OpenCourt

Joined in 2024
20% answers

We're the best-in-class B2B SaaS club management and court booking solution for pickleball, padel, and tennis clubs.

Website:
https://getopencourt.com
  • OpenCourt
    · 177 views · 62 applications · 13d

    Technical Customer Support and Onboarding Specialist for modern SportsTech b2b SaaS to $2000

    Full Remote · Worldwide · Product · 3 years of experience · English - C1
    We're a modern club management and court booking solution for racquet sports club and indoor golf clubs: https://www.getopencourt.com/ We're operating primarily on the US market. What you'll do: - Help onboarding new customers (typically tennis,...

    We're a modern club management and court booking solution for racquet sports club and indoor golf clubs: https://www.getopencourt.com/

     

    We're operating primarily on the US market.

     

    What you'll do:

    - Help onboarding new customers (typically tennis, pickleball, padel sports clubs, indoor golf simulator clubs, volleyball clubs, etc)

    - Help them set up their club account on our platform, help them understand

    - Perform ongoing support for customers after they're onboarded

    - Help customers understand how to align their club management needs with what our platform can offer

    - Help customers debug any issues they're dealing with

    - Handle requests that are incoming via email and WhatsApp/Telegram

    - Contribute into our Knowledge Base based on the frequently asked questions

     

    You:

    - Have very comfortable spoken English

    - OK with working US work hours

    - Can't live without using AI tools (chatgpt/claude/etc)

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