Glorium Technologies

We are seeking a talented and experienced Copywriter to join our growing department. The ideal candidate will have a passion for creating compelling and informative content that resonates with our target audience in the US market.
 

Does this relate to you?

• 3+ years of experience in copywriting (tech topics, B2B).
• Fluent level of written English.
• Attention to details.
• Ability to research, analyze, and structure information.
• Provide a portfolio with examples of your work (publications, articles, editorial work).
• Good understanding of software development technologies and approaches.
• Experience in editing AI-generating texts.
• Basic understanding of SEO.

A new team member will be in charge of:

• Creating engaging and expert blog content.
• Composing case studies.
• Optimizing content according to the SEO guidelines.
• Working within the internal marketing team.
• Creating content for infographics for blog articles and social media posts.

Ready to try your hand? Send your CV without a doubt!

About the project:
We are developing a long-term, enterprise-grade SaaS solution for US-based home medical equipment providers and hospitals. The platform streamlines appointment scheduling, invoicing, documentation, and medical item delivery — helping healthcare organizations improve operational efficiency and patient service.

We are seeking an experienced Service Delivery Manager to build and lead our support organization (L1–L3) for a growing healthcare SaaS platform. You will establish scalable support processes, define SLAs, and ensure service excellence for our US customers. The role requires both strategic thinking and hands-on execution.

Does this relate to you?

- 5+ years of experience in Service Delivery / Support Management in a SaaS or IT services environment.
- Experience managing multi-level (L1–L3) support organizations.
Proven ability to establish and scale service processes from scratch.
- Strong understanding of incident, problem, and change management frameworks (ITIL preferred).
- Experience working with US-based clients, ideally in healthcare or regulated industries.
- Excellent leadership, communication, and stakeholder management skills.
- Hands-on experience with service management tools (e.g., Jira Service Management, Zendesk, Freshdesk).
- Upper-Intermediate English or higher.

Nice to Have:
- Experience in healthcare technology or medical device SaaS.
- Familiarity with HIPAA, HL7, or similar healthcare compliance standards.
- ITIL certification.

A new team member will be in charge of:

- Build and optimize support processes and workflows across L1, L2, and L3 levels.
- Define and maintain service delivery KPIs, SLAs, and escalation procedures.
- Manage and mentor a cross-functional support team (up to 10 specialists).
- Ensure timely resolution of incidents, problems, and service requests.
- Collaborate with Product, Engineering, and QA teams to drive issue resolution and continuous improvement.
- Oversee ticketing system configuration and reporting.
- Communicate service performance metrics, trends, and improvements to stakeholders.
- Contribute to knowledge base development and documentation standards.
- Support transition from implementation to steady-state support for new clients.
- Ensure compliance with data security and healthcare regulations (e.g., HIPAA).
 

We are looking for a Project Manager with a strong technical background. This role involves managing complex IT projects , working with cross-functional teams, and directly engaging with clients to align project outcomes with business objectives. The ideal candidate will have hands-on experience in technology, project lifecycle management, and a proven ability to support the pre-sales process to drive project success.

Requirements:

- 5+ years of project management experience, preferably in IT outsource projects.
- Previous experience in a technical role (developer, devops) is a must.
- Strong understanding of project management methodologies
(Kanban, Scrum, Waterfall)).
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to balance multiple projects and adapt to changing priorities in a fast-paced environment.
- English is upper-intermediate or advanced.
- Demonstrated experience in pre-sales activities in nice to have.

Responsibilities:

- Lead end-to-end project management for IT projects, ensuring delivery within scope, time, and budget constraints.
- Collaborate closely with technical teams to ensure a clear understanding of project requirements and technical feasibility.
- Engage in pre-sales activities, including client consultations, technical solution development, and crafting proposals.
- Define project scope, develop project plans, and identify resource needs in alignment with project goals.
- Act as a primary point of contact for clients, maintaining communication to manage expectations and ensure high client satisfaction.
- Oversee risk management, identifying potential risks and implementing mitigation strategies.
- Track and report on project milestones, deliverables, and team performance.
- Ensure alignment between client requirements, technical resources, and project objectives.

Ready to try your hand? Send your CV without a doubt!

We are looking for a technically strong Information Security Consultant / Security Compliance Engineer to support and improve our security and compliance posture across ISO 27001, HIPAA, and AICPA SOC (1/2).
You will work closely with engineering, delivery, and compliance teams — translating security requirements into technical actions.

Does this relate to you?

• Technical background required — previous experience in IT infrastructure, systems engineering, cloud (AWS/Azure/GCP), networks, or software development.
• 4–7 years in information security, IT risk, or security compliance.
• Solid understanding of OWASP principles and best practices, including OWASP Top 10 and ASVS.
• Solid understanding of:
  - ISO 27001 ISMS and Annex A controls
  - HIPAA Privacy & Security Rules
  - SOC 2 Trust Services Criteria
• Experience translating regulatory/security requirements into technical tasks for engineers.
• Strong documentation, analytical, and communication skills.
• Nice-to-Have Certifications: ISO 27001 Lead Implementer/Auditor, CISA, CISM, CRISC, HCISPP, or similar.
• English is Upper-Intermediate.

A new team member will be in charge of:

• Advise teams on implementing security controls aligned with ISO 27001, HIPAA, and SOC 2.
• Conduct technical risk assessments, identify control gaps, and define remediation steps.
• Support internal/external security audits, evidence collection, and certification readiness.
• Collaborate with engineering teams to validate logging, access controls, encryption, backups, and other security measures.
• Maintain security policies, risk register, and security awareness activities.
• Assist with incident response, root cause analysis, and vendor security evaluations.

Already looks interesting? Awesome! Check out the benefits prepared for you:

• Regular performance reviews, including remuneration.
• Up to 25 paid days off per year for well-being.
• Flexible cooperation hours with work-from-home.
• Fully paid English classes with an in-house teacher.
• Perks on special occasions such as birthdays, marriage, childbirth.
• Referral program implying attractive bonuses.
• External & internal training and IT certifications.

Ready to try your hand? Send your CV without a doubt!

We are looking for a Project Coordinator who can support the operational and administrative functions. This role is crucial for ensuring the smooth execution of project management processes, contract renewals, financial analysis, and performance reporting. We are looking for a proactive, analytical individual with strong ownership and attention to detail, who has the ambition to grow into a IT Project Manager position.

A new team member will be in charge of:

• Maintain and update service delivery documentation.
• Track client contract and SOW expiration dates, initiate renewal processes.
• Prepare and analyze project financial reports.
• Support project governance and audits, keep project dashboards up-to-date.
• Aggregate and monitor project health (RAG status) across multiple client accounts, escalating delivery risks, financial issues, and tracking action items.
• Assist in preparing client-facing status reports, internal delivery reviews, and business unit presentations.
• Take ownership of recurring operational routines, ensuring nothing is overlooked.

Does this relate to you?

• Strong analytical skills and advanced proficiency in Excel/Google Sheets (pivot tables, lookups, data analysis, financial tracking).
• Excellent organizational and time management abilities; able to juggle multiple tasks and client priorities.
• Proactive, detail-oriented, and capable of working independently in a fast-paced environment.
• Excellent English communication skills (written and spoken) for liaising with internal teams and supporting client communications.
• Eagerness to learn the IT outsourcing business and develop towards a Project Manager role.
• Experience in administrative, operational, or financial support roles, preferably within an IT, tech, or professional services company.
• Background in accounting, finance, or business/technical administration is a strong plus.
• English is Upper-intermediate.

Additional information:

• Cyprus-based candidates only, or willingness to relocate to Cyprus.

Already looks interesting? Awesome! Check out the benefits prepared for you:

• Regular performance reviews, including remuneration.
• Up to 27 paid days off per year for well-being.
• Flexible cooperation hours with work-from-home.
• Fully paid English classes with an in-house teacher.
• Perks on special occasions such as birthdays, marriage, childbirth.
• Referral program implying attractive bonuses.
• External & internal training and IT certifications.

Ready to try your hand? Send your CV without a doubt!

Job Summary
We are seeking a Senior Business Analyst with strong Project Management experience to join our team supporting a US-based healthcare SaaS project. In this hybrid role, you will bridge business needs with technical execution — managing project lifecycles, gathering and analyzing requirements, and ensuring successful delivery of complex healthcare software solutions. You’ll collaborate closely with clients, product owners, and cross-functional technical teams to align business objectives with project outcomes and ensure regulatory compliance within the healthcare domain.

 

Does this relate to you?

• 5+ years of experience as a Business Analyst or hybrid BA/PM in IT or software product companies.
• Proven experience managing full project lifecycles, preferably within SaaS or healthcare technology environments.
• Strong understanding of Agile, Scrum, Kanban, and Waterfall methodologies.
• Deep analytical and problem-solving skills with a structured, detail-oriented approach.
• Excellent communication, facilitation, and stakeholder management abilities.
• Experience working directly with US-based clients and distributed teams.
• Ability to handle multiple priorities in a dynamic, fast-paced environment.
• Ukrainian or Russian — upper-intermediate level or higher.
• English — upper-intermediate or advanced level.
   

Nice to have:

• Knowledge of US healthcare standards (HIPAA, HL7, EHR/EMR systems, DME/HME processes).
• Familiarity with SaaS product architecture and data integration practices.
   

A new team member will be in charge of:

• Gather, document, and validate business and system requirements from US healthcare stakeholders.
• Translate business needs into detailed functional specifications, user stories, and acceptance criteria.
• Lead project planning, scope definition, and delivery management, ensuring milestones are met on time and within budget.
• Collaborate with development, QA, and product teams to ensure clear understanding and implementation of requirements.
• Serve as a primary communication bridge between clients and internal delivery teams.
• Support solution design, perform impact analysis, and manage change requests.
• Identify project risks and dependencies; propose and execute mitigation strategies.
• Track project progress, prepare regular status reports, and maintain project documentation.
• Ensure all deliverables align with client expectations, compliance standards, and product quality goals.

We are seeking a talented and experienced Copywriter to join our growing department. The ideal candidate will have a passion for creating compelling and informative content that resonates with our target audience in the US market.
 

Does this relate to you?

• 3+ years of experience in copywriting (tech topics, B2B).
• C1/C2 level of written English.
• Attention to detail.
• Ability to research, analyze, and structure information.
• Provide a portfolio with examples of your work (publications, articles, editorial work).
• Good understanding of software development technologies and approaches.
• Experience in editing AI-generating texts.
• Basic understanding of SEO.

A new team member will be in charge of:

• Creating engaging and expert blog content.
• Composing case studies.
• Optimizing content according to the SEO guidelines.
• Working within the internal marketing team.

• Creating content for infographics for blog articles and social media posts.

   

Ready to try your hand? Send your CV without a doubt!

Who we are:

Glorium Technologies is an outsourcing company with an HQ in NJ and development centers in Ukraine, Poland, and Cyprus. We were founded in 2010 and have already expanded our team to over 180 sharp-minded people. The majority of our projects are within the Healthcare and Real Estate domains.

Does this relate to you?

• 6+ years of experience in backend .NET software development.
• Proven experience with .NET Core technologies (C#, ASP.NET Core Web API).
• Solid knowledge of microservices architecture and inter-service communication.
• Proficiency with MySQL and/or PostgreSQL databases; experience writing optimized queries.
• Understanding of OOP, OOD, SOLID, and common design patterns.
• Experience with API documentation and testing tools (Swagger, Postman).
• Knowledge of authentication, authorization, and API security best practices.
• Experience with the full SDLC and agile methodologies (Kanban/Scrum).
• English level: Upper-Intermediate or higher.

Nice to Have:

• Experience with Docker and Kubernetes.
• Familiarity with AWS services.
• Experience building high-load or healthcare-related APIs.
• Understanding of Ukrainian or Russian.
• Relevant certifications (e.g., AWS Certified Developer).

We are building a modern, centralized SaaS solution for US-based home medical equipment (HME) providers and hospitals.
The platform streamlines daily operations such as appointment scheduling, invoicing, documentation management, and medical item deliveries.
You’ll join a long-term initiative aimed at improving healthcare workflows, efficiency, and service delivery.

A new team member will be in charge of:

• Design, develop, and maintain RESTful APIs and backend microservices using .NET Core (.NET 6.0 / 8.0 / 3.1).
• Build efficient and reusable API endpoints, focusing on scalability, performance, and security.
• Collaborate with frontend, mobile, and DevOps teams to ensure smooth API integration and deployment.
• Create and maintain API documentation using tools like Swagger / OpenAPI.
• Optimize existing endpoints and database queries for better response times.
• Implement API versioning, request validation, and error handling standards.
• Ensure API security through authentication and authorization mechanisms (JWT, OAuth2).
• Participate in code reviews and contribute to improving coding standards and best practices.
• Support continuous integration and delivery (CI/CD) processes for API deployment.

What we offer:

• Fully paid English classes with an in-house English teacher.

• 25 paid days off per year in total.

• Regular performance reviews.

• Training and IT certification.

• Special occasion bonuses (birthday, marriage, childbirth).

• Flexible schedule of cooperation with work-from-home or office options.

Glorium Technologies is seeking a dedicated HR People Partner to join our People Partnership team. This role is ideal for someone who thrives in fast-paced IT environments and aims to create a supportive and strategic HR function. The successful candidate will contribute to building an empowering work atmosphere where technology teams can excel and grow.

A new team member will be in charge of:

• Driving the full employee lifecycle, managing onboarding, trial period goal-setting, proactive offboarding, and exit interviews.
• Leading performance and development processes including performance reviews, salary revisions, personal goal achievement, mentoring programs, and internal rotations.
• Fostering strong employee relations by conducting regular 1-on-1s, advising on HR policies and compliance, and proactively monitoring engagement and retention strategies.
• Optimizing HR infrastructure by maintaining HR CRM data integrity, updating internal documentation, and participating in process automation.
• Organizing internal learning and development workshops and supporting external promotional events, including assisting internal speakers with preparation and presentation content.

Does this relate to you?

• 2+ years of experience as an HR Generalist or HR People Partner managing the full employee lifecycle from onboarding to offboarding.
• Proven methods for building team morale, motivation, and effective communication.
• Strong understanding of different cooperation formats, HR best practices, and experience in drafting and updating company policies.
• Proficiency in modern HRIS/CRM systems such as PeopleForce, BambooHR, or HiBob, with a meticulous approach to data integrity.
• Advanced Google Sheets skills and an analytical mindset to interpret HR metrics for strategic business decisions.
• Experience working in fast-paced, scaling companies with adaptability to evolve HR processes quickly.
• Strong interpersonal skills and high emotional intelligence for effective employee relations, conflict resolution, and exit interviews.

🎁 Cyprus relocation bonus: receive extra support during your first month of living on the island!

Ready to try your hand? Send your CV without a doubt!

At Glorium Technologies, we value our people as our greatest asset. We are seeking a strategic and execution-focused Training & Development (T&D) Specialist to foster a culture of continuous learning within our organization.

Please note that this position requires Cyprus-based candidates or readiness to relocate to Cyprus after the probation period. We provide full support throughout the relocation process, along with a $750 relocation bonus.

A new team member will be in charge of:

• Shaping learning frameworks and strategies by developing and adapting training materials and collaborating with internal teams to identify training needs and skill gaps.
• Managing the training ecosystem by acting as the central point for training requests, consulting on internal or external training solutions, selecting and negotiating with providers, and curating internal knowledge resources.
• Driving training operations by executing seamless programs, managing educational communications including registration and support, monitoring progress, and collecting feedback.
• Measuring training impact and managing budgets by tracking metrics, analyzing data, and reporting effectiveness to leadership.
• Championing corporate culture by organizing internal events and reinforcing company values through learning initiatives.

Does this relate to you?

• 1-2 years of experience in Training & Development (T&D) , training, personnel development, or corporate culture roles within fast-paced mid-to-large organizations.
• Experience with training platforms and interaction with course providers.
• Strong skills in organizing and administering training processes.
• Understanding of how to positively influence corporate culture through training.
• Effective communication skills with the ability to work collaboratively across diverse teams.
• Willingness to take ownership and deliver results in a dynamic environment.
• English is Upper-Intermediate. Ukrainian - fluent

About the project:

This is a new position at Glorium, and the person stepping into it will build the SDR & Partnerships function. The focus of the role is to create a clear partnership model with companies that are pursuing digital transformation, such as in healthcare, manufacturing, real estate, and similar sectors, who will represent Glorium at industry events around the world.

You will take ownership of a full sales enablement bundle for partners, overseeing event execution, ensuring message consistency, and establishing tracking systems for KPIs, OKRs, and ROI. Your work will set the foundation for a scalable global field sales and partnership engine.

A new team member will be in charge of:

• Building and executing a partnerships model for companies to act as local representatives at events.
• Developing and managing a global field strategy that covers trade shows, conferences, and industry meetups.
• Coordinating local activations through partners, including co-branded events, workshops, and networking activities.
• Supporting the creation and maintenance of a sales enablement bundle for partners, such as pitch decks, service overviews, case studies, event materials, email templates, social kits, and localized assets.
• Onboarding, training, and supporting partners to ensure consistent messaging, effective lead generation, and high-quality representation of Glorium’s services.
• Working cross-functionally with Sales, Delivery, and Marketing teams to ensure alignment and maximize revenue impact.
• Tracking the performance of events and partnerships, producing OKR and KPI reporting, and optimizing strategies based on results.
• Occasionally generating leads (lead generation) through partner and field activities. Experience in closing deals will be considered a strong plus.

Does this relate to you?

• 4–7 years of experience in SDR, field sales, partner sales, or B2B event-driven business development, preferably within not only IT services, but also healthcare, manufacturing, real estate, or similar sectors.
• Strong understanding of B2B technology, ERP implementation, service delivery models, and partner ecosystems.
• Proven ability to manage international event presence and collaborate effectively with external partners.
• Experience creating and managing sales enablement assets for partners.
• Data-driven approach with expertise in ROI tracking and performance analysis.
• Excellent communication, presentation, and relationship-building skills, especially across global audiences.
• Familiarity with CRM and sales tools such as ClickUp, Jira, and Pipedrive.
• Strong project management and organizational skills.
• English is Upper-Intermediate.

We are seeking a highly skilled Lead Data Engineer to design, develop, and optimize our Data Warehouse solutions. The ideal candidate will have extensive experience in ETL/ELT development, data modeling, and big data technologies, ensuring efficient data processing and analytics. This role requires strong collaboration with Data Analysts, Data Scientists, and Business Stakeholders to drive data-driven decision-making.

Does this relate to you?

• 7+ years of experience in Data Engineering field
• At least 1+ year of experience as Lead\Architect
• Strong expertise in SQL and data modeling concepts.
• Hands-on experience with Airflow.
• Experience working with Redshift.
• Proficiency in Python for data processing.
• Strong understanding of data governance, security, and compliance.
• Experience in implementing CI/CD pipelines for data workflows.
• Ability to work independently and collaboratively in an agile environment.
• Excellent problem-solving and analytical skills.

A new team member will be in charge of:

• Design, develop, and maintain scalable data warehouse solutions.
• Build and optimize ETL/ELT pipelines for efficient data integration.
• Design and implement data models to support analytical and reporting needs.
• Ensure data integrity, quality, and security across all pipelines.
• Optimize data performance and scalability using best practices.
• Work with big data technologies such as Redshift.
• Collaborate with cross-functional teams to understand business requirements and translate them into data solutions.
• Implement CI/CD pipelines for data workflows.
• Monitor, troubleshoot, and improve data processes and system performance.
• Stay updated with industry trends and emerging technologies in data engineering.

Already looks interesting? Awesome! Check out the benefits prepared for you:

• Regular performance reviews, including remuneration
• Up to 25 paid days off per year for well-being
• Flexible cooperation hours with work-from-home
• Fully paid English classes with an in-house teacher
• Perks on special occasions such as birthdays, marriage, childbirth
• Referral program implying attractive bonuses
• External & internal training and IT certifications

Ready to try your hand? Send your CV without a doubt!