Flamingo

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

We empower MSPs and IT teams with automation, transparency, and scalability, helping them escape bloated, overpriced systems and adopt modern, open approaches to infrastructure and cybersecurity.
 

Role Overview

As a Design Lead at Flamingo, you will take care of both product design and brand identity. Your expertise in digital product design, branding, and storytelling will be key to creating a strong and recognizable visual identity for Flamingo.
 

Key Responsibilities

• Lead the design of the OpenFrame platform, ensuring an intuitive, modern, and user-centric experience.
• Develop and maintain Flamingo's brand identity, including website design, marketing assets, and visual storytelling.
• Create wireframes, prototypes, and high-fidelity UI designs that align with user needs and business goals.
• Define and evolve the Flamingo design system, ensuring consistency across product and brand touchpoints.
• Conduct user research and usability testing, using insights to refine and optimize designs.
• Work closely with the founder and engineers to ensure seamless implementation of design elements.
• Design landing pages, presentations, and other assets to support business growth and brand awareness.

Qualifications

Must-Have:

• 5+ years of experience in product and brand design.
• Strong proficiency in Figma, Sketch, or Adobe XD for product design.
• Experience with web design, typography, and branding.
• A strong portfolio showcasing both digital product and brand design.
• Experience in user research, usability testing, and accessibility best practices.
• Ability to work independently, take ownership, and drive design initiatives.
• Strong problem-solving skills and attention to detail.

Nice-to-Have:

• Experience designing for AI-driven or SaaS platforms.
• Familiarity with front-end technologies.
• Experience with motion design tools.
• Understanding of growth-driven design and conversion optimization.

Why Join Flamingo?

• High-impact Role: As a Design Lead, your contributions will directly shape Flamingo's product and technology.
• Ownership & Equity: Competitive compensation, including equity in an early-stage, high-growth startup.
• Innovative Tech Stack: Work with cutting-edge open-source technologies in AI, automation, and security.
• Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team.
• Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

Role Overview

As a Front-end Engineer at Flamingo, you’ll play a key role in building the core user experience and backend logic behind our AI-powered platform.

This is a hands-on engineering role with ~80% frontend and ~20% backend where you’ll collaborate with product designers, DevOps, and fellow engineers to ship quickly, iterate often, and build systems that scale.

Key Responsibilities

• Build and maintain core product features using Next.js and TypeScript
• Work with Relay and GraphQL on our main product; integrate REST APIs on internal tooling
• Collaborate with backend engineers on API and schema design
• Translate product and design specs into high-quality, user-centric interfaces
• Ensure performance, accessibility, and responsiveness across modern browsers
• Collaborate closely with the design team to evolve and maintain our design system
• Write clean, modular, well-tested code and contribute to code reviews
• Participate in architecture discussions and technical decision-making

Must-Have

• 5+ years of experience in frontend development
• Strong proficiency with React, Next.js (App Router), and TypeScript
• Hands-on experience with Relay and GraphQL - fragment colocation, pagination, store management
• Solid understanding of modern frontend architecture and component design
• Strong understanding of web standards, performance, and responsive design
• Experience working with REST APIs and integrating third-party services
• Strong Git workflow and code review culture

Nice-to-Have

• Experience with Supabase or similar BaaS platforms
• Familiarity with server-side rendering and performance optimization
• Understanding of database design (SQL)
• Exposure to authentication flows (OAuth, JWT, magic links)
• Familiarity with accessibility and internationalization best practices
• Experience with CI/CD workflows and deployment pipelines

Why Join Flamingo?

• High-impact role: As a front-end engineer, you’ll work across the entire product experience from backend architecture to the user interface, shaping how thousands of MSPs interact with our platform.
• Ownership & Equity: Competitive compensation and a meaningful equity stake in a high-growth, early-stage startup.
• Modern Tech Stack: Built with React, Node.js, and open-source tools, all in a scalable microservices architecture.
• Remote-first Culture: Work from anywhere and collaborate with a team of senior engineers, designers, and product leaders.
• Mission-Driven Team: Be part of a company that’s redefining how IT and security services are delivered, making powerful automation tools accessible to all MSPs, not just the enterprise giants.

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations. 

Role Overview

We are looking for a Senior Test Engineer who blends deep manual QA craft with strong automation engineering and a forward-looking command of AI-assisted testing. You will own quality of our web (SaaS) product end-to-end - shaping test strategy, building and maintaining automation frameworks in Java across UI and API layers (including GraphQL), and pushing the team's adoption of AI tooling to ship faster without sacrificing quality.

What You'll Do

• Own end-to-end test strategy: exploratory, functional, regression, integration, and cross-browser testing
• Build and maintain automated test suites using Selenium WebDriver and/or Playwright for Java; API automation with RestAssured against REST and GraphQL endpoints
• Integrate tests into CI/CD pipelines keeping suites fast, reliable, and low-flakiness
• Use AI coding assistants (Claude Code, Cursor, GitHub Copilot) to accelerate test authoring and maintenance while upholding code-review standards
• Evaluate and adopt AI test-generation and self-healing tools where they deliver real ROI
• Test AI/LLM features: evals, prompt regression suites, hallucination and safety checks, and reliability metrics for non-deterministic outputs
• Investigate defects with rigor: clear repro steps, root-cause hypotheses, tight collaboration with developers
• Champion shift-left testing, risk-based prioritization, test data management, and observability for tests

Qualifications

Must-Have:

• 5+ years of QA experience with strong manual testing foundation: test design, exploratory testing, bug advocacy, sharp eye for edge cases and user impact
• Selenium WebDriver and/or Playwright for Java; Page Object / screenplay-style frameworks, stabilizing flaky suites
• RestAssured for API testing (contract, integration, negative-path); OpenAPI/Swagger fluency
• Hands-on GraphQL: queries, mutations, schema changes, partial responses, error shapes, reusable test utilities
• Strong Java (11+), Maven or Gradle, JUnit/TestNG, Git
• Command line comfort: bash/zsh and/or PowerShell for navigating environments, running tests, and writing automation glue
• Log-digging: grep/jq/awk, Kibana, Splunk, Datadog, CloudWatch — isolating root causes from messy traces
• Basic Docker and Kubernetes: running containers locally, exec-ing into pods, kubectl logs/describe, debugging tests in containerized environments
• CI/CD: GitHub Actions, Jenkins, GitLab CI, CircleCI — integrating tests and triaging failures at scale
• Hands-on AI coding assistants (Claude Code, Cursor, Copilot) as part of daily delivery rhythm
• Excellent written communication: bug reports, test plans, explaining quality risks to non-technical stakeholders

Nice-to-Have:

• Experience evaluating or building eval/regression suites for LLM-powered features (prompt versioning,
• golden datasets, LLM-as-judge, hallucination/jailbreak tests).
• GraphQL tooling depth: Apollo, GraphQL Inspector, schema diffing, or fuzzing for breaking changes.
• Performance testing (JMeter, k6, Gatling) and basic load/scalability awareness.
• Security testing fundamentals (OWASP Top 10).
• Visual regression tooling (Percy, Applitools, Playwright snapshots).
• Familiarity with cloud browser grids (BrowserStack, Sauce Labs, LambdaTest) and broader Kubernetes
• operations (Helm, kustomize, service meshes).
• ISTQB or equivalent certification.

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations. 

Role Overview

We are looking for a Senior Test Engineer who blends deep manual QA craft with strong automation engineering and a forward-looking command of AI-assisted testing. You will own quality of our web (SaaS) product end-to-end - shaping test strategy, building and maintaining automation frameworks in Java across UI and API layers (including GraphQL), and pushing the team's adoption of AI tooling to ship faster without sacrificing quality.

What You'll Do

• Own end-to-end test strategy: exploratory, functional, regression, integration, and cross-browser testing
• Build and maintain automated test suites using Selenium WebDriver and/or Playwright for Java; API automation with RestAssured against REST and GraphQL endpoints
• Integrate tests into CI/CD pipelines keeping suites fast, reliable, and low-flakiness
• Use AI coding assistants (Claude Code, Cursor, GitHub Copilot) to accelerate test authoring and maintenance while upholding code-review standards
• Evaluate and adopt AI test-generation and self-healing tools where they deliver real ROI
• Test AI/LLM features: evals, prompt regression suites, hallucination and safety checks, and reliability metrics for non-deterministic outputs
• Investigate defects with rigor: clear repro steps, root-cause hypotheses, tight collaboration with developers
• Champion shift-left testing, risk-based prioritization, test data management, and observability for tests

Qualifications

Must-Have:

• 5+ years of QA experience with strong manual testing foundation: test design, exploratory testing, bug advocacy, sharp eye for edge cases and user impact
• Selenium WebDriver and/or Playwright for Java; Page Object / screenplay-style frameworks, stabilizing flaky suites
• RestAssured for API testing (contract, integration, negative-path); OpenAPI/Swagger fluency
• Hands-on GraphQL: queries, mutations, schema changes, partial responses, error shapes, reusable test utilities
• Strong Java (11+), Maven or Gradle, JUnit/TestNG, Git
• Command line comfort: bash/zsh and/or PowerShell for navigating environments, running tests, and writing automation glue
• Log-digging: grep/jq/awk, Kibana, Splunk, Datadog, CloudWatch — isolating root causes from messy traces
• Basic Docker and Kubernetes: running containers locally, exec-ing into pods, kubectl logs/describe, debugging tests in containerized environments
• CI/CD: GitHub Actions, Jenkins, GitLab CI, CircleCI — integrating tests and triaging failures at scale
• Hands-on AI coding assistants (Claude Code, Cursor, Copilot) as part of daily delivery rhythm
• Excellent written communication: bug reports, test plans, explaining quality risks to non-technical stakeholders

Nice-to-Have:

• Experience evaluating or building eval/regression suites for LLM-powered features (prompt versioning,
• golden datasets, LLM-as-judge, hallucination/jailbreak tests).
• GraphQL tooling depth: Apollo, GraphQL Inspector, schema diffing, or fuzzing for breaking changes.
• Performance testing (JMeter, k6, Gatling) and basic load/scalability awareness.
• Security testing fundamentals (OWASP Top 10).
• Visual regression tooling (Percy, Applitools, Playwright snapshots).
• Familiarity with cloud browser grids (BrowserStack, Sauce Labs, LambdaTest) and broader Kubernetes
• operations (Helm, kustomize, service meshes).
• ISTQB or equivalent certification.

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations. 

Role Overview

As a Senior Back-end Engineer (Java) at Flamingo, you will design and develop scalable, high-performance back-end services and APIs using Java and Spring Boot. You will be responsible for implementing event-driven microservices, optimizing system performance, and ensuring high availability as we scale our platform. Your expertise in processing high-volume logs and integrating multiple data sources will be critical to building a robust and efficient system.

Key Responsibilities

• Design and develop scalable backend services and APIs using Java (Spring Boot).
• Architect and implement event-driven microservices with Kafka and RabbitMQ.
• Process and analyze high-volume logs efficiently to ensure scalability and real-time insights.
• Integrate and manage multiple data sources, including SQL, NoSQL, and streaming data.
• Optimize database performance using PostgreSQL, Redis, and Elasticsearch.
• Implement authentication and authorization mechanisms with OAuth, JWT, and Keycloak.
• Collaborate with front-end and DevOps teams to build a seamless and resilient system.
• Ensure code quality through automated testing, CI/CD pipelines, and best engineering practices.

Qualifications

Must-Have:

• 5+ years of experience in backend development with Java and Spring Boot.
• Experience in microservices architecture, including event-driven systems (Kafka, RabbitMQ).
• Strong knowledge of RESTful APIs, GraphQL, and WebSockets.
• Experience processing high-volume logs and working with log management tools (ELK stack, Loki, Fluentd, OpenTelemetry).
• Experience working with multiple data sources, including relational (PostgreSQL) and non-relational (Redis, Elasticsearch) databases
• Experience with containerization (Docker, Kubernetes) and cloud platforms (AWS/GCP).
• Understanding of security best practices in backend development.

Nice-to-Have:

• Experience with functional programming in Java or Scala.
• Familiarity with distributed tracing (e.g., Jaeger, Zipkin) for microservices.
• Knowledge of cloud-native architectures and serverless frameworks.
• Exposure to message queues and event sourcing.

Why Join Flamingo?

• High-impact role: As a back-end engineer, your contributions will directly shape Flamingo’s product and technology.
• Ownership & Equity: Competitive compensation, including significant equity in an early-stage, high-growth startup.
• Innovative Tech Stack: Work with cutting-edge open-source technologies in AI, automation, and security.
• Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team.
• Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.

About Flamingo
Flamingo is building OpenFrame, an open-source platform with AI agents for MSPs that closes tickets and replaces the expensive vendor stack (RMM/PSA tools). We're going after the big incumbents in the MSP space (Kaseya, NinjaOne, Datto) and out to disrupt the whole category. We're early, we move fast, and we want someone as fired up about building this as we are.

Role Overview
We're looking for a Founding Sales Engineer who combines real commercial drive with a genuine understanding of the MSP world. Our buyers are technical - founders, CIOs, and senior sysadmins of MSP companies. They'll instantly spot a salesperson reading from a script. You'll lead technical conversations as an equal, run demos, and guide prospects from first call to proof-of-concept.

Important: experience in the MSP industry or related fields is a must for this role. If you haven't worked in or sold into the MSP world or adjacent IT channel areas, this position won't be the right fit.

What You'll Do

• Own the full sales cycle with MSP prospects - from first technical conversation to closed deal
• Run technical demos and proof-of-concepts, handling technical objections with confidence
• Speak the language of RMM, PSA, and IT infrastructure with people who live in it daily
• Work closely with the founding team to shape our sales process from the ground up
• Bring feedback from prospects back to the product team to sharpen our positioning

Qualifications

Must-Have:

• Proven experience in the MSP / IT channel industry or related fields - selling into the MSP world, working inside an MSP company, or experience in adjacent IT infrastructure areas. This is our key filter
• Solid understanding of RMM / PSA / IT infrastructure - you know tools like Atera, ConnectWise, Datto, NinjaOne, Kaseya
• Ability to run technical demos, handle technical objections, and lead proof-of-concept processes
• Comfortable with open-source and AI topics
• Advanced English (C1) - confident communication with native speakers is essential

Nice-to-Have:

• Early-stage startup experience - comfortable working without ready-made processes
• Technical background (sysadmin / DevOps / support) with a transition into sales

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations.

We are now expanding our system layer, developing cross-platform agents and background services written in Rust, designed to operate on Windows, macOS, and Linux environments. These agents form the backbone of our telemetry and device management capabilities across thousands of managed endpoints.
 

Role Overview:
 As a Client Engineer, you'll build reliable, high-performance system services and daemons that power Flamingo's open-source infrastructure for MSPs. You will work closely with backend engineers to design, implement, and optimize cross-platform components responsible for device management, monitoring, and secure data exchange.
 

Key Responsibilities:

• Develop cross-platform agents, daemons, and background services in Rust for Windows, macOS, and Linux
• Work with low-level system APIs and platform-specific tools: Win32 API, LaunchAgents/Daemons, systemd, and more
• Integrate services with backend infrastructure via HTTP, WebSockets, and NATS
• Write secure, asynchronous, and performant Rust code using Tokio, Serde, and Tracing
• Optimize real-time data processing, message handling, and network performance
• Collaborate with backend and platform teams to ensure reliability, observability, and security across deployments
• Contribute to our open-source projects by writing clean, documented, and community-friendly code

Our Stack:

• Language: Rust (1.8x+)
• Core Libraries: tokio, serde, anyhow, tracing, thiserror
• Networking: reqwest / hyper (HTTP), tokio-tungstenite / warp (WebSockets), nats.rs (NATS)
• Platform APIs:
  • Windows – Win32, COM, Registry
  • macOS – LaunchAgents, Daemons, Keychain
  • Linux – systemd, journal, epoll, nix crate
• Tooling: Git, GitHub, cross-platform builds

Must-Have:

• Strong proficiency in Rust, including async programming and ownership concepts
• Experience developing system-level software for at least one major OS (Windows, macOS, or Linux)
• Familiarity with platform APIs (e.g., Win32 API, systemd, macOS Daemons)
• Solid understanding of networking (TCP/UDP, WebSockets, HTTP)
• Experience with multi-threaded and asynchronous programming
• Attention to security, performance, and code maintainability

Nice-to-Have:

• Experience with NATS, message brokers, or real-time telemetry systems
• Experience building cross-platform agents or monitoring tools
• Contributions to open-source projects (especially in Rust)