INFOBUS

INFOBUS Holding is an international IT company founded in 2002.
We develop technologies that automate the passenger transportation market and simplify travel for millions of people worldwide.
 

Our Products:
🔹 Bussystem.eu — a universal SaaS system for ticket booking and passenger transportation management
🔹 INFOBUS.eu — a marketplace for selling bus, train, and flight tickets

We are currently looking for a Data Analyst to join our team and help us make data-driven decisions that move our products forward.
 

What You’ll Be Doing:

• Develop and optimize SQL queries in BigQuery with a focus on performance and cost efficiency. Maintain and improve existing SQL solutions.
• Implement and perform ad-hoc tasks to help requestors make better decisions.
• Work with other parties of the company to understand and translate their needs into data-driven solutions (reports, dashboards, etc.).
• Develop and maintain dashboards in Looker Studio.
• Maintain documentation for data sources, dashboard logic, etc.
   

What’s Important:

• 2+ years of experience in data analytics
• Advanced skills in SQL (BigQuery), Looker Studio (Tableau, Power BI)
• Experience with Google Analytics
• Strong problem-solving and analytical thinking skills
• Ability to identify key business needs and think critically
• Attention to detail, maintaining clean, consistent, and accurate data
• Ability to work independently, take ownership of projects, and deliver effectively

What We Offer:

• Work in an international product company with ambitious tasks
• Remote format + flexible schedule
• A team that values quality, initiative, and transparency
• A product that makes a real impact on millions of users
   

Interested in this opportunity? Send us your CV! 🚀

INFOBUS Holding is an international IT company founded in 2002.
We develop technologies that automate the passenger transportation market and simplify travel for millions of people worldwide.
 

We are currently looking for a UX Writer who will help make our digital products clear, user-friendly, and enjoyable. You will become part of a team that creates high-quality content for web and mobile applications, improving how users interact with our service.
 

What will you do?

• Create UX copy for web and mobile interfaces (buttons, tooltips, messages, error screens, etc.).
• Improve existing content to make it even clearer and more user-friendly.
• Collaborate with designers, product managers, and developers to ensure a consistent brand tone of voice.
• Write help materials, glossaries, and microcopy that enhance product understanding.
• Analyze and test texts based on user feedback and behavior.
   

What do we expect?

• 2+ years of experience as a UX Writer, content designer, or copywriter in digital products.
• Ukrainian proficiency at C1+ level; English at B2+ or higher.
• Understanding of UX/UI principles and writing within the design process.
• Ability to write concisely, clearly, and in line with the brand’s tone of voice.
• Basic experience with Figma, Notion, or other content creation tools.
• Knowledge of additional languages will be a plus.
   

What do we offer?

• Opportunity to work in an international company developing digital products.
• Competitive salary and flexible schedule.
• Work in a professional team where your ideas truly impact the product.
• Remote or hybrid work format.
   

If words are more than just text for you, and a way to improve user experience, send us your resume! 🚀

Infobus is a leading company in the field of international and intercity bus transportation, helping thousands of passengers reach their destinations quickly, comfortably, and safely every day. We are committed to continuously improving our services and are looking for a talented and experienced Chief Operating Officer to help us optimize all processes and achieve new levels of efficiency.

This role is key to our company and requires strategic thinking, a deep understanding of operational activities, and the ability to manage a wide range of tasks covering all areas of Infobus’s operations.
 

Key Responsibilities:
 

● Efficiency

• Analyze and optimize existing operational processes to improve efficiency and productivity.
• Implement new technologies and methodologies to automate and accelerate workflows.
• Develop and monitor key performance indicators (KPIs) across all operational areas.

● Cost Management

• Identify and implement opportunities to reduce operational costs without compromising service quality.
• Budgeting and cost control within the operational budget.
• Negotiate with suppliers and partners to secure the most favorable terms.

● Supply Management

• Optimize the supply chain, including cooperation with carriers and partners.
• Ensure the availability of necessary resources (e.g., tickets, informational materials) for uninterrupted operations.
• Build and maintain strong relationships with key suppliers and partners.

● Customer Operations

• Ensure a high level of customer service at all stages of interaction.
• Optimize processes for handling customer inquiries, complaints, and feedback.
• Collaborate with the customer support team to improve their performance and increase customer satisfaction.

● Workforce Productivity

• Develop and implement training and development programs to enhance the skills and productivity of operational teams.
• Optimize work schedules and resource allocation to maximize team productivity.
• Implement motivation systems and performance evaluation frameworks.

● Quality

• Develop and ensure compliance with quality standards across all operational processes.
• Implement service quality control systems.
• Analyze root causes of issues and develop corrective actions to prevent recurrence.
   

We expect you to have:

• A higher education degree in management, economics, logistics, or related fields.
• At least 3 years of experience in a similar role (Operations Manager, Head of Operations), preferably in the transportation, logistics, or travel industry.
• Deep understanding of operational management principles, supply chain management, and customer service.
• Proven experience in process optimization and cost reduction.
• Strong analytical skills and ability to work with large data sets.
• Excellent leadership and communication skills.
• Ability to work effectively in a multitasking and high-pressure environment.
• Proactivity, responsibility, and a results-oriented mindset.
• Confident proficiency in Ukrainian and English.
   

We Offer:

• A competitive salary based on interview results.
• The opportunity to influence the company’s development and implement your own ideas.
• Work in a dynamic and friendly team of professionals.
• Opportunities for professional and career growth.

Interested in this opportunity? Send us your CV! 🚀

INFOBUS is an international IT company with over 20 years of experience, delivering innovative solutions in the transportation and online ticketing industry. Our product is a platform for searching, booking, and purchasing tickets across Europe.

As our team continues to grow, we are looking for an HR Generalist who will ensure smooth and well-structured HR processes, support employees throughout their entire journey in the company, and act as a trusted partner for both the business and the HR team.
 

What You’ll Be Doing:
Adaptation and Onboarding:

• Participate in improving and implementing employee onboarding and offboarding processes.
• Introduce new employees to their roles and familiarize them with the company.
• Conduct 1:1 meetings during onboarding, maintain documentation, and analyze onboarding effectiveness.
• Manage the probation period completion process, including conducting 1:1 meetings.

Learning and Development:

• Organize trainings, workshops, and internal learning initiatives.
• Participate in the development of employee evaluation and development systems.
• Identify training needs and create individual development plans.

Motivation and Retention:

• Participate in the development of motivation programs (bonuses, benefits).
• Monitor employee engagement and loyalty levels, provide improvement suggestions, and conduct surveys.

HR Administration:

• Maintain internal HR records.
• Complete and maintain employee profiles.
• Manage vacation schedules.
• Maintain the employee database in the HR system.

HR Analytics:

• Analyze the labor market, prepare surveys, work with employee data, and analyze business processes.

Recruitment and Hiring (optional):

• Create job descriptions and search for candidates.
• Conduct interviews (screening and interviews).
• Prepare job offers and manage the hiring process.

Corporate Culture and Communications (optional):

• Organize internal events and team-building activities.
• Resolve conflict situations and collect employee feedback.

What’s Important:

• Strong self-organization skills and the ability to manage time effectively.
• At least 2 years of experience in a similar role.
• High level of emotional intelligence and strong communication skills.
• Flexibility and readiness to work in a multi-functional role.
• Attention to detail, responsibility, and the ability to organize work independently.
• Willingness to work in a team that values initiative, openness, and collaboration.
• English proficiency at B2 level.
• Confident use of Excel / Google Sheets and experience with HR CRM / HRM systems.

What We Offer:

• Work in an international product company with ambitious tasks
• Opportunities for professional and career growth.
• A team that values quality, initiative, and transparency
• A product that makes a real impact on millions of users

Interested in this opportunity? Send us your CV! 🚀

Ми шукаємо людину, яка допоможе створювати емоцію, атмосферу та якісний досвід для нашої команди й клієнтів. Якщо ти любиш організовувати події, придумувати сюрпризи, працювати з деталями, а ще маєш відчуття смаку і вмієш зробити так, щоб усі були задоволені — ця роль точно твоя.
 

🔹 Що ти будеш робити
 

Корпоративна культура та івенти:

• Планувати, організовувати та проводити корпоративні заходи (онлайн/офлайн): тимбілдинги, святкування, виїзди, тематичні дні.
• Оформлювати офіс до свят, створювати приємну атмосферу кожного дня.
• Відповідати за календар свят, днів народжень і важливих дат команди.

Подарунки та мерч:

• Замовляти, контролювати та обліковувати мерч, подарунки та сувеніри.
• Формувати welcome-набори для нових співробітників.
• Організовувати доставку подарунків співробітникам у різних країнах.

Клієнтський досвід і зворотний зв’язок:

• Моніторити відгуки клієнтів на офіційних і сторонніх ресурсах.
• Аналізувати рівень задоволеності клієнтів, готувати короткі звіти та рекомендації для керівництва.
• Допомагати вирішувати конфліктні ситуації разом із відділом супроводу продажів, контролювати якість комунікації з клієнтами.

Логістика та координація:

• Замовлення квитків, організація поїздок і заходів.
• Робота з підрядниками: поліграфія, кейтеринг, локації, доставка.
• Контроль бюджету по заходах і подарунках, підготовка звітності.
   

🔹 Ти підходиш, якщо
 

• Маєш досвід організації івентів, роботи з подарунками або клієнтським сервісом.
• Вмієш працювати з Google Workspace, Excel/Sheets, Canva або Notion.
• Любиш людей, дбаєш про деталі і отримуєш задоволення від створення приємного досвіду.
• Умієш поєднати креатив і системність: і придумати, і довести до ідеального виконання.
• Маєш хороші комунікативні навички та позитивний настрій :)
   

🔹 Ми пропонуємо
 

• Можливість реалізувати свої ідеї: від святкових вечірок до подарункових кампаній.
• Роботу в команді, яка цінує атмосферу, людяність і гарний настрій.
• Повну підтримку керівництва та чіткий бюджет для реалізації ідей.
• Гібридний формат роботи (офіс + частково дистанційно).
• Конкурентну оплату праці та офіційне оформлення. 
  
  Організація — твоє друге ім'я? Надсилай резюме і приєднуйся до нас!