Mr. Glazier

Dispatcher

About us

We’re doubling in size over the next year — and looking for a dispatcher to join our team! At MR. Glazier, we specialize in high-quality glass solutions delivering craftsmanship and precision to every project.

It is a fully remote position, with overlapping 9am - 6pm EST New York time zone. You need high-speed internet and a reliable home office setup.

The skills you need:

• Proven experience in logistic department, preferably in construction, glazing, or real estate industries
• Spoken English and Ukrainian 
• Ability to manage customers calls, schedules, and dispatches technicians efficiently, yes you need to communicate a lot!
• Find solutions to difficult cases, we work with people, everything could happen, and we are able to fix it
• Work as one team remotely, we use CRM and Slack to be in the loop
• Basic sales skills and the knowledge of the workflow
• Product knowledge, services, pricing, and relationships with partners, technicians, and vendors

A glimpse of a daily routine:

• Schedule technicians, matching skills to jobs, and adjust schedules as needed
• Act as the main point of contact between the company, technicians, and customers
• Plan and confirm appointments to meet goals, including same-day bookings
• Address customer inquiries, resolve scheduling issues, and follow up to confirm appointments and collect payments
• Maintain accurate records, update sales and payment info, and respond to sales inquiries
• Schedule parts installations
• Send insurance certificates, invoices, job reports, and confirm refunds
• Monitor technician schedules, manage time off, and resolve booking conflicts
• Gather data for meetings, investigate service losses, and check emails for updates
• Report major issues to management and ensure customer satisfaction

What we offer:

• Remote work
• USD salary
• Access to industry events, training, and networking opportunities
• Constructive feedback culture and open communication
• Budget for education and your professional development
• Minimal bureaucracy and streamlined processes

What the candidate process looks like:

1. Intro video call with a recruiting team 
2. Final interview with a hiring manager 
3. Offer

We are looking for a detail-oriented Accountant with solid experience working with the US market. It is a fully remote position, with overlapping 9am - 6pm EST New York time zone. 

You need high-speed internet and a reliable home office setup.

What skills you need:

• Proven experience as an Accounts Receivable Clerk, Specialist, or similar role.
• Knowledge of accounting principles and financial reporting.
• Proficiency in accounting software QuickBooks.
• Strong attention to detail and organizational skills.
• Ability to communicate with clients in English 
• Ability to work independently and meet deadlines.
• Knowledge of CRM systems like HouseCall Pro, Jobber, Monday is a huge plus

What you will do:

• Generate and issue accurate invoices to customers in a timely manner.
• Monitor accounts to identify overdue payments and follow up with clients.
• Record and reconcile incoming payments (checks, credit cards, bank transfers).
• Maintain customer records and update payment details in the accounting system.
• Communicate with clients regarding billing issues or discrepancies.

What we offer:

• 1500-2000 USD a month
• Remote work
• Open feedback culture and transparent communication
• Budget and support with implementation, systematization, or any other resources needed for the job
• Minimal bureaucracy and streamlined processes

What the candidate process looks like:

1. Interview with a recruiting team 
2. Interview with hiring manager 
3. Offer

Estimator

We are looking for a skilled estimating specialist to join our team and provide essential support to our sales team with precise and reliable project estimations.

It is a fully remote position, with overlapping 9am - 6pm EST New York time zone. You need high-speed internet and a reliable home office setup.

What You Will Do:

• Develop detailed, accurate project estimates, including scope, budget, and timelines
• Recommend the best materials and products for specific project needs: window repairs, glass installation, interior design
• Maintain and update pricing databases for labor, materials, and equipment
• Evaluate project plans, drawings, and specifications to provide comprehensive quotes
• Communicate with vendors and suppliers for pricing and availability
• Assist the Sales team with client presentations by providing technical insights and cost evaluations

     Skills You Need:

• Proven experience as an estimator, 
• Analytical and mathematical skills for precise cost estimation
• Proficiency in estimating software, Microsoft Excel, project management tools, CRM
• Ability to communicate within the team in English

• Ability to handle multiple projects and meet deadlines

   

   

  Bonus Points:

• Knowledge of US building codes and standards

• Experience with glass, windows, door, construction industries

   

   

  What We Offer:

• Remote work with a flexible work environment
• USD salary
• B2B contract 

• Minimal bureaucracy with streamlined processes

   

   

  Candidate Process:

• Intro video call with the recruiting team
• Final interview - online video call with the hiring manager
• Job offer

About us:

At MR. Glazier, we specialize in high-quality glass solutions delivering craftsmanship and precision to every project. We’re looking for a Remote Procurement Specialist to take full ownership of our procurement process. Source quality materials, negotiate contracts, and ensure timely deliveries to support seamless production and installation. 

It is a fully remote position, with overlapping 9am - 6pm EST New York time zone. 

You need high-speed internet and a reliable home office setup.

What skills you need:

• 2+ years of purchasing or procurement experience
• Ability to communicate with suppliers and team in English 
• Ability to negotiate contracts and pricing effectively to maximize value and supplier partnerships
• Strong analytical skills to evaluate supplier performance, manage budgets, and optimize procurement strategies

• Ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic environment

   

Bonus:

• Experience within construction, architecture, glazing industries

What you will do:

• Communicate directly with technicians and sales to identify the best materials / product to order
• Source and purchase windows, doors, hardware, parts, glass and construction materials
• Track order statuses
• Negotiate pricing, terms, and delivery schedules
• Create / systemize product catalogs
• Coordinate with dispatchers and to meet installation timelines

What we offer:

• Remote work
• USD salary
• Constructive feedback culture and open communication