IdeaSoft

We are seeking a highly skilled Senior Full Stack Developer to join our team and contribute to the development of scalable and high-performance applications in a FinTech environment.
 

Requirements:

• 8+ years of experience in development
• Strong expertise in React.js with TypeScript and backend (Golang) development
• Experience working with REST APIs, GraphQL, and modern ORMs
• Solid understanding of relational databases (MySQL/PostgreSQL) and query optimization
• Strong knowledge of cloud infrastructure (AWS) and its various services
• Experience in mentoring junior developers and code reviews
• Ability to manage software projects from inception to production deployment
• Understanding of industry standards for FinTech applications
• English level: Upper-Intermediate+ 

Would be a plus:

• Knowledge of blockchain technologies and cryptographic security.
• Understanding of financial data processing, payment gateways, and transaction security.

Responsibilities

• Full stack application development, including frontend web and backend service development
• Develop and maintain backend services using Go (Golang)
• Build and optimize RESTful APIs and GraphQL APIs
• Design and develop frontend applications using React.js with TypeScript
• Work with relational databases (e.g., MySQL/PostgreSQL) and ORMs to ensure data integrity and performance
• Implement robust testing and debugging practices to maintain high-quality software
• Design and manage AWS cloud infrastructure including services like S3, Lambda, CloudWatch, CloudFormation, RDS, EC2, and ECS
• Ensure application security, authentication, and data protection
• Optimize API performance, caching strategies (e.g., Redis), and database queries
• Implement CI/CD pipelines and Infrastructure as Code (IaC) using tools like CloudFormation or Terraform
• Monitor and handle error logging using AWS CloudWatch or equivalent tools
• Manage the full software development lifecycle, from conception to deployment
• Maintain and upgrade existing software to ensure scalability and reliability
• Collaborate with internal teams (developers, product managers, operations, marketing, BI, finance, etc.) to identify and resolve system requirements
• Provide 2nd-line support to internal teams and assist in troubleshooting
• Mentor and guide junior developers, reviewing code and sharing best practices

We offer:

• Competitive compensation;
• Social package (24 working days of annual leave, 5 paid sick days);
• Flexible working hours;
• Challenging projects in diverse business domains and a variety of tech stacks;
• Personal development and professional growth opportunities;
• Work with talented, ambitious and family-feel teams;
• Educational possibilities: corporate courses, knowledge hubs, and in-house English classes;
• Compensation for your professional certification & support for your learning activities;
• Opportunity to choose IT equipment you like;
• Corporate social responsibility.

We are looking for a Senior DevOps Engineer to join our team. The platform is a secure and scalable cryptocurrency payment gateway that enables seamless crypto deposits, conversions, and fiat withdrawals. The project offers a user-friendly experience for both individuals and businesses, ensuring efficient and transparent transactions.
 

Professional requirements:

• 5+ years of experience working with Linux, including scripting in Python, Perl, or Shell;
• 5+ years of experience with AWS services (IAM, S3, KMS, VPC, Security Groups, RDS);
• 3+ years of experience with CI/CD pipelines (GitLab CI/CD, Jenkins, Buddy);
• Strong knowledge of Git version control;
• 2+ years of experience with Terraform for Infrastructure as Code;
• 3+ years of experience with Docker and container orchestration (Kubernetes, EKS, Helm);
• 2+ years of experience with messaging systems (SQS, RabbitMQ, or similar);
• Experience with database management and administration, both SQL and NoSQL (MySQL, MongoDB);
• Understanding of security best practices, including IAM, encryption, and network security;
• Familiarity with Web3 technologies;
• Upper-intermediate English proficiency.
   

Responsibilities:

• Set up and supervise production infrastructure;
• Oversee development infrastructure setup and maintenance as needed;
• Configure and manage infrastructure components — servers, networks, and cloud services;
• Work with development teams to ensure seamless code deployments;
• Monitor system performance and availability, addressing issues proactively;
• Maintain system security and ensure compliance with industry standards;
• Deploy and manage configuration management tools and best practices;
• Create and maintain comprehensive documentation, including SOPs and system architecture diagrams.
   

We offer:

• Competitive compensation;
• Social package (24 working days of annual leave, 5 paid sick days);
• Flexible working hours;
• Challenging projects in diverse business domains and a variety of tech stacks;
• Personal development and professional growth opportunities;
• Work with talented, ambitious and family-feel teams;
• Educational possibilities: corporate courses, knowledge hubs, and in-house English classes;
• Compensation for your professional certification & support for your learning activities;
• Opportunity to choose IT equipment you like;
• Corporate social responsibility.

We're looking for an experienced Blockchain Client Support Manager to join our team and help businesses seamlessly integrate and operate within the crypto payments ecosystem. 

If you thrive in fast-paced environments, enjoy solving complex problems, and want to be part of an innovative fintech product — we’d love to hear from you!

About the Project
Our platform is a secure, scalable cryptocurrency payment gateway designed to facilitate seamless crypto deposits, conversions, and fiat withdrawals. It offers a user-friendly and efficient experience for both individuals and businesses, ensuring smooth and transparent transactions.

Responsibilities

• Provide technical and operational support to businesses integrating our blockchain payment gateway.
• Troubleshoot transaction errors and wallet connectivity issues.
• Collaborate with developers, compliance teams, and product managers to enhance the overall support experience.
• Educate clients on blockchain payment processes, security best practices, and regulatory considerations.
• Analyze customer feedback and support tickets to improve product usability and client satisfaction.
• Develop and maintain support processes and knowledge bases for internal teams and external clients.

Professional Requirements

1. Experience & Industry Knowledge

• 3–5+ years of experience in customer support, client success, or account management within blockchain, fintech, or payment processing industries.
• Strong understanding of blockchain technology, cryptocurrency transactions, and payment gateways.
• Familiarity with AML/KYC compliance, fraud prevention, and risk management in blockchain payments.

2. Technical Skills

• Ability to troubleshoot blockchain payment issues, transaction failures, and gas fee-related problems.
• Experience with blockchain explorers (e.g., Etherscan, BscScan) and API integrations.
• Knowledge of crypto security best practices, including private key management and multi-signature wallets.
• Proficiency with CRM systems, ticketing platforms, and live chat tools for client support.

3. Communication & Customer Engagement

• Excellent verbal and written communication skills for both technical and non-technical audiences.
• Experience creating help documentation, FAQs, and training materials for customer self-service.
• Proven track record of managing B2B relationships with merchants, exchanges, and blockchain startups.

4. Leadership & Process Improvement

• Ability to analyze support data, identify trends, and optimize workflows for efficiency.
• Experience in establishing and improving SLAs (Service Level Agreements) and tracking KPIs (Key Performance Indicators).

Additional Desirable Qualifications

• Bachelor’s degree in Business, IT, Finance, or a related field.
• Certifications in blockchain technology, fintech, or customer service (e.g., ITIL).
• Participation in blockchain forums, conferences, or DeFi projects is a plus.

Soft Skills Requirements

1. Customer-Centric Mindset

• Strong commitment to delivering exceptional customer service.
• Ability to empathize with clients, understand their challenges, and offer tailored solutions.
• Proactive in anticipating customer needs and exceeding expectations.

2. Communication & Interpersonal Skills

• Clear, professional, and concise verbal and written communication.
• Ability to explain technical blockchain concepts in a simple and accessible manner.
• Strong active listening skills to fully grasp customer concerns.

3. Problem-Solving & Critical Thinking

• Capable of quickly analyzing issues, identifying root causes, and proposing effective solutions.
• Creative approach to solving complex challenges in blockchain transactions.
• Confident in making data-driven decisions to improve support operations.

4. Adaptability & Resilience

• Ability to remain calm under pressure and manage high-priority issues effectively.
• Comfortable working in a dynamic, fast-paced blockchain environment.
• Willingness to learn and adapt quickly to new technologies and regulatory changes.

5. Attention to Detail & Organizational Skills

• Excellent time management and prioritization to efficiently handle multiple client requests.
• Detail-oriented in documenting interactions, resolutions, and internal processes.
• Structured approach to managing escalations and complex problem-solving.

6. Negotiation & Conflict Resolution

• Skilled at de-escalating challenging situations and finding mutually beneficial outcomes.
• Professional and diplomatic in handling difficult conversations.
• Focused on customer satisfaction while upholding company policies and security protocols.

We offer:

• Competitive compensation.
• Social package (24 working days of annual leave, 5 paid sick days).
• Flexible working hours.
• Challenging projects in diverse business domains and a variety of tech stacks.
• Personal development and professional growth opportunities.
• Work with talented, ambitious and family-feel teams.
• Educational possibilities: corporate courses, knowledge hubs, and in-house English classes.
• Compensation for your professional certification & support for your learning activities.
• Opportunity to choose IT equipment you like.
• Corporate social responsibility.

We are looking for a skilled CTO to oversee the development of a cutting-edge blockchain-based platform that leverages decentralized GPU computing, AI models, and intelligent agents to create a scalable and transparent environment for AI model training and execution.

Requirements

• 5+ years of experience in system architecture or technical leadership roles
• Extensive expertise in blockchain development
• Strong proficiency in Go and a basic understanding of Rust
• Hands-on experience in blockchain protocol design and smart contract architecture
• Deep knowledge of distributed systems, P2P networking, and consensus mechanisms
• Understanding of on-chain/off-chain compute integration principles
• Familiarity with the AI model lifecycle and runtime environments (e.g., ONNX, PyTorch, and Dockerized execution)
• English: Advanced

Would Be A Plus

• Understanding of cryptographic primitives used in zero-knowledge proofs or TEEs
• Ability to assess performance trade-offs and security implications of different architectural choices
• Experience in early-stage product development
• Familiarity with the Cosmos SDK and Tendermint-based networks
• Experience with generative AI models (e.g., LLMs, diffusion models, RLHF)
• Optimization of AI models for constrained and distributed computing (e.g., TinyML, federated learning)
• Integration of AI computation proofs into blockchain (e.g., zkML)
• Development of AI marketplaces and AI-integrated APIs

Responsibilities

• Contribute to the system architecture vision and ensure alignment with product and technical goals
• Oversee scalable blockchain architecture with the Cosmos SDK and Rust-based smart contracts
• Collaborate with product, AI/ML, backend, DevOps, and customer teams to align architecture with system needs
• Lead design reviews, provide mentorship, and maintain high-quality standards across the technical stack
• Distribute computational workloads between on-chain and off-chain environments for efficiency.
• Define and implement engineering standards for the development team.
• Audit and enhance system performance for AI execution in a Web3 environment.

We Offer:

• Competitive compensation
• Social package (24 working days of annual leave, 5 paid sick days)
• Flexible working hours
• Possibility to work remotely as fully as partially
• Challenging projects in diverse business domains and a variety of tech stacks
• Personal development and professional growth opportunities
• Work with talented, ambitious and family-feel teams
• Educational possibilities: corporate courses, knowledge hubs, and in-house English classes
• Compensation for your professional certification & support for your learning activities
• Opportunity to choose IT equipment you like
• Corporate social responsibility.

IdeaSoft is a leading Web3 development company, specializing in cutting-edge blockchain, DeFi, and fintech solutions.

We partner with pioneering businesses to deliver transformative digital products and services. As we continue expanding our global footprint, we are seeking a Client Success & Growth Strategist to drive deeper client relationships, enhance engagement, and accelerate revenue growth from our existing client network.

Role Overview

As a Client Success & Growth Strategist, you will be responsible for nurturing long-term client partnerships, identifying new business opportunities, and driving revenue expansion through upsells, cross-sells, and industry referrals.

You will work at the intersection of account management and business development, ensuring clients receive exceptional value while strategically positioning IdeaSoft for future growth within the Web3 ecosystem.

Expected Results

• Increased revenue from referral-based growth, leveraging existing client networks.
• Stronger client engagement, leading to long-term relationships and increased account retention.
• Enhanced utilization of IdeaSoft’s network and partner ecosystem, leveraging warm introductions and industry relationships to unlock new business opportunities.
• Higher client lifetime value through proactive upsells, cross-sells, and contract expansions.
• A structured client growth strategy, enabling scalable, predictable expansion.
• A systematic approach to relationship mapping, ensuring that all key stakeholders within client companies and their broader networks are engaged effectively.

Requirements

• Proven experience in Web3 account management, business development, or client success. (3+ years)
• Deep understanding of blockchain ecosystems and web3 solutions.
• Strong network within the Web3 industry (including founders, investors, developers, and ecosystem partners).
• Demonstrated success in expanding client accounts through upsells, cross-sells, and referrals.
• Ability to understand complex Web3 products and translate them into business opportunities for clients.
• Exceptional communication and negotiation skills, with a strategic mindset.
• Strong analytical abilities to track client needs, industry trends, and revenue opportunities.
• Cultural Adaptability: Willingness to work within two corporate cultures
• English Level: Advanced

Additional Desirable Requirements

• Deep understanding of blockchain ecosystems, including DeFi, Layer 1 & Layer 2 solutions, DAOs, and interoperability frameworks. Strong grasp of the evolving landscape of modular and app-specific blockchains, cross-chain liquidity management, rollups, and bridging solutions. Deep expertise in the differences between EVM-compatible and non-EVM blockchains, their impact on developer adoption, and the challenges of interoperability in multi-chain ecosystems.
• Previous experience in a high-growth Web3 startup, blockchain protocol, or fintech company.
• Exposure to DAO governance, decentralized finance (DeFi), and crypto-native business models.
• Experience participating in hackathons, Web3 accelerators, or ecosystem grant programs.
• Comfortable speaking at industry events, panels, and community discussions.

Key Responsibilities:

Client Relationship Management

• Develop and maintain deep relationships with key stakeholders across client organizations, beyond just their main point of contact.
• Act as a trusted advisor, understanding each client’s business model, challenges, and strategic goals.
• Conduct regular check-ins, business reviews, and proactive touchpoints to ensure client satisfaction and identify growth opportunities.

Revenue Growth & Expansion

• Analyze client needs and match them with relevant offerings to drive upsells and cross-sells.
• Identify and capitalize on expansion opportunities within existing accounts by exploring adjacent business units, partner companies, and industry networks.
• Work closely with the sales and product teams to create tailored solutions for clients that drive additional value.

Industry & Market Engagement

• Leverage deep Web3 industry knowledge and network to identify client pain points and market trends that present revenue opportunities.
• Actively follow and engage with key players, DAOs, ecosystem projects, and blockchain communities.
• Stay updated on Web3 regulations, emerging technologies, funding rounds, and industry partnerships to align with client growth strategies.

Strategic Networking & Referral Growth

• Expand IdeaSoft’s presence within client organizations and their partner networks.
• Identify strategic introductions and referrals from existing clients to unlock new revenue opportunities.
• Represent IdeaSoft at Web3 conferences, networking events, and online forums to strengthen relationships and generate business.

We are looking for a talented and experienced Blockchain Node.js Developer who thrives in a fast-paced environment and is ready to tackle new challenges.

Responsibilities:

• Write efficient, maintainable code
• Ability to efficiently design and implement separate self-sufficient components
• Participate in architectural discussions and technical decision-making
• Identify potential technical risks and develop mitigation strategies
• Ensure knowledge is effectively shared and maintained within the team
• Foster a collaborative and innovative development environment
• Perform cross code-review with team members
• Properly maintain documentation

Requirements:

• 4+ years of experience with server-side JS/TS
• Solid understanding of TypeScript, JavaScript fundamentals and internals
• Experience with Express, NestJS or any other similar framework
• Flexible approach in regard to different programming languages/technologies
• Proven experience using any other stack (.NET/Go/Java/C++, etc.)
• Strong understanding of asynchronous programming, event-driven architecture, and non-blocking I/O
• Hands-on experience with Web3.js or Ethers.js for interacting with Ethereum or other EVM-compatible networks
• Understanding of smart contracts
• Familiarity with popular blockchains like Ethereum, Binance Smart Chain, or Layer 2 solutions
• Expertise in data structures, algorithms, and software design patterns
• Solid understanding of different software architectural patterns
• Experience with different RDBMSes (MySQL/PostgreSQL)
• Experience in writing complex SQL queries and their optimization
• Experience with different kinds of ORMs
• Familiarity with Docker, containerization and orchestration tools
• Strong analytical skills with the ability to think critically and solve complex issues
• Proficiency in writing unit tests, integration tests, and end-to-end tests

Will be a plus:

• Familiarity with DevOps practices and infrastructure as code tools
• Understanding of consensus algorithms, cryptographic principles, and decentralized applications (dApps)

We offer:

• Competitive compensation
• Social package (24 working days of annual leave, 5 paid sick days)
• Flexible working hours
• Challenging projects in diverse business domains and a variety of tech stacks
• Personal development and professional growth opportunities
• Work with talented, ambitious and family-feel teams
• Educational possibilities: corporate courses, knowledge hubs, and in-house English classes
• Compensation for your professional certification & support for your learning activities
• Opportunity to choose IT equipment you like
• Corporate social responsibility