Flamingo

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations. 

Role Overview

As a Senior Back-end Engineer (Java) at Flamingo, you will design and develop scalable, high-performance back-end services and APIs using Java and Spring Boot. You will be responsible for implementing event-driven microservices, optimizing system performance, and ensuring high availability as we scale our platform. Your expertise in processing high-volume logs and integrating multiple data sources will be critical to building a robust and efficient system.

Key Responsibilities

• Design and develop scalable backend services and APIs using Java (Spring Boot).
• Architect and implement event-driven microservices with Kafka and RabbitMQ.
• Process and analyze high-volume logs efficiently to ensure scalability and real-time insights.
• Integrate and manage multiple data sources, including SQL, NoSQL, and streaming data.
• Optimize database performance using PostgreSQL, Redis, and Elasticsearch.
• Implement authentication and authorization mechanisms with OAuth, JWT, and Keycloak.
• Collaborate with front-end and DevOps teams to build a seamless and resilient system.
• Ensure code quality through automated testing, CI/CD pipelines, and best engineering practices.

Qualifications

Must-Have:

• 5+ years of experience in backend development with Java and Spring Boot.
• Experience in microservices architecture, including event-driven systems (Kafka, RabbitMQ).
• Strong knowledge of RESTful APIs, GraphQL, and WebSockets.
• Experience processing high-volume logs and working with log management tools (ELK stack, Loki, Fluentd, OpenTelemetry).
• Experience working with multiple data sources, including relational (PostgreSQL) and non-relational (Redis, Elasticsearch) databases
• Experience with containerization (Docker, Kubernetes) and cloud platforms (AWS/GCP).
• Understanding of security best practices in backend development.

Nice-to-Have:

• Experience with functional programming in Java or Scala.
• Familiarity with distributed tracing (e.g., Jaeger, Zipkin) for microservices.
• Knowledge of cloud-native architectures and serverless frameworks.
• Exposure to message queues and event sourcing.

Why Join Flamingo?

• High-impact role: As a back-end engineer, your contributions will directly shape Flamingo’s product and technology.
• Innovative Tech Stack: Work with cutting-edge open-source technologies in AI, automation, and security.
• Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team.
• Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

Role Overview
This role focuses on building a SaaS product with additional support for local installations. You'll own the design and implementation of cloud infrastructure from the early stages, setting the foundation for how the platform operates.

The product is fully Kubernetes-based - a multi-tenant fleet of private GKE clusters on GCP, provisioned with Terraform and reconciled by ArgoCD from our own Helm charts. Strong expertise in cluster management, automation, and container orchestration is essential. The system is high-load, so reliability is the top priority. You'll also contribute to our open-source product.

Key Responsibilities
Design and maintain GCP infrastructure (compute, storage, networking, IAM, KMS, managed databases) using Terraform

• Operate a growing fleet of private GKE clusters: administration, upgrades, capacity planning, Gateway API, custom Helm charts
• Build CI/CD pipelines with GitHub Actions and ArgoCD following GitOps practices, including ephemeral per-PR environments
• Implement monitoring, logging, and alerting with Mimir, Loki, Alloy, and Grafana - dashboards and alerts as code
• Design and secure cloud networking: VPC architecture, load balancers, Cloud Armor WAF, TLS automation, NetworkPolicies
• Operate the stateful layer with engineering teams: MongoDB, Kafka, Cassandra, Pinot, Redis, NATS, Cloud SQL - sizing, upgrades, backups, disaster recovery
• Collaborate with engineering teams on deployment strategies and reliability
• Stay reachable until 12 AM (midnight)
   
• Qualifications
  Must-Have
• Kubernetes - strong expertise in cluster administration, workload orchestration, and GitOps practices; ability to write and maintain custom Helm Charts
• Terraform - proven experience managing infrastructure as code and operating multi-environment estates on GCP
• Cloud platforms - solid knowledge of GCP core services, including compute, storage, and managed databases; equivalent AWS depth is fine if you are ready to work GCP-first
• Cloud networking - experience with VPCs, subnets, routing, firewalls, and load balancers, ensuring secure and reliable connectivity
• Infrastructure security - practical experience with IAM, workload identity, secrets management, TLS, encryption (KMS/CMEK), and policy enforcement in production environments
• CI/CD workflows - experience building and maintaining pipelines with GitHub Actions/GitLab CI and ArgoCD/FluxCD
• Databases and messaging - operational knowledge of MongoDB, MySQL/Postgres, Redis, and streaming platforms such as Kafka; comfortable running stateful workloads on Kubernetes
• Observability - hands-on use of Prometheus, Grafana, Loki, and similar tools for monitoring, alerting, and tracing
  
  Nice-to-Have
• Multi-tenant SaaS platform experience: namespace- or cluster-per-tenant models and tenant provisioning automation
• OpenTelemetry and distributed tracing, SLOs, and incident response practice
• Supply-chain and compliance work: cosign/SBOMs, image scanning, SOC 2 or ISO 27001
• Experience with serverless architectures and event-driven systems, such as AWS Lambda, Cloud Functions, or Pub/Sub triggers
• Experience contributing to or maintaining open-source products
• Relevant certifications would be a plus

Why Join Flamingo?

• High-impact role: Make a direct impact on the stability and scalability of our AI-driven platform.
• Innovative Tech Stack: Work with cutting-edge AI, security, and cloud technologies.
• Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team.
• Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.

About Flamingo
Most small and mid-sized businesses don't have an IT department — they hire a Managed Service Provider (MSP). One MSP can manage thousands of devices across dozens of clients, relying on a stack of tools from different vendors that don't talk to each other. OpenFrame puts RMM, remote access, MDM, patching, PSA ticketing, documentation, and AI copilots in one place. The product works. Now we need more of the right people talking to us.

Role Overview
Your goal is simple to say and hard to do: get qualified decision-makers on a call with Conrad, our Solutions Architect. He runs the demo and closes — you fill his calendar with conversations worth having. This isn't blasting 10,000 emails and praying. It's building a system that finds the right accounts, reads the signals, and reaches out at the right moment with something worth replying to.

What You'll Do

• Build and run cold outbound across email and LinkedIn, aimed at MSP owners, ops leads, and IT decision-makers
• Set up intent-based plays: hiring signals, tool migration chatter, funding, tech stack changes
• Own list building and enrichment end to end, from ICP definition to clean, verified contacts
• Write sequences that sound like a peer, not a vendor
• Protect deliverability: domain setup, warmup, and inbox rotation are your problem to solve
• Hand Conrad well-researched meetings with context attached
• Track what's working in HubSpot, kill what isn't, and double down fast

Qualifications

Must-Have:

• Real B2B outbound experience with a track record of booked meetings you can talk through in detail
• Hands-on with the modern outbound stack: Clay, Expandi or similar LinkedIn automation, HubSpot, Zapier, and a sending infrastructure you've set up yourself
• A working understanding of deliverability: SPF, DKIM, DMARC, warmup, bounce management
• Experience building intent or signal-based workflows, not just static lists
• Copy that gets replies — bring examples
• Comfort owning outcomes, not just activity metrics

Nice-to-Have:

• You've sold into MSPs, IT services, or technical buyers before
• You know what RMM and PSA mean without Googling them
• You've built outbound from scratch at an early-stage company

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

Role Overview
This role focuses on building a SaaS product with additional support for local installations. You'll own the design and implementation of cloud infrastructure from the early stages, setting the foundation for how the platform operates.

The product is fully Kubernetes-based - a multi-tenant fleet of private GKE clusters on GCP, provisioned with Terraform and reconciled by ArgoCD from our own Helm charts. Strong expertise in cluster management, automation, and container orchestration is essential. The system is high-load, so reliability is the top priority. You'll also contribute to our open-source product.

Key Responsibilities
Design and maintain GCP infrastructure (compute, storage, networking, IAM, KMS, managed databases) using Terraform

• Operate a growing fleet of private GKE clusters: administration, upgrades, capacity planning, Gateway API, custom Helm charts
• Build CI/CD pipelines with GitHub Actions and ArgoCD following GitOps practices, including ephemeral per-PR environments
• Implement monitoring, logging, and alerting with Mimir, Loki, Alloy, and Grafana - dashboards and alerts as code
• Design and secure cloud networking: VPC architecture, load balancers, Cloud Armor WAF, TLS automation, NetworkPolicies
• Operate the stateful layer with engineering teams: MongoDB, Kafka, Cassandra, Pinot, Redis, NATS, Cloud SQL - sizing, upgrades, backups, disaster recovery

• Collaborate with engineering teams on deployment strategies and reliability
   

  Qualifications
  Must-Have

• Kubernetes - strong expertise in cluster administration, workload orchestration, and GitOps practices; ability to write and maintain custom Helm Charts
• Terraform - proven experience managing infrastructure as code and operating multi-environment estates on GCP
• Cloud platforms - solid knowledge of GCP core services, including compute, storage, and managed databases; equivalent AWS depth is fine if you are ready to work GCP-first
• Cloud networking - experience with VPCs, subnets, routing, firewalls, and load balancers, ensuring secure and reliable connectivity
• Infrastructure security - practical experience with IAM, workload identity, secrets management, TLS, encryption (KMS/CMEK), and policy enforcement in production environments
• CI/CD workflows - experience building and maintaining pipelines with GitHub Actions/GitLab CI and ArgoCD/FluxCD
• Databases and messaging - operational knowledge of MongoDB, MySQL/Postgres, Redis, and streaming platforms such as Kafka; comfortable running stateful workloads on Kubernetes
• Observability - hands-on use of Prometheus, Grafana, Loki, and similar tools for monitoring, alerting, and tracing
  
  Nice-to-Have
• Multi-tenant SaaS platform experience: namespace- or cluster-per-tenant models and tenant provisioning automation
• OpenTelemetry and distributed tracing, SLOs, and incident response practice
• Supply-chain and compliance work: cosign/SBOMs, image scanning, SOC 2 or ISO 27001
• Experience with serverless architectures and event-driven systems, such as AWS Lambda, Cloud Functions, or Pub/Sub triggers
• Experience contributing to or maintaining open-source products
• Relevant certifications would be a plus

Why Join Flamingo?

• High-impact role: Make a direct impact on the stability and scalability of our AI-driven platform.
• Innovative Tech Stack: Work with cutting-edge AI, security, and cloud technologies.
• Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team.
• Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.

Role Overview
 As a QA Automation Engineer at Flamingo, you'll play a critical role in ensuring the quality and reliability of our backend services and microservice architecture. You'll build robust test automation frameworks, develop integration and E2E tests, and work closely with engineering, DevOps, and support teams to drive a culture of quality.
 

What You'll Do

• Own end-to-end test strategy: exploratory, functional, regression, integration, and cross-browser testing
• Build and maintain automated test suites using Selenium WebDriver and/or Playwright for Java; API automation with RestAssured against REST and GraphQL endpoints
• Build isolated testing environments using Docker and related tools
• Integrate tests into CI/CD pipelines keeping suites fast, reliable, and low-flakiness
• Use AI coding assistants (Claude Code, Cursor, GitHub Copilot) to accelerate test authoring and maintenance
• Test AI/LLM features: evals, prompt regression suites, hallucination and safety checks
• Investigate defects with rigor: clear repro steps, root-cause hypotheses, tight collaboration with developers
• Create and maintain test documentation, including test plans and coverage reports
• Champion shift-left testing, risk-based prioritization, and observability for tests

Qualifications
Must-Have:

• 5+ years of QA experience with strong manual testing foundation: test design, exploratory testing, sharp eye for edge cases
• 4+ years of hands-on test automation experience in Java (11+), Maven or Gradle, JUnit/TestNG, Git
• Selenium WebDriver and/or Playwright for Java; Page Object frameworks, stabilizing flaky suites
• RestAssured for API testing (contract, integration, negative-path); OpenAPI/Swagger fluency
• Hands-on GraphQL: queries, mutations, schema changes, error shapes
• Strong understanding of microservices architecture and backend testing principles
• Basic Docker and Kubernetes: running containers locally, kubectl logs, debugging tests in containerized environments
• CI/CD: GitHub Actions, Jenkins, GitLab CI — integrating tests and triaging failures
• Command line comfort (bash/zsh) and log-digging (grep/jq, Kibana, Datadog)
• Hands-on AI coding assistants (Claude Code, Cursor, Copilot) as part of daily work
• Excellent written communication: bug reports, test plans, explaining quality risks

Nice-to-Have:

• Experience with Testcontainers, Pact, or WireMock
• Eval/regression suites for LLM-powered features
• Performance testing (JMeter, k6, Gatling)
• Security testing fundamentals (OWASP Top 10)
• Visual regression tooling (Percy, Applitools, Playwright snapshots)
• Experience building test processes from scratch in early-stage teams
• ISTQB or equivalent certification