Ox Tech

Role Overview

We are seeking a highly organized and technically skilled Operations Technical Manager to oversee our global domain and hosting infrastructure. This role is the central nervous system for our online presence, ensuring the stability, scalability, and cost-efficiency of our digital assets. You will manage a vast portfolio of domains and hosting providers supporting B2B clients in the online entertainment industry, bridging the gap between technical administration, high-level vendor management, and strategic financial planning.

Key Responsibilities

1. Domain & DNS Lifecycle Management
Portfolio Ownership: Manage registrations, renewals, and redemptions for hundreds of TLDs/ccTLDs across the global ecosystem.

DNS Administration: Execute and troubleshoot complex DNS configurations (A, CNAME, MX, TXT, SPF, DKIM) and monitor propagation.

Transfers & Migrations: Execute inbound/outbound transfers (EPP codes, IPS tags) and consolidate registrar accounts.

Security & Compliance: Implement SSL/HTTPS configurations, monitor for hijacking, and ensure adherence to ICANN policies and WHOIS privacy.

2. Hosting & Infrastructure Management
Hosting Oversight: Manage relationships and configurations across various hosting environments (Shared, VPS, Dedicated, Cloud).

Provider Administration: Interface with hosting providers (e.g., AWS, DigitalOcean, Hetzner) to maintain 99.9% uptime and service levels.

Technical Troubleshooting: Assist DevOps teams in mapping domains to correct hosting environments and troubleshooting server-side connectivity issues.

Resource Management: Monitor hosting usage to ensure server resources align with site requirements and performance goals.

3. Vendor & Business Account Management
Account Administration: Serve as the Primary Admin for all service provider business accounts, managing access levels, security protocols, and contact information.

Relationship Management: Act as the main operational point of contact for registrars, hosting companies, and third-party service providers.

Contract Negotiation: Negotiate enterprise contracts, pricing tiers, and Service Level Agreements (SLAs) to ensure the best value for the company.

Performance Tracking: Conduct regular reviews of vendor performance and lead migrations if service levels are not met.

4. Budgetary & Financial Control
Budget Planning: Forecast annual spending on domain renewals, hosting fees, premium acquisitions, and SSL certifications.
Cost Optimization: Analyze the entire infrastructure portfolio to identify underutilized assets, unnecessary hosting overhead, and redundant services.
Financial Reconciliation: Manage the “zero-lapse” renewal process, reconcile invoices from multiple vendors, and ensure timely payments to prevent service interruptions.
ROI Analysis: Evaluate the cost-benefit of new infrastructure investments or premium domain acquisitions.

Requirements
Technical Experience
3+ years in technical operations, infrastructure management, or domain services.

Expert Infrastructure Knowledge: Deep understanding of DNS hierarchy, registrar panels (Cloudflare, GoDaddy, Namecheap), and hosting environments (cPanel, Plesk, or CLI).

Account Management: Proven experience managing enterprise-level business accounts and vendor relationships.

Financial Literacy: Ability to manage budgets, analyze invoices, and track operational expenditures (OpEx).

Core Competencies
High-Stakes Precision: Extreme attention to detail—recognizing that a single DNS or hosting configuration error can cause significant downtime.

Analytical Mindset: Ability to break down complex infrastructure costs and technical problems into manageable tasks.

Strategic Communication: Strong English skills to negotiate with vendors and collaborate with cross-functional teams (DevOps, Marketing, Legal).

Nice to Have
Experience in the online gaming or digital entertainment industry.
Familiarity with cloud resource optimization (finops) or domain traffic analysis.
Experience with domain recovery procedures and legal dispute resolution (UDRP).

Ready to offer
Social benefits, paid vacations, sick-leaves
Career possibilities with growing team.

Role Overview

We are seeking a highly organized and technically skilled Operations Technical Manager to oversee our global domain and hosting infrastructure. This role is the central nervous system for our online presence, ensuring the stability, scalability, and cost-efficiency of our digital assets. You will manage a vast portfolio of domains and hosting providers supporting B2B clients in the online entertainment industry, bridging the gap between technical administration, high-level vendor management, and strategic financial planning.

Key Responsibilities

1. Domain & DNS Lifecycle Management
Portfolio Ownership: Manage registrations, renewals, and redemptions for hundreds of TLDs/ccTLDs across the global ecosystem.

DNS Administration: Execute and troubleshoot complex DNS configurations (A, CNAME, MX, TXT, SPF, DKIM) and monitor propagation.

Transfers & Migrations: Execute inbound/outbound transfers (EPP codes, IPS tags) and consolidate registrar accounts.

Security & Compliance: Implement SSL/HTTPS configurations, monitor for hijacking, and ensure adherence to ICANN policies and WHOIS privacy.

2. Hosting & Infrastructure Management
Hosting Oversight: Manage relationships and configurations across various hosting environments (Shared, VPS, Dedicated, Cloud).

Provider Administration: Interface with hosting providers (e.g., AWS, DigitalOcean, Hetzner) to maintain 99.9% uptime and service levels.

Technical Troubleshooting: Assist DevOps teams in mapping domains to correct hosting environments and troubleshooting server-side connectivity issues.

Resource Management: Monitor hosting usage to ensure server resources align with site requirements and performance goals.

3. Vendor & Business Account Management
Account Administration: Serve as the Primary Admin for all service provider business accounts, managing access levels, security protocols, and contact information.

Relationship Management: Act as the main operational point of contact for registrars, hosting companies, and third-party service providers.

Contract Negotiation: Negotiate enterprise contracts, pricing tiers, and Service Level Agreements (SLAs) to ensure the best value for the company.

Performance Tracking: Conduct regular reviews of vendor performance and lead migrations if service levels are not met.

4. Budgetary & Financial Control
Budget Planning: Forecast annual spending on domain renewals, hosting fees, premium acquisitions, and SSL certifications.
Cost Optimization: Analyze the entire infrastructure portfolio to identify underutilized assets, unnecessary hosting overhead, and redundant services.
Financial Reconciliation: Manage the “zero-lapse” renewal process, reconcile invoices from multiple vendors, and ensure timely payments to prevent service interruptions.
ROI Analysis: Evaluate the cost-benefit of new infrastructure investments or premium domain acquisitions.

Requirements
Technical Experience
3+ years in technical operations, infrastructure management, or domain services.

Expert Infrastructure Knowledge: Deep understanding of DNS hierarchy, registrar panels (Cloudflare, GoDaddy, Namecheap), and hosting environments (cPanel, Plesk, or CLI).

Account Management: Proven experience managing enterprise-level business accounts and vendor relationships.

Financial Literacy: Ability to manage budgets, analyze invoices, and track operational expenditures (OpEx).

Core Competencies
High-Stakes Precision: Extreme attention to detail—recognizing that a single DNS or hosting configuration error can cause significant downtime.

Analytical Mindset: Ability to break down complex infrastructure costs and technical problems into manageable tasks.

Strategic Communication: Strong English skills to negotiate with vendors and collaborate with cross-functional teams (DevOps, Marketing, Legal).

Nice to Have
Experience in the online gaming or digital entertainment industry.
Familiarity with cloud resource optimization (finops) or domain traffic analysis.
Experience with domain recovery procedures and legal dispute resolution (UDRP).

Ready to offer
Social benefits, paid vacations, sick-leaves
Career possibilities with growing team.

A product company based in Israel and Dnipro has an open position of Product Manager.

Key required skills:

• 3+ years experience in product development as a product manager or product owner, with hands-on experience in payments, billing processes, and bonus/promotion mechanics;
• Understanding of end-to-end payment and bonus flows across different solutions;
• Experience going through a full product development lifecycle: integrating customer needs into product requirements (PRDs, user stories, acceptance criteria), driving prioritization, and pre/post-release execution;
• Knowledge of payment processing technologies, methods, providers, gateways, and bonus/coupon systems;
• Ability to define and track key performance indicators for the payment and bonus funnels, and to set up constant monitoring of these product indicators;
• Growth mindset: willingness to own problems, passion for building products, and a strong desire to continuously improve the payments and bonuses experience.
• Advanced English (spoken and written)

Responsibilities:

• Identify opportunities and potential for growing and improving the payment and bonus funnels;
• Take the lead on researching, assessing, and coordinating new payment/bonus products, as well as managing the development and improvement of existing payment and bonus features and services;
• Develop relationships with PSPs, gateways, bonus platforms and other partners within the payment ecosystem;
• Collaborate with payment providers, partners and internal stakeholders to continuously simplify and optimize payment and bonus solutions and their flows;
• Work on improving payment flows, methods, bonuses integrations, and overall cashier/bonus activity;
• Act as a Product Manager in the Payments & Bonuses team;
• Work closely with the analytics team to develop and maintain a robust reporting system for payments and bonuses.

Ready to offer:

Social benefits, paid vacations, sick-leaves

Career possibilities with growing team.