Digicode

About Digicode

Digicode is a 17+ year IT professional services company specializing in the iGaming sector, delivering end-to-end product development, software integration, and professional services to operators and studios worldwide. Our DigerSuite product family is built on a “rent-to-own” ownership model that turns platform infrastructure into a permanent client asset rather than a perpetual expense. We are trusted by operators and partners including 888, Evolution Gaming, IGT, and SBTech.

The Role:

Digicode is strengthening its market presence at the industry’s most important gathering points. We’re looking for a Sales & Event Manager to own our iGaming event participation end-to-end — from organizer negotiations through on-the-ground representation — while actively supporting sales conversations and community engagement across our European target markets.

This is a hybrid role: part event operations, part sales, part community-building. It suits someone who is equally comfortable negotiating a booth package with an event organizer and pitching a product to a prospect on the show floor.

Key Responsibilities:

Event Strategy & Logistics

• Manage end-to-end participation in flagship events (SBC, SiGMA, ICE) and targeted regional events (iGaming DACH, iGaming Germany, and others as identified)
• Negotiate with event organizers on price, booth location, and services packages
• Coordinate internally to confirm attendee lists, travel plans, and booth staffing

• Handle all bookings and reservations (travel, accommodation, booth logistics) on time and manage changes as they arise

   

Sales & Booth Representation

• Represent Digicode as an active member of the booth team during events
• Develop and maintain deep working knowledge of the DigerSuite portfolio, product updates, target markets, and Digicode’s competitive advantages and differentiators, to hold credible initial conversations with prospects

• Qualify and capture leads generated at events, feeding them into the sales pipeline

   

Marketing Coordination

• Liaise with the marketing team on booth design, printed and digital marketing materials, and event giveaways ahead of each event
• Ensure materials and messaging are aligned with current product positioning and event goals

• Flag gaps or new needs (e.g. updated collateral for a new feature or market) proactively ahead of upcoming events

   

Community & Relationship Management

• Participate in industry community events and networking activities across target European markets
• Build and maintain relationships with operators, partners, and industry contacts to support brand awareness and pipeline development

• Contribute to lead generation and qualification efforts beyond the event calendar itself

   

What We’re Looking For:

• Fluent English (written and spoken); additional European languages a plus
• Strong communication and relationship-building skills, comfortable engaging both organizers and prospects
• Highly organized with sharp attention to detail — able to manage multiple moving logistical pieces without dropping the ball
• Creative problem-solver, able to adapt when plans change on short notice
• Genuine interest in or willingness to quickly learn the iGaming industry and Digicode’s product suite, and to keep that knowledge current as products and positioning evolve

• Comfortable with regular European travel

   

Nice to Have:

• Prior experience in event management, trade show coordination, or B2B sales within iGaming or an adjacent regulated industry

• Existing network or familiarity with the SBC, SiGMA, or ICE event ecosystems

   

What to Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. You’re all set as long as you’re in the same time zone as your project colleagues.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

󰩔 Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, a flexible schedule, medical insurance for employees and their children, and a monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and flat organization structure.
And, also, corporate gifts, corporate celebrations, free food & snacks, and play & relax rooms for those who visit the office.

Our culture is unique, and we live by our beliefs and core values. For more information on what it’s like to work at Digicode, please take a look at our career page.

Did we attract your attention? Send your CV and let’s talk:)

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation.

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

We are a full-cycle iGaming studio and technology provider specializing in the development and distribution of slot games powered by our proprietary Remote Gaming Server (RGS).

Our platform enables end-to-end game delivery — from concept and production to integration and live operations — ensuring scalability, performance, and compliance.

We are currently expanding our team and looking for a 2D Animator to join our product team.

Main requirements:

• Passion for creating games
• Minimum 3 years of experience in iGaming
• Professional experience with Adobe After Effects
• Proficiency in Adobe Photoshop
• Strong knowledge of Spine
• Attention to detail
• Experience working in an AGILE team
• Familiarity with Jira (ticketing, project management) and Confluence (documentation)

Desirable skills:

• Drawing skills
• Familiarity with Texture Packer or similar packing software

Key responsibilities:

• Animate characters, environments, symbols, and FX in different styles
• Collaborate with developers to achieve the best possible results within the chosen technology
• Work with relevant teams on asset preparation
• Apply the right export and optimization techniques to ensure top performance

Hiring Process:

1. Introductory call with a recruiter
2. Test task
3. Technical interview
4. Offer 🎉

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. As long as you have the Internet and your travel nomad lifestyle doesn’t affect the work process (you meet all deadlines and are present at all the meetings), you’re all set.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

🧘‍♂️ Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, flexible schedule, medical insurance for employees and their children, monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and a flat organization structure.

And, also, corporate gifts, corporate celebrations, free food & snacks, play & relax rooms for those who visit the office.

Did we catch your attention? We’d love to hear from you! 🚀

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

We are seeking a HR Generalist to join our HR team in Kyiv. This role is critical for supporting our employees throughout their lifecycle and shaping the everyday employee experience. You’ll work with a collaborative team that values trust, ownership, and open communication, managing everything from onboarding and offboarding to culture initiatives and recognition programs. This is a hybrid, full-time position

We only consider candidates based in Kyiv.

Requirements:

• Experience: 2+ years as an HR Generalist, People Operations, or HR Specialist in the IT/tech industry.
• Systematic & Detail-Oriented: Ability to keep processes tidy, track tasks efficiently, and handle HR operations with minimal friction.
• Communication & Empathy: Excellent interpersonal skills to conduct effective 1:1s, resolve minor workplace concerns, and build trust across teams.
• Ownership & Service Mindset: Proactive approach, high energy, and genuine enjoyment of helping people and keeping workplace culture alive.
• AI Savviness: Experience using AI tools (ChatGPT, Claude, etc.) to optimize daily HR communications and admin routines.
• Energy & Initiative: A naturally positive, action-oriented team player with a good sense of humor who brings strong energy, takes initiative without waiting for a nudge, and gets things done with zero drama
• English level — B1 or higher

Responsibilities:

• Support employees throughout their complete lifecycle including onboarding, regular 1:1 meetings, and offboarding as a trusted HR point of contact
• Answer everyday HR questions and provide guidance to employees
• Manage employee records and lifecycle changes in the HRIS system for assigned employee groups
• Ensure data accuracy and smooth day-to-day HR operations
• Maintain and improve the internal gamification and recognition platform
• Ensure smooth employee experience with recognition initiatives
• Support company celebrations and coordinate branded merchandise
• Help teams organize and coordinate internal team-building activities
• Use AI tools to optimize daily HR communications and administrative routines
• Contribute to culture initiatives and employee experience improvements

What To Expect From Digicode?

• 💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.
• 󰩔 Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, a flexible schedule, medical insurance for employees and their children, and a monthly budget for things like a gym or pool membership.
• 🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and flat organization structure.
  And, also, corporate gifts, corporate celebrations, free food & snacks, and play & relax rooms for those who visit the office.
• Our culture is unique, and we live by our beliefs and core values. For more information on what it’s like to work at Digicode, please take a look at our career page.

Did we attract your attention? Send your CV and let’s talk:)

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation.

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

Join a strategic digital transformation initiative for a leading Swiss enterprise, focused on expanding AI-driven capabilities within the ServiceNow platform. The project centers on implementing Case Management and Customer Service Management (CSM) solutions while leveraging Now Assist (GenAI) to automate service desk operations, optimize business workflows, and improve user experience. You’ll collaborate closely with business stakeholders, service desk teams, and solution architects to design and deliver intelligent.

Responsibilities:

• Design, configure, and implement ServiceNow Case Management and CSM solutions
• Configure and optimize Now Assist (GenAI) capabilities, including prompt engineering and AI use cases
• Develop workflow automation using Flow Designer, including approval process optimization
• Configure Virtual Agent and conversational AI solutions
• Collaborate with business stakeholders to identify automation opportunities and translate requirements into scalable ServiceNow solutions
• Lead workshops and support AI use-case discovery and implementation
• Configure and customize ServiceNow applications following platform best practices
• Participate in Agile ceremonies, sprint planning, and solution design discussions

• Produce technical documentation and support knowledge sharing across the team

   

Requirements:

• 5+ years of hands-on ServiceNow experience
• Strong experience with Customer Service Management (CSM) and/or Case Management
• Experience configuring Now Assist (GenAI), AI prompts, and AI-driven workflows
• Strong knowledge of Flow Designer and workflow automation
• Experience implementing Virtual Agent
• Ability to work directly with business stakeholders and gather functional requirements
• Experience delivering end-to-end ServiceNow solutions in enterprise environments
• Strong understanding of Agile/Scrum methodologies

• English — Upper-Intermediate (B2+) or higher

   

Nice-to-have:

• Experience with Knowledge Management (Case-to-Knowledge)
• Experience with Employee Center and HR Service Delivery (HRSD)
• Experience supporting SAP SuccessFactors integrations or HR transformation initiatives
• German language skills
• ServiceNow CSA certification
• CIS-CSM certification

• Now Assist / GenAI micro-certifications

   

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. As long as you have the Internet and your travel nomad lifestyle doesn’t affect the work process (you meet all deadlines and are present at all the meetings), you’re all set.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

🧘‍♂️ Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, flexible schedule, medical insurance for employees and their children, monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and a flat organization structure.

And, also, corporate gifts, corporate celebrations, free food & snacks, play & relax rooms for those who visit the office.

Did we catch your attention? We’d love to hear from you! 🚀

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation

Hi there,

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in!

We are looking for a Platform Engineer to join a small, highly technical team building and operating a modern AI-powered platform.

You will take ownership of platform capabilities across GCP infrastructure, cloud-native services, CI/CD, security, observability, production operations, and AI infrastructure. This is a hands-on role with significant responsibility for reliability, scalability, and engineering quality.

Responsibilities:

• Own platform and infrastructure components end-to-end, from architecture and configuration through deployment and production support.
• Manage and optimize GCP infrastructure, including Cloud Run, Secret Manager, Workload Identity, Cloud Scheduler, Logging, and Monitoring.
• Own release processes across development, staging, and production, including deployment gates, rollback procedures, and post-deployment verification.
• Monitor production systems, respond to alerts, investigate logs, troubleshoot incidents, and implement preventive improvements.
• Build and maintain robust CI/CD pipelines, automated quality gates, structural tests, and deployment automation.
• Implement and maintain security controls including IAM, authentication, multi-tenancy, CORS, CSP, rate limiting, and usage/metering protection.
• Work with Cloudflare, DNS, CDN, TLS, and edge infrastructure, collaborating with external platform owners where required.
• Support payment infrastructure and integrations, including reliable webhook processing and idempotent transaction handling.
• Contribute to the platform’s AI/LLM infrastructure, including model integrations, routing, prompt contracts, token metering, evaluation, and reliability controls.
• Help establish engineering standards, documentation, acceptance criteria, and operational processes as the platform and engineering team grow.
• Review AI-assisted code and ensure changes meet production, security, and reliability standards.

• Provide clear written updates on delivered work, upcoming tasks, blockers, and production issues.

   

Requirements:

• 6+ years of experience building and operating production systems with real infrastructure ownership.
• Strong experience with GCP, particularly Cloud Run, IAM, Secret Manager, monitoring, and logging.
• Strong backend understanding, preferably Python / FastAPI or a similar modern framework.
• Hands-on experience with CI/CD, GitHub Actions, automated testing, and deployment automation.
• Strong understanding of cloud security, authentication, authorization, networking, and observability.
• Experience with DNS, CDN, TLS, Cloudflare, and edge infrastructure.
• Production experience with Stripe or another payment platform, including webhooks and idempotency.
• Experience integrating LLM/AI services in production, including cost, latency, streaming, and failure management.
• Strong understanding of distributed systems, scalability, reliability, and incident response.
• Ability to work independently, take ownership, and deliver according to agreed timelines.

• Strong written communication and documentation skills.

   

Nice-to-have:

• Firebase Auth, Hosting, and Firestore
• Cloudflare Workers, Access, and Zero Trust
• Usage metering and billing systems
• Open-weight LLMs and LoRA / fine-tuning
• Quantization, evaluation frameworks, and GPU serving
• Experience with AWS or Azure in addition to GCP
• Infrastructure security and supply-chain security

• Experience working in a small or early-stage engineering team

   

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. As long as you have the Internet and your travel nomad lifestyle doesn’t affect the work process (you meet all deadlines and are present at all the meetings), you’re all set.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

🧘‍♂️ Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, flexible schedule, medical insurance for employees and their children, monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and a flat organization structure.

And, also, corporate gifts, corporate celebrations, free food & snacks, play & relax rooms for those who visit the office.

Did we catch your attention?

Join us on this exciting journey! We’re eager to grow and evolve together with you!

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

We are looking for a GameDev Tech Lead who is passionate about building efficient engineering systems and driving the technical evolution of our gaming platform.

The iGaming market moves fast, and traditional development cycles are no longer enough. We’re looking for a Tech Lead who enjoys improving architecture, tooling, automation, and engineering processes to help us deliver high-quality games faster.

This is not a traditional GameDev Lead role restricted solely to front-end PixiJS development. We need a proactive engineering leader with a broad technical horizon who looks beyond a single technology stack, seeks to understand the entire ecosystem, and is eager to grow into a key technical partner for our tech leadership.

Career Path & Growth Trajectory

We view this role as a fast-track leadership trajectory. We expect the candidate’s responsibilities to evolve naturally over time:

Stage 1 (Months 1–3) - Onboarding & Delivery Optimization:

• Deep dive into the current game development setup, codebase, and team workflows.
• Lead and mentor existing game studio dev team team (2 Game Developers + 1 Server Developer) — more studious to come.
• Identify delivery bottlenecks and introduce practical improvements and take ownership on end game technical production pipeline

Stage 2 (Months 3–6) - Platform Ownership & Strategic Partnership:

• Gradually take full technical ownership of our internal Remote Game Server (RGS), Game Development Kit (GDK).
• Become the right-hand partner to our Tech Leadership, actively contributing to high-level system design, system architecture, and tech strategy.

Stage 3 (6+ Months) - Engineering Expansion & Scaling:

• Extend technical influence across functions (optimizing workflows with Art, Math, QA, and Infrastructure teams).

• Help hire, onboard, and scale a high-performing engineering team as product output grows.

   

Key Responsibilities

Production Speed & Efficiency Champion:

• Continuously analyze and overhaul the game production lifecycle to achieve maximum speed without sacrificing quality.
• Eliminate operational bottlenecks and foster a culture of continuous improvement
• Partner with Art, Math, and Infrastructure teams to streamline asset handoff and drastically shorten delivery cycles.

Technical Leadership & Platform Ownership:

• Take full technical ownership of our internal RGS, GDK, and overall game development architecture.
• Look beyond client-side code: dive into backend systems, game math, dev-tools, CI/CD, and QA workflows to unlock cross-functional optimizations.
• Maintain a bias-for-action mindset: execute fast, learn quickly from mistakes, iterate, and fix issues immediately (action over endless discussions).

Team Leadership & Mentorship

• Lead, mentor, and evaluate the core tech team, taking an individualized approach to performance, focus, and skill development.

• Set clear priorities, remove technical blockers, and build a high-performing team ready to scale.

   

Requirements:

Domain Expertise:

• Mandatory hands-on experience in Casino / iGaming game development (Slots, Crash/Table games, or iGaming framework engineering).

Technical Proficiency:

• Strong mastery of TypeScript, JavaScript, and PixiJS (or similar 2D web engines).
• Solid understanding of OOP, Data Structures, and System Architecture.
• Broad technical curiosity: ability and desire to work with Backend code, Game Math, DevTools, Version Control (Git), and Infrastructure/DevOps pipelines.

Mindset & Soft Skills (Crucial Fit):

• Engineering Efficiency: Proven experience improving development processes, tooling, or workflows
• Self-driven and proactive: Passionate about games, constantly curious, and proactive in driving change..
• Continuous improvement mindset: Always looking for better ways to build products and improve engineering processes
• Decisive & resilient: Trusts experience and intuition, acts fast, takes accountability, and adapts quickly when iterations fail.

• Strong problem-solving mindset with fluent English (written & spoken).

   

Hiring Process:

1. Recruiter Stage: Initial alignment on motivation, domain background, and growth expectations.
2. Tech & System Design Stage: Live coding + Tech & Architecture interview with Tech Leadership.

3. Cultural Fit & Expectation Match: Final chat with key stakeholders and HRD.

    

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. You’re all set as long as you’re in the same time zone as your project colleagues.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

󰩔 Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, a flexible schedule, medical insurance for employees and their children, and a monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and flat organization structure.
And, also, corporate gifts, corporate celebrations, free food & snacks, and play & relax rooms for those who visit the office.

Our culture is unique, and we live by our beliefs and core values. For more information on what it’s like to work at Digicode, please take a look at our career page.

Did we attract your attention? Send your CV and let’s talk:)

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation.

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

Join an engineering team developing a cutting-edge AI-powered platform that leverages Artificial Intelligence and Large Language Models (LLMs) to deliver highly relevant, privacy-focused digital experiences through low-latency, real-time distributed systems.

As a DevOps Engineer, you will play a key role in designing, automating, and maintaining a secure, scalable AWS cloud infrastructure that supports high-throughput, business-critical applications. You will collaborate closely with software engineers to enhance platform reliability, performance, security, and deployment automation while applying modern DevOps practices, Infrastructure as Code, and cloud-native technologies.

Requirements:

• 3+ years of DevOps, Cloud Infrastructure, or Systems Engineering experience.
• Strong hands-on experience with Amazon Web Services (AWS).
• Experience administering Linux production environments.
• Strong knowledge of networking, security, and cloud infrastructure.
• Hands-on experience with Terraform and Infrastructure as Code.
• Experience with Docker and containerized workloads
• Experience building and maintaining CI/CD pipelines.
• Experience with monitoring, logging, and incident response.
• Understanding of cloud migration strategies and infrastructure automation.
• Experience supporting PCI-compliant or security-sensitive environments.

• Good spoken and written English level (you will use it on the daily basis)

   

Nice-to-have:

• AWS Certifications (Solutions Architect, SysOps Administrator, DevOps Engineer, or similar).
• Experience with Kubernetes or container orchestration.
• Knowledge of high-availability and disaster recovery architectures.
• Experience with scripting (Bash, Python).

• Experience supporting high-throughput, low-latency distributed systems.

   

Responsibilities:

• Design, implement, and maintain AWS cloud infrastructure.
• Manage Linux servers, monitoring, alerting, and incident response.
• Build and maintain Infrastructure as Code (IaC) using Terraform.
• Automate infrastructure provisioning, deployments, and operational workflows.
• Manage containerized environments and cloud-native services.
• Maintain network configuration, security, and access controls.
• Support cloud migration and infrastructure modernization initiatives.
• Ensure platform availability, scalability, and disaster recovery readiness.
• Implement and maintain CI/CD pipelines. Support PCI compliance, security best practices, and IT governance.
• Collaborate with engineering teams to improve operational efficiency and reliability.

What To Expect From Digicode?

• 🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. You’re all set as long as you’re in the same time zone as your project colleagues.
• 💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.
• 󰩔 Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, a flexible schedule, medical insurance for employees and their children, and a monthly budget for things like a gym or pool membership.
• 🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and flat organization structure.
  And, also, corporate gifts, corporate celebrations, free food & snacks, and play & relax rooms for those who visit the office.
• Our culture is unique, and we live by our beliefs and core values. For more information on what it’s like to work at Digicode, please take a look at our career page.

• We offer official type of employment via GIG-contract.

   

Did we attract your attention? Send your CV and let’s talk:)

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation.

Hey there!

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in.

Join a long-term enterprise transformation project for a leading Swiss organization focused on modernizing and optimizing its ServiceNow platform. The team is responsible for reducing a large legacy backlog, delivering complex platform enhancements, and implementing scalable ITSM solutions across multiple business units. You’ll work in an Agile (SAFe) environment, collaborating with architects, business analysts, and international stakeholders to improve platform stability, automation, and service quality.

Responsibilities:

• Design, develop, and enhance ServiceNow ITSM and Platform solutions
• Implement and customize Incident, Problem, Change, Request, and Service Level Management (SLM) processes
• Develop scalable platform components using Business Rules, Script Includes, Client Scripts, Flow Designer, UI Policies, ACLs, and UI Actions
• Build and maintain integrations using REST, SOAP, IntegrationHub, and MID Server
• Analyze existing ServiceNow configurations, identify technical debt, and implement sustainable improvements
• Support CMDB/CSDM implementation and dependency mapping
• Deliver end-to-end technical solutions with minimal supervision
• Collaborate with architects, product owners, and cross-functional teams during PI Planning, sprint ceremonies, and solution design
• Participate in platform upgrades, release activities, and continuous improvement initiatives

• Produce high-quality, maintainable, and well-documented solutions following ServiceNow best practices

   

Requirements:

• 3+ years of hands-on ServiceNow development experience
• Strong expertise in ITSM modules (Incident, Problem, Change, Request, SLM)
• Solid experience with ServiceNow Platform development
• Strong JavaScript scripting skills within the ServiceNow platform
• Experience with Business Rules, Script Includes, Client Scripts, Flow Designer, UI Policies, ACLs, and UI Actions
• Experience integrating ServiceNow with external systems using REST/SOAP APIs, IntegrationHub, and MID Server
• Good understanding of CMDB and CSDM concepts
• Ability to analyze existing solutions, identify technical debt, and improve platform architecture
• Experience working in Agile/SAFe environments

• English — Upper-Intermediate (B2+) or higher

   

Nice-to-have:

• Experience with ITOM or Event Management
• Knowledge of Strategic Portfolio Management (SPM)
• Experience with ServiceNow upgrades and release management
• German language skills
• ServiceNow CSA certification (required)

• CIS-ITSM certification (CAD is a plus)

   

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. As long as you have the Internet and your travel nomad lifestyle doesn’t affect the work process (you meet all deadlines and are present at all the meetings), you’re all set.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

🧘‍♂️ Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, flexible schedule, medical insurance for employees and their children, monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and a flat organization structure.

And, also, corporate gifts, corporate celebrations, free food & snacks, play & relax rooms for those who visit the office.

Did we catch your attention? We’d love to hear from you! 🚀

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation