Orgmeter

We are looking for a dedicated QA/Tech Support Specialist to join our team. This role combines quality assurance and customer support, requiring strong attention to detail, proactivity, excellent communication skills, and a good understanding of system functionality.
 

Responsibilities

Quality Assurance (70%)

• Test website functionality to ensure everything works as expected.
• Write and execute test cases, and document any bugs with clear details.
• Work with developers to explain issues and verify fixes.
• Understand the system’s business logic and how it should work.
• Stay on top of updates.
   

Technical Support (30%)

• Respond to customer inquiries quickly and professionally.
• Investigate issues reported by customers and explain solutions in clear, simple terms.
• Collaborate with developers to resolve complex issues.
• Ensure tickets are closed efficiently and accurately.
   

Requirements

• Experience: Background in QA and/or technical support.
• Soft Skills:
  • Strong problem-solving and analytical skills.
  • Excellent written and verbal English communication skills.
  • Ability to work under pressure and multitask.
     
• Work Hours: 3:00 PM to 12:00 AM (Kyiv time).

What We Value

• A quick learner who enjoys understanding how systems work.
• Someone who can explain technical issues clearly to both customers and developers.
• A proactive individual with a strong work ethic.

Nice to Have

• Experience working with international clients.
• Familiarity with customer support tools and platforms.

We are seeking a highly skilled PHP Developer to join our dynamic team, specializing in building and maintaining robust, high-performance web applications. If you have a strong background in Symfony, MySQL 8.0, Redis, MongoDB, and experience managing high-load and big data projects, we want to hear from you!

Responsibilities:

• Develop, test, and maintain web applications using PHP and Symfony.
• Design and optimize complex databases, primarily MySQL 8.0, ensuring high performance and scalability.
• Work with MongoDB for managing and optimizing unstructured data storage.
• Integrate and manage message queues using RabbitMQ for asynchronous processes.
• Utilize AWS cloud services (EC2, S3, RDS, etc.) to deploy and manage applications in a scalable, secure environment.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Identify and resolve performance bottlenecks and bugs.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Stay updated with the latest industry trends and technologies to bring innovative solutions to the team.

Requirements:

• Proven experience as a PHP Developer with a deep understanding of the Symfony framework.
• Expertise in MySQL 8.0, including performance optimization, indexing, and query optimization.
• Experience with message queue systems, particularly RabbitMQ.
• Hands-on experience with AWS services and infrastructure.
• Solid understanding of high-load and big data application development.
• Strong analytical and problem-solving skills, with a keen eye for detail.

Preferred Qualifications:

• Experience with containerization and orchestration tools (Docker, Kubernetes).
• Previous experience in a DevOps environment.
• Understanding of front-end technologies (JavaScript, React, Vue.js) is a plus.

We are looking for a self-driven IT Project Manager with strong technical expertise, an analytical mindset, and the ability to manage multiple small to medium-sized projects in a fast-paced, startup environment. This role is for someone who thrives on challenges, embraces rapid change, and takes full ownership of project delivery from inception to completion.
The ideal candidate is a proactive problem-solver, adept at managing priorities, and comfortable working in a high-pressure, high-growth environment where speed and adaptability are key.

Key Responsibilities:
Project Management and Delivery

• Own the full project lifecycle, from ideation to deployment and post-implementation review.
• Develop detailed project plans, ensuring alignment with business objectives and stakeholder expectations.
• Manage scope, timelines, budgets, and resources to deliver projects on time and within budget.
• Drive projects forward with a sense of urgency, ensuring no delays in execution.
   

Technical Expertise

• Collaborate with technical teams to evaluate solutions, troubleshoot issues, and resolve roadblocks.
• Leverage strong technical knowledge to make informed decisions and challenge assumptions.
• Ensure the delivery of scalable, efficient, and secure solutions that meet technical and business requirements.
   

High-Paced Collaboration

• Act as a key liaison between cross-functional teams, ensuring alignment across departments.
• Communicate effectively with stakeholders, providing clear updates and managing expectations in a fast-moving environment.
• Foster a collaborative, startup mindset where adaptability and innovation are encouraged.
   

Risk Management and Problem-Solving

• Anticipate and address potential risks and obstacles with speed and efficiency.
• Quickly analyze and resolve issues to keep projects on track.
• Leverage data and analytics to make real-time decisions and optimize outcomes.
   

Continuous Improvement

• Identify inefficiencies and propose innovative solutions to streamline project delivery.
• Champion a culture of rapid iteration and continuous improvement.
• Conduct post-project evaluations to identify learnings and refine future processes.
   

Qualifications and Skills Required:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• 5+ years of experience managing IT projects in high-growth or startup environments.
• Strong technical knowledge in areas such as software development, IT infrastructure, or cloud solutions.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent analytical skills, with the ability to break down complex problems and implement effective solutions.
• Expertise in Agile, Scrum, or hybrid methodologies.
• Proficiency in project management tools (e.g., Jira, Confluence, or Trello).
• Exceptional communication skills, with the ability to manage cross-functional teams and stakeholder relationships.

As a QA Engineer, your main mission is to ensure the software’s functionality, usability, and performance align perfectly with our users’ needs.

What you will do:

- Conducting various types of testing, including functional, integration, system, and regression.

- Creating and maintaining test documentation, including test cases, and test data.

- Identifying and reporting software defects and issues using appropriate bug tracking tools, and working closely with development teams to resolve them.

- Investigate urgent issues from customers

- Work closely with devs, BA

Requirements:

- 1+ years of experience in software testing

- Intermediate written and spoken English

- Experience in testing Web applications

- Attention to detail, high level of self-organization and liability

What would be a plus but not required:

- Experience in API testing

- Experience in E2E testing