FastTask

As a QA Engineer, your main mission is to ensure the software’s functionality, usability, and performance align perfectly with our users’ needs.

What you will do:

- Conducting various types of testing, including functional, integration, system, and regression.

- Creating and maintaining test documentation, including test cases, and test data.

- Identifying and reporting software defects and issues using appropriate bug tracking tools, and working closely with development teams to resolve them.

- Investigate urgent issues from customers

- Work closely with devs, BA

Requirements:

- 1+ years of experience in software testing

- Intermediate written and spoken English

- Experience in testing Web applications

- Attention to detail, high level of self-organization and liability

What would be a plus but not required:

- Experience in API testing

- Experience in E2E testing

We are looking for a Project Manager with 1–3 years of experience to join our team. The ideal candidate is organized, proactive, and able to collaborate effectively with developers and clients to ensure smooth project execution.

Key Responsibilities:

• Track and manage tasks, schedules, and deadlines to ensure timely delivery.
• Communicate clearly with developers and stakeholders to maintain alignment.
• Apply an understanding of front-end and back-end workflows to facilitate communication and task tracking.
• Evaluate project scope and adjust priorities to meet current needs.
• Identify and resolve project-related issues promptly to minimize risks and ensure success.

Requirements:

• 1–3 years of experience in IT project management within a dynamic environment.
• Experience in evaluating project scope and prioritizing tasks effectively.
• Basic knowledge of front-end and back-end processes.
• Strong organizational and problem-solving skills.
• Proficiency with project management tools, including Jira and Confluence.
• English proficiency at an Upper Intermediate level or above.
• Leadership skills to make decisions and maintain project focus.

If you’re a proactive individual with strong organizational, leadership, and problem-solving skills, we look forward to receiving your application!

Job Description: Tech Support Specialist

We are looking for a dedicated Tech Support Specialist to join our team. This role combines quality assurance and customer support, requiring strong attention to detail, proactivity, excellent communication skills, and a good understanding of system functionality.

Responsibilities

Technical Support (80%)

• Respond to customer inquiries quickly and professionally.
• Investigate issues reported by customers and explain solutions in clear, simple terms.
• Collaborate with developers to resolve complex issues.
• Ensure tickets are closed efficiently and accurately.

Quality Assurance (20%)

• Work with developers to explain issues and verify fixes.
• Understand the system’s business logic and how it should work.
• Stay on top of updates.

Requirements

• Experience: Background in technical support or QA.
• Soft Skills:
  • Strong problem-solving and analytical skills.
  • Excellent written and verbal English communication skills.
  • Ability to work under pressure and multitask.
    
     
• Work Hours: 10:00 AM to 19:00 PM  (AEST).

What We Value

• A quick learner who enjoys understanding how systems work.
• Someone who can explain technical issues clearly to both customers and developers.
• A proactive individual with a strong work ethic.

Nice to Have

• Experience working with international clients.
• Familiarity with customer support tools and platforms.