MSV Multicall

Service Description: As part of the grid connection assessment, data from the DSO-DP is required to provide a reliable statement regarding the grid connection point. In many cases, the necessary data is incorrectly maintained or missing in the respective data fields. An external service provider is being requested to correct this data.

The external service provider independently takes on the following tasks within the scope of the assignment:

Correction of data errors in the DSO-DP

Reconciliation of short-circuit data based on plant certificates / Zerez database

Follow-up maintenance/correction of the coupling key of grid connections for EEG plants

Updating the apparent power values of wind turbines

Responsibilities:

Taking end-to-end responsibility for quality performance throughout the entire project lifecycle: from product and system design through to installation, commissioning and after-sales

Defining and implementing quality standards, governance and processes for all project phases in a project-focused environment

Strategic partnership and close collaboration with technical departments, operations, partners and customers

Responsibility for handling customer complaints, escalations and costs of poor quality (COPQ) to drive sustainable improvement

Leading root cause analyses and continuous improvement processes across regional and cross-project structures

Establishing and maintaining KPIs, dashboards and management-level reporting to make quality visible

Positioning quality as a business enabler

Qualifications:

Relevant experience in engineering or quality management within international, project-driven and industrial environments

Comprehensive knowledge of certifications, risk management and quality standards such as ISO 9001 and CE

In-depth knowledge of COPQ, customer complaints and field quality

Experience with quality methodologies such as Six Sigma, FMEA and 8D

Ability to manage complexity, engage stakeholders effectively and remain calm and structured in escalation situations

Strong leadership skills based on influence rather than hierarchy

Fluent English is a must, German nice to have

Willingness to travel