GeeksForLess

Project description:
Delivering technical support for one of the biggest company clients, which provides hosting services for their end-users. Maintaining shared hosting platform, customer support is provided for hosting related questions, e.g. email services, web and database concerns, DNS issues, in-house applications for hosting services (FTP, email, databases and DNS) management and in-house and custom built (cPanel, Plesk) control panels.

Mon-Fri 15:30-0:00

Location: remote within Ukraine

Main Responsibilities:

• Respond to customers’ request (in quick and efficient manner)
• Provide technical assistance with platform Web applications
• Troubleshoot web and email issues
• Provide support, following procedural documentation/templates
• Set up email accounts in Mail Clients and deal with login/acсess issues
• Work continuously on a task until completion
• Check the status of the problem and provide customer with the updates
• Prioritise and manage several open cases at one time
• Provide Tier1-2 support — include deep investigation, provide workaround to various problems
• Escalate issues to the Tier 2 team when necessary with all relevant and required information
• Document FAQs and training guides for internal use.

Mandatory Requirements:

• Strong troubleshooting and critical thinking skills, the ability to think logically.
• A strong focus on customer satisfaction
• Upper-intermediate verbal and written English skills
• Attention to details
• Strong ability to research, diagnose, troubleshoot and identify solutions to resolve system issues
• Understanding of standard support procedures for proper reporting, escalation and follow up

Nice to have:

• Knowledge of TCP/IP, DNS and other networking concepts (HTTP and HTTPS)
• Basic understanding of the Windows environment
• An understanding of IP protocols and DNS
• Most popular Linux commands/utilities

Looking for a Senior MS Dynamics 365 Consultant support in the HR Project where Grades / Compensation structure needs to be configured as per Dynamics 365 standards. The engagement can be for 2-3 months as a start. Long-term project. Working within Dubai (GMT+4) business hours.

The client is a pioneering marine geophysical service provider that integrates ocean bottom node and towed streamer seismic data acquisition techniques, ensuring seamless subsurface imaging for a sustainable future.

Job Summary:

Coordinates and manage activities related to the design, configuration, and implementation of Company enterprise information systems; improve the efficiency and productivity of Company’s operations using systems’ abilities and applications; troubleshoot and fix user issues; provide business intelligence dashboards and reports; develop and coordinate training, including development of training materials and user procedures.

Duties:

· Design, develop, and support integrations between the ERP system (D365) and other internal/external systems, ensuring solutions leverage existing functionality before custom changes.

· Analyze and design solutions to meet business requirements, configure, and customize HR/Payroll Modules to support organizational needs.

· Identify security needs, develop security profiles, manage user access, and ensure compliance with D365 system requirements and best practices.

· Test ERP applications, address user testing issues, document configurations and customizations, and train users on ERP solutions.

· Provide ongoing support for ERP applications, including applying patches, upgrades, troubleshooting configuration and data issues, and maintaining optimal system performance.

· Support ERP data integrity, troubleshoot data issues, and assist with reporting, dashboards, and data analysis, including preparing management and financial reports.

· Monitor application performance, optimize system functionalities, and actively contribute to ongoing ERP maintenance and improvement initiatives.

Requirements

· A degree level qualification in Accounting, Finance, IT or a related field is preferred.

· Extensive experience with MS Dynamics 365, with a capacity to learn additional financial and operational software.

· Advanced proficiency in Microsoft Office Suite, including MS SQL knowledge for database management and complex query construction (highly desirable).
Good acumen in HR/Payroll Modules

· Excellent written and verbal communication in English, with strong interpersonal skills for effective teamwork.

· Ability to work both independently and collaboratively to meet demanding deadlines.

Looking for a Junior Technical Support Representative to work on a Canadian hosting platform. 

Full-time, remote, long-term (equipment is provided)

Project Description:
Provide technical support for a major client offering hosting services to end-users. Support includes managing a shared hosting platform and assisting with issues related to email, web, databases, DNS, and control panels (in-house, cPanel, Plesk).

Work Schedule:
Mon–Fri, 23:30–08:30 (Ukrainian time)

Responsibilities:

• Respond promptly to customer requests
• Troubleshoot web, email, DNS, and database issues
• Assist with web platform applications
• Set up and troubleshoot mail clients and login/access issues
• Follow support procedures and update customers regularly
• Manage multiple active cases
• Provide Tier 1–2 support and escalate complex issues

• Create internal FAQs and guides

   

Requirements:

• Strong troubleshooting and logical thinking skills
• Customer-focused with great attention to detail
• Upper-Intermediate English (spoken & written)
• Familiarity with support workflows and escalation processes
• Basic knowledge of TCP/IP, DNS, HTTP/S, and networking
• Basic Windows & Linux command-line skills
• Ability to work night shifts

We’re looking for an experienced Full-Stack Developer to join our team and help build a platform that empowers people to find purpose and satisfaction in their careers.

Remote | Full-time

Requirements:

• 5+ years of software development experience
• Strong expertise in TypeScript, Angular (v17), and Nest.js
• Intermediate level of English 

Tech Stack:
Nest.js, Angular 17, AWS Lambda, Kafka, AWS S3, Postgres, DynamoDB, TypeScript

Responsibilities:

• Develop and maintain robust full-stack applications
• Build and integrate RESTful APIs and event-driven services
• Collaborate with product teams to deliver impactful features
• Write clean, efficient, and scalable TypeScript code
• Manage cloud infrastructure and storage using AWS services