Orgmeter

We are looking for a dedicated Middle QA Engineer to join our team. This role combines quality assurance and customer support, requiring strong attention to detail, proactivity, excellent communication skills, and a good understanding of system functionality.
 

Required Skills & Qualifications
 

• Experience: At least 2 years of proven experience in QA / software testing.
• Language Proficiency: Fluent or professional working proficiency in English.
• Core Competencies: Strong attention to detail, analytical mindset, and sharp problem-solving skills.
• Technical Web Debugging: Proficient in using browser developer tools (specifically analyzing console logs and inspecting network traffic).
• AI Tool Integration: Ability to effectively leverage AI tools to optimize testing workflows and productivity.
• API Testing: Solid understanding and hands-on experience with API testing concepts and tools (e.g., Postman).
• Architecture: Good understanding of microservices architecture and how distributed components interact.
• Test Design: Strong knowledge of test design techniques with the ability to apply them to daily testing scenarios.
• Testing Methodologies: Deep understanding of different testing types, levels, and methodologies.
• Coding Basics: Fundamental understanding of JavaScript for reading code, debugging, or basic script comprehension.

We are looking for an experienced QA Automation Engineer (Senior/Lead) to join our team and maintain and extend test automation. This is a key role where you will define the automation strategy, design and implement the framework, integrate it into CI/CD, and ensure long-term scalability of automated testing in the project.
 

Responsibilities

• Define and implement the overall automation strategy for the project.
• Design and maintain a test automation framework from scratch.
• Automate regression and functional test cases.
• Integrate automated tests into CI/CD pipelines.
• Actively use AI tools to generate, optimize, and accelerate test automation.

• Collaborate closely with developers, QA, and product teams to identify testing priorities.

   

Requirements

• 5+ years of experience in QA, with a strong focus on test automation.
• Proven experience in building automation frameworks from scratch.
• Solid programming skills in JavaScript, Java or similar languages.
• Strong knowledge of automation tools and frameworks (Playwright, or similar).
• Experience with CI/CD tools (Jenkins, Github actions, etc.).
• Good understanding of the software development lifecycle and QA processes.
• Strong communication skills and ability to take ownership of the QA automation domain.

• Hands-on experience in exploring and implementing AI-driven automation solutions

   

Nice to Have

• Experience working with legacy environments or older frameworks.
• Knowledge of API and performance testing tools (Postman, JMeter, etc.).

We Offer

• Opportunity to lead the automation initiative from day one.
• Long-term project with room for professional growth.
• Full flexibility in choosing technologies (PHP, Java, JavaScript, and others) and the active use of AI in daily work.

About the Role
We are looking for a self-driven IT Project Manager with strong technical expertise, an analytical mindset, and the ability to manage multiple small to medium-sized projects in a fast-paced, startup environment. This role is for someone who thrives on challenges, embraces rapid change, and takes full ownership of project delivery from inception to completion.
The ideal candidate is a proactive problem-solver, adept at managing priorities, and comfortable working in a high-pressure, high-growth environment where speed and adaptability are key.

Key Responsibilities:
Project Management and Delivery

• Own the full project lifecycle, from ideation to deployment and post-implementation review.
• Develop detailed project plans, ensuring alignment with business objectives and stakeholder expectations.
• Manage scope, timelines and resources to deliver projects on time.

• Drive projects forward with a sense of urgency, ensuring no delays in execution.

  
  Technical Expertise

• Collaborate with technical teams to evaluate solutions, troubleshoot issues, and resolve roadblocks.
• Leverage strong technical knowledge to make informed decisions and challenge assumptions.

• Ensure the delivery of scalable, efficient, and secure solutions that meet technical and business requirements.

   

• High-Paced Collaboration
• Act as a key liaison between cross-functional teams, ensuring alignment across departments.
• Communicate effectively with stakeholders, providing clear updates and managing expectations in a fast-moving environment.

• Foster a collaborative, startup mindset where adaptability and innovation are encouraged.

   

• Risk Management and Problem-Solving
• Anticipate and address potential risks and obstacles with speed and efficiency.
• Quickly analyze and resolve issues to keep projects on track.

• Leverage data and analytics to make real-time decisions and optimize outcomes.

   

• Continuous Improvement
• Identify inefficiencies and propose innovative solutions to streamline project delivery.
• Champion a culture of rapid iteration and continuous improvement.
• Conduct post-project evaluations to identify learnings and refine future processes.
   
• Qualifications and Skills Required:
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• 3+ years of experience managing IT projects in high-growth or startup environments.
• Strong understanding of AI tools and practical experience working with them.
• Strong technical knowledge in areas such as software development, IT infrastructure, or cloud solutions.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent analytical skills, with the ability to break down complex problems and implement effective solutions.
• Expertise in Agile, Scrum, or hybrid methodologies.
• Proficiency in project management tools (e.g., Jira, Confluence, or Trello).

• Exceptional communication skills, with the ability to manage cross-functional teams and stakeholder relationships.

   

We are looking for a dedicated Middle QA Engineer to join our team. This role combines quality assurance and customer support, requiring strong attention to detail, proactivity, excellent communication skills, and a good understanding of system functionality.
 

Responsibilities

• Test website functionality to ensure everything works as expected.
• Write and execute test cases, and document any bugs with clear details.
• Work with developers to explain issues and verify fixes.
• Understand the system’s business logic and how it should work.
• Stay on top of updates.

Requirements

• Soft Skills:
  • Strong problem-solving and analytical skills.
  • Excellent written and verbal English communication skills.
  • Ability to work under pressure and multitask.
     

What We Value

• A quick learner who enjoys understanding how systems work.
• Someone who can explain technical issues clearly to both customers and developers.
• A proactive individual with a strong work ethic.
   

Nice to Have

• Experience working on fintech projects.

About the role

We are looking for an experienced and self-driven IT Support & Operations Specialist to manage IT operations across our European offices.

This person will be responsible for employee devices, office IT infrastructure, user support, vendor coordination, asset management, and basic information security controls. The role requires someone located in the European Union who can work independently, provide remote support to multiple locations, and travel to European offices when on-site assistance is required.

The successful candidate will not only resolve technical issues but will also build and improve a structured IT support process across the region.
 

Key responsibilities

User and workplace support

• Provide remote and on-site IT support to employees across European offices.
• Configure, deploy, maintain, and troubleshoot Windows and macOS laptops.
• Support office equipment, including monitors, docking stations, printers, scanners, conference room equipment, and other peripherals.
• Troubleshoot connectivity, Wi-Fi, VPN, software, account access, and hardware-related issues.
• Support employee onboarding, offboarding, and equipment replacement processes.
• Prepare devices and user accounts for new employees.
• Ensure access and company data are properly removed or secured during offboarding.
• Maintain clear communication with users and ensure support requests are resolved within agreed timelines.
   

Helpdesk and IT processes

• Establish and maintain a centralized helpdesk and ticket management process.
• Define request categories, priorities, escalation procedures, and response expectations.
• Create and maintain internal IT documentation, troubleshooting guides, and employee instructions.
• Identify recurring issues and implement permanent solutions instead of repeatedly resolving the same incidents.
• Track support performance, common issues, unresolved requests, and user satisfaction.
• Coordinate escalations with internal engineering teams, software providers, and external vendors.
   

Device and asset management

• Maintain an accurate inventory of laptops, accessories, licenses, and other IT equipment across European offices.
• Manage the complete device lifecycle, including purchasing, configuration, assignment, repair, replacement, return, and secure disposal.
• Implement and maintain device management standards using MDM or endpoint management solutions.
• Ensure devices are encrypted, updated, protected, and compliant with company security requirements.
• Manage software deployment, operating system updates, endpoint protection, and device configuration policies.
• Monitor warranty status and coordinate repairs or replacement with vendors.
   

Office IT infrastructure

• Support and maintain office networks, Wi-Fi, internet connectivity, printers, meeting room systems, and other local infrastructure.
• Coordinate office openings, relocations, expansions, and IT equipment installations.
• Diagnose local network and connectivity issues and work with internet providers or local contractors to resolve them.
• Maintain basic documentation for each office, including network configuration, equipment inventory, providers, contracts, and emergency contacts.
• Ensure critical office infrastructure has appropriate backup and recovery procedures where required.
   

Vendor and procurement management

• Identify, evaluate, and select local IT suppliers, repair services, internet providers, and other technical vendors.
• Request and compare commercial proposals.
• Coordinate equipment purchasing and service delivery.
• Monitor vendor performance, service quality, costs, contracts, and SLA compliance.
• Maintain relationships with vendors across different European countries.
• Look for opportunities to standardize equipment and reduce unnecessary costs.
   

Security and access management

• Apply and monitor company IT security policies across employee devices and offices.
• Ensure laptops use disk encryption, screen locking, endpoint protection, secure authentication, and current operating system updates.
• Support implementation and maintenance of multi-factor authentication, password management, VPN, and device management solutions.
• Assist with user access reviews and removal of unnecessary access.
• Help security team identify and escalate security risks, suspicious activity, lost devices, phishing attempts, and policy violations.
• Support security awareness activities and provide employees with practical guidance on secure device usage.
• Ensure company equipment and data are handled in accordance with internal policies and applicable European data protection requirements.
   

Required experience and skills

• 8+ years of experience in IT support, system administration, workplace IT, or a similar role.
• Practical experience supporting users across multiple offices or countries.
• Strong troubleshooting skills for Windows and macOS devices.
• Experience with Google Workspace administration.
• Experience with user onboarding, offboarding, account management, and access permissions.
• Understanding of office networks, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic firewall concepts.
• Experience supporting printers, meeting room equipment, and office peripherals.
• Experience with ticketing or helpdesk systems such as Jira Service Management, Zendesk, Freshservice, ServiceNow, or similar.
• Understanding of endpoint security, disk encryption, MFA, password managers, antivirus or EDR solutions, patch management, and secure device disposal.
• Experience managing IT assets, equipment procurement, and external vendors.
• Ability to document processes and create clear technical instructions.
• Strong organizational and prioritization skills.
• Ability to work independently, take ownership, and make practical decisions without constant supervision.
• Good written and spoken English.
   

Nice to have

• Experience establishing a helpdesk process from scratch.
• Experience managing IT operations for distributed or remote-first companies.
• Experience with identity providers and SSO solutions such as Microsoft Entra ID, Okta, Google Workspace
• Basic knowledge of Linux.
• Experience with automation using PowerShell, Bash, Python, or similar tools.
• Familiarity with ISO 27001, SOC 2, GDPR, or similar security and compliance frameworks.
• Experience with Apple Business Manager, Windows Autopilot, zero-touch device deployment, or similar technologies.
• Experience supporting office IT projects in several European countries.
   

Personal qualities

• Strong sense of ownership and responsibility.
• Service-oriented approach and good communication with non-technical employees.
• Ability to organize work without detailed day-to-day supervision.
• Practical and cost-conscious decision-making.
• Ability to distinguish urgent incidents from routine support requests.
• Willingness to investigate root causes and improve processes.
• Comfortable coordinating several vendors, offices, and requests simultaneously.
   

Location and working model

• The candidate must be based in the European Union.
• The role is primarily remote.
• Occasional travel to company offices across Europe will be required.
• The candidate must be legally authorized to work in their country of residence.
• Availability during standard European business hours is required.
   

Success in this role

During the first months, the successful candidate is expected to:

• Create a clear inventory of European IT equipment, vendors, systems, and office infrastructure.
• Introduce or improve the centralized helpdesk process.
• Standardize employee onboarding and offboarding procedures.
• Establish minimum device and endpoint security requirements.
• Document the IT setup and escalation contacts for every European office.
• Identify major operational and security risks and prepare an improvement plan.
• Improve visibility into IT costs, equipment lifecycle, and vendor performance.
• Reduce recurring support issues through standardization, documentation, and automation.