EducateMe

About the role

EducateMe is an LMS built for US-based companies that take employee training seriously. Our customers use EducateMe to onboard new hires, upskill teams, and run compliance programs — but getting them to do all of that well requires more than a good product. It requires someone who can sit alongside them, understand their training goals, and help them build something that actually works.

That's this role. You'll own the post-sale customer relationship end-to-end — from onboarding SQL accounts to running ongoing check-ins, creating enablement content, and keeping customers educated enough to get real value from the platform. 
 

What you'll do:
 

• Own onboarding for new customers — run discovery calls to understand their use case, build tailored onboarding plans, and get them to first value fast
• Manage ongoing customer relationships — run regular check-ins, track adoption and engagement, spot churn risks early, and run upsell/expansion conversations
• Consult on training programs — help customers design effective learning experiences inside EducateMe: course structure, content strategy, learner journeys
• Create customer-facing content — write guides, record Loom walkthroughs, run occasional webinars, and contribute to the EducateMe knowledge base
• Be the voice of the customer internally — surface product gaps, document recurring pain points, and collaborate with the product team on roadmap priorities
• Support sales discovery — join late-stage sales calls to provide L&D credibility and help prospects understand how EducateMe fits their training workflow

What we're looking for:
 

Must-have

• Customer-facing experience — CSM, account management, or customer onboarding, ideally in SaaS. You're comfortable owning a book of business.
• Strong communicator — clear writer, confident on video calls, equally good async and live.
• Self-directed — we're a small team. You have context and goals, but not a playbook for every situation. You figure things out and move.
  
   

Nice to have

• Experience working with or inside an LMS — as an admin, L&D manager, or in a CS role at an LMS company
• Familiarity with tools like Notion, Loom, Intercom, or similar async-first stacks
• L&D background 
   

What we offer

• Fully remote - work from anywhere
• Real ownership and room to grow as the company scales
• Small, async-first team - no bureaucracy
• Direct access to the founder and input on product direction

We're looking for a Lead Generation Specialist to own the top of our outbound funnel. Simply put: you'll make sure the right prospects keep flowing in, built on clean data and smart targeting.

EducateMe is an LMS built for US-based companies that take employee training seriously. Our customers use EducateMe to onboard new hires, upskill teams, and run compliance programs. But before any of that, someone has to find the right companies and the right people inside them - and get them into our pipeline. That's you.

Zero bullshit policy, no bureaucracy, no multilevel managers. It's a small team where your work is visible, your ideas actually land, and there's a lot of room to grow as we do.

Some of the challenges you'll help us master:

• Building clean, verified, well-targeted lead lists that feed our campaigns
• Finding and qualifying the right companies, then the right people inside them
• Hunting down leads who already show they care about the problem - hiring activity, events, online engagement
• Testing new niches and segments, so we're always finding fresh pockets of demand
• Keeping our data clean - good leads in, bad rows out, deliverability protected
• Working closely with the outbound owner to sharpen targeting based on what's actually converting
   

Requirements

• 1-2 years+ in lead generation, sales development, or research (ideally B2B SaaS)
• You've built B2B lead lists before and know what a good one looks like
• Comfortable with the outbound stack - enrichment and data tools (e.g. Clay), LinkedIn Sales Navigator, outreach tools (e.g. Instantly), email verification
• Detail-oriented - clean data matters to you, and you catch the bad rows before they cost us
• Organized - you can juggle several lists, segments, and experiments at once

• Self-directed - you get context and goals, not a script for every situation. You figure it out and move

   

Nice-to-haves

• Experience targeting US B2B markets
• Familiarity with the corporate, HR tech, or LMS space
• A good eye for buying signals - hiring, funding, expansion, job changes
• Experience automating processes with AI

• Experience working in startups

   

What we offer

• Fully remote - work from anywhere
• Real ownership and room to grow as the company scales
• Small, async-first team - no bureaucracy

• Direct access to the founder and input on product direction

   

How does the interview process look?

• Introduction interview
• Short assignment
• Decision
   

EducateMe is an AI-native learning platform for growing US companies. We're hiring a growth operator to own a new acquisition channel: AI search.

You'll be measured on the number of SQL, not articles.

When a buyer asks ChatGPT, "what's the best LMS for a 200-person behavioral health company?" — your job is to make sure EducateMe is in the answer. That's the whole role: owning how AI assistants see, describe, and recommend us.

This is not a content manager position. Content production is ~30% of the job, and even that part is operating our AI content engine (Claude-based pipeline): prompting, editing, injecting real customer specifics, shipping. Nobody here writes articles from scratch since we operate the AI-powered content engine

What you'll own:

The channel and its number. Your KPI is AI-attributed demos/month, with citation share on our target prompt set as the leading indicator.

1. On-site assets — run the AI content engine: comparison and alternative pages, pricing content, question pages, case studies. You maintain the money pages that AI assistants cite.
2. Off-site presence — manage the Reddit agency relationship, pitch industry listicles (eLearning Industry and similar), own our G2/Capterra profiles and the review pipeline (with our CSM), keep the YouTube listing-video cadence running.
3. Measurement — monthly money-prompt tracking across ChatGPT, Claude, Perplexity, and Google AI Mode; demo attribution analysis; a monthly "what moved and why" readout to the founder.
4. Sales enablement spillover — case studies, one-pagers, and snippets flowing to our outbound SDR and founder-led deals. The same assets serve both.

Requirements

• AI-native. Daily user of ChatGPT/Claude — you have an intuition for how AI assistants compose answers and pick what to recommend.
• Channel ownership experience. You've run a growth channel to a measurable result: traffic, leads, revenue. Any channel counts, including your own project (a site, a community, a Telegram channel you grew).
• Data-comfortable. You read analytics without hand-holding and find answers in data yourself.
• Strong written English (C1). Editing and judgment matter more than prose.
• Generalist mindset. Content, community, and measurement in one role: you switch between them daily.
• B2B SaaS experience is a plus, not a must.
   

What this role is NOT:

• Not a classic content manager or copywriter — we don't need article volume
• Not classic SEO — link building and keyword rankings aren't the game
• Not an agency strategist — no strategy decks, hands-on execution only

Format

• Full-time, remote
• You report directly to the founder and work alongside a small senior team (product, engineering, customer success, outbound)