Eldorado

Payment Monitoring Manager (Junior / Trainee)

We are looking for a detail-oriented and responsible Payment Monitoring Manager (Junior / Trainee) to join our team and support day-to-day payment operations.

This role is a great entry point into iGaming operations, fintech, and risk monitoring — perfect for someone who is attentive, structured, and ready to learn.

Responsibilities:

• Monitor incoming and outgoing payments in real time
• Track payment statuses and ensure smooth processing
• Identify and flag suspicious or unusual transactions
• Work with payment providers and internal teams to resolve issues
• Support risk & fraud checks based on internal guidelines
• Maintain accurate records and reports of payment activities

• Escalate critical issues to the Team Lead in a timely manner

   

Requirements:

• Strong attention to detail and analytical thinking
• Ability to work with large volumes of data
• Responsible, structured, and fast learner
• Basic understanding of online payments / fintech is a plus
• Experience in iGaming / payments / support is a plus, but not required

We offer:

• Opportunity to start a career in iGaming & fintech
• Hands-on experience with payment systems and fraud monitoring

• Supportive team and structured onboarding

   

We are looking for a detail-oriented and analytical Trainee Anti-Fraud Analyst to join our Risk
& Integrity team. In this role, you will be on the front lines of defending our platform against
bonus abuse, payment fraud, and suspicious gameplay.
Key Responsibilities
● Analyze customer activity, player behavior, payments, betting, and casino gameplay to
detect suspicious patterns, anomalies, and fraud risks.
● Investigate accounts, identify links between profiles, and make decisions on restrictions,
blocking, or escalation.
● Review AML forms, KYC documents, and related verification information to identify
inconsistencies, red flags, or potential abuse.
● Process and respond to fraud-related requests from internal teams such as Support,
Payments, and KYC, and monitor triggers, alerts, and other fraud signals.
● Maintain reporting, document case outcomes, participate in improving anti-fraud rules
and controls, and test products, flows, and processes for vulnerabilities that can be
exploited for fraud or abuse.
Requirements
● Understanding of casino operations and core gaming processes, including bonus
mechanics, game types, betting logic, withdrawal verification, and general player
lifecycle.
● Strong logical thinking and ability to analyze customer behavior and identify suspicious
patterns.
● Ability to make decisions and clearly explain the reasoning behind them.
● Attention to detail and accuracy when reviewing accounts, transactions, forms, and
documents.
● Readiness to work with repetitive tasks and large volumes of information without losing
quality.
● English level: A2+.
● Basic Excel or Google Sheets skills.
● Ability to learn quickly, adapt to new processes, and work effectively in a team.
● Previous experience in anti-fraud will be a plus, but is not required. Experience in L2,
Payments, KYC, or other roles related to checks and analysis will also be a plus.
● Possession of your own reliable laptop/PC and a stable internet connection.
● Readiness to work in shifts, including night shifts and weekends, to ensure 24/7
operational coverage.

Benefits
● Competitive Compensation
● Flexibility: 100% remote work environment.
● Paid Time Off: 18 days of vacation plus 5 sick days per year.
● Career Growth: Real opportunities to progress within a professional, high-demand
support and analysis environment.

We are looking for a detail-oriented and analytical Trainee Anti-Fraud Analyst to join our Risk
& Integrity team. In this role, you will be on the front lines of defending our platform against
bonus abuse, payment fraud, and suspicious gameplay.
Key Responsibilities
● Analyze customer activity, player behavior, payments, betting, and casino gameplay to
detect suspicious patterns, anomalies, and fraud risks.
● Investigate accounts, identify links between profiles, and make decisions on restrictions,
blocking, or escalation.
● Review AML forms, KYC documents, and related verification information to identify
inconsistencies, red flags, or potential abuse.
● Process and respond to fraud-related requests from internal teams such as Support,
Payments, and KYC, and monitor triggers, alerts, and other fraud signals.
● Maintain reporting, document case outcomes, participate in improving anti-fraud rules
and controls, and test products, flows, and processes for vulnerabilities that can be
exploited for fraud or abuse.
Requirements
● At least 1 year of experience in anti-fraud, risk, or a related analytical role in iGaming.
● Good understanding of casino operations and gaming processes, including bonus
mechanics, game types, betting logic, withdrawal verification, and player behavior.
● Ability to analyze large volumes of information, identify suspicious patterns, detect fraud
schemes, investigate linked accounts, and make independent risk-based decisions.
● Attention to detail, strong organizational skills, and the ability to manage repetitive tasks,
multiple cases, and deadlines while maintaining quality.
● Experience with anti-fraud rules and detection logic, as well as the ability to work with
Excel, Google Sheets, and Tableau reports for fraud analysis and decision-making.
● English level: A2+, strong written communication skills, and readiness to work in shifts
based on operational needs.
● Possession of your own reliable laptop/PC and a stable internet connection.
● Readiness to work in shifts, including night shifts and weekends, to ensure 24/7
operational coverage.
Benefits
● Competitive Compensation

● Flexibility: 100% remote work environment.
● Paid Time Off: 18 days of vacation plus 5 sick days per year.
● Career Growth: Real opportunities to progress within a professional, high-demand
support and analysis environment.