Glorium Technologies

We are seeking a talented and experienced Copywriter to join our growing department. The ideal candidate will have a passion for creating compelling and informative content that resonates with our target audience in the US market.
 

Does this relate to you?

• 3+ years of experience in copywriting (tech topics, B2B).
• Fluent level of written English.
• Attention to details.
• Ability to research, analyze, and structure information.
• Provide a portfolio with examples of your work (publications, articles, editorial work).
• Good understanding of software development technologies and approaches.
• Experience in editing AI-generating texts.
• Basic understanding of SEO.

A new team member will be in charge of:

• Creating engaging and expert blog content.
• Composing case studies.
• Optimizing content according to the SEO guidelines.
• Working within the internal marketing team.
• Creating content for infographics for blog articles and social media posts.

Ready to try your hand? Send your CV without a doubt!

About the project:
We are developing a long-term, enterprise-grade SaaS solution for US-based home medical equipment providers and hospitals. The platform streamlines appointment scheduling, invoicing, documentation, and medical item delivery — helping healthcare organizations improve operational efficiency and patient service.

We are seeking an experienced Service Delivery Manager to build and lead our support organization (L1–L3) for a growing healthcare SaaS platform. You will establish scalable support processes, define SLAs, and ensure service excellence for our US customers. The role requires both strategic thinking and hands-on execution.

Does this relate to you?

- 5+ years of experience in Service Delivery / Support Management in a SaaS or IT services environment.
- Experience managing multi-level (L1–L3) support organizations.
Proven ability to establish and scale service processes from scratch.
- Strong understanding of incident, problem, and change management frameworks (ITIL preferred).
- Experience working with US-based clients, ideally in healthcare or regulated industries.
- Excellent leadership, communication, and stakeholder management skills.
- Hands-on experience with service management tools (e.g., Jira Service Management, Zendesk, Freshdesk).
- Upper-Intermediate English or higher.

Nice to Have:
- Experience in healthcare technology or medical device SaaS.
- Familiarity with HIPAA, HL7, or similar healthcare compliance standards.
- ITIL certification.

A new team member will be in charge of:

- Build and optimize support processes and workflows across L1, L2, and L3 levels.
- Define and maintain service delivery KPIs, SLAs, and escalation procedures.
- Manage and mentor a cross-functional support team (up to 10 specialists).
- Ensure timely resolution of incidents, problems, and service requests.
- Collaborate with Product, Engineering, and QA teams to drive issue resolution and continuous improvement.
- Oversee ticketing system configuration and reporting.
- Communicate service performance metrics, trends, and improvements to stakeholders.
- Contribute to knowledge base development and documentation standards.
- Support transition from implementation to steady-state support for new clients.
- Ensure compliance with data security and healthcare regulations (e.g., HIPAA).
 

We are looking for a Project Manager with a strong technical background. This role involves managing complex IT projects , working with cross-functional teams, and directly engaging with clients to align project outcomes with business objectives. The ideal candidate will have hands-on experience in technology, project lifecycle management, and a proven ability to support the pre-sales process to drive project success.

Requirements:

- 5+ years of project management experience, preferably in IT outsource projects.
- Previous experience in a technical role (developer, devops) is a must.
- Strong understanding of project management methodologies
(Kanban, Scrum, Waterfall)).
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to balance multiple projects and adapt to changing priorities in a fast-paced environment.
- English is upper-intermediate or advanced.
- Demonstrated experience in pre-sales activities in nice to have.

Responsibilities:

- Lead end-to-end project management for IT projects, ensuring delivery within scope, time, and budget constraints.
- Collaborate closely with technical teams to ensure a clear understanding of project requirements and technical feasibility.
- Engage in pre-sales activities, including client consultations, technical solution development, and crafting proposals.
- Define project scope, develop project plans, and identify resource needs in alignment with project goals.
- Act as a primary point of contact for clients, maintaining communication to manage expectations and ensure high client satisfaction.
- Oversee risk management, identifying potential risks and implementing mitigation strategies.
- Track and report on project milestones, deliverables, and team performance.
- Ensure alignment between client requirements, technical resources, and project objectives.

Ready to try your hand? Send your CV without a doubt!

We are looking for a technically strong Information Security Consultant / Security Compliance Engineer to support and improve our security and compliance posture across ISO 27001, HIPAA, and AICPA SOC (1/2).
You will work closely with engineering, delivery, and compliance teams — translating security requirements into technical actions.

Does this relate to you?

• Technical background required — previous experience in IT infrastructure, systems engineering, cloud (AWS/Azure/GCP), networks, or software development.
• 4–7 years in information security, IT risk, or security compliance.
• Solid understanding of OWASP principles and best practices, including OWASP Top 10 and ASVS.
• Solid understanding of:
  - ISO 27001 ISMS and Annex A controls
  - HIPAA Privacy & Security Rules
  - SOC 2 Trust Services Criteria
• Experience translating regulatory/security requirements into technical tasks for engineers.
• Strong documentation, analytical, and communication skills.
• Nice-to-Have Certifications: ISO 27001 Lead Implementer/Auditor, CISA, CISM, CRISC, HCISPP, or similar.
• English is Upper-Intermediate.

A new team member will be in charge of:

• Advise teams on implementing security controls aligned with ISO 27001, HIPAA, and SOC 2.
• Conduct technical risk assessments, identify control gaps, and define remediation steps.
• Support internal/external security audits, evidence collection, and certification readiness.
• Collaborate with engineering teams to validate logging, access controls, encryption, backups, and other security measures.
• Maintain security policies, risk register, and security awareness activities.
• Assist with incident response, root cause analysis, and vendor security evaluations.

Already looks interesting? Awesome! Check out the benefits prepared for you:

• Regular performance reviews, including remuneration.
• Up to 25 paid days off per year for well-being.
• Flexible cooperation hours with work-from-home.
• Fully paid English classes with an in-house teacher.
• Perks on special occasions such as birthdays, marriage, childbirth.
• Referral program implying attractive bonuses.
• External & internal training and IT certifications.

Ready to try your hand? Send your CV without a doubt!

About the project:

This is a new position at Glorium, and the person stepping into it will build the field and partner marketing function from the ground up. The focus of the role is to create a clear partnership model with non-competitive IT and service companies who will represent Glorium at industry events around the world.

You will take ownership of creating a full marketing enablement bundle for partners, overseeing event execution, ensuring message consistency across all regions, and establishing tracking systems for KPIs, OKRs, and ROI. Your work will set the foundation for a scalable global field marketing engine.

A new team member will be in charge of:

• Building and executing a partnership model for non-competitive IT and service companies to act as local representatives at events.
• Developing and managing a global field marketing strategy that covers trade shows, conferences, and industry meetups.
• Coordinating local field activations through partners, including co-branded events, workshops, and networking activities.
• Supporting the creation and maintenance of a marketing enablement bundle for partners, such as pitch decks, service overviews, case studies, event materials, email templates, social kits, and localized assets.
• Onboarding, training, and supporting partners to ensure consistent messaging and high-quality representation of Glorium’s services.
• Working cross-functionally with Sales, Delivery, and Marketing teams to ensure alignment and maximize revenue impact.
• Tracking the performance of events and partnerships, producing OKR and KPI reporting, and optimizing strategies based on results.

Does this relate to you?

• 4–7 years of experience in field marketing, partner marketing, or B2B event marketing, preferably within IT services or technology outsourcing.
• Strong understanding of B2B technology, service delivery models, and partner ecosystems.
• Proven ability to manage international event presence and collaborate effectively with external partners.
• Experience creating and managing marketing enablement assets.
• Data-driven approach with expertise in ROI tracking and performance analysis.
• Excellent communication, presentation, and relationship-building skills, especially across global audiences.
• Familiarity with CRM and marketing tools such as ClickUp, Jira, and Pipedrive.
• Strong project management and organizational skills.
• English is Upper-Intermediate.

About the project:

This role focuses on building and scaling a global professional community centered on IT services sector. The community supports expertise in business process optimization and software development, aiming to foster collaboration and growth among industry professionals worldwide.

A new team member will be in charge of:

• Developing and growing a global expert community in ERP, digital transformation, and software engineering.
• Running ongoing engagement activities including discussions, polls, insights, AMAs, micro-events, and educational content.
• Maintaining a consistent communication calendar across channels and ensuring community activity before, during, and after events.
• Tracking community growth, engagement metrics, and event-driven conversions.
• Planning, organizing, and executing quarterly online webinars and virtual summits on business process and digital product topics.
• Managing every stage of each event from concept through follow-up, including speaker sourcing, promotion, rehearsal, and live delivery.
• Coordinating promotional campaigns in collaboration with marketing teams across multiple channels.
• Converting event attendees into marketing qualified leads through effective lead flows and nurturing.
• Reporting on attendance, engagement, lead generation, influenced revenue, and overall event return on marketing investment.
• Sourcing, recruiting, onboarding, and managing internal and external speakers with preparation and rehearsal support.
• Maintaining a structured speaker database and ensuring high-quality, educational presentations aligned with brand and services.
• Developing and updating webinar materials including landing pages, emails, promotional assets, slide decks, speaker kits, and post-event summaries aligned with sales needs.

Does this relate to you?

• 4–7 years of experience in community management, B2B webinars, online events, or audience engagement roles.
• Experience in IT services, ERP implementation, SaaS, or software development environments is preferred.
• Proven success running webinars with 100+ attendees resulting in measurable sales-qualified leads.
• Strong understanding of ERP systems (Odoo, Dynamics 365 BC), digital transformation, and software development terminology.
• Proficiency with webinar platforms such as Restream, Zoom, Big Marker or similar, and community management tools.
• Excellent communication, presentation, and writing skills for professional audiences.
• Ability to engage, manage, and coach speakers and experts effectively.
• Strong analytical mindset with experience in KPI reporting, SQL tracking, and ROMI evaluation.
• Familiarity with CRM and marketing systems including ClickUp, Pipedrive, Active Campaign, and Jira.
• High-level project management and organizational capabilities to handle multiple events simultaneously.
• Community-driven with excellent relationship building and engagement maintenance skills.
• Structured, detail-oriented, proactive, and comfortable working in a fast-paced environment.
• English is Upper-intermediate.

About the Project

We’re building a modern SaaS platform for US-based home medical equipment (HME) providers and hospitals.
The product helps teams manage daily operations — from appointment scheduling and invoicing to documentation and medical deliveries — all in one place.
You’ll join a long-term initiative focused on improving healthcare workflows, efficiency, and patient service delivery.

Does this relate to you?

 - 6+ years of experience in backend software development with a strong focus on REST API design and implementation.
- Proven experience with .NET Core technologies (C#, ASP.NET Core Web API).
- Solid knowledge of microservices architecture and inter-service communication.
- Proficiency with MySQL and/or PostgreSQL databases; experience writing optimized queries, Dapper, DDD.
- Understanding of OOP, OOD, SOLID, and common design patterns.
- Experience with API documentation and testing tools (Swagger, Postman).
- Knowledge of authentication, authorization, and API security best practices.
- Experience with the full SDLC and agile methodologies (Kanban/Scrum).
- English level: Upper-Intermediate or higher.

Nice to Have:
- Experience with Docker and Kubernetes.
- Familiarity with AWS service.

- 6 months of experience with AI feature development and integration.
- Experience building high-load or healthcare-related APIs.

A new team member will be in charge of:

- Design, develop, and maintain RESTful APIs and backend microservices using .NET Core (.NET 6.0 / 8.0 / 3.1).
- Build efficient and reusable API endpoints, focusing on scalability, performance, and security.
- Collaborate with frontend, mobile, and DevOps teams to ensure smooth API integration and deployment.
- Create and maintain API documentation using tools like Swagger / OpenAPI.
- Optimize existing endpoints and database queries for better response times.
- Implement API versioning, request validation, and error handling standards.
- Ensure API security through authentication and authorization mechanisms (JWT, OAuth2).
- Participate in code reviews and contribute to improving coding standards and best practices.
- Support continuous integration and delivery (CI/CD) processes for API deployment

💬 Want to work on something that truly matters?

Send your CV — we’d love to hear from you.

We are looking for a Senior Data Engineer to take ownership and evolve both our Data Warehouse and core databases within a microservices-based, multi-tenant application. This role encompasses more than just analytics and includes broad responsibility for database architecture, ensuring data consistency, and managing technical debt across production systems. It is a hands-on opportunity focused on long-term stewardship of the data layer, working closely with backend engineers and product teams to deliver scalable, reliable, and maintainable data infrastructure.

A new team member will be in charge of:

• Designing, developing, and maintaining scalable data warehouse solutions.
• Building and optimizing ETL/ELT pipelines for efficient data integration.
• Designing and implementing data models to support analytical and reporting needs.
• Ensuring data integrity, quality, and security across all pipelines.
• Optimizing data performance and scalability using best practices.
• Working with big data technologies such as Redshift.
• Collaborating with cross-functional teams to understand business requirements and translate them into data solutions.
• Implementing CI/CD pipelines for data workflows.
• Monitoring, troubleshooting, and improving data processes and system performance.
• Staying updated with industry trends and emerging technologies in data engineering.
• Taking ownership of core production databases across a microservices, multi-tenant application.

Does this relate to you?

• 5+ years of experience in Data Engineering or a related field.
• Strong expertise in SQL and data modeling concepts.
• Hands-on experience with Airflow.
• Experience working with Redshift.
• Proficiency in Python for data processing.
• Strong understanding of data governance, security, and compliance.
• Experience in implementing CI/CD pipelines for data workflows.
• Ability to work independently and collaboratively in an agile environment.
• Excellent problem-solving and analytical skills.
• Experience managing production databases in microservices environments.
• Experience designing and supporting multi-tenant data models.
• English proficiency at an upper-intermediate level.

Already looks interesting? Awesome! Check out the benefits prepared for you:

• Regular performance reviews, including remuneration.
• Up to 25 paid days off per year for well-being.
• Flexible cooperation hours with work-from-home.
• Fully paid English classes with an in-house teacher.
• Perks on special occasions such as birthdays, marriage, childbirth.
• Referral program implying attractive bonuses.
• External & internal training and IT certifications.

Ready to try your hand? Send your CV without a doubt!

We are looking for a Marketing Operations Manager who will build, manage, and scale marketing operations across multiple service lines. This role is responsible for leading a cross-functional marketing team, optimizing processes and workflows, and ensuring effective allocation of marketing resources to support business priorities and growth.

The ideal candidate combines hands-on marketing expertise with a strong operational mindset, excels at capacity planning and process optimization, and partners closely with service line marketing managers to deliver predictable, high-quality outcomes. This role plays a key part in driving efficiency, transparency, and data-driven decision-making across the marketing organization.
 

A new team member will be in charge of:

• Managing and developing marketing specialists across multiple disciplines including SEO, PPC, content, social media, email, and outbound marketing.
• Allocating marketing resources strategically across Digital Products, Business Processes, and Growth service lines based on priorities and capacity.
• Designing, implementing, and optimizing marketing workflows, processes, and quality standards to enhance operational efficiency.
• Overseeing the marketing technology stack, including automation platforms, CRM, analytics, and project management tools.
• Managing capacity planning and workload distribution to optimize resource utilization while preventing burnout.
• Establishing and maintaining service level agreements with service line marketing managers to balance resource requests.
• Tracking and reporting on operational metrics to support data-informed decision-making.
• Partnering with service line marketing managers on quarterly planning, resource allocation, and priority alignment.
• Building a high-performing team culture through knowledge sharing, continuous improvement, and cross-functional collaboration.

Does this relate to you?

• 4+ years of marketing experience with an operational focus in IT services, SaaS, or B2B technology companies.
• 3-5 years of experience managing and developing marketing teams.
• Strong understanding of marketing disciplines such as SEO, PPC, content marketing, social media, and email marketing.
• Proven success in process design, optimization, and scaling marketing operations.
• Deep proficiency with HubSpot for marketing automation, CRM, and reporting.
• Experience with ClickUp or similar tools for project and workflow management.
• Data analysis and reporting skills, with the ability to translate metrics into actionable insights.
• Experience managing resources across multiple business units or service lines.
• Background working with US and global markets, with sensitivity to cultural nuances in B2B marketing.
• Excellent collaboration and stakeholder management skills, with influence and conflict resolution capabilities.
• English is Upper-Intermediate or higher.

Already looks interesting? Awesome! Check out the benefits prepared for you:

• Regular performance reviews, including remuneration.
• Up to 25 paid days off per year for well-being.
• Flexible cooperation hours with work-from-home.
• Fully paid English classes with an in-house teacher.
• Perks on special occasions such as birthdays, marriage, childbirth.
• Referral program implying attractive bonuses.
• External & internal training and IT certifications.

Ready to try your hand? Send your CV without a doubt!