JT Marketing

We are looking for a Support Manager to join our team and provide high-quality customer support to users across the LATAM region. In this role, you will be responsible for assisting customers via live chat, helping them navigate the platform, resolving inquiries efficiently, and ensuring a smooth and positive user experience.

You will collaborate closely with internal teams to escalate and resolve issues, as well as keep users informed about product updates, promotions, and key platform changes.
 

Key Responsibilities

• Provide real-time customer support via chat
• Assist users with platform navigation and product-related questions
• Resolve customer issues efficiently and professionally
• Collaborate with internal teams to ensure fast problem resolution
• Communicate updates, promotions, and offers to users
• Maintain high standards of customer satisfaction
   

Requirements

• 6+ months of experience in Customer Support (chat-based role preferred)
• Fluent Spanish and English (written communication)
• Experience with CRM or ticketing systems is a plus
• Fast typing skills (230+ characters per minute preferred)
• Confident PC user and familiarity with Google Docs / MS Office
• Ability to multitask in a fast-paced environment
• Excellent communication skills
• Stress resistance and ability to perform under pressure
   

What We Offer

• Opportunity to work in an international team
• Fast-paced and dynamic environment
• Growth opportunities within the company
• Remote work format - 2/2 
• Day shift - from 7am to 7pm Argentina time
• Night shift - from 7 pm to 7 am Argentina time

Hello! We are a dynamically developing group of companies in the iGaming and high-risk industries. We work at the intersection of iGaming, crypto, and payment solutions, creating large-scale products. We are rapidly growing, expanding our project portfolio, and periodically entering new GEOs. Speed, flexibility, and continuous development are important to us – both in our products and our team.

We are currently seeking a strong, independent Database Administrator to strengthen our team!

What you'll be doing:

Administering and developing transactional databases;

Analyzing database architecture and data storage structure;

Optimizing SQL query performance based on execution plan analysis;

Working with indexes: index design, performance analysis, and understanding their impact on data storage and performance;

Analyzing database statistics and interpreting metrics to optimize system performance;

Working with data types and optimizing their use for performance and indexing;

Working with locks: analyzing, diagnosing, and optimizing concurrent data access;

Making database schema changes in a busy system (e.g., adding columns to tables under load);

Designing and optimizing data models for high-load systems;

Participating in architectural decisions on database scaling;

Working with sharding and distributing data across multiple databases;

Working with database migrations.

What we expect from you:

At least 4 years of DBA experience;

Deep understanding of database architecture and data storage principles;

Experience with transactional databases;

Understanding of the data storage structure at the database and disk level, index principles, database statistics, and their impact on query optimization;

Experience analyzing SQL query execution plans and optimizing queries;

Understanding of different data types and their impact on performance and indexing;

Knowledge of database locking mechanisms and concurrent access principles;

Experience with AWS, understanding of key infrastructure and database metrics, and the ability to analyze and use them to diagnose performance issues and optimize system operation;

Experience with database schema migrations in high-load systems;

Understanding of data modeling and database schema design;

Experience with sharding and data distribution;

Ability to independently propose architectural solutions, not just implement tasks;

Ability to work autonomously and act as a database expert within the team;

A willingness to develop the team's database competencies.

A plus:

Experience with multi-master solutions;
Experience with a distributed PostgreSQL stack.
What we offer:

Remote work from anywhere in the world;
Flexible start times and flexible schedule;
Stable, competitive salary pegged to the USD;
Necessary equipment for work;
Opportunity to arrange sick days/days off and sick leave compensation from your first day with the company;
Paid vacation (20 working days);
Great experience in one of the most qualified iGaming teams;
Training and opportunities for growth in all areas of the company;
Friendly communication culture, excellent product, and transparent processes.

We are a product company in the iGaming industry, looking for a Head of VIP who will take ownership of developing one of our key business направленияs.
This role involves both strategic and operational leadership with a direct impact on core business metrics.
 

⚡ Key Responsibilities

• Develop and execute the VIP strategy
• Manage operational processes and teams
• Drive and monitor key performance metrics
• Build and optimize VIP funnels and retention mechanics
• Analyze data, identify growth opportunities, and make informed decisions
• Forecast and plan performance indicators
• Collaborate closely with Product, Marketing, and Support teams
   

💫 Requirements

• 2+ years of experience in iGaming
• Proven experience in team management
• Strong experience working with metrics
• Experience building or contributing to strategy
• Solid understanding of the VIP segment and high-value customers
• Strong analytical mindset with a data-driven approach
   

✨ What We Offer

• Competitive compensation
  Salary aligned with your experience, skills, and contribution
• Remote work
  Fully remote setup with a flexible start to your workday
• Professional growth & impact
  Opportunities to grow within the company and influence product and processes
• Paid time off
  Vacation, sick leave, and additional days off
• Comfortable workspace
  Company-provided equipment and budget for home office setup if needed
• Bonuses & perks
  Transparent bonus system, weekly team activities, and regular gifts
• Team & culture
  Friendly, supportive team with open communication

We are a product-focused iGaming company with a fast-paced development environment and high-load B2C products.

We are currently looking for an experienced Senior Python Developer.
 

Responsibilities:

• Participate in the design and development of new functional modules and services in Python
• Maintain and optimize existing code, fix bugs
• Work with relational databases (PostgreSQL, MySQL), NoSQL storage (Redis), and message queues (RabbitMQ, Kafka)
• Implement and support testing (unit tests, integration tests)
• Collaborate with frontend, QA, and DevOps teams to ensure application quality and performance at all stages of development
• Participate in code reviews and architectural discussions
• Document code and maintain technical documentation / interact with system analysts
   

Requirements:

• 5+ years of commercial experience with Python
• Experience with asynchronous programming (aiohttp, asyncio)
• Strong knowledge of FastAPI
• Confident use of version control systems (Git)
• Experience with relational databases and writing complex SQL queries
• Solid understanding of OOP principles and design patterns
• Understanding of architectural principles (SOLID, DDD, Clean Architecture)
• Experience writing unit and integration tests
• Basic knowledge of Docker and understanding of CI/CD fundamentals
   

Nice to have:

• Experience with cloud platforms (AWS, GCP, Azure)
• Experience with monitoring and logging tools (Prometheus, Grafana, Sentry)
• Understanding of Event-Driven Architecture
   

Conditions:

• Fully remote work format, Monday–Friday schedule
• Opportunities for growth and development in a strong team
• Paid vacation and sick leave + additional days off

 Потрібні спеціалісти із закупівлі реклами в Telegram
 

📌 Задачі:

• Запуск рекламних кампаній через посіви/закупи в Telegram
• Допомога у веденні звітності по рекламі
• Взаємодія з адміністраторами каналів і пабліків
• Посидючість, готовність працювати в умовах ненормованого графіку
• Вміння відбирати канали для реклами без ботів
• Контроль і дотримання дедлайнів
• Комунікація з командою щодо виконання задач
   

📌 Ця вакансія для тебе, якщо ти:

• Вмієш працювати з дедлайнами, любиш планування та системність
• Працював(-ла) з сервісами telega.in та tgstat
• Маєш досвід закупівлі реклами через посіви в Telegram від 1 року
• Добре орієнтуєшся в трендах соцмереж, слідкуєш за блогерами та Telegram-каналами
• Ініціативний(-а), орієнтований(-а) на результат, структурний(-а)
• Любиш навчатися новому
• Вмієш самостійно приймати рішення
• Розумієш, що таке воронки продажів, етапи конверсії, базові показники залученості
• Розумієш, як джерело трафіку впливає на продажі
• Вмієш формувати оффери, тестувати гіпотези, розумієш ЦА та її сегменти
• Володієш українською та російською мовами
   

📌 Умови:

• Віддалена робота
• Можливість професійного та особистісного розвитку
• Гнучкий графік
• Сильна та заряджена команда 💪

💰 Заробітна плата:

від 700$
(фікс / % від закупів або гібрид: фікс + %)
— чим більше результату, тим вищий дохід