Fintech Farm

About Fintech Farm
We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks.
Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit decisioning expertise.
One of our founders had previously co-founded a highly successful Eastern European neobank with a multi million customer base.
We launched our first market with Leobank in Azerbaijan in 2021, where we have already established market leading positions. Our next market was Vietnam, where we launched Liobank in early 2023 and also gained solid traction.
We have a few more new markets in the pipeline for the next 12 months, and we are starting to build the team there.

Why Fintech Farm is a great place to be
Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate making it easy for consumers to interact with their money. You could be a part of this exciting journey.

Our culture.
Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.
People. We are all business partners in our company. Each of us thinks big, acts as if we own the place, and never takes “No” as an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the We over Me culture.

 

Profile Summary
We are seeking a highly collaborative IT Analyst to join our fast-paced fintech delivery environment. This role sits at the intersection of business analysis, system analysis, and agile execution, working closely with business leads, scrum teams, and product owners across value streams to deliver scalable, compliant, and user-centric financial products.

Key Responsibilities

• Document and validate business requirements from stakeholders and product leads
• Analyze and map value streams, processes, and customer journeys
• Translate business needs into clear, actionable user stories and acceptance criteria
• Perform impact analysis, system behavior mapping, and interface design
• Prepare requirements, data contracts, and integration logic
• Engage with architects, developers, and QA for feasibility reviews
• Actively participate in sprint ceremonies: planning, grooming, reviews, retrospectives
• Maintain up-to-date epics, stories, and documentation in JIRA/Confluence
• Support backlog grooming, refinement, and functional walkthroughs
• Assist with UAT planning and coordinate defect triaging and resolution

Must-Have Qualifications

• 3+ years of experience in combined Business Analyst / System Analyst roles, ideally in fintech or digital banking
• Strong understanding of Agile methodologies (Scrum, Kanban) and experience working directly with scrum teams
• Proven experience with API analysis, data mapping, and system interface specifications
• Excellent communication skills to liaise between business and technical stakeholders
• Hands-on experience with tools like JIRA, Confluence, Swagger/Postman
• Open to using AI-powered tools and patterns for automation, data analysis, and process optimization

Preferred Skills

• Background in financial services, especially in domains like lending, KYC, onboarding, or payments
• Familiarity with data formats (JSON, XML) and SQL for data validation

About Fintech Farm
We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks.
Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit decisioning expertise.
One of our founders had previously co-founded a highly successful Eastern European neobank with a multi million customer base.
We launched our first market with Leobank in Azerbaijan in 2021, where we have already established market leading positions. Our next market was Vietnam, where we launched Liobank in early 2023 and also gained solid traction.
We have a few more new markets in the pipeline for the next 12 months, and we are starting to build the team there.

Why Fintech Farm is a great place to be
Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate making it easy for consumers to interact with their money. You could be a part of this exciting journey.

Our culture.
Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.
People. We are all business partners in our company. Each of us thinks big, acts as if we own the place, and never takes “No” as an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the We over Me culture.

 

What You Will Be Doing

• Perform business analysis and define requirements for Credit Decision Systems (CDS) with a focus on credit risk management.
• Break down complex problems and manage the delivery process, collaborating with multiple teams and stakeholders.
• Lead CDS changes through the entire lifecycle — from hypothesis to testing, implementation, and continuous improvement.
• Analyze large datasets to detect patterns, assess credit performance, and enhance risk models.
• Design and automate credit portfolio performance reports.
• Document all relevant business processes to ensure clarity and scalability across teams.

Who You Are

• ✅ Proven experience as a Business Analyst, ideally within financial services or credit risk domains.
• ✅ Previous exposure to retail risk management or credit underwriting is a strong plus.
• ✅ Deep understanding of project management frameworks (Agile, Scrum, etc.).
• ✅ Strong collaboration and communication skills — especially when working with IT / data teams.
• ✅ Analytical mindset with a structured, systematic approach.
• ✅ Experience with SQL, Power BI, or similar tools is a plus.
• ✅ Open to using AI-powered tools for automation, data analysis, and process optimization.

🔗 Ready to help us build the future of digital banking in emerging markets?
Apply now and become part of the Fintech Farm journey.

About Fintech Farm
We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks. The mission is to make banking services accessible, simple and fun to use worldwide and the goal is to launch neobanks in 50+ markets, serving 100m+ customers.
Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit-decisioning expertise across our product suite covering credit, payments, savings and investments. One of our founders also previously co-founded a highly successful Eastern European neobank with a multi-million customer base.
We launched our first market with Leobank in Azerbaijan in 2021, where we’ve already taken a leading market position. Our next market was Vietnam, where we launched Liobank in early 2023 and have also reached strong traction. We have several more markets on the roadmap in the next 12 months and are starting to build out teams there.

Why Fintech Farm is a great place to be
Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate, making it easy for consumers to interact with their money. You could be a part of this exciting journey.
Our culture
Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.
People. We are all business partners in our company. Each of us thinks big, acts as if we own the place and never takes “no” for an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded.

Your Role:
As a Support Engineer (Line 3), you’ll be responsible for investigating issues deeply within logs, databases, and backend processes, providing fixes, and supporting stable product operation across multiple markets.

What You Will Be Doing:

• Analyzing issues based on logs, database data, and system processes
• Investigating complex technical incidents escalated from Line 2 support
• Providing bug fixing for production issues
• Collaborating with developers to identify root causes and implement fixes
• Writing technical documentation for known issues and their resolution paths
• Participating in post-mortem analysis to prevent recurring problems

Who You Are:

• Analytical and detail-oriented — you’re not afraid to dig deep into logs and code
• Proactive and accountable — you don’t wait to be told what to do
• A strong team player — you can explain your ideas clearly and listen to others
• Curious and open to learning — you love solving puzzles and improving things

Your Experience:

• Basic knowledge of Java or JavaScript
• Understanding of the software development life cycle
• Experience with databases (SQL knowledge required)
• English level above intermediate — you can read technical documentation and communicate with international teams

What we are offering

• Competitive salary is negotiable depending on the candidate's level
• Share options
• We are still a start-up and more benefits are on the way

About Fintech Farm
We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks. The mission is to make banking services accessible, simple and fun to use worldwide and the goal is to launch neobanks in 50+ markets, serving 100m+ customers.
Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit-decisioning expertise across our product suite covering credit, payments, savings and investments. One of our founders also previously co-founded a highly successful Eastern European neobank with a multi-million customer base.
We launched our first market with Leobank in Azerbaijan in 2021, where we’ve already taken a leading market position. Our next market was Vietnam, where we launched Liobank in early 2023 and have also reached strong traction. We have several more markets on the roadmap in the next 12 months and are starting to build out teams there.
Why Fintech Farm is a great place to be
Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate, making it easy for consumers to interact with their money. You could be a part of this exciting journey.
Our culture
Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.
People. We are all business partners in our company. Each of us thinks big, acts as if we own the place and never takes “no” for an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the ‘we over me’ culture.
Your Role

Due to our expanding infrastructure and products, we’re looking for an experienced Database Administrator (DBA) to design, maintain, and evolve resilient, secure, and scalable data storage systems.
You’ll collaborate closely with Development, DevOps, and InfoSec teams to ensure the stability and performance of mission-critical databases.

Key Responsibilities

• Maintain and develop fault-tolerant database solutions based on PostgreSQL and MongoDB (Redis optionally)
• Optimize performance: query tuning, indexing, partitioning
• Manage backup, restore, and disaster recovery strategies
• Participate in data architecture design and schema planning
• Set up monitoring and logging (e.g., Prometheus, Grafana, ELK stack)
• Ensure compliance with security standards (PCI DSS — would be a huge plus)
• Automate routine DB operations with basic Python/Bash scripts
• Participate in incident investigations and post-mortems
• Collaborate with engineers on schema design, migrations, and access control

RequirementsMust-Have

• 5+ years of experience administering relational and NoSQL databases
• Strong expertise in PostgreSQL and MongoDB
• Experience with Redis (optional but desirable)
• Solid understanding of replication, tuning, and performance optimization
• Ability to design and maintain high-availability and disaster recovery setups
• Basic scripting in Python or Bash for automation

Nice-to-Have

• Experience with AWS (RDS, Aurora, monitoring, IAM)
• Familiarity with Infrastructure as Code tools (Terraform, Ansible)
• Experience with ClickHouse
• Exposure to PCI DSS, SOX, or GDPR compliance projects
• Understanding of Kubernetes and containerized environments
• Background in fintech or high-load systems

What’s in it for you

• Ownership of core data systems in a fast-growing fintech
• Freedom to design and optimize infrastructure from scratch
• Remote-first culture and flexible working hours
• A highly skilled team that values autonomy and impact

About Fintech Farm
We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks. The mission is to make banking services accessible, simple and fun to use worldwide and the goal is to launch neobanks in 50+ markets, serving 100m+ customers.
Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit-decisioning expertise across our product suite covering credit, payments, savings and investments. One of our founders also previously co-founded a highly successful Eastern European neobank with a multi-million customer base.
We launched our first market with Leobank in Azerbaijan in 2021, where we’ve already taken a leading market position. Our next market was Vietnam, where we launched Liobank in early 2023 and have also reached strong traction. We have several more markets on the roadmap in the next 12 months and are starting to build out teams there.
Why Fintech Farm is a great place to be
Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate, making it easy for consumers to interact with their money. You could be a part of this exciting journey.
Our culture
Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.
People. We are all business partners in our company. Each of us thinks big, acts as if we own the place and never takes “no” for an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the ‘we over me’ culture.
Your Role:
As a Senior DevOps Engineer, you will play a critical role in designing, implementing, and managing robust infrastructure solutions for our multi-market microservices architecture. You’ll work across cloud environments, container orchestration platforms, and observability tools to ensure performance, scalability, and reliability.
What You Will Be Doing:

• Design, implement, and manage Infrastructure as Code using Terraform/Terragrunt on AWS
• Manage and optimize Kubernetes clusters (on-premises and AWS EKS) and deploy services with Helm
• Develop and maintain CI/CD pipelines using GitLab CI/CD
• Implement and manage Istio service mesh to enhance microservices networking and observability
• Secure and manage sensitive information using Vault and AWS Secrets Manager
• Monitor infrastructure performance and availability using VictoriaMetrics, Grafana, ELK, and Alert Manager
• Participate in the duty schedule and react to infrastructure-related production incidents
• Optimize and maintain databases (PostgreSQL, MongoDB, Redis) for high availability and performance
• Collaborate with development teams to support fast, safe, and efficient delivery pipelines
• Contribute to a DevSecOps culture with a strong focus on security standards and operational best practices

Who You Are:

• Autonomous and accountable — you own your work from idea to implementation
• Always curious — you embrace new technologies and love to automate
• Strong communicator — you work well with developers, SREs, and business teams
• Calm under pressure — you can diagnose and resolve critical issues quickly
• Collaborative — you value feedback and contribute to a high-performing team culture

Your Experience:

• 5+ years as a DevOps Engineer, working in production-grade environments
• Strong hands-on experience with AWS services and Kubernetes (EKS and on-prem)
• Proficiency in Infrastructure as Code with Terraform and Terragrunt
• Solid scripting experience (Python and Bash preferred)
• Familiar with CI/CD tooling (GitLab CI/CD, Ansible) and GitOps principles (Flux, ArgoCD)
• Hands-on with Helm, Istio, Vault, VictoriaMetrics, Grafana
• Experience in managing relational and NoSQL databases (PostgreSQL, MongoDB, Redis)
• Good understanding of DevSecOps practices and relevant security certifications (e.g., ISO 27001, SOC 2, PCI DSS)
• Familiarity with observability and alerting stack (ELK, Alert Manager, PagerDuty)

What we are offering

• Competitive salary is negotiable depending on the candidate’s level
• Share options
• We are still a start-up and more benefits are on the way