DevBrother

About the Role

We are seeking a talented and charismatic Technical Onboarding Engineer to join our team and act as the technical bridge to our B2B clients. Your primary mission will be to ensure new customers are successfully onboarded onto our cutting-edge cybersecurity platform. You will serve as the expert guide, demonstrating the platform's capabilities and teaching administrators how to leverage its features to protect their most sensitive data effectively.

This is a critical, client-facing role that combines technical expertise with outstanding communication skills. If you love technology and enjoy helping people solve real-world security challenges, this is the perfect opportunity for you. 🚀

About Our Product

Our platform is revolutionizing data security. We provide a next-generation solution that integrates sophisticated encryption methods with a user-friendly, password-free experience. This delivers true file-level security that goes far beyond the protections offered by standard operating systems and cloud service providers, giving businesses unprecedented control and peace of mind.

What You'll Do

• Lead Onboarding Sessions: Guide new B2B clients through the entire implementation and setup process via virtual meetings.
• Deliver Technical Training: Conduct detailed training sessions for platform administrators, explaining how to manage users, set policies, and monitor security events.
• Serve as a Product Expert: Act as the primary technical point of contact for clients during their initial weeks, answering questions and troubleshooting any setup issues.
• Translate Complexity into Clarity: Break down advanced cybersecurity concepts and platform features into simple, easy-to-understand language for both technical and non-technical audiences.
• Collaborate with Sales: Work closely with the account executives to ensure a seamless handover from the sales process to successful implementation.
• Gather Client Feedback: Collect insights from users to share with the product and engineering teams, directly contributing to the platform's evolution.

What You'll Bring

• IT & SysAdmin Experience: A strong, practical understanding of IT concepts, including system administration (Windows/macOS), file systems, user permissions, and general networking.
• Cloud Identity Experience: Specific experience with cloud identity and access management (IAM) platforms is essential. You must be comfortable with Microsoft Azure and Microsoft Entra ID (formerly Azure AD).
• Exceptional Soft Skills: You must be an excellent communicator, a patient listener, and a natural relationship-builder. Your ability to build trust and confidence with clients is paramount. 🤝
• Advanced English: Flawless written and verbal English communication skills are mandatory for interacting with our US-based clientele.
• Client-Facing Experience: Prior experience in a role like Technical Support, System Engineering, Technical Account Management, IT Consulting, or Integration Engineer.
• Problem-Solving Mindset: A proactive and analytical approach to identifying and resolving customer issues.
• Availability: The ability and commitment to work full-time during US business hours (EST) ⏰

Why You'll Love Working With Us

• Be at the Forefront of Cybersecurity: Work with a truly innovative product that is changing how businesses protect their data.
• Global, Remote-First Culture: Enjoy the flexibility of working from anywhere while being part of a connected and supportive team.
• High-Impact Role: See the direct results of your work as you successfully onboard clients and help secure their organizations.
• Medical Insurance in Ukraine;
• Multisport program in Poland;
• Offices in Ukraine and Poland;
• All official holidays;
• Paid vacation and sick leaves;
• Legal services and 24/7 lawyer protection;
• Tax & accounting services;
• The company provides all the necessary equipment;
• Fitness support upon request;
• English classes up to three times a week;
• The company pays 50% of the cost of refresher courses for any employee of the company;
• Workstation space;
• Mentoring and Educational Programs;

We are looking for a QA Engineer with extensive manual testing experience to guarantee the quality Agentic AI application. The ideal candidate will have experience validating APIs and user flows, along with a thorough understanding of the software development lifecycle (SDLC). Experience with test automation using any programming language and modern automation tools. Experience with AI-driven applications, gaming platforms, or cloud-based environments is a significant advantage.

Responsibilities: 

● Design and execute comprehensive test cases by analyzing user stories, acceptance criteria, and user flows. 

● Develop automated tests 

● Perform manual functional, regression, UI/UX, and exploratory testing on web and mobile platforms. 

● Conduct API testing using tools such as Postman and Swagger. 

● Validate AI-driven features for accuracy, usability, and performance. 

● Collaborate with development, design, and product teams to ensure quality throughout the software development lifecycle. 

● Log, track, and prioritize defects using Jira or similar issue tracking systems. 

● Provide feedback on usability, accessibility, and system performance. 

● Participate actively in sprint ceremonies, including planning, grooming, reviews, and retrospectives. 

● Suggest continuous improvements to QA processes and testing best practices. 

Requirements: 

● 3+ years of experience as a Manual QA Engineer. 

● Strong understanding of SDLC, QA methodologies, and test design techniques. 

● Hands-on experience with UI/UX and API testing 

● Basic experience in automation tests design and implementation using any programming language (Python, JavaScript, Java, etc.).

● Proven ability to create clear test documentation (test plans, test cases, bug reports). 

● Solid background in working with user stories and user flows within Agile teams. 

● Excellent analytical, problem-solving, and communication skills. Nice to have: 

● Experience testing AI applications or gaming platforms. 

● Familiarity with Python for basic scripting or test validation. 

● Exposure to AWS cloud environments and related tools/services.

🎁 We offer:

- Daily support for your technical and personal growth;

- Professional and very friendly team, that is always ready to help and support;

- Medical Insurance in Ukraine;

- Multisport card in Poland;

- Flexible working hours;

- Offices in Ukraine;

- All official holidays;

- Paid vacations and sick leaves;

- Legal services and 24/7 lawyer protection;

- Tax & accounting services;

- The company provides all the necessary equipment;

- Fitness support upon request;

- English classes up to three times a week;

- Workstation space;

- Mentoring and Educational Programs;

- Regular Activities on a Corporate level (Team Buildings, Sports Events, Table Games, Tech Events);

- Advanced Bonus System.

About Us

We provide an all-in-one growth platform specifically designed for independent insurance agencies. Our mission is to give agencies a complete suite of digital marketing and client management tools to help them increase traffic, generate qualified leads, and boost premiums. Our platform includes SEO-optimized websites, local business profile management, reputation management, marketing automation, lead management, and voice AI for call handling.

About the Role

We are looking for a creative, strategic UI/UX Designer to contribute to the user experience of our B2B SaaS platform. You will be responsible for designing the entire user journey for our primary customers: independent insurance agents.

Your mission is to translate the complexity of marketing and lead management into a simple, intuitive, and powerful platform. You will be designing the core dashboards, configuration workflows, and reporting tools that our clients use every day to grow their businesses. This is a high-impact role where your work will directly influence our clients' success.

Key Responsibilities

• Platform Design: Contribute to the end-to-end design process for our core SaaS platform. Design intuitive, data-rich dashboards for lead management, reputation monitoring, and analytics.
• Complex Workflows: Design simple, user-friendly interfaces for complex features like marketing automation (e.g., campaign builders, trigger logic) and voice AI configuration.
• User Research: Conduct user research, interviews, and usability testing with insurance agents to deeply understand their needs, pain points, and workflows.
• Strategy & Prototyping: Create user flows, wireframes, and high-fidelity prototypes to explore, communicate, and validate design concepts.
• Design System: Build, maintain, and scale it to ensure visual consistency, accessibility, and efficiency across all products.
• Collaboration: Work closely with Product Managers, Engineers, and leadership to define product strategy, align on requirements, and deliver high-quality design solutions.
• Mentorship: Collaborate with other designers and contribute to a user-centered design culture.

Required Skills and Experience

• Professional Experience: 2+ years of experience in UI/UX design, preferably with complex B2B SaaS products or data-heavy platforms.
• A Strong Portfolio: Your portfolio must showcase your process for solving complex design problems. We want to see your work on dashboards, multi-step workflows, and enterprise-level applications (not just marketing websites).
• UX Expertise: Expertise in the full design process, including user research, information architecture, wireframing, and usability testing.
• UI Skills: Strong visual design skills with a keen eye for typography, color, and hierarchy. Mastery of modern design tools (e.g., Figma, Sketch).
• Problem-Solving: Ability to take complex, abstract concepts (like marketing automation or AI) and make them easy to understand and use.
• Systems Thinker: Experience building or managing design systems (UI kits, component libraries, and documentation).
• Excellent Communication: The ability to clearly articulate your design decisions, present your work to stakeholders, and incorporate feedback.

Bonus Points (Nice to Have)

• Experience designing for MarTech (Marketing Technology), CRM, or FinTech platforms.
• Experience designing website templates or CMS/builder interfaces.
• Basic understanding of HTML, CSS, and how digital marketing (SEO, lead-gen) works.

What We Offer:

• Medical Insurance in Ukraine and Multisport program in Poland;
• Flexible working hours;
• Offices in Ukraine and Poland (Wroclaw);
• All official holidays;
• Paid vacation and sick leaves;
• Tax & accounting services for Ukrainian contractors;
• The company is ready to provide all the necessary equipment;
• English classes up to three times a week;
• Mentoring and Educational Programs;
• Regular Activities on a Corporate level (Incredible parties, Team Buildings, Sports Events, Table Games, Tech Events);
• Advanced Bonus System.

Join our team to work on interesting problems in high-availability, low-latency distributed systems. You'll develop ad-buying software that responds in under 100 milliseconds to over 100 billion bid requests each day. The efficiency of the systems you'll create will have a huge impact on the value we deliver to our customers and the profitability of our business. The best part is you'll work alongside an impressive group of friendly, experienced, and talented engineers.

What you'll do:

• Take ownership of core RTB components that drive ad-buying performance and system reliability.
• Design and launch new features that enhance our ad-buying capabilities and directly influence revenue.
• Continuously optimize system performance and cost-efficiency at a global scale.
• Ensure the reliability of our ad-serving systems through thoughtful design, testing, and shared on-call participation.

What you'll bring:

• 4+ years of experience in Software Engineering.
• Experience in high-availability and/or low-latency distributed systems.
• Experience writing production software in Python. Rust experience is a plus.
• A desire to learn new things and work collaboratively.
• Strong technical communication skills.
• Familiarity with ad-tech is a plus.

What We Offer:

• Medical Insurance in Ukraine and Multisport program in Poland;
• Flexible working hours;
• Offices in Ukraine and Poland (Wroclaw);
• All official holidays;
• Paid vacation and sick leaves;
• Tax & accounting services for Ukrainian contractors;
• The company is ready to provide all the necessary equipment;
• English classes up to three times a week;
• Mentoring and Educational Programs;
• Regular Activities on a Corporate level (Incredible parties, Team Buildings, Sports Events, Table Games, Tech Events);
• Advanced Bonus System.

About the project: 
The advanced online system for booking participation in various exhibitions and festivals across the United States. The system is modern, equipped with numerous innovative features, and integrates multiple third-party services for payments and booking additional event options. 

You will be part of a fast-growing start-up environment and will work closely with the Head of Product and the development team to ensure the platform meets high standards of functionality, performance, and user satisfaction.

 

Requirements:

● 3+ years of experience in software project management;

● Strong project management skills with a track record of leading projects through their full life cycle;

● Strong communication and collaboration skills to effectively engage with clients and internal teams;

● Ability to manage own workload without the need for heavy oversight;

● Proficiency with project management tools (e.g., Asana, Jira, Confluence, Notion) and Google apps;

● Being ready to participate in late evening calls or discussions;
● Strong English verbal and written communication skills (Advanced).

Responsibilities:

● Manage the full project lifecycle, ensuring its timely execution within budget and minimising risks;

● Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables;

● Demonstrate a proactive approach to your work;

● Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards;

● Proactively identify and resolve the  issues, collaborating with internal teams for efficient problem resolution;

● Deliver regular updates to internal and external teams on strategy, adjustments, and progress;

● Maintain project documentation, including timelines, deliverables, communication plans, feature requests, and solution documents;

● Collaborate with the team to define project objectives, scope, and success criteria.

We offer:

● Daily support for your technical and personal growth;

● Professional and very friendly team, that is always ready to help and support;

● Medical Insurance in Ukraine and Multisport program in Poland;

● Offices in Ukraine (Kyiv, Kharkiv) and Poland (Wroclaw);

● All official holidays;

● Paid vacation and sick leaves;

● Legal services and 24/7 layer protection;

● Tax & accounting services;

● Partly Tax coverage;

● The company provides all the necessary equipment;

● Fitness support upon request;

● English classes up to three times a week;

● The company pays 50% of the cost of refresher courses for any employee of the company;

● Workstation space;

● Mentoring and Educational Programs;

● Regular Activities on a Corporate level (Team Buildings, Sports Events, Table Games, Tech Events);

● Advanced Bonus System.