GlobalLogic

Job Description

- 5+ years of commercial hands-on experience in embedded C programming

- Experience in embedded/IoT devices development based on Linux/RTOS

- Strong understanding of system design, data structures, and algorithms

- Excellent communication in English (both written and spoken)

- Good analytical skills

Job Responsibilities

- Develop gateways and end devices (like cameras) for the IoT ecosystem

- Software design and implementation

- Analyzing and solving complex engineering problems in IoT environment

- Creating and reviewing: component functional requirements and interface specifications based on system and HW capabilities

- Cooperation with project managers in planning activities

Department/Project Description

We are looking for experienced, open-minded, and creative Senior Embedded C developer, to join our team of IoT experts.

You will create new and develop existing products related to the IoT network: floodlight cameras, smart doorbells, smart alarms, and anything else you can imagine thinking about smart home and home security. And by saying “create” we really mean it. This is the role in which your ideas and creativity are much welcome, as the final result will depend on our team’s approach and work.

All products are Linux-based devices, so the area of your responsibility will contain drivers, application layer, sending data to cloud/internet etc. If you already have some experience in this area – great! If not, don’t worry – we will provide you access to unique technology, experts, and know-how, just give us a good basis! You will also be cooperating closely with the R&D team in the USA.

Moreover, you will contribute to the most recognized brand in the world and this is not an exaggeration. Like millions of people on this planet, you know this brand, you use it, and you benefit from its products almost every day. Now it is your turn to be a part of it. Are you ready?

If you have a feeling, even slightly, that this is something for you – don’t hesitate. Our awesome recruitment team will provide you more information and guide you through the process.
Don’t waste any second, apply! :)

Skill Category

C/Embedded

Keyskills - Must Have

• C
• Python
• C++
• Embedded Linux
• Embedded
• IoT

Keyskills - Nice to Have

• WiFi
• Linux
• BLE

Project Description

You are a person who loves watching tables, review that everything works.
You were a spider in your previous life and you hate it when some thread does not work.
You love finding any issues in the system and drilling in the issues as far as you can.
You enjoy working in untypical hours. [Evening shifts] [Early morning shifts]
You feel that you can make streaming services work seamlessly. By addressing issues as fast as you can.
Join the content experts team to watch content and content tools to deliver the best quality possible with no threads broken.

Job Description

- At least 1-year experience in a similar position (Product Support or relevant experience etc.)

- Good English language skills (at least intermediate spoken and written level)

- Strong knowledge of ticketing systems and troubleshooting workflows.

- Jira, Grafana, Datadog knowledge

- Networking understanding

Good to have:

- Automation scripting, and tech support skills

- Cloud computing

- Web applications and servers architecture understanding,

- HTTP, REST API Monitoring tools and principles

Job Responsibilities

Shift Details & Work Schedule:
- Hours: 30–40 hours per week.
- Shifts: 6:00 AM – 3:00 PM or 2:00 PM – 11:00 PM, Monday through Sunday.
- Note: Flexibility is required. Shifts may include 8–12 hours on weekends and/or additional night shifts based on client requests.

Key Responsibilities:

During your shift, you will be responsible for monitoring, triaging, and escalating issues during non-regular working hours. Specifically, you will:
- Monitor content streaming tools to identify and report any system issues.
- Monitor content delivery tools to detect and troubleshoot transcoding errors.
- Ensure third-party vendor tools and integrations are working seamlessly.
- During monitoring downtime, review streaming content and provide quality feedback.

Description

A product is an affordable alternative to traditional broadcast video capture system. We provide a full broadcasting solution for amateurs, broadcasters, sports leagues, clubs, coaches and consumers, offering unique, interactive and immersive viewing experiences.

The AI-based automated production solution provides the sports market with easy and affordable ways to produce and distribute high-quality game, player videos and performance analysis. The system consists of a unique panoramic camera head and standard computers running proprietary algorithms for Panoramic and HD video and camera control.

Giving an editing platform for multiple types of athletic events we establish the first end-to-end automated video and data solution in the sports industry. The product revolutionizes sports video with an automated online video editing system that enables coaches to simply and easily access game video break downs, saving them time and hassle. Our range of products include game analysis, game exchange, and video replay. We support all major team sports and caters to every level from youth, high school, college, through professional.

Requirements

• At least 4 years of years of commercial experience;
• Strong knowledge of vanilla JavaScript and Nodejs;
• Experience with development RESTful interfaces using Nodejs & Express;
• Good understanding and practical experience with AWS;
• Understanding and experience with using RabbitMQ.
• Strong knowledge of application design principles and unit testing;
• Good understanding of Continuous Integration and Continuous Delivery principles;
• Hands-on experience with GenAI tools and frameworks (Cursor, Claude, ChatGPT, etc.);
• Knowledge of PHP will be a plus;
• Proactiveness is a must, ability to work independently with no or minimal supervision;
• Strong communication skills, both written and spoken.
   

Job responsibilities

• Close cooperation with Client R&D team to match requirements, coordinate with co-developers and manager, send regular updates – your communications skills will be very important;
• Drive the architectural design and evolution of the platform, ensuring scalability, security, performance, and maintainability;
• Proactively identify technical challenges and propose innovative solutions. Troubleshoot and resolve complex issues in a timely manner, ensuring the stability and reliability of the platform;
• Developing both personal expertise and team capabilities in the GenAI space.

Job Description

Preferred qualifications & skills

• Education & experience: Bachelor of Science in Computer Science, Systems Engineering, or a related field, plus heavy experience in infrastructure configuration management.
• Config Management: Mastery of SaltStack state development, formula management, and pillar configurations.
• Artifact Systems: Hands-on experience administering JFrog Artifactory, apt mirrors, and package distribution repositories.
• Scripting: Strong proficiency in Python and Bash for infrastructure automation.

Nice to have skills:.

• Experience configuring multi-architecture repository routing in Artifactory.

Job Responsibilities

• Port and update SaltStack states and formulas to support separate new platform deployment pipelines.
• Configure and maintain Artifactory repositories, Salt tooling, and NAIS infrastructure to handle multi-arch packages.
• Automate Debian apt repository mirror configurations managed via Salt across all server environments.
• Ensure seamless artifact delivery and system state consistency for host provisioning.

Department/Project Description

We are seeking a Senior SRE / Senior System DevOps to join our Infrastructure Operations Team. The team manages the artifact distribution pipelines, repository mirrors, and SaltStack automation driving server configuration globally. You will build and adapt our artifact and configuration systems to seamlessly handle multi-architecture deployments for our new servers.

Eager to know more? If you are proactive, bring new ideas and suggestions, don’t waste any second and apply!

Job Description

• 4+ years in DevOps / DevSecOps or software engineering with a strong security focus.
• Hands-on with CI/CD tooling (e.g. GitLab CI, GitHub Actions, Jenkins, Azure DevOps).
• Security scanning in pipelines: SAST, DAST, SCA, secrets scanning (e.g. Semgrep, Snyk, Trivy, OWASP ZAP).
• Infrastructure-as-Code (e.g. Terraform) and IaC security.
• Containers and Kubernetes security (Docker, K8s, image scanning, hardening).
• Cloud platforms (AWS / Azure / GCP) and cloud security fundamentals.
• Secrets management (e.g. HashiCorp Vault, cloud KMS) and IAM basics.
• Scripting and automation (Python, Bash) and Git.
• Familiarity with standards and frameworks: OWASP, NIST, CIS Benchmarks, ISO 27001.
• Understanding of and hands-on experience with different LLMs; ability to build AI agents; and knowledge of embedding LLMs into the SDLC and pipelines.
• Strong Linux skills (administration, hardening, command line, shell scripting).

• Nice to have: certifications (e.g. CKA/CKS, AWS/Azure Security, CISSP); pentesting or vulnerability-management exposure.

   

Job Responsibilities

• Build and maintain secure CI/CD pipelines; embed security gates (SAST, DAST, SCA, secrets scanning) into the build.
• Automate security testing and policy checks across the SDLC (shift-left).
• Implement Infrastructure-as-Code (IaC) security and secure baseline configuration.
• Manage secrets, keys and credentials (vaulting, rotation) across environments.
• Secure containers and Kubernetes (image scanning, hardening, runtime policies).
• Set up security tooling and route findings into developer workflows and dashboards.
• Define and enforce policy-as-code guardrails; track exceptions and drift.
• Support vulnerability management: triage, prioritize and follow remediation through pipelines.
• Work with developers and architects to embed security by design.
• Monitor, log and respond to pipeline and cloud security events; support incident response.
• Contribute to AI-assisted automation (LLMs/agents) for security tasks in the pipeline.
   

Department/Project Description

An enterprise technology group is building a dedicated security validation team focused on vulnerability assessment and security testing across the group's products and systems. The team runs structured testing campaigns: penetration testing, vulnerability discovery and triage, secure code review, and building automated test suites to make the process repeatable at scale.
The team also gets early access to specialized AI models and evaluates how they can accelerate security testing - an area we're actively investing in, though the core of the work remains hands-on security engineering. Scope covers internal systems as well as business-unit products across the group, agreed campaign by campaign. The team starts small and scales into a permanent capability.

Job Description

• Knowledge of testing methodologies, tools, and test documentation types (test plan, test cases).

• Understanding how to work with bug-tracking systems

• Strong reporting skills and team-oriented mindset

• Good written and verbal communication skills

English

• Intermediate or higher, written and spoken

Job Responsibilities

• Perform system, functional, data, integration, user acceptance, performance, and regression testing

• Work in a dynamic SD environment

• Play a hands-on role as part of an team

• Demonstrate passion about building high-quality software, love solving problems and facing new challenges

Department/Project Description

Our Client is a major provider of software and framework solutions for clinical trials for Pharma Companies. Many years of experience on the market and proprietary techniques and approaches allow building cutting-edge solutions, which mitigate the trial risks and increase the potential and the success of the study results

Description:

The broadband team works on the 2nd generation of Harmonic (NASDAQ: HLIT) Cable Access products: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud native CMTS.

These solutions allow cable operator companies to deliver IP-based data, video, and voice services to millions of customers. Focus is given to CableOS, which will allow getting rid of the existing HW equipment and migrating to the cloud, saving customers the enormous expenses for the support of HW network equipment.

The system is based on microservice architecture and is running on general-purpose CPUs. It doesn’t require using ASICs and makes it possible to run the SW both on bare-metal servers as well as on the private cloud infrastructure. CableOS is a pioneer in DOCSIS software-defined networking (SDN) with all the benefits it gives to the service providers.

GlobalLogic team is involved in development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7, providing professional services for Customers.

To learn more, please visit

HTTPS://WWW.HARMONICINC.COM/BROADBAND/
HTTPS://WWW.GLOBALLOGIC.COM/UA/HARMONIC-AND-GLOBALLOGIC/

Requirements:

• Experience of 4+ years in SW testing of complex systems (preferably embedded/network equipment)
• Practical experience with testing artifacts: test plan, test design, test case, bug report
• Proficient Linux user
• Deep knowledge in networking protocols, specifically IEEE802.1Q/ad bridging and/or IPv4/6 unicast / multicast Routing
• High level of interpersonal skills. Ability to communicate effectively with different groups.
• B. Sc. In computer science, telecommunication, or other exact sciences aka faculty of mathematics/physics/chemistry/etc.
• Upper-intermediate English (writing and speaking).

Would be a plus:

• Knowledge of DOCSIS / PON (Passive Optical Network)
• Data traffic generators (Ixia, iPerf.) and analyzers (Wireshark, Averna)
• Script tools/languages (Perl, Python, Bash, etc.)

• Hands-on experience with virtualization technologies (Kubernetes, Docker).

   

Job responsibilities

• Testing an end-to-end complex embedded system, which involves HW and SW components
• Preparation and execution of extended test scenarios (including existing automation tests) with a focus on load/scale/performance/stress aspects
• Integration testing of features developed by different scrum teams
• Customer issues reproduction and investigation
• Work in agile mode and cooperate with multiple scrum teams
• Writing automation scripts can be considered.

Description

A program of projects within the Energy domain. We will work on various applications covering generation control, distribution control, transmission control, and service crews control. The implementation area of these products is very high-scale (e.g. country-wide systems).

Requirements

Candidate requirements:
– Hands-on Azure and Infrastructure as Code experience, preferably with Terraform.
– Experience reviewing product-owned IaC and deployment pipelines against enterprise platform requirements.
– Ability to conduct technical discovery, readiness assessments, and gap analysis.
– Experience supporting environment onboarding, access validation, pipeline integration, deployment preparation, validation, and troubleshooting.
– Understanding of Azure Landing Zone controls, including identity, networking, policy, monitoring, security, and operational requirements.
– Experience supporting workload migrations while preserving product-team ownership of application code, data, IaC, testing, and production acceptance.
– Familiarity with Microsoft Fabric prerequisites and adoption dependencies is strongly preferred.
– Ability to produce technical findings, remediation plans, checklists, playbooks, and knowledge-transfer materials.

Characteristics to look for:
– Consultative and comfortable coaching product teams.
– Strong diagnostic and problem-solving skills.
– Able to translate platform requirements into actionable remediation steps.
– Collaborative, patient, and effective with teams at different levels of cloud and IaC maturity.
– Careful about documenting findings, decisions, evidence, and ownership boundaries.

Job responsibilities

Develop and operate reusable ESS Azure Landing Zone capabilities (not application deployment or basic Terraform scope).

• Provide seasoned Azure platform and Terraform expertise.
• Work within the established multi-tiered Terraform architecture.
• Perform authorized platform engineering services.
• Develop and test platform-owned IaC, networking, diagnostics, logging, monitoring, Update Manager,
policy, governance, and automation capabilities.
• Maintain assigned delivery records and participate in reviews and planning.
• Document completed work and communicated progress, dependencies, risks, and issues.
• Support demonstrations, releases, operations, and knowledge transfer.

Description

The project focuses on developing and maintaining an on-premises environment for hosting AI-enabled applications and processing imaging data.

The solution is deployed on dedicated physical server infrastructure located within customer facilities and hosts both third-party and internally developed software components.

The engineering scope includes development and automation of the server environment, Linux configuration, containerized deployments, infrastructure automation, system integration, and automated verification.

The team will work on improving deployment reliability, maintainability, security, and operational efficiency of the platform across different customer environments.

Requirements

• Demonstrated professional experience of 5–8 years in software development, with strong hands-on expertise in Python-based backend, automation, or infrastructure-related solutions.
• Strong experience working in Linux-based environments and developing software intended for deployment on physical or virtualized server infrastructure.
• Ability to work effectively in a cross-functional engineering environment and independently drive technical tasks from design through implementation and verification.

Required Skills:

• Advanced Python programming skills, including experience developing maintainable, production-grade applications and automation solutions.
• Strong practical experience with Linux OS, including system configuration, troubleshooting, scripting, and administration.
• Hands-on experience with Docker, containerized applications, image management, networking, and deployment.
• Practical experience with Ansible for infrastructure configuration, provisioning, and deployment automation.
• Understanding of DevOps practices, including CI/CD, build and deployment automation, configuration management, and environment management.
• Experience implementing automated unit tests and integrating testing into development and CI/CD workflows.

• Good understanding of networking, system services, logging, monitoring, and troubleshooting distributed or containerized applications.

   

Job responsibilities

• Design, develop, and maintain Python-based services, automation components, and infrastructure tooling for the AI Host environment.
• Develop and maintain automated provisioning and configuration processes using Ansible.
• Build and maintain Docker-based deployment environments.
• Configure, maintain, and troubleshoot Linux-based server environments used for on-premises deployments.
• Participate in the design and evolution of the AI Host platform architecture, ensuring scalability, maintainability, reliability, and security.
• Implement deployment and configuration automation to simplify installation and maintenance of the solution in customer environments.
• Develop comprehensive unit tests and automated verification mechanisms to ensure software quality and deployment stability.
• Contribute to CI/CD pipelines and continuously improve development, build, testing, and deployment processes.
• Investigate and resolve complex software, infrastructure, containerization, and operating-system-level issues.
• Conduct code reviews and contribute to engineering standards and development best practices.
• Collaborate with customers’ engineering stakeholders to deliver integrated solutions.
• Create and maintain technical documentation covering architecture, deployment, configuration, troubleshooting, and operational procedures.
• Evaluate and recommend appropriate technologies and tools based on project requirements and technical constraints.

Job Description

• 3+ years of experience in SW testing of complex systems (preferable embedded/network equipment)
• Understanding and knowledge of computer networks and L2/L3 networking protocols
• Basic hands-on experience with Linux command-line
• High level of interpersonal skills. Ability to communicate effectively with different groups.
• Engineering curiosity
• Problem solver, not maker
• At least Intermediate level of English (writing and speaking)

Would be a plus:

• Knowledge in DOCSIS / PON (Passive Optical Network)
• Data traffic generators (Ixia, iPerf.) and analyzers (Wireshark)
• Script tools/languages (Python, Bash, etc.)
• Hands-on experience with virtualization technologies (Kubernetes, Docker).

Job Responsibilities

• Testing End-to-End complex embedded system, which involve HW and SW components
• Administration of various server and network equipment, which is an environment for test execution
• Preparation and execution extended test scenarios with focus on load/scale/performance/stress aspects
• Integration testing of features developed by differrent scrum teams
• Customer issues reproduction and investigation
• Work in agile mode and cooperate with multiple scrum teams as well as with customer

Department/Project Description

Broadband team works on 2nd generations of Harmonic (NASDAQ:HLIT) Cable Access products: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud native CMTS.

These solutions allow to cable operator companies to deliver the IP-based data, video, and voice services to millions of customers. Focus is given to CableOS which will allow to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of HW network equipment.

The system is based on microservice architecture and is running on the general purpose CPUs. It doesn’t require using ASICs and make possible to run the SW both on the bare metal servers as well as on the private cloud infostructure. CableOS is a pioneer in DOCSIS software defined networking (SDN) with all the benefits it gives to the service providers.

GlobalLogic team is involved in development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7 with providing professional services for Customers.

To learn more - please visit

HTTPS://WWW.HARMONICINC.COM/BROADBAND/
HTTPS://WWW.GLOBALLOGIC.COM/UA/HARMONIC-AND-GLOBALLOGIC/

Preferred qualifications & skills

• Education & experience: Bachelor of Science in Computer Science, Systems Engineering, or a related field, plus heavy experience in production system administration and incident response.
• System Operations: Expertise in Linux system administration, storage mounting, network routing, and process monitoring.
• Monitoring & Tooling: Experience using Prometheus, Grafana, and log aggregators to monitor high-throughput data operations.
• Automation: Proficiency in Python, Bash, and SaltStack.

Nice to have skills:

• Experience managing live data center maintenance windows and fleet migrations

Job Responsibilities

• Monitor and maintain host stability, network bandwidth, and storage health during active fleet migrations.
• Develop monitoring dashboards and alert triggers to detect migration degradation or hardware failures.
• Execute operational runbooks and coordinate technical mitigation during migration maintenance windows.
• Automate infrastructure recovery steps for failed VM migration attempts.

Department/Project Description

We are seeking a Senior SRE to join our Fleet Operations Team. The team ensures uninterrupted service reliability and system health during major hardware and software platform maintenance cycles. You will be responsible for operational readiness, performance monitoring, and incident management while migrating workloads to new clusters.

Eager to know more? If you are proactive, bring new ideas and suggestions, don’t waste any second and apply!

Description

Step into a mission-critical role at the intersection of Generative AI and life-saving technology. We are partnering with a titan of Japanese industry to revolutionise how medical and industrial equipment is managed in hospitals and facilities worldwide. You will be a founding member of a team building a sophisticated GenAI platform designed to provide instant, intelligent access to complex product knowledge—from assembly and configuration to intricate repair procedures. This project is in its infancy, offering you the unique “greenfield” opportunity.

Requirements

Must Have
Extensive experience as a Senior DevOps / Cloud Engineer supporting cloud-native platforms.

Strong hands-on experience with Microsoft Azure, including:
Azure Data Lake Storage (ADLS Gen2)
Azure Functions
Azure Event Grid
Azure AI Services / Azure OpenAI (from an infra & security perspective)
Azure Monitor, Log Analytics, Azure Cost Management

Solid experience with Infrastructure as Code (IaC) using Terraform and/or Bicep.
Strong knowledge of CI/CD pipelines using Azure DevOps (pipelines, artifacts, environments).
Experience designing and operating event-driven architectures.
Strong understanding of security best practices:
– Microsoft Entra ID (Azure AD)
– RBAC, Managed Identities
– Azure Key Vault
Experience supporting data platforms (ETL pipelines, storage layers, batch processing).
Comfortable working with evolving architectures.
Strong troubleshooting skills across cloud infrastructure, networking, and application layers.

Nice to Have
Experience operating or designing on-prem or hybrid Kubernetes environments.
Experience with Azure Databricks and data engineering workloads.
Familiarity with AI/ML platform operations (model deployments, quotas, scaling, monitoring).
Experience with cost optimization for data- and AI-heavy Azure workloads.
Exposure to regulated or industrial domains (Healthcare, Manufacturing, Industrial Equipment).
Knowledge of security/compliance frameworks.

Job responsibilities

As a Senior DevOps Engineer, you will be responsible for designing, implementing, and operating the infrastructure that supports a modern data and AI-driven platform. You will play a key role in enabling a secure, scalable, and reliable environment that supports data ingestion, AI-driven enrichment, semantic search, and user-facing applications.

Your responsibilities include:
Designing and maintaining Azure cloud infrastructure for data ingestion, processing, enrichment, and search workloads.
Implementing and managing CI/CD pipelines for application, data processing, and infrastructure components.
Establishing secure access patterns using Entra ID, Managed Identities, and Azure Key Vault.
Operating and monitoring event-driven processing pipelines based on Azure Functions and Event Grid.
Collaborating closely with data engineers, ML engineers, and solution architects to ensure infrastructure aligns with platform evolution.
Implementing monitoring, logging, and alerting to ensure operational reliability.
Managing cost visibility and optimization as cloud usage grows.
Contributing to future initiatives involving Kubernetes-based ingestion, advanced data processing, and enterprise-scale operations

Requirements:

• Programming: Python 3.9, pytest, behave, boto3, IDE: VSCode
• Strong experience working with microservice architecture.
• Solid experience with AWS: API Gateway, CLI, Console, CodeBuild, CodePipeline, DocumentDB, DynamoDB, EventBridge, IAM, Lambda, SAM,
• Secrets Manager, Step Functions, Systems Manager)
• Solid experience with REST APIs: Stripe, Rapid7, Swagger/OpenAPI 3.xSource control: Git, BitBucket
• Code review/analysis (Bitbucket, Codacy)
• Issue and project tracking (JIRA, Confluence, Miro)
• Good level of English for daily interaction with the customer

Job Responsibilities

Development and maintenance of AWS based micro-services focused on business logic within policy platform for a leading UK based insurance company.

• Produce and maintain clean Python code
• Contribute to application architecture - design and build
• Building & improving software and services through CI/CD pipelines
• Discuss and implement security protocols within software and services
• Take part in sprint planning and estimate development efforts for features and stories, as well as participate in Code Review process

Department/Project Description

We are developing an interface into motor partner personal insurance for one of the largest UK insurance companies listed on the London Stock Exchange. We are building our system using a combination of modern Front-end technologies, microservices architecture, proven integration patterns and AWS Cloud.

The scope of work is back-end development focused on implementation, testing and maintenance of new features and legacy code base, in particular full policy management cycle including: invoicing, payment intents and chasing, pricing, amendments, premium overrides, policy renewals and cancellations.

Description

The Digital Health organization is technology team which focused on next generation Digital Health capabilities which deliver on the Medicine mission and vision to deliver Insight Driven Care. This role will operate within the Digital Health Applications & Interoperability subgroup of the broader Digital Health team, focused on patient engagement, care coordination, AI, healthcare analytics & interoperability amongst other advanced technologies which enhance our product portfolio with new services, while improving clinical & patient experiences.

The project is a cloud-based PaaS Ecosystem built with a privacy by design centric approach to provide a centralized cloud-based platform to store, classify, and control access to federated datasets in a scalable, secure, and efficient manner.

The ecosystem will allow Customer Operating Units (medical device departments) to store federated data sets of varying sizes and formats and control access to those data sets through Data steward(s). Source data sets can be exposed to qualified use cases and workflows through different project types.

The Healthcare Data Platform ecosystem will provide ML/AI project capabilities for streamlined development processes and a ML/AI workbench to enhance data exploration, wrangling, and model training.

OU’s: Currently, Nuero, Cardio, Diabetes is the OU that HDP data platform is working with, but there could be more OU’s coming up with requirements in future.

GL Role: is to work on the enhancement of current capabilities, including taking over the work that AWS proserve team is doing, and develop new requirements that will keep coming from different OU’s in the future.

#LI-MP2
#LI-Remote

Requirements

• AWS Platform: Working experience with AWS services – in particular serverless architectures (S3, RDS, Lamba, IAM, API Gateway, etc…) supporting API development in a microservices architecture
• Programming Languages: Strong programming skills in Python
• Data Formats: Experience with JSON, XML and other relevant data formats
• Healthcare Interoperability Tools: Previous experience with integration engines such as Intersystems, Lyniate, Redox, Mirth Connect, etc…
• CI/CD Tools: experience setting up and managing CI/CD pipelines using GitLab CI, Jenkins, or similar tools
• Scripting and automation: experience in scripting language such as Python, PowerShell, etc…
• Monitoring and Logging: Familiarity with monitoring & logging tools like CloudWatch, ELK, Dynatrace, Prometheus, etc…Source Code
• Management: Expertise with git commands and associated VCS (Gitlab, Github, Gitea or similar)
• Documentation: Experience with markdown and in particular Antora for creating technical documentatioт

NICE TO HAVE

• Previous Healthcare or Medical Device experience
• Experience working with Healthcare Data, including HL7v2, FHIR and DICOM
• FHIR and/or HL7 Certifications
• Building software classified as Software as a Medical Device (SaMD)
• Understanding of EHR technologies such as EPIC, Cerner, etc…
• Experience implementation enterprise grade cyber security & privacy by design into software products
• Experience working in Digital Health software
• Experience developing global applications
• Strong understanding of SDLC – Waterfall & Agile methodologies
• Software estimation
• Experience leading software development teams onshore and offshore

Job responsibilities

• Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes in the cloud development & engineering.
• Involved in planning of system and development deployment as well as responsible for meeting compliance and security standards.
• API development using AWS services in a scalable, microservices based architecture
• Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.
• May document testing and maintenance of system updates, modifications, and configurations.
• May act as a liaison with key technology vendor technologists or other business functions.
• Function Specific: Strategically design technology solutions that meets the needs and goals of the company and its customers/users.
• Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.
• Test the quality of a product and its ability to perform a task or solve a problems.
• Perform basic maintenance and performance optimization procedures in each of the primary operating systems.
• Ability to document detailed technical system specifications based on business system requirements
• Ensures system implementation compliance with global & local regulatory and security standards (i.e. HIPAA, SOCII, ISO27001, etc…)

Description

The Digital Health organization is technology team which focused on next generation Digital Health capabilities which deliver on the Medicine mission and vision to deliver Insight Driven Care. This role will operate within the Digital Health Applications & Interoperability subgroup of the broader Digital Health team, focused on patient engagement, care coordination, AI, healthcare analytics & interoperability amongst other advanced technologies which enhance our product portfolio with new services, while improving clinical & patient experiences.

The project is a cloud-based PaaS Ecosystem built with a privacy by design centric approach to provide a centralized cloud-based platform to store, classify, and control access to federated datasets in a scalable, secure, and efficient manner.
The ecosystem will allow Customer Operating Units (medical device departments) to store federated data sets of varying sizes and formats and control access to those data sets through Data steward(s). Source data sets can be exposed to qualified use cases and workflows through different project types.
The Healthcare Data Platform ecosystem will provide ML/AI project capabilities for streamlined development processes and a ML/AI workbench to enhance data exploration, wrangling, and model training.
In queue: 15+ OU’s. At this moment focused on – Nuero, Cardio, Diabetes is the OU that data platform is working with, but there could be more OU’s coming up with requirements in future.
GL Role: is to work on the enhancement of current capabilities, including taking over the work that AWS proserve team is doing, and develop new requirements that will keep coming from different OU’s in the future.

Requirements

• High school diploma (or equivalent) and 2+ years ot experience
• Proficient C1 skill level in English
• At least C1 skill level in one of the following European languages  (French, German)

The role of a Technical User Support Analyst (TUSA) for Healthcare IT Support (HCIT) is integral to providing the daily support our customers need to function in their job and patients in their daily life. Client businesses rely on TUSA-HCIT to deliver world class customer service and expert technical knowledge to enable the success and future growth to deliver IT services, including:
• Non-Therapy Application Support
• Installation and Configuration
• Connectivity and Password Management
• Device Deployment and Technical Support
• Lost Stolen Device Processing
• Manage Knowledge and Process Documentation

Support for:

• Medical and Consumer Mobile Devices and Apps
• Client Apps
• Sensitive Data Management
• Printing Solutions
• Healthcare Patient Management Platforms
• Handle Complaint and Report Processing

Job responsibilities

• Respond to and resolve technical issues via phone and electronic channels.
• Troubleshoot and support:
   – Mobile device OS, network connectivity (Cellular/Bluetooth/Wi-Fi), and application deployments.
   – Windows OS installation, contiguration, and support.
   – Windows Server services, including Active Directory, Group Policy, and File/Folder services.
• Utilize tools such as ServiceNow, Jira, and other client custom made apps for service support tasks.
• Perform scripting and configuration tasks using PowerShell, Python, or advanced DOS.
• Handle network services like TCP/IP, DNS, and DHCP. • Communicate status updates and solutions to stakeholders in virtual or in-person meetings.
• Collaborate with cross-tunctional teams to complete project milestones and assignments.
• Maintain knowledge of IT services, frameworks (e.g., ITIL, Agile), and healthcare IT protocols (e.g., HL7, DICOM, PACS, FIHR).

Job-Specitic Responsibilities
• Provide technical support to client field representatives, healthcare providers, and patients using IT-enabled therapies globally.
• Address and manage potential medical device complaints subject to internal and external audits.
• Ensure compliance with incident, problem, and change management processes, as well as complaint handling and report processing.
• Support client-developed technologies and third-party solutions, including:
  – Medical and consumer mobile devices/apps.
  – Healthcare patient management platforms.
  – Sensitive data management.
• Manage device deployment, installation, configuration, and troubleshooting for both hardware and software.
• Develop and maintain knowledge/process documentation and user instruction manuals.
• Participate in continuous improvement efforts by recommending system or process enhancements.
• Deliver 24/7/365 support as a team, including on-call and holiday hours, to ensure uninterrupted service.

NICE TO HAVE (Preferred Qualifications)
• Strongly Preferred:
   – Previous client experience
      – Have had previous support roles and is used to work in a service support environment (ServiceNow, Zendesk, Jira, Remedy etc.)
      – Mobile device support experience
         – Device OS
         – Network: Cellular/Bluetooth/WiFi
         – Application deployments and support
         – Peripheral mobile application services: Office/Printing/File transfer
      – Excellent knowledge of Windows OS.
         – Installation, configuration, support & tools
      – Good knowledge of Windows Server Services
         – Installation, configuration, support & tools ex.
           – Windows Server and client services
           – Certificates
           – Active Directory
           – Group policy
           – File & Folder services
       – Network
           – TCP/IP DNS
           – DHCP Services
       – Some scripting experience (PowerShell, Python, advanced Dos etc.)
       – Some knowledge of common file structures (xml, Json etc.)
       – Awareness of one or more common frameworks around either ITIL, Agile or Project management
• Experience of working in a multinational enterprise environment.
• Experience working within digital healthcare IT systems
• Knowledge of open healthcare protocols: HL7, DICOM, PACS, FIHR
• Knowledge of Microsoft SQL Server and other DB solutions
• Linux OS knowledge
• AWS knowledge
• Experience providing phone support to sales representatives, health care provider staff, and patients Customer Service: Client-oriented telephone and email/chat abilities which grant the ability to respond quickly, competently, and patiently to client requests
• ITIL Foundation Certification