking. This position is ideal for someone eager to grow into technical project management.

Key Responsibilities

1. Domain & DNS Lifecycle Management

• Manage registrations, renewals, and redemptions for hundreds of TLDs/ccTLDs worldwide.
• Execute and troubleshoot DNS configurations (A, CNAME, MX, TXT, SPF, DKIM) and monitor propagation.
• Handle inbound/outbound transfers (EPP codes, IPS tags) and consolidate registrar accounts.
• Implement SSL/HTTPS configurations, monitor for hijacking, and ensure compliance with ICANN policies and WHOIS privacy.

2. Hosting & Infrastructure

• Support basic hosting tasks across Shared, VPS, and Cloud environments.
• Assist in coordinating with providers to maintain stable uptime.
• Help DevOps teams map domains to hosting environments.

3. Vendor & Account Management 

• Assist with administration of provider accounts.
• Maintain communication with registrars and hosting companies.
• Support contract and SLA discussions when needed.

4. Budget & Financial Control 

• Participate in tracking domain and hosting expenses.
• Ensure timely renewals and payments.
• Assist in monitoring costs and identifying optimization opportunities.

Requirements

• 2+ years of experience in IT operations or technical support (preferably with domains/hosting).
• Basic knowledge of DNS and registrar panels (Cloudflare, GoDaddy, Namecheap).
• Familiarity with hosting platforms (cPanel, Plesk).
• Strong attention to detail and willingness to learn project management skills.
• English proficiency for communication with vendors and teams.

Ready to offer
Social benefits, paid vacations, sick-leaves
Career possibilities with growing team.

About the job:
We are looking for an experienced DevOps & Platform Engineer (Lead) to join the core team of a high-scale, mission-critical platform.

Self-motivated, quick learner, and proactive individual with a can-do attitude.

Strong English communication skills and ability to collaborate effectively within a team.

Responsibilities:

• Design, build, and maintain On-Prem and Cloud-based infrastructure.
• Running and optimizing multi environment infrastructure (development, staging, production) with clear operational processes.

• Manage and operate Kubernetes clusters at scale.

• Build and maintain CI/CD pipelines.

• Support microservices built.

• Implement security best practices.

• Monitoring, logging, and alerting.

• Improve performance, scalability, and system resilience.
• Ability to troubleshoot complex production issues across networking, Kubernetes, cloud services, and application layers.

• Collaborate with development and operations teams to identify and address bottlenecks in the software delivery lifecycle.

Requirements:

• 7+ years of hands-on DevOps & Platform experience.

• Strong experience with AWS (EC2, EKS, RDS, S3, VPC, IAM)

• Proven experience with Kubernetes and Helm

• Solid experience with Docker and containerized environments

• Hands-on experience building CI/CD pipelines

• Experience with Infrastructure as Code tools

• Experience working on mission-critical systems (payments, fintech, banking, gaming or similar)

• Ability to operate and troubleshoot production systems under pressure

Nice to Have

• Experience leading complex infrastructure projects (e.g. migration from one cloud provider to another).
• Experience implementing and designing disaster recovery strategies.
• Experience and understanding of networking, security, and scaling.

Ready to offer:

Social benefits, paid vacations, sick-leaves

Career possibilities with growing team.

Шукаємо надійного спеціаліста для погодинної підтримки та обслуговування нашої серверної інфраструктури. 
 

Налаштування та підтримка серверів на базі Windows Server 2019+ Microsoft SQL.
Terminal Server, File and Storage Services, IIS, Hyper-V, базове розуміння unis-систем (піднято контейнер з Redis на Ubuntu 22.04), підтримка RabbitMQ.

-Забезпечення стабільної роботи інфраструктури. 

-Дослідження та виправлення системних помилок.

-Оновлення компонентів за потреби. 

-Надання гнучкої підтримки. 

Розмовна англійська обов'язково. 

Віддаленна співпраця, погодинна оплата.