Orgmeter

Our company is looking for an HR Manager to join our team and help us build a strong, engaged, and supportive work environment.
 

Responsibilities

• Manage the full recruitment cycle, from sourcing and screening candidates to coordinating interviews and supporting the hiring process.
• Recruit IT specialists across different roles, including Developers, Project Managers, QA Engineers, Business Analysts, and other positions.
• Conduct regular 1-on-1 meetings with employees, provide support, and help address workplace-related questions and concerns.
• Support employee onboarding and offboarding processes.
• Track important employee milestones, including birthdays, salary reviews, career achievements, and other key events.
• Develop, implement, and maintain HR processes and policies, including building processes from scratch where needed.
• Maintain accurate and up-to-date HR documentation and employee records.
• Coordinate with the finance/accounting team on monthly payroll-related administrative matters, including reviewing and processing relevant salary invoices.
• Organize team-building activities, company events, and employee engagement initiatives.
• Support employee development and help foster a positive and collaborative company culture.
• Identify opportunities to improve employee experience and internal HR processes.
   

Requirements

• Previous experience in an HR Manager / HR Generalist role, preferably within the IT industry.
• Experience recruiting for technical and non-technical IT positions, including Developers, Project Managers, QA Engineers, Business Analysts, and similar roles.
• Experience building HR processes from scratch as well as maintaining and improving existing HR processes.
• English proficiency at B2 level or higher — required.
• Strong communication and interpersonal skills.
• High level of responsibility, proactivity, and attention to detail.
• Ability to work independently, prioritize tasks, and effectively manage multiple HR processes simultaneously.
• A people-oriented approach and genuine interest in creating a positive employee experience.
   

What We Offer

• A dynamic and collaborative international team.
• Opportunity to have a real impact on HR processes and company culture.
• A diverse and engaging work environment.
• Professional growth and development opportunities.
• Flexible approach to work and communication.

About the Role
We are looking for a self-driven IT Project Manager with strong technical expertise, an analytical mindset, and the ability to manage multiple small to medium-sized projects in a fast-paced, startup environment. This role is for someone who thrives on challenges, embraces rapid change, and takes full ownership of project delivery from inception to completion.
The ideal candidate is a proactive problem-solver, adept at managing priorities, and comfortable working in a high-pressure, high-growth environment where speed and adaptability are key.
 

Key Responsibilities:
Project Management and Delivery

• Own the full project lifecycle, from ideation to deployment and post-implementation review.
• Develop detailed project plans, ensuring alignment with business objectives and stakeholder expectations.
• Manage scope, timelines and resources to deliver projects on time.
• Drive projects forward with a sense of urgency, ensuring no delays in execution.
  
  Technical Expertise
• Collaborate with technical teams to evaluate solutions, troubleshoot issues, and resolve roadblocks.
• Leverage strong technical knowledge to make informed decisions and challenge assumptions.
• Ensure the delivery of scalable, efficient, and secure solutions that meet technical and business requirements.
  
  High-Paced Collaboration
• Act as a key liaison between cross-functional teams, ensuring alignment across departments.
• Communicate effectively with stakeholders, providing clear updates and managing expectations in a fast-moving environment.

• Foster a collaborative, startup mindset where adaptability and innovation are encouraged.

  
  Risk Management and Problem-Solving

• Anticipate and address potential risks and obstacles with speed and efficiency.
• Quickly analyze and resolve issues to keep projects on track.

• Leverage data and analytics to make real-time decisions and optimize outcomes.
   

  Continuous Improvement

• Identify inefficiencies and propose innovative solutions to streamline project delivery.
• Champion a culture of rapid iteration and continuous improvement.

• Conduct post-project evaluations to identify learnings and refine future processes.

  
  Qualifications and Skills Required:

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• 3+ years of experience managing IT projects in high-growth or startup environments.
• Strong understanding of AI tools and practical experience working with them.
• Knowledge of Claude Code.
• Basic programming knowledge (Junior Developer level or higher).
• Ability to independently research, learn, and understand new technologies and tools.
• Structured and organized approach to work.
• Strong technical knowledge in areas such as software development, IT infrastructure, or cloud solutions.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent analytical skills, with the ability to break down complex problems and implement effective solutions.
• Expertise in Agile, Scrum, or hybrid methodologies.
• Proficiency in project management tools (e.g., Jira, Confluence, or Trello).
• Fluent spoken English, B2 level or higher.
• Exceptional communication skills, with the ability to manage cross-functional teams and stakeholder relationships.

We are looking for a dedicated Middle QA Engineer to join our team. This role combines quality assurance and customer support, requiring strong attention to detail, proactivity, excellent communication skills, and a good understanding of system functionality.
 

Required Skills & Qualifications
 

• Experience: At least 2 years of proven experience in QA / software testing.
• Language Proficiency: Fluent or professional working proficiency in English.
• Core Competencies: Strong attention to detail, analytical mindset, and sharp problem-solving skills.
• Technical Web Debugging: Proficient in using browser developer tools (specifically analyzing console logs and inspecting network traffic).
• AI Tool Integration: Ability to effectively leverage AI tools to optimize testing workflows and productivity.
• API Testing: Solid understanding and hands-on experience with API testing concepts and tools (e.g., Postman).
• Architecture: Good understanding of microservices architecture and how distributed components interact.
• Test Design: Strong knowledge of test design techniques with the ability to apply them to daily testing scenarios.
• Testing Methodologies: Deep understanding of different testing types, levels, and methodologies.
• Coding Basics: Fundamental understanding of JavaScript for reading code, debugging, or basic script comprehension.

About the role

We are looking for an experienced and self-driven Lead Systems Administrator to manage IT operations across our European offices.

This person will be responsible for employee devices, office IT infrastructure, user support, vendor coordination, asset management, and basic information security controls. The role requires someone located in the European Union who can work independently, provide remote support to multiple locations, and travel to European offices when on-site assistance is required.

The successful candidate will not only resolve technical issues but will also build and improve a structured IT support process across the region.
 

Key responsibilities

User and workplace support

• Provide remote and on-site IT support to employees across European offices.
• Configure, deploy, maintain, and troubleshoot Windows and macOS laptops.
• Support office equipment, including monitors, docking stations, printers, scanners, conference room equipment, and other peripherals.
• Troubleshoot connectivity, Wi-Fi, VPN, software, account access, and hardware-related issues.
• Support employee onboarding, offboarding, and equipment replacement processes.
• Prepare devices and user accounts for new employees.
• Ensure access and company data are properly removed or secured during offboarding.
• Maintain clear communication with users and ensure support requests are resolved within agreed timelines.
   

Helpdesk and IT processes

• Establish and maintain a centralized helpdesk and ticket management process.
• Define request categories, priorities, escalation procedures, and response expectations.
• Create and maintain internal IT documentation, troubleshooting guides, and employee instructions.
• Identify recurring issues and implement permanent solutions instead of repeatedly resolving the same incidents.
• Track support performance, common issues, unresolved requests, and user satisfaction.
• Coordinate escalations with internal engineering teams, software providers, and external vendors.
   

Device and asset management

• Maintain an accurate inventory of laptops, accessories, licenses, and other IT equipment across European offices.
• Manage the complete device lifecycle, including purchasing, configuration, assignment, repair, replacement, return, and secure disposal.
• Implement and maintain device management standards using MDM or endpoint management solutions.
• Ensure devices are encrypted, updated, protected, and compliant with company security requirements.
• Manage software deployment, operating system updates, endpoint protection, and device configuration policies.
• Monitor warranty status and coordinate repairs or replacement with vendors.
   

Office IT infrastructure

• Support and maintain office networks, Wi-Fi, internet connectivity, printers, meeting room systems, and other local infrastructure.
• Coordinate office openings, relocations, expansions, and IT equipment installations.
• Diagnose local network and connectivity issues and work with internet providers or local contractors to resolve them.
• Maintain basic documentation for each office, including network configuration, equipment inventory, providers, contracts, and emergency contacts.
• Ensure critical office infrastructure has appropriate backup and recovery procedures where required.
   

Vendor and procurement management

• Identify, evaluate, and select local IT suppliers, repair services, internet providers, and other technical vendors.
• Request and compare commercial proposals.
• Coordinate equipment purchasing and service delivery.
• Monitor vendor performance, service quality, costs, contracts, and SLA compliance.
• Maintain relationships with vendors across different European countries.
• Look for opportunities to standardize equipment and reduce unnecessary costs.
   

Security and access management

• Apply and monitor company IT security policies across employee devices and offices.
• Ensure laptops use disk encryption, screen locking, endpoint protection, secure authentication, and current operating system updates.
• Support implementation and maintenance of multi-factor authentication, password management, VPN, and device management solutions.
• Assist with user access reviews and removal of unnecessary access.
• Help security team identify and escalate security risks, suspicious activity, lost devices, phishing attempts, and policy violations.
• Support security awareness activities and provide employees with practical guidance on secure device usage.
• Ensure company equipment and data are handled in accordance with internal policies and applicable European data protection requirements.
   

Required experience and skills

• 8+ years of experience in IT support, system administration, workplace IT, or a similar role.
• Practical experience supporting users across multiple offices or countries.
• Strong troubleshooting skills for Windows and macOS devices.
• Experience with Google Workspace administration.
• Experience with user onboarding, offboarding, account management, and access permissions.
• Understanding of office networks, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic firewall concepts.
• Experience supporting printers, meeting room equipment, and office peripherals.
• Experience with ticketing or helpdesk systems such as Jira Service Management, Zendesk, Freshservice, ServiceNow, or similar.
• Understanding of endpoint security, disk encryption, MFA, password managers, antivirus or EDR solutions, patch management, and secure device disposal.
• Experience managing IT assets, equipment procurement, and external vendors.
• Ability to document processes and create clear technical instructions.
• Strong organizational and prioritization skills.
• Ability to work independently, take ownership, and make practical decisions without constant supervision.
• Good written and spoken English.
   

Nice to have

• Experience establishing a helpdesk process from scratch.
• Experience managing IT operations for distributed or remote-first companies.
• Experience with identity providers and SSO solutions such as Microsoft Entra ID, Okta, Google Workspace
• Basic knowledge of Linux.
• Experience with automation using PowerShell, Bash, Python, or similar tools.
• Familiarity with ISO 27001, SOC 2, GDPR, or similar security and compliance frameworks.
• Experience with Apple Business Manager, Windows Autopilot, zero-touch device deployment, or similar technologies.
• Experience supporting office IT projects in several European countries.
   

Personal qualities

• Strong sense of ownership and responsibility.
• Service-oriented approach and good communication with non-technical employees.
• Ability to organize work without detailed day-to-day supervision.
• Practical and cost-conscious decision-making.
• Ability to distinguish urgent incidents from routine support requests.
• Willingness to investigate root causes and improve processes.
• Comfortable coordinating several vendors, offices, and requests simultaneously.
   

Location and working model

• The candidate must be based in the European Union.
• The role is primarily remote.
• Occasional travel to company offices across Europe will be required.
• The candidate must be legally authorized to work in their country of residence.
• Availability during standard European business hours is required.
   

Success in this role

During the first months, the successful candidate is expected to:

• Create a clear inventory of European IT equipment, vendors, systems, and office infrastructure.
• Introduce or improve the centralized helpdesk process.
• Standardize employee onboarding and offboarding procedures.
• Establish minimum device and endpoint security requirements.
• Document the IT setup and escalation contacts for every European office.
• Identify major operational and security risks and prepare an improvement plan.
• Improve visibility into IT costs, equipment lifecycle, and vendor performance.
• Reduce recurring support issues through standardization, documentation, and automation.

We are looking for a Security Coordinator who will help us keep our company’s data, infrastructure, and SaaS ecosystem secure and well-governed.
 

This role focuses on access control, SaaS security, and risk management, ensuring that our systems are used safely and only by the people who actually need access.
 

Responsibilities

• Maintain a complete inventory of company systems and assets, including:
  • Cloud infrastructure
  • Databases
  • Google Workspace / shared drives
  • Internal tools
  • Third-party SaaS applications
  • AI tools used by the team
• Ensure proper access management across all systems:
  • Apply the principle of least privilege
  • Review and revoke unnecessary permissions
  • Monitor shared accounts and external access
• Conduct periodic access audits for:
  • Cloud environments
  • Databases
  • Google Drive and internal documentation
  • SaaS tools and integrations
• Identify and mitigate security risks related to AI tools, including:
  • Preventing sensitive data from being uploaded to AI platforms
  • Managing access to AI tools
  • Creating safe usage policies
• Work with engineering and operations teams to:
  • Improve security practices
  • Document access processes
  • Maintain internal security guidelines
• Track and manage security risks from third-party services
• Assist with security documentation and compliance processes (e.g., SOC2 or internal security policies).
   

Requirements

• Experience with cloud platforms (AWS, GCP, Azure, or similar)
• Familiarity with identity and access management concepts
• Experience managing SaaS ecosystems (Google Workspace, Slack, etc.)
• Understanding of data security risks and access control
• Ability to analyze system permissions and identify unnecessary access
• Awareness of AI-related security risks (data leakage, prompt injection, uncontrolled usage)
   

Nice to Have

• Experience with SOC 2 / security compliance
• Familiarity with IAM tools or security monitoring platforms
• Background in DevOps, IT administration, or security operations
   

What Success Looks Like

• All company systems are properly inventoried and documented
• Access is granted strictly on a need-to-know basis
• No forgotten accounts, open shares, or unnecessary privileges
• AI tools are used safely and responsibly

As a Business Analyst, your core mission is to bridge business needs and technical solutions, ensuring software aligns with requirements.

What you will do:

• Collaborate with stakeholders to gather, analyze, validate, and document business requirements;
• Evaluate and mitigate risks associated with project requirements;
• Advocate for stakeholders' needs and priorities;
• Work closely with developers, QA team, and other BAs to ensure that software solutions meet quality standards and functional requirements.

Requirements:

• 3+ years of experience in Business Analysis;
• At least intermediate proficiency in both written and spoken English;
• Proficiency in eliciting and documenting business requirements;
• Ability to break down large and complex tasks into simple and easy ones, build the correct connections between them, and the ability to describe the algorithm for developers;
• Ability to model and prototype interfaces in Figma or others;
• Experience in integrating with third-party systems (API, files exchange);
• Experience using Jira, Trello, browser Developer tools, Figma, Postman, Slack, any raster graphic editor;
• Confident understanding of various file formats (CSV, JSON, XML);
• Basic knowledge of SQL;
• Ability to model processes and data on UML diagrams;
• High level of mastery of Google Workspace or Microsoft Office tools.
   

Soft skills

• Strong analytical mindset with exceptional attention to detail and problem-solving abilities;
• Self-reliance and autonomy in work;
• Effective interpersonal and cross-cultural communication;
• Results-oriented with a focus on achieving goals and delivering outcomes.

What would be a plus but not required:

• Experience in CRM/Fintech.
  
  Time Zone Requirement
• Availability to work within the UTC+6 to UTC+7 time zones is required to ensure sufficient daily overlap with both our European and Australian teams.
   

About Orgmeter

OrgMeter is deal-flow, tracking and reporting software to help take your merchant cash advance business to the next level

Company website:

orgmeter.com