LinkupStudio

Why this proposal is unique for you:

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• The opportunity to work within a unique ecosystem of multiple companies (currently are 8 in the Group), allowing for valuable experience exchange.
• The ability to genuinely influence decision-making processes, propose your ideas, and be heard.
• The chance to work on diverse projects of varying complexity across different companies in the ecosystem.

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Requirements:

• Over 2 years of experience in Lead Generation, including the ability to make qualification calls.
• At least an Upper-Intermediate level in English (in both written and oral).
• Strong knowledge of LinkedIn outreach.
• Experience in identifying Ideal Customer Profiles (ICP) and database creation.
• Proficient in CRM systems and statistical tools, with the ability to extract and analyze necessary data, preparation of different reports and metrics collection and analyzing campaign effectiveness.
• Experience in strategy creation, conducting various experiments, analyzing results, and implementing best scenarios.
• Experience both in actively seeking direct clients and in organizing successful roadshows.
• The preparation and composition of texts, as well as the creation of sequences.
• Skills of mentoring and training of trainees and juniors.

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Would be a plus:

• Experience with various lead generation automation services.
• Practical experience with email outreach and Upwork.

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Benefits package

We offer:

- Flexible work schedule, the ability to work remotely upon agreement with colleagues

- 12 working days of paid sick leave per year

- 20 working days of paid vacation per year

- Compensation package for Healthcare & Sport
 

Professional growth:

- Regular salary review

- Spoken English courses aimed at improving communication skills (negotiation skills)

- Professional personalized career growth: сhallenging tasks and innovative projects, meetups and events for professional development, an individual development plan, mentorship program

Fun:

Corporate events and exciting team buildings

You become a member of the loyalty program "IT Club"

Memorable anniversary presents

Location: Remote (UAE-based or time zone-aligned)

Company: Rentify | UAE’s Largest Rental Rewards Platform

Focus: Agentic AI • Multichannel CX • Scalable Systems
Compensation: Based on experience & fit

Rentify is on a mission to make renting smarter, more flexible, and rewarding across the UAE. As we scale, we’re looking for a CX Architect who can join our team CX pod- AI-first, multi-channel support system, combining automation, WhatsApp-first design, human touch, and systems thinking.

What you’ll own:

- Designing a multichannel support stack (WhatsApp, in-app chat, web, IVR, etc.)
- Leading the integration of CRM + automation tools for a single customer view
- Working with partners to create seamless escalation flows from AI to Human
- Setting up KPIs, routing logic, and playbooks for scalable tenant/landlord support

You’re a fit if you:

- Have 4+ years in CX / Support Ops 
- Have built or led AI-assisted support systems before
- Know how to combine tech + outsourced support teams into one clear CX pipeline
- Have worked with tools like Freshdesk, HubSpot, Twilio, WATI, SleekFlow, Gupshup, Make, Zapier
- Thrive in high-growth startup environments

Bonus points:

- Familiarity with UAE market and Arabic-English support design
- Experience in fintech, proptech, or SaaS CX

💻 This is a fully remote role, but we prefer candidates in or near the UAE time zone.

💡 You’ll work directly with founders and help shape the CX backbone of a fast-growing platform.

We’re seeking a driven and detail-oriented Business Analyst to support one of our new projects. This role is pivotal to ensuring successful project delivery through thorough business analysis and continuous collaboration with cross-functional teams. It’s an excellent opportunity for someone who thrives in a fast-paced environment, is confident in client-facing interactions, and brings strong analytical skills to digital product development.

Responsibilities

• Lead product discovery processes to uncover client pain points, business needs, and end-user requirements.
• Perform market research and competitor analysis to inform solution design and validate demand.
• Collaborate with UX/UI and Tech teams to align early-stage concepts with feasible technical solutions.
• Define digital solutions, formulate product vision, and break down scope into actionable deliverables.
• Conduct stakeholder interviews and workshops to gather and analyze requirements.
• Translate business needs into clear, structured documentation (SRS, user stories, diagrams, DoD, etc.).
• Act as the primary liaison between business stakeholders and development teams.
• Support product design by working closely with UX/UI on user journeys, flows, and wireframes.
• Collaborate with the marketing team to align product features with go-to-market and launch strategies.
• Identify and mitigate project risks, manage project scope, and ensure delivery is aligned with the roadmap.
• Track performance metrics, validate hypotheses, and refine features based on real user data and feedback.
• Facilitate project ceremonies and ensure ongoing alignment across cross-functional teams.

Requirements

• At least 3 years of experience in digital product development as a Business Analyst, Product Owner, or similar role.
• Demonstrated experience with pre-sales activities or early-stage client engagement is a strong advantage.
• Proficient in business communication, stakeholder management, and collaborative problem-solving.
• Comfortable leading initiatives independently and working across multidisciplinary teams.
• Strong understanding of Agile methodologies and SDLC practices.
• Experience with product discovery, user research, and delivery from concept to launch.
• Upper-Intermediate (B2) or higher level of English is a must.

Nice to Have

• Background in complex, highly regulated, or data-intensive industries
• Demonstrated interest and practical mindset for adopting AI tools and technologies to improve business analysis, productivity, or client solutions.

We are looking for a driven and detail-oriented Business Analyst with pre-sale engagements to play a dual role in our organization—supporting client acquisition efforts during the pre-sales phase and ensuring project success through comprehensive business analysis during delivery. This hybrid position is ideal for someone who thrives in fast-paced environments, is confident in client-facing roles, and brings analytical depth to digital product development.

Responsibilities

• Lead product discovery processes to uncover client pain points, business needs, and end-user requirements.
• Perform market research and competitor analysis to inform solution design and validate demand.
• Collaborate with UX/UI and Tech teams to align early-stage concepts with feasible technical solutions.
• Define digital solutions, formulate product vision, and break down scope into actionable deliverables.
• Conduct stakeholder interviews and workshops to gather and analyze requirements.
• Translate business needs into clear, structured documentation (SRS, user stories, diagrams, DoD, etc.).
• Act as the primary liaison between business stakeholders and development teams.
• Support product design by working closely with UX/UI on user journeys, flows, and wireframes.
• Collaborate with the marketing team to align product features with go-to-market and launch strategies.
• Identify and mitigate project risks, manage project scope, and ensure delivery is aligned with the roadmap.
• Track performance metrics, validate hypotheses, and refine features based on real user data and feedback.
• Facilitate project ceremonies and ensure ongoing alignment across cross-functional teams.
• Partner with Sales to drive pre-sale activities, define and align solutions with client needs and contribute to tailored proposal preparation
• During pre-sales engagements, translate business challenges into clear scopes and actionable plans, supporting estimation and timeline assessment with delivery teams.

Requirements

• At least 3 years of experience in digital product development as a Business Analyst, Product Owner, or similar role.
• Demonstrated experience with pre-sales activities or early-stage client engagement is a strong advantage.
• Proficient in business communication, stakeholder management, and collaborative problem-solving.
• Comfortable leading initiatives independently and working across multidisciplinary teams.
• Strong understanding of Agile methodologies and SDLC practices.
• Experience with product discovery, user research, and delivery from concept to launch.
• Upper-Intermediate (B2) or higher level of English is a must.

Nice to Have

• Experience in pre-sales and client engagements
• Background in complex, highly regulated, or data-intensive industries
• Demonstrated interest and practical mindset for adopting AI tools and technologies to improve business analysis, productivity, or client solutions.