Fintech Farm

About Fintech Farm
We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks.
Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit decisioning expertise.
One of our founders had previously co-founded a highly successful Eastern European neobank with a multi million customer base.
We launched our first market with Leobank in Azerbaijan in 2021, where we have already established market leading positions. Our next market was Vietnam, where we launched Liobank in early 2023 and also gained solid traction.
We have a few more new markets in the pipeline for the next 12 months, and we are starting to build the team there.

Why Fintech Farm is a great place to be
Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate making it easy for consumers to interact with their money. You could be a part of this exciting journey.

Our culture.
Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.
People. We are all business partners in our company. Each of us thinks big, acts as if we own the place, and never takes “No” as an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the We over Me culture.

 

Profile Summary
We are seeking a highly collaborative IT Analyst to join our fast-paced fintech delivery environment. This role sits at the intersection of business analysis, system analysis, and agile execution, working closely with business leads, scrum teams, and product owners across value streams to deliver scalable, compliant, and user-centric financial products.

Key Responsibilities

• Document and validate business requirements from stakeholders and product leads
• Analyze and map value streams, processes, and customer journeys
• Translate business needs into clear, actionable user stories and acceptance criteria
• Perform impact analysis, system behavior mapping, and interface design
• Prepare requirements, data contracts, and integration logic
• Engage with architects, developers, and QA for feasibility reviews
• Actively participate in sprint ceremonies: planning, grooming, reviews, retrospectives
• Maintain up-to-date epics, stories, and documentation in JIRA/Confluence
• Support backlog grooming, refinement, and functional walkthroughs
• Assist with UAT planning and coordinate defect triaging and resolution

Must-Have Qualifications

• 3+ years of experience in combined Business Analyst / System Analyst roles, ideally in fintech or digital banking
• Strong understanding of Agile methodologies (Scrum, Kanban) and experience working directly with scrum teams
• Proven experience with API analysis, data mapping, and system interface specifications
• Excellent communication skills to liaise between business and technical stakeholders
• Hands-on experience with tools like JIRA, Confluence, Swagger/Postman
• Open to using AI-powered tools and patterns for automation, data analysis, and process optimization

Preferred Skills

• Background in financial services, especially in domains like lending, KYC, onboarding, or payments
• Familiarity with data formats (JSON, XML) and SQL for data validation

About Fintech Farm
We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks.
Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit decisioning expertise.
One of our founders had previously co-founded a highly successful Eastern European neobank with a multi million customer base.
We launched our first market with Leobank in Azerbaijan in 2021, where we have already established market leading positions. Our next market was Vietnam, where we launched Liobank in early 2023 and also gained solid traction.
We have a few more new markets in the pipeline for the next 12 months, and we are starting to build the team there.

Why Fintech Farm is a great place to be
Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate making it easy for consumers to interact with their money. You could be a part of this exciting journey.

Our culture.
Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.
People. We are all business partners in our company. Each of us thinks big, acts as if we own the place, and never takes “No” as an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the We over Me culture.


The Role:
The Information Security Officer is a senior-level role responsible for developing, implementing, and maintaining a comprehensive information security strategy to protect digital banking assets, operations, and customer data. This includes integrated security architectures, compliance with global standards (PCI DSS, ISO/IEC 27001), and proactive risk management across all digital services and infrastructure.

Key Responsibilities:

• Security Strategy & Governance
   
  • Develop, lead, and continually refine the digital bank security program in line with business goals.
  • Define security policies and controls aligned with ISO/IEC 27000 standards family and PCI DSS and local market regulatory requirements.
  • Coordinate with executive leadership to embed security into enterprise risk management.
• Integrated Security Solutions
   
  • Architect and implement end-to-end security solutions across cloud (AWS), on-prem, and hybrid environments.
  • Integrate SIEM, DLP, PAM, DAM, IAM, WAF, secure SDLC pipelines.
  • Manage relationships with security vendors, and platform providers.
• Risk Management & Compliance
   
  • Lead risk assessments and mitigation planning across technology and operational areas.
  • Own PCI DSS and ISO/IEC certification programs, audits, and remediation efforts.
  • Ensure compliance with GDPR, DPSC, other local data protection regulations where applicable.
• Incident Response & Business Continuity
   
  • Maintain and exercise incident response and disaster recovery plans.
  • Oversee forensic investigations, breach containment, reporting, and root-cause analysis.
• Training & Awareness
   
  • Cultivate a culture of security across the organization.
  • Design and deliver security awareness and phishing simulation programs.

Required Skills & Qualifications:

• Education & Certifications:
   
  • Bachelor’s or Master’s degree in Cybersecurity, Computer Science, or a related field.
  • Certifications: CISM, CISA, ISO 27001 Lead Implementer/Auditor, PCI DSS ISA/QSA (preferred).
• Experience:
   
  • Minimum 6–8 years in Information Security, with 3+ years in a leadership role in banking or fintech.
  • Proven experience implementing PCI DSS, ISO/IEC 27001, and managing certification cycles.
  • Experience in managing integrated security platforms and tooling.
  • Familiarity with Open Banking APIs and PSD2 security requirements.
• Technical:
   
  • Deep understanding of cryptography, secure architecture design, data tokenization, and anonymization.
  • Strong knowledge of DevSecOps, secure coding practices, and CI/CD pipelines.
  • Fluency in threat modelling and AI tools usage.

Preferred:

• Experience with container security (Kubernetes, Docker) and cloud-native tools (e.g., AWS Security Hub).
• Experience in SOC design/operation and regulatory.
• Knowledge of fraud prevention systems and transaction monitoring.

About Fintech Farm
We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks.
Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit decisioning expertise.
One of our founders had previously co-founded a highly successful Eastern European neobank with a multi million customer base.
We launched our first market with Leobank in Azerbaijan in 2021, where we have already established market leading positions. Our next market was Vietnam, where we launched Liobank in early 2023 and also gained solid traction.
We have a few more new markets in the pipeline for the next 12 months, and we are starting to build the team there.

Why Fintech Farm is a great place to be
Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate making it easy for consumers to interact with their money. You could be a part of this exciting journey.

Our culture.
Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.
People. We are all business partners in our company. Each of us thinks big, acts as if we own the place, and never takes “No” as an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the We over Me culture.

 

What You Will Be Doing

• Perform business analysis and define requirements for Credit Decision Systems (CDS) with a focus on credit risk management.
• Break down complex problems and manage the delivery process, collaborating with multiple teams and stakeholders.
• Lead CDS changes through the entire lifecycle — from hypothesis to testing, implementation, and continuous improvement.
• Analyze large datasets to detect patterns, assess credit performance, and enhance risk models.
• Design and automate credit portfolio performance reports.
• Document all relevant business processes to ensure clarity and scalability across teams.

Who You Are

• ✅ Proven experience as a Business Analyst, ideally within financial services or credit risk domains.
• ✅ Previous exposure to retail risk management or credit underwriting is a strong plus.
• ✅ Deep understanding of project management frameworks (Agile, Scrum, etc.).
• ✅ Strong collaboration and communication skills — especially when working with IT / data teams.
• ✅ Analytical mindset with a structured, systematic approach.
• ✅ Experience with SQL, Power BI, or similar tools is a plus.
• ✅ Open to using AI-powered tools for automation, data analysis, and process optimization.

🔗 Ready to help us build the future of digital banking in emerging markets?
Apply now and become part of the Fintech Farm journey.

About Fintech Farm
We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks. The mission is to make banking services accessible, simple and fun to use worldwide and the goal is to launch neobanks in 50+ markets, serving 100m+ customers.
Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit-decisioning expertise across our product suite covering credit, payments, savings and investments. One of our founders also previously co-founded a highly successful Eastern European neobank with a multi-million customer base.
We launched our first market with Leobank in Azerbaijan in 2021, where we’ve already taken a leading market position. Our next market was Vietnam, where we launched Liobank in early 2023 and have also reached strong traction. We have several more markets on the roadmap in the next 12 months and are starting to build out teams there.

Why Fintech Farm is a great place to be
Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate, making it easy for consumers to interact with their money. You could be a part of this exciting journey.
Our culture
Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.
People. We are all business partners in our company. Each of us thinks big, acts as if we own the place and never takes “no” for an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded.

Your Role:
As a Support Engineer (Line 3), you’ll be responsible for investigating issues deeply within logs, databases, and backend processes, providing fixes, and supporting stable product operation across multiple markets.

What You Will Be Doing:

• Analyzing issues based on logs, database data, and system processes
• Investigating complex technical incidents escalated from Line 2 support
• Providing bug fixing for production issues
• Collaborating with developers to identify root causes and implement fixes
• Writing technical documentation for known issues and their resolution paths
• Participating in post-mortem analysis to prevent recurring problems

Who You Are:

• Analytical and detail-oriented — you’re not afraid to dig deep into logs and code
• Proactive and accountable — you don’t wait to be told what to do
• A strong team player — you can explain your ideas clearly and listen to others
• Curious and open to learning — you love solving puzzles and improving things

Your Experience:

• Basic knowledge of Java or JavaScript
• Understanding of the software development life cycle
• Experience with databases (SQL knowledge required)
• English level above intermediate — you can read technical documentation and communicate with international teams

What we are offering

• Competitive salary is negotiable depending on the candidate's level
• Share options
• We are still a start-up and more benefits are on the way