Flamingo

Flamingo is building an AI-native platform for MSPs. Our core product, OpenFrame, is an RMM/MDM: device management, monitoring, scripting, ticketing, and reporting, with two AI agents built in. Fae handles client-facing support, Mingo works alongside technicians and can execute actions across the platform. This is a large, data-dense system used daily by technical people, and it is growing fast.

We are looking for a designer who enjoys exactly that: complex domains, lots of moving parts, and full ownership of the work.

What you will do

• Own features end to end: understand the domain, define the flow, design the UI, write the copy, and hand off to engineers directly.
• Design for a technical audience: MSP admins and technicians who live in dashboards, device lists, alerts, and logs. Density and clarity matter more than decoration.
• Design agentic AI experiences: how Mingo proposes and executes actions, how Fae escalates to humans, how users trust and control automation.
• Work within and extend our existing design system.
• Collaborate directly with the engineers in a fast, low-process environment.

What we expect

• 5+ years in product design, with at least some of it on complex B2B, enterprise, or developer-facing tools.
• Portfolio with real case studies of data-heavy interfaces: dashboards, admin panels, monitoring, internal tools, or similar. Show us how you handled complexity, not just how it looked.
• Strong Figma skills. You will inherit and evolve a living design system, not start from a blank page.
• Ability to learn an unfamiliar technical domain quickly. You do not need MSP experience, but you need to be the kind of person who reads the docs, asks engineers questions, and maps the system before designing.
• Self-management: you plan your own work, flag risks early, and deliver without being chased.
• Strong written English for UI copy and specs.

Nice to have

• Experience designing AI agents, copilots, or automation UX.
• Familiarity with IT infrastructure, security, or DevOps concepts.
• Frontend awareness (what is cheap vs expensive to build).

Why Join Flamingo?

• High-impact Role: As a Design Lead, your contributions will directly shape Flamingo's product and technology.
• Innovative Tech Stack: Work with cutting-edge open-source technologies in AI, automation, and security.
• Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team.
• Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

Role Overview
This role focuses on building a SaaS product, with additional support for local installations. You will take ownership of designing and implementing the cloud infrastructure in the early stages of deployment, setting the foundation for how the platform will operate. The product is fully Kubernetes-based, so strong expertise in cluster management, automation, and container orchestration is essential. Because the system is high-load, ensuring reliability is the top priority. In addition, a significant part of the role involves contributing to an open-source product, developing features that benefit both the community and the platform itself.

Key Responsibilities

• Design and maintain cloud infrastructure in GCP or AWS, covering compute, storage, networking (VPCs, subnets, routing), IAM, and managed databases, using Terraform.
• Operate and manage Kubernetes clusters, including cluster administration, workload orchestration, ingress/gateway configuration, and developing custom Helm Charts.
• Build and maintain CI/CD pipelines with GitHub Actions, ArgoCD, following GitOps practices for consistent deployments.
• Implement monitoring, logging, alerting, and tracing with Prometheus, Loki and Grafana, ensuring system observability and reliable incident response.
• Design and secure cloud networking, including VPC architectures, load balancers, service meshes, and Bastion host access, while applying strong security practices.
• Collaborate with engineering teams to refine deployment strategies, improve reliability, and support smooth delivery of new features.

Qualifications
Must-Have

• Kubernetes – strong expertise in cluster administration, workload orchestration, and GitOps practices; ability to write and maintain custom Helm Charts.
• Terraform – proven experience managing infrastructure as code and operating environments on GCP.
• Cloud platforms – solid knowledge of GCP or AWS core services, including compute, storage, and managed databases.
• Cloud networking – experience with VPCs, subnets, routing, firewalls, and load balancers, ensuring secure and reliable connectivity.
• Infrastructure security – practical experience with IAM, secrets management, TLS, encryption, and policy enforcement in production environments.
• CI/CD workflows – experience building and maintaining pipelines with GitHub Actions/GitLab CI and ArgoCD/FluxCD.
• Databases and messaging – operational knowledge of Postgres, MongoDB, Redis, and streaming platforms such as Kafka.
• Observability – hands-on use of Prometheus, Grafana, Loki, and similar tools for monitoring, alerting, and tracing.
   

Nice-to-Have

• Experience with serverless architectures and event-driven systems, such as AWS Lambda, Cloud Functions, or Pub/Sub triggers.
• Experience contributing to or maintaining open-source products.
• Relevant certifications would be a plus

Why Join Flamingo?

• High-impact role: Make a direct impact on the stability and scalability of our AI-driven platform.
• Innovative Tech Stack: Work with cutting-edge AI, security, and cloud technologies.
• Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team.
• Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations. 

Role Overview

As a Senior Back-end Engineer (Java) at Flamingo, you will design and develop scalable, high-performance back-end services and APIs using Java and Spring Boot. You will be responsible for implementing event-driven microservices, optimizing system performance, and ensuring high availability as we scale our platform. Your expertise in processing high-volume logs and integrating multiple data sources will be critical to building a robust and efficient system.

Key Responsibilities

• Design and develop scalable backend services and APIs using Java (Spring Boot).
• Architect and implement event-driven microservices with Kafka and RabbitMQ.
• Process and analyze high-volume logs efficiently to ensure scalability and real-time insights.
• Integrate and manage multiple data sources, including SQL, NoSQL, and streaming data.
• Optimize database performance using PostgreSQL, Redis, and Elasticsearch.
• Implement authentication and authorization mechanisms with OAuth, JWT, and Keycloak.
• Collaborate with front-end and DevOps teams to build a seamless and resilient system.
• Ensure code quality through automated testing, CI/CD pipelines, and best engineering practices.

Qualifications

Must-Have:

• 5+ years of experience in backend development with Java and Spring Boot.
• Experience in microservices architecture, including event-driven systems (Kafka, RabbitMQ).
• Strong knowledge of RESTful APIs, GraphQL, and WebSockets.
• Experience processing high-volume logs and working with log management tools (ELK stack, Loki, Fluentd, OpenTelemetry).
• Experience working with multiple data sources, including relational (PostgreSQL) and non-relational (Redis, Elasticsearch) databases
• Experience with containerization (Docker, Kubernetes) and cloud platforms (AWS/GCP).
• Understanding of security best practices in backend development.

Nice-to-Have:

• Experience with functional programming in Java or Scala.
• Familiarity with distributed tracing (e.g., Jaeger, Zipkin) for microservices.
• Knowledge of cloud-native architectures and serverless frameworks.
• Exposure to message queues and event sourcing.

Why Join Flamingo?

• High-impact role: As a back-end engineer, your contributions will directly shape Flamingo’s product and technology.
• Innovative Tech Stack: Work with cutting-edge open-source technologies in AI, automation, and security.
• Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team.
• Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

Role Overview

As a Front-end Engineer at Flamingo, you’ll play a key role in building the core user experience and backend logic behind our AI-powered platform.

This is a hands-on engineering role with ~80% frontend and ~20% backend where you’ll collaborate with product designers, DevOps, and fellow engineers to ship quickly, iterate often, and build systems that scale.

Key Responsibilities

• Build and maintain core product features using Next.js and TypeScript
• Work with Relay and GraphQL on our main product; integrate REST APIs on internal tooling
• Collaborate with backend engineers on API and schema design
• Translate product and design specs into high-quality, user-centric interfaces
• Ensure performance, accessibility, and responsiveness across modern browsers
• Collaborate closely with the design team to evolve and maintain our design system
• Write clean, modular, well-tested code and contribute to code reviews
• Participate in architecture discussions and technical decision-making

Must-Have

• 5+ years of experience in frontend development
• Strong proficiency with React, Next.js (App Router), and TypeScript
• Hands-on experience with Relay and GraphQL - fragment colocation, pagination, store management
• Solid understanding of modern frontend architecture and component design
• Strong understanding of web standards, performance, and responsive design
• Experience working with REST APIs and integrating third-party services
• Strong Git workflow and code review culture

Nice-to-Have

• Experience with Supabase or similar BaaS platforms
• Familiarity with server-side rendering and performance optimization
• Understanding of database design (SQL)
• Exposure to authentication flows (OAuth, JWT, magic links)
• Familiarity with accessibility and internationalization best practices
• Experience with CI/CD workflows and deployment pipelines

Why Join Flamingo?

• High-impact role: As a front-end engineer, you’ll work across the entire product experience from backend architecture to the user interface, shaping how thousands of MSPs interact with our platform.
• Ownership & Equity: Competitive compensation and a meaningful equity stake in a high-growth, early-stage startup.
• Modern Tech Stack: Built with React, Node.js, and open-source tools, all in a scalable microservices architecture.
• Remote-first Culture: Work from anywhere and collaborate with a team of senior engineers, designers, and product leaders.
• Mission-Driven Team: Be part of a company that’s redefining how IT and security services are delivered, making powerful automation tools accessible to all MSPs, not just the enterprise giants.

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

We are now expanding our system layer, developing cross-platform agents and background services written in Rust, designed to operate on Windows, macOS, and Linux environments. These agents form the backbone of our telemetry and device management capabilities across thousands of managed endpoints.
 

Role Overview:
 As a Client Engineer, you'll build reliable, high-performance system services and daemons that power Flamingo's open-source infrastructure for MSPs. You will work closely with backend engineers to design, implement, and optimize cross-platform components responsible for device management, monitoring, and secure data exchange.
 

Key Responsibilities:

• Develop cross-platform agents, daemons, and background services in Rust for Windows, macOS, and Linux
• Work with low-level system APIs and platform-specific tools: Win32 API, LaunchAgents/Daemons, systemd, and more
• Integrate services with backend infrastructure via HTTP, WebSockets, and NATS
• Write secure, asynchronous, and performant Rust code using Tokio, Serde, and Tracing
• Optimize real-time data processing, message handling, and network performance
• Collaborate with backend and platform teams to ensure reliability, observability, and security across deployments
• Contribute to our open-source projects by writing clean, documented, and community-friendly code

Our Stack:

• Language: Rust (1.8x+)
• Core Libraries: tokio, serde, anyhow, tracing, thiserror
• Networking: reqwest / hyper (HTTP), tokio-tungstenite / warp (WebSockets), nats.rs (NATS)
• Platform APIs:
  • Windows – Win32, COM, Registry
  • macOS – LaunchAgents, Daemons, Keychain
  • Linux – systemd, journal, epoll, nix crate
• Tooling: Git, GitHub, cross-platform builds

Must-Have:

• Strong proficiency in Rust, including async programming and ownership concepts
• Experience developing system-level software for at least one major OS (Windows, macOS, or Linux)
• Familiarity with platform APIs (e.g., Win32 API, systemd, macOS Daemons)
• Solid understanding of networking (TCP/UDP, WebSockets, HTTP)
• Experience with multi-threaded and asynchronous programming
• Attention to security, performance, and code maintainability

Nice-to-Have:

• Experience with NATS, message brokers, or real-time telemetry systems
• Experience building cross-platform agents or monitoring tools
• Contributions to open-source projects (especially in Rust)

About Flamingo
Flamingo is building OpenFrame, an open-source platform with AI agents for MSPs that closes tickets and replaces the expensive vendor stack (RMM/PSA tools). We're going after the big incumbents in the MSP space (Kaseya, NinjaOne, Datto) and out to disrupt the whole category. We're early, we move fast, and we want someone as fired up about building this as we are.

Role Overview
We're looking for a Founding Sales Engineer who combines real commercial drive with a genuine understanding of the MSP world. Our buyers are technical - founders, CIOs, and senior sysadmins of MSP companies. They'll instantly spot a salesperson reading from a script. You'll lead technical conversations as an equal, run demos, and guide prospects from first call to proof-of-concept.

Important: experience in the MSP industry or related fields is a must for this role. If you haven't worked in or sold into the MSP world or adjacent IT channel areas, this position won't be the right fit.

What You'll Do

• Own the full sales cycle with MSP prospects - from first technical conversation to closed deal
• Run technical demos and proof-of-concepts, handling technical objections with confidence
• Speak the language of RMM, PSA, and IT infrastructure with people who live in it daily
• Work closely with the founding team to shape our sales process from the ground up
• Bring feedback from prospects back to the product team to sharpen our positioning

Qualifications

Must-Have:

• Proven experience in the MSP / IT channel industry or related fields - selling into the MSP world, working inside an MSP company, or experience in adjacent IT infrastructure areas. This is our key filter
• Solid understanding of RMM / PSA / IT infrastructure - you know tools like Atera, ConnectWise, Datto, NinjaOne, Kaseya
• Ability to run technical demos, handle technical objections, and lead proof-of-concept processes
• Comfortable with open-source and AI topics
• Advanced English (C1) - confident communication with native speakers is essential

Nice-to-Have:

• Early-stage startup experience - comfortable working without ready-made processes
• Technical background (sysadmin / DevOps / support) with a transition into sales