Lovat Compliance

Lovat is looking for a Support Manager (no experience required)!

About Lappa:

Lappa provides comprehensive tax management solutions through a cutting-edge software platform. We empower businesses to navigate the complexities of tax management effortlessly, ensuring compliance, efficiency, and sustained success.

About the Role:

This is a full-time remote opportunity for an enthusiastic individual to join our growing support team. As a Support Manager, you will:

• Provide exceptional support to our clients, addressing inquiries and resolving issues promptly.
• Maintain and nurture relationships with existing clients to ensure their ongoing satisfaction.
• Collaborate with the sales team to identify opportunities for enhancing client experience and retention.

• Analyze client feedback and support data to inform improvements in our services and platform.

   

Qualifications:

• Excellent communication and interpersonal skills (written and verbal).
• Strong organizational skills and attention to detail.
• A passion for learning and a willingness to grow.
• Advanced or Upper Intermediate level of English and Russian language.

• Ability to work independently and as part of a team.

   

Bonus points:

• Experience in customer support or a related field (a plus, not mandatory).

• Fluency in Italian, French, or German (a valuable asset).

   

We offer:

• A supportive and collaborative work environment.
• Opportunity to learn from experienced professionals.

• Competitive salary and benefits package.

   

Monthly Base Salary:

• First Month: 375 EUR 

• Third Month: raise of 50-75 EUR gross is possible (dependent on client satisfaction and support metrics)

  
  There is also a chance of making this a full-time job in the future!

   

If you are a highly motivated individual with a passion for helping others, we encourage you to apply!

We look forward to hearing from you!

About Us

Lovat Compliance LTD is a leading provider of tax and regulatory compliance solutions. We help businesses navigate complex tax landscapes and ensure compliance with global standards. Our team of experts leverages advanced technology to deliver efficient and accurate compliance services.

Job Overview

We are looking for a detail-oriented and responsible Registration Team Specialist to join our growing team. In this role, you will be responsible for handling VAT, EPR, and company registration processes across multiple countries, communicating with authorities and clients, and ensuring that registrations are completed accurately and on time.

The ideal candidate is organized, proactive, and comfortable working with documentation, deadlines, and international compliance procedures.

Key Responsibilities

• Manage VAT, EPR, and company registration processes in various jurisdictions
• Prepare and review registration documentation
• Communicate with clients, authorities, and partners via email and online portals
• Track registration statuses and ensure timely completion
• Maintain accurate internal records and databases
• Follow internal procedures and quality standards

• Support the team with administrative and compliance-related tasks

   

Requirements

• Strong attention to detail and organizational skills
• Good written English communication skills
• Ability to manage multiple tasks and deadlines
• Experience with registrations, compliance, legal administration, or customer support is a plus

• Confident use of Google Sheets, Excel, and online systems

   

We Offer

• Remote work environment
• Opportunity to grow in international compliance and registrations
• Supportive and dynamic team

• Salary: EUR 600/month

   

Key requirements and skills

• English — advanced
• Unfinished higher education.