MUGCO, a Silicon Valley-based team development company. We are building teams for fast-growing startup companies in the US. Working with us developers, become full-time team members in these startups with the opportunity to receive many benefits relevant to US employees, including stock options. Our main goal is to give our developers sustainable growth and stability on both financial and professional sides. We provide excellent conditions and complete comfort for your favorite job - adequate management, minimum bureaucracy, and challenging tasks for evolving tech skills.
Website:
https://mugco.io
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· 22 views · 6 applications · 16d
Salesforce Lead - Order Management
Full Remote · Countries of Europe or Ukraine · 5 years of experience · B2 - Upper IntermediateWe’re looking for a Salesforce Order Management (OMS) Lead to take ownership of the architecture, implementation, and ongoing optimization of our omnichannel order processing engine. As the technical lead for post-purchase customer experience, you’ll...We’re looking for a Salesforce Order Management (OMS) Lead to take ownership of the architecture, implementation, and ongoing optimization of our omnichannel order processing engine. As the technical lead for post-purchase customer experience, you’ll design and deliver scalable solutions that connect fulfillment, customer service, and finance teams—ensuring every order moves seamlessly from click to delivery.
Key resposibilities:
- Lead the architecture and end-to-end solution design for Salesforce OMS.
- Translate business needs into robust technical solutions within Salesforce OMS.
- Build and maintain order orchestration, fulfillment routing, and service logic (Salesforce Flow, Apex).
- Architect and manage integrations with ERP, WMS, 3PL providers using Salesforce APIs and middleware.
- Own the OMS data model—maintaining data integrity and creating custom objects/fields as needed.
- Troubleshoot and resolve production issues: order processing failures, payment errors, integration issues.
- Keep technical documentation up to date (solution design, data flow diagrams, admin guides).
- Stay on top of Salesforce releases, introducing relevant enhancements and best practices.
Requirements:
- 4+ years working with enterprise-level OMS; at least 2+ years focused on Salesforce OMS.
- Advanced skills in declarative automation, especially Salesforce Flow and OMS-specific Flow Core Actions.
- Strong knowledge of the Salesforce OMS data model (OrderSummary, FulfillmentOrder, ReturnOrder, etc.).
- Proven track record integrating Salesforce with external systems (ERP, WMS) via REST/SOAP APIs.
- Solid grasp of omnichannel fulfillment processes (BOPIS, Ship-from-Store) and inventory principles.
- Excellent problem-solving and root cause analysis abilities.
- Strong communication skills for cross-team collaboration.
Nice to Have:
- Salesforce OMS Administrator or Developer Accredited Professional certification.
- Salesforce Platform Developer I, Integration Architect, or B2C Commerce Developer certifications.
- Experience with MuleSoft or other integration middleware.
- Background in B2C/D2C retail or e-commerce.
- Familiarity with Revenue Cloud (CPQ, Billing).
What We Offer:
- Fully remote work with flexible schedule
- Competitive salary and long-term contract
- Professional growth and continuous learning