GenAI Works

We’re GenAI.Works: the world’s largest AI community, with over 14 million members worldwide.
Our mission is to help builders, creators, and lifelong learners master the future of AI.

We’re an AI-driven startup creating cutting-edge products across media, education, tools, events, and content. Through our platform, we offer industry-leading courses designed to equip storytellers, technologists, and creatives with the skills to thrive in the AI era.

About the role:

At GenAI Works, we build content, communities, and growth engines for the world’s largest generative AI audience. We move fast, we experiment relentlessly, and we operate at the edge of where AI meets real business adoption.

As a Product Marketing Manager, you’ll lead the charge in crafting and executing strategies that bridge our cutting-edge solutions with market needs. You’ll own the go-to-market (GTM) strategy, driving initiatives from planning to implementation to performance measurement. Your work will be instrumental in showcasing GenAI.Works as the trusted AI empowerment platform.

This is a hands-on role. We’re looking for someone who can build, execute, and optimise.. not just delegate.

Requirements:
Please apply only if you have experience in AI startups

• 4+ years of experience in product marketing, with a proven track record in content and campaign management.
• Expertise in developing GTM strategies and driving them to measurable success.
• A growth mindset backed by data: you’re fluent in numbers but don’t drown in dashboards
• Understanding of influencer marketing and how to leverage creators for brand awareness and lead generation.

• Strong performance marketing skills, including channel strategy, campaign optimization, and analytics.

   

Responsibilities:

• Develop and execute GTM strategies for product launches, campaigns, and ongoing initiatives.
• Own the entire marketing lifecycle: from strategy creation to execution and performance analysis.
• Create compelling product messaging and positioning aligned with customer needs and market trends.
• Design, manage, and optimize content and campaigns that resonate with GenAI.Works’ diverse audiences.
• Collaborate with cross-functional teams (Product, Sales, and Community) to align messaging and strategy.
• Monitor market trends and competitive landscapes to identify opportunities and refine approaches.

• Analyze campaign performance metrics, providing actionable insights to refine strategies.

   

Why Join Us?
This role is ideal for someone who wants ownership, pace, and a chance to shape growth from first principles, not inherit someone else’s roadmap.

We’re building something ambitious. If you’re excited about AI, growth, and figuring it out live: we’d love to hear from you.

We are the world’s largest AI community, connecting millions of AI enthusiasts, professionals, and industry leaders. Our platform enables brands to engage with a highly targeted audience through strategic partnerships and AI-powered solutions. As we scale, we’re looking for a Customer Success & Account Manager to nurture relationships, optimize client campaigns, and drive long-term value.

If you have experience in AI, AdTech, or digital partnerships and thrive in a fast-paced, high-growth environment, this role is for you!

What You’ll Do:

• Manage and grow relationships with partners and clients, ensuring they maximize the value of their engagement with our AI community.
• Strategize and optimize AI-driven content placements, brand collaborations, and audience engagement initiatives.
• Consult with clients on best practices for reaching our AI-focused audience in meaningful and impactful ways.
• Analyze performance metrics, providing insights and recommendations to improve campaign effectiveness.
• Collaborate with internal teams (marketing, product, and content) to develop innovative solutions for partners.
• Stay ahead of industry trends, helping clients navigate the evolving AI landscape.

• Identify opportunities for expansion, introducing clients to additional AI-driven engagement solutions.

   

What We’re Looking For:

• 2+ years in account management, customer success, or client-facing roles (preferably in AI, SaaS, media, or community-driven platforms).
• Experience with digital engagement strategies, influencer partnerships, or AI-driven marketing.
• Strong analytical skills to measure and optimize campaign performance.
• Excellent communication and relationship-building abilities.
• A passion for AI and a deep understanding of the AI community’s needs.

• Ability to work cross-functionally in a fast-moving environment.

   

Bonus Points If You Have:

• Experience with AI-driven audience engagement, digital sponsorships, or branded content strategies.
• Background in tech media, community growth, or enterprise partnerships.

• Familiarity with AI industry trends, tools, and platforms.

   

Why Join Us?

• Work with the largest AI community in the world, shaping the future of AI engagement.
• Competitive salary, equity options, and a dynamic work environment.
• Opportunity to collaborate with top AI brands, experts, and thought leaders.

• Make an impact in a high-growth company at the forefront of AI innovation.

   

If you’re passionate about AI and building meaningful partnerships, we’d love to hear from you!

We’re GenAI.Works: the world’s largest AI community, with over 14 million members worldwide.
Our mission is to help builders, creators, and lifelong learners master the future of AI.
We’re an AI-driven startup creating cutting-edge products across media, education, tools, events, and content. Through our platform, we offer industry-leading courses designed to equip storytellers, technologists, and creatives with the skills to thrive in the AI era.

About the role:

We are seeking an enthusiastic and detail-oriented Customer Success & Delivery Manager to join our dynamic team. The ideal candidate will possess excellent communication skills, an easy-going attitude, and a passion for managing client relationships. This role involves client onboarding, project delivery coordination, ensuring customer satisfaction, and managing content schedules effectively.
As a fast-growing startup, we thrive on innovation and agility. The candidate must be prepared to embrace the fast-paced, ever-changing startup culture, demonstrating flexibility, adaptability, and a proactive approach to challenges.

Responsibilities:

Client Onboarding and Support:

• Communicate with clients to understand their needs and assist them in onboarding.
• Coordinate and manage content submission and publishing on our media platforms.
• Provide clients with feedback and updates on their content.
• Collaborate with the content team to ensure timely and accurate content delivery.

• Share links to clients for their published content.

   

Communication and Reminders:

• Keep clients informed about upcoming content deadlines and package features.

• Maintain consistent communication to ensure client satisfaction throughout the project lifecycle.

   

Operational Tasks:

• Support various operational tasks to assist both the team and clients.

• Ensure smooth and efficient project execution to meet client expectations.

   

Requirements:
 

• Bachelor’s degree in Business Administration, Communications, Marketing, Project Management, Language Studies, or a related field. Equivalent professional experience will also be considered.
• 1 year or more of experience in Customer Success
• Experience working with US-based clients
• Strong background in customer service and relationship-building, emphasizing effective communication and problem-solving skills.

• Experience working remotely in an English-speaking environment is highly desirable.

   

Nice to have :
 

• Familiarity with or an interest in artificial intelligence (AI) is a plus but not mandatory.

• Previous experience in media or public relations companies is considered an advantage.

   

If you’re passionate about delivering outstanding service and ready to join an innovative startup, please submit your resume and contact information. We look forward to hearing from you!

About GenAI Works

GenAI Works is the largest AI community in the world. We help people and businesses discover, learn and grow in an AI enabled world. 

Our platform brings together millions of AI curious minds through LinkedIn, newsletters, education products and community driven content. Email is one of our most important channels. We have a large and highly engaged subscriber base that relies on us for trusted insights, education and product updates.

We are now expanding our marketing capability and looking for someone to take full ownership of our email ecosystem.

Role Overview

We are hiring a highly organized Email Marketing Manager who can build and run a best in class email program while improving the structure, consistency and performance of all outbound communication.

You will own email strategy and lifecycle execution across newsletters, product announcements and community content. You will also create clear briefs for our content and design teams so that campaigns are delivered with quality and cohesion at scale.

This role is suited to someone who is proactive, structured and comfortable taking initiative. You will not be expected to produce every asset yourself. Your strength should be orchestration, clarity of briefing and operational excellence. You should be confident using AI tools throughout your workflow.

Key Responsibilities

• Develop and execute email marketing strategies, including newsletters, lifecycle campaigns, and product updates.
• Manage CRM systems, including segmentation, data hygiene, workflows, and migrations.
• Collaborate with content, design, and data teams through clear briefs to align messaging with product and community goals.
• Leverage AI tools to enhance personalization, automation, and campaign efficiency.
• Maintain campaign calendars, monitor performance, and identify opportunities for process improvements.
• Operate independently with strong ownership, organization, and attention to detail.
   

Personal Qualities

• Self starter mentality with the ability to work autonomously.
• Proactive problem solver who anticipates needs and takes initiative.
• Collaborative, clear communicator and comfortable managing cross functional work.
• Curious, adaptable and excited to work in a fast moving AI environment.
   

What Success Looks Like in the First 90 Days

• A structured and consistent email cadence across all key segments.
• Clear briefing processes in place that improve collaboration with the content team.
• A defined CRM transition plan with accurate data and minimal disruption.